Technical Account Manager IL (TAM)

Akeyless, the Secrets Management company, operates in the DevOps & DevSecOps worldwide transformation, backed by top cybersecurity investors (JVP, Team8) and led by a seasoned & success-oriented management team. Akeyless Vault Platform provides a set of breakthrough products in the realm of Secrets Management, Zero-Trust Privileged Access, and Data Protection. Headquartered in Tel Aviv, a business office in the US.

We are looking for a Technical Account Manager who will be in charge of the development and execution of Akeyless offering for the best use and satisfaction of the customer. This role involves Technical and customer facing skills. Developing and leading the ongoing relationship with the customer including strategic guidance, understanding the customer business and challenges, providing solutions, build process and practices for a successful implementation and use of Akeyless product.

Responsibilities:

• Lead a smooth and successful onboarding process of a new customer
• Provide ideas and support for the best customer use of the product that will lead to the expansion of the customer purchase 
• Provide first level support 
• Learn the customer business and challenges and find/build the best solution
• Create a value for the customer as a trusted advisor

• 3 years of experience as a customer facing technical support role such as Technical Presale / Sales Engineer / Solution Architect / Customer Success Engineer / customer-facing Solution Architect
• Experience in selling software to enterprise customers
• Experience in selling Cyber security solutions
• Familiar with the cloud space
• Past experience that combines sales orientation and technical skillset 
• Experience working in Security /DevOps positions as vendor or as a buyer, with technical knowledge mostly around IAM or DevOps and alike:

# Privileged Access Management (PAM), Zero-Trust Access (ZTA), Identity Management (IDM), Identity Providers (i.e Okta, Ping), Certificate Management (CMS), Public Key Infrastructure (PKI), Encryption Key Management System (KMS), Hardware Security Module (HSM)

# Kubernetes, Docker and Linux 

• Exceptional communication skills, as well as
• Ability to present product pitch & initial demos