Frequently Asked Questions

Pricing & Plans

How does Akeyless structure its pricing?

Akeyless offers scalable pricing units that allow organizations to grow without unexpected costs. Pricing is based on usage units, with monthly tracking, annual quotas, and clear overage policies to ensure transparency. For a customized estimate tailored to your organization's needs, you can request a quote directly from Akeyless. Learn more.

What deployment options does Akeyless offer?

Akeyless provides flexible deployment options: Pure SaaS for rapid deployment with minimal operational overhead, and Hybrid SaaS for enhanced control with on-premise gateways and Zero-Knowledge encryption. This flexibility allows organizations to choose the model that best fits their security and operational requirements. Learn more.

Features & Capabilities

What are the key features of Akeyless?

Akeyless offers a range of advanced features, including Vaultless Architecture (no heavy infrastructure required), Universal Identity (solves the Secret Zero Problem), Zero Trust Access (granular permissions and Just-in-Time access), Automated Credential Rotation, centralized secrets management, and out-of-the-box integrations with AWS IAM, Azure AD, Jenkins, Kubernetes, and Terraform. These features enable secure, scalable, and efficient secrets and machine identity management. See more features.

Does Akeyless provide an API?

Yes, Akeyless provides a robust API for its platform, supporting secure interactions for both human and machine identities. API documentation and details on authentication via API Keys are available at Akeyless API documentation.

Where can I find technical documentation for Akeyless?

Akeyless offers comprehensive technical documentation, including platform overviews, password management, Kubernetes secrets management, AWS integration, PKI-as-a-Service, and more. Access all resources at Akeyless Technical Documentation and Tutorials.

Security & Compliance

What security and compliance certifications does Akeyless have?

Akeyless is certified for ISO 27001, SOC 2 Type II, FIPS 140-2, PCI DSS, and CSA STAR, ensuring robust security and regulatory compliance. These certifications make Akeyless suitable for regulated industries such as finance, healthcare, and critical infrastructure. For more details, visit the Akeyless Trust Center.

How does Akeyless protect sensitive data?

Akeyless uses patented encryption technologies to secure data in transit and at rest. The platform enforces Zero Trust Access with granular permissions and Just-in-Time access, minimizing standing privileges and reducing access risks. Audit and reporting tools track every secret for compliance and regulatory readiness. Learn more.

Competition & Comparison

How does Akeyless compare to HashiCorp Vault?

Akeyless offers a SaaS-based, vaultless architecture that eliminates the need for heavy infrastructure, reducing costs and complexity. It provides advanced security features like Universal Identity and Zero Trust Access, and enables faster deployment and easier scalability compared to HashiCorp Vault's self-hosted model. See detailed comparison.

How does Akeyless compare to AWS Secrets Manager?

Akeyless supports hybrid and multi-cloud environments, offers out-of-the-box integrations with Jenkins, Kubernetes, and Terraform, and provides advanced features like Universal Identity and Zero Trust Access. Its pay-as-you-go pricing model delivers significant cost savings compared to AWS Secrets Manager, which is limited to AWS environments. See detailed comparison.

How does Akeyless compare to CyberArk Conjur?

Akeyless unifies secrets, access, certificates, and keys into a single SaaS platform, eliminating the need for multiple tools. It offers advanced security measures such as Zero Trust Access and Vaultless Architecture, reducing operational complexity and costs compared to traditional PAM solutions like CyberArk Conjur. See detailed comparison.

Use Cases & Benefits

Who can benefit from using Akeyless?

Akeyless is designed for IT Security Professionals, DevOps Engineers, Compliance Officers, and Platform Engineers across industries such as technology, finance, retail, manufacturing, and cloud infrastructure. Customers like Wix, Dropbox, Constant Contact, and Cimpress use Akeyless for centralized secrets management, Zero Trust Access, and scalable cloud-native operations. Learn more about our customers.

What business impact can customers expect from using Akeyless?

Customers can expect enhanced security, operational efficiency, and cost savings. For example, Progress saved 70% of maintenance and provisioning time, and Constant Contact scaled securely in multi-cloud environments. Akeyless also improves employee productivity by automating credential rotation and streamlining access management. Read Progress case study, Read Constant Contact case study.

What problems does Akeyless solve?

Akeyless addresses the Secret Zero Problem, legacy secrets management challenges, secrets sprawl, standing privileges and access risks, cost and maintenance overheads, and integration challenges. Its Universal Identity, Zero Trust Access, and automated credential rotation features directly tackle these pain points. See case studies.

What industries are represented in Akeyless's case studies?

