AI Agents Are Open for Business. Is Retail Security Ready?
2026 State of AI Agent Identity Security in Retail
AI agents are becoming part of everyday retail operations, but securing their identities, credentials, and access presents growing challenges. New Akeyless research finds that 97% of retailers have deployed AI agents, while 91% say those agents can access sensitive or regulated data.
Based on a survey of 88 retail and wholesale IT and security decision-makers conducted by MRA Research and commissioned by Akeyless, this report reveals the identity security gaps that could threaten transactions, customer data, and business continuity.
Download the report to discover:
- Why 88% of retailers say one compromised credential could affect multiple major systems or applications.
- Where retailers store AI agent credentials and how persistent access creates security exposure.
- Why 64% have had to revoke or rotate AI agent credentials following suspected exposure.
- What an estimated 11 hours to detect and six days to contain and remediate an AI agent incident could mean for retail operations.
- Four practical steps to strengthen agent identity security without introducing checkout friction or disrupting fulfillment.
