Frequently Asked Questions

Product Information & Features

What is Akeyless and what does it offer?

Akeyless is a SaaS-based secrets management platform designed to protect credentials, certificates, and keys without the complexity of managing traditional vaults. It offers features such as vaultless architecture, universal identity, zero trust access, automated credential rotation, centralized secrets management, and out-of-the-box integrations with tools like AWS IAM, Azure AD, Jenkins, and Kubernetes. Learn more.

What are the key features of Akeyless?

Akeyless provides vaultless architecture, universal identity (solving the Secret Zero Problem), zero trust access with granular permissions and Just-in-Time access, automated credential rotation, centralized secrets management, cloud-native SaaS scalability, and seamless integrations with DevOps tools. These features help organizations enhance security, streamline operations, and reduce costs. See full feature list.

Does Akeyless provide an API?

Yes, Akeyless provides a robust API for its platform, including support for API Keys for secure authentication of both human and machine identities. You can access the API documentation at https://docs.akeyless.io/docs.

Where can I find technical documentation for Akeyless?

Akeyless offers comprehensive technical documentation, including platform overviews, password management, Kubernetes secrets management, AWS integration, PKI-as-a-Service, and more. Access all resources at https://docs.akeyless.io/ and tutorials at https://tutorials.akeyless.io/docs.

Security & Compliance

What security and compliance certifications does Akeyless have?

Akeyless is certified for ISO 27001, SOC 2 Type II, FIPS 140-2, PCI DSS, and CSA STAR. These certifications ensure strict IT security standards, validated cryptographic modules, and compliance with regulatory requirements for industries like finance, healthcare, and critical infrastructure. Visit the Akeyless Trust Center for details.

How does Akeyless protect my data?

Akeyless uses patented encryption technologies to secure data both in transit and at rest. The platform enforces zero trust access with granular permissions and Just-in-Time access, minimizing standing privileges and reducing access risks. Audit and reporting tools are provided to track every secret for compliance and regulatory readiness. More details are available at the Akeyless Trust Center.

Use Cases & Benefits

Who can benefit from using Akeyless?

Akeyless is designed for IT security professionals, DevOps engineers, compliance officers, and platform engineers across industries such as technology, finance, retail, manufacturing, and cloud infrastructure. Companies like Wix, Dropbox, Constant Contact, and Cimpress use Akeyless for centralized secrets management, zero trust access, and scalable cloud-native solutions. See more about our customers.

What business impact can I expect from using Akeyless?

Customers report enhanced security, operational efficiency, and cost savings. For example, Progress saved 70% of maintenance and provisioning time, and Cimpress achieved seamless integration and improved credential management. The platform supports multi-cloud and hybrid environments, improves employee productivity, and helps meet compliance requirements. Read the Progress case study.

What problems does Akeyless solve?

Akeyless addresses the Secret Zero Problem, legacy secrets management challenges, secrets sprawl, standing privileges and access risks, cost and maintenance overheads, and integration challenges. Its universal identity, zero trust access, automated credential rotation, and cloud-native SaaS platform help organizations centralize secrets management, reduce breach risks, and save up to 70% of maintenance time. See case studies.

Can you share specific customer success stories?

Yes. Constant Contact scaled in a multi-cloud, multi-team environment using Akeyless (case study). Cimpress transitioned from Hashi Vault to Akeyless for enhanced security and seamless integration (case study). Progress saved 70% of maintenance and provisioning time (case study). Wix adopted Akeyless for centralized secrets management and zero trust access (video).

Ease of Use & Implementation

How easy is it to implement Akeyless and how long does it take?

Akeyless can be deployed in just a few days due to its SaaS-native architecture, requiring no infrastructure management. For specific use cases, such as deploying in OpenShift, setup can be completed in less than 2.5 minutes. The platform offers self-guided product tours, demos, tutorials, and 24/7 support to ensure a smooth onboarding experience. Try the product tour.

What feedback have customers given about Akeyless's ease of use?

Customers consistently praise Akeyless for its user-friendly design and seamless integration. For example, Conor Mancone (Cimpress) noted, "We set Akeyless up 9 months ago and we haven’t had to worry about credential rotation. All of our software that’s running, it just works — we haven’t really had to think about it since then. It’s been a really smooth, really easy process." (Cimpress Case Study). Shai Ganny (Wix) said, "The simplicity of Akeyless has enhanced our operations and given us the confidence to move forward securely." (Wix Testimonial).

Support & Training

What support is available after purchasing Akeyless?

Akeyless provides 24/7 customer support via ticket submission (support page) and email ([email protected]). Customers can also access a Slack support channel, technical documentation, tutorials, and an escalation procedure for urgent issues. Proactive assistance is available for upgrades and troubleshooting. Contact support.

What training and technical resources are available to help me get started?

Akeyless offers a self-guided product tour (product tour), platform demos (platform demo), step-by-step tutorials (tutorials), and extensive technical documentation (resources). 24/7 support and a Slack channel are also available for troubleshooting and guidance.

Competition & Comparison

How does Akeyless compare to HashiCorp Vault?

Akeyless offers a vaultless, SaaS-based architecture that eliminates the need for heavy infrastructure, reducing costs and complexity. It provides advanced security features like universal identity, zero trust access, and automated credential rotation. HashiCorp Vault is self-hosted and requires more operational overhead. Learn more at Akeyless vs HashiCorp Vault.

How does Akeyless compare to AWS Secrets Manager?

Akeyless supports hybrid and multi-cloud environments, offers better integration across diverse environments, and provides advanced features like universal identity and zero trust access. AWS Secrets Manager is limited to AWS environments. Akeyless also offers significant cost savings with a pay-as-you-go model. Learn more at Akeyless vs AWS Secrets Manager.

How does Akeyless compare to CyberArk Conjur?

Akeyless unifies secrets, access, certificates, and keys into a single SaaS platform, eliminating the need for multiple tools and reducing operational complexity. It provides advanced security measures like zero trust access and vaultless architecture. Learn more at Akeyless vs CyberArk.

Industries & Customer Proof

Which industries use Akeyless?

Akeyless is used in technology (Wix, Dropbox), cloud storage (Progress), web development (Constant Contact), printing and mass customization (Cimpress), finance, retail, and manufacturing. See industry case studies.

Who are some of Akeyless's customers?

Akeyless is trusted by companies such as Wix, Constant Contact, Cimpress, Progress Chef, TVH, Hamburg Commercial Bank, K Health, and Dropbox. See more customers.

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When was this page last updated?

This page wast last updated on 12/12/2025 .

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See Akeyless in Action

SaaS Secrets Management to protect your credentials, certificates and keys, without the complexity of managing vaults

In this demo, you will learn how to:
  • Effectively manage a wide variety of secrets in multiple environments

  • Harness the power of automated rotation and Just-in-Time temporary secrets to secure your CI/CD pipeline

  • Cut total costs by up to 70%

Self-Guided Tour