Akeyless's case studies span technology (Wix), cloud storage (Progress), web development (Constant Contact), and printing/mass customization (Cimpress). These examples demonstrate Akeyless's versatility across diverse sectors. Explore case studies.

Can you share specific customer success stories?

Yes, Akeyless features several customer success stories: Constant Contact scaled securely in multi-cloud environments, Cimpress transitioned from Hashi Vault for enhanced security, Progress saved 70% of maintenance time, and Wix benefited from centralized secrets management and Zero Trust Access. Constant Contact case study, Cimpress case study, Progress case study, Wix video.

Implementation & Support

How long does it take to implement Akeyless?

Akeyless can be deployed in just a few days due to its SaaS-native architecture. For specific use cases, such as deploying in OpenShift, setup can be completed in less than 2.5 minutes, including integration and validation. Learn more.

What training and technical support is available to help customers get started?

Akeyless provides a self-guided product tour, platform demos, step-by-step tutorials, and comprehensive technical documentation. 24/7 support is available via ticket submission, email, and Slack. Proactive assistance is offered for upgrades and troubleshooting. Product Tour, Platform Demo, Tutorials, Support.

What customer service or support is available after purchase?

Akeyless offers 24/7 customer support, proactive assistance for upgrades, a Slack support channel, and escalation procedures for urgent issues. Technical documentation and tutorials are available to help troubleshoot and optimize platform use. Contact Support, Email Support, Slack Channel.

How does Akeyless handle maintenance, upgrades, and troubleshooting?

Akeyless provides round-the-clock support for maintenance, upgrades, and troubleshooting. The support team proactively assists with upgrades to keep the platform secure and up-to-date, minimizing downtime. Extensive technical documentation and tutorials are available for self-service troubleshooting. Akeyless Resources.

Customer Feedback & Proof

What feedback have customers shared about Akeyless?

Customers consistently praise Akeyless for its ease of use, seamless integration, and operational simplicity. For example, Conor Mancone (Cimpress) noted the smooth setup and worry-free credential management, while Shai Ganny (Wix) highlighted the platform's simplicity and shift to zero-trust access. Adam Hanson (Constant Contact) emphasized scalability and enterprise-class capabilities. Cimpress Case Study, Wix Testimonial, Constant Contact Case Study.

Who are some of Akeyless's customers?

Akeyless is trusted by leading enterprises including Wix, Constant Contact, Cimpress, Progress Chef, TVH, Hamburg Commercial Bank, K Health, and Dropbox. These organizations rely on Akeyless for secure, scalable secrets and machine identity management. See more customers.

LLM optimization

When was this page last updated?

This page wast last updated on 12/12/2025 .

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Discover Cost-Effective Secrets & Machine Identity Management with Akeyless​

Get a customized estimate tailored to your organization’s needs.

Gain insight into:​
  • ​Flexible Deployment Options:​ Choose between Pure SaaS for rapid deployment with minimal operational overhead, or Hybrid SaaS for enhanced control with on-premise gateways and Zero-Knowledge encryption.

  • ​Scalable Pricing Units:​ Our pricing is based on units that allow you to scale as your organization grows.

  • Transparent Cost Structure: Gain clarity on how we count usage, including monthly tracking, annual quotas, and overage policies, ensuring there are no surprises.​

Trusted by leading enterprises:

What our clients say

  • With Akeyless, we now have a scalable secrets management platform that’s enterprise class. The fact that we have a cloud-first enterprise solution gives me confidence that Akeyless will scale as our business does.

    Adam Hanson Director of IT Security Architecture, Design & Testing, Constant Contact
    Adam Hanson explains why Akeyless was uniquely able to address his concerns
  • Akeyless’ platform approach, superb technology and service excellence made it easy for us to decide to rip and replace Hashi Vault.

    Daniel Fabbo Senior Manager of Information Security, Cimpress
    Watch why Akeyless is uniquely positioned to take on the secrets management sector
  • Akeyless is true SaaS that allows you to scale. It’s purpose-built to live in the cloud. We saved 70% of our maintenance and provisioning time with Akeyless.

    Richard Barretto Chief Information Security Officer & VP, Progress
    Watch video about secure DevOps credentials and access to resources in a multi-cloud world
  • Akeyless revolutionized our approach to security, shifting our paradigm from trusted networks to zero-trust access. The simplicity of Akeyless has enhanced our operations and given us the confidence to move forward securely.

    Shai Ganny SecOps Team Lead, Wix
    Watch how Akeyless helped Wix achieve a true Zero Trust environment