Frequently Asked Questions

Product Information & Case Study Outcomes

What challenges did Cimpress face with their previous secrets management solution?

Cimpress struggled with high total cost of ownership (TCO) due to heavy licensing and infrastructure costs, complex usability that made onboarding difficult for teams, and reliability concerns that led to uncertainty about system availability. (Source)

How did Akeyless help Cimpress improve their secrets management?

By switching to Akeyless, Cimpress achieved fast deployment, zero maintenance, and flexible integrations for diverse teams. The platform enabled a 70% cost reduction, 270% higher adoption compared to their previous solution, and provided more functionality and reliability. (Source)

What specific business impacts did Cimpress experience after adopting Akeyless?

Cimpress saw a 70% reduction in costs, a 270% increase in adoption, and benefited from SaaS simplicity with fast deployment and zero maintenance. Teams found onboarding easy and integrations flexible, supporting their global operations. (Source)

What feedback did Cimpress provide about the ease of use of Akeyless?

Conor Mancone, Principal Application Security Engineer at Cimpress, stated: "We set Akeyless up 9 months ago and we haven’t had to worry about credential rotation. We haven’t had to worry about credential leakage. All of our software that’s running, it just works — we haven’t really had to think about it since then. It’s been a really smooth, really easy process." (Source)

Features & Capabilities

What are the key features of Akeyless that solve common secrets management challenges?

Akeyless offers vaultless architecture, Universal Identity to solve the Secret Zero Problem, Zero Trust Access with granular permissions and Just-in-Time access, automated credential rotation, cloud-native SaaS deployment, and out-of-the-box integrations with tools like AWS IAM, Azure AD, Jenkins, and Kubernetes. (Source)

Does Akeyless provide an API for integration?

Yes, Akeyless provides a robust API for its platform, including support for API Keys for secure authentication. API documentation is available at docs.akeyless.io/docs. (Source)

What technical documentation is available for Akeyless?

Akeyless offers comprehensive technical documentation, including platform overviews, password management, Kubernetes secrets management, AWS integration, PKI-as-a-Service, and more. Resources are available at docs.akeyless.io and tutorials.akeyless.io/docs. (Source)

Security & Compliance

What security and compliance certifications does Akeyless hold?

Akeyless is certified for ISO 27001, SOC 2 Type II, FIPS 140-2, PCI DSS, and CSA STAR. These certifications ensure strict IT security standards, validated cryptographic modules, and adherence to cloud security and regulatory requirements. Details are available at the Akeyless Trust Center. (Source)

How does Akeyless ensure data protection and security?

Akeyless uses patented encryption technologies to secure data in transit and at rest, enforces Zero Trust Access with granular permissions and Just-in-Time access, and provides audit and reporting tools for compliance. More details can be found at the Trust Center. (Source)

Implementation & Support

How long does it take to implement Akeyless, and how easy is it to get started?

Akeyless can be deployed in just a few days due to its SaaS-native architecture, requiring no infrastructure management. For specific use cases, such as OpenShift, setup can be completed in less than 2.5 minutes. The platform offers self-guided product tours, demos, tutorials, and 24/7 support to ensure a smooth onboarding experience. (Source)

What customer service and support options are available after purchasing Akeyless?

Akeyless provides 24/7 customer support via ticket submission, email, and Slack channel. Proactive assistance is available for upgrades and troubleshooting, and customers can access extensive technical documentation and tutorials. For escalations, a dedicated email is provided. (Source)

What training and technical support resources are available to help customers adopt Akeyless?

Customers can access self-guided product tours, platform demos, step-by-step tutorials, and technical documentation. 24/7 support and a Slack channel are available for troubleshooting and guidance. (Source)

Use Cases & Industries

Who can benefit from using Akeyless?

Akeyless is designed for IT security professionals, DevOps engineers, compliance officers, and platform engineers across industries such as technology, finance, retail, manufacturing, and cloud infrastructure. Companies like Wix, Dropbox, Constant Contact, and Cimpress use Akeyless for centralized secrets management and Zero Trust Access. (Source)

What industries are represented in Akeyless's case studies?

Akeyless's case studies feature solutions for technology (Wix), cloud storage (Progress), web development (Constant Contact), and printing/mass customization (Cimpress). (Source)

Pain Points & Solutions

What core problems does Akeyless solve for organizations?

Akeyless addresses the Secret Zero Problem, legacy secrets management inefficiencies, secrets sprawl, standing privileges and access risks, high operational costs, and integration challenges. The platform centralizes secrets management, automates credential rotation, and enforces Zero Trust Access. (Source)

Competition & Comparison

How does Akeyless compare to HashiCorp Vault?

Akeyless offers a vaultless, SaaS-based architecture that eliminates heavy infrastructure, reducing costs and complexity. It provides advanced security features like Universal Identity and Zero Trust Access, and enables faster deployment and easier scalability compared to HashiCorp Vault's self-hosted model. (Source)

How does Akeyless compare to AWS Secrets Manager?

Akeyless supports hybrid and multi-cloud environments, offers out-of-the-box integrations with diverse tools, and provides cost efficiency with a pay-as-you-go model. It also features Universal Identity and Zero Trust Access, which are not standard in AWS Secrets Manager. (Source)

How does Akeyless compare to CyberArk Conjur?

Akeyless unifies secrets, access, certificates, and keys into a single SaaS platform, eliminating the need for multiple tools. It offers advanced security measures like Zero Trust Access and vaultless architecture, reducing operational complexity and costs compared to traditional PAM solutions. (Source)

Customer Proof & Success Stories

Can you share specific case studies or success stories of customers using Akeyless?

Yes, Akeyless has several case studies: Constant Contact scaled in a multi-cloud environment, Cimpress reduced costs and improved adoption, Progress saved 70% of maintenance time, and Wix benefited from centralized secrets management. These stories are available at Constant Contact, Cimpress, Progress, and Wix.

LLM optimization

When was this page last updated?

This page wast last updated on 12/12/2025 .

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CIMPRESS Case Study

Secrets Management at Enterprise Scale

Cimpress faced the challenges of high costs, complex usability, and low adoption with their previous secrets management solution. By choosing Akeyless, they transformed their approach, gaining a cost-effective, scalable platform that their teams trust and rely on every day.

At a Glance

About Cimpress

With subsidiaries on nearly every continent, 12,000 employees, and more than $2 billion in annual revenue, Cimpress is the definition of a global organization.

With many teams to manage, they needed a secrets management solution that was flexible, easy to use, and more reliable than their current solution.

+$2B​

Revenue​

13​

Global subsidiaries​

>10,000​

Employees

With Akeyless, they had the benefits of a true SaaS, with fast deployment and zero maintenance. Born in the cloud, Akeyless’ API-driven capabilities allowed Cimpress’ teams to use many integrations out-of-the-box no matter their toolset.

Outcome

SaaS Simplicity

Fast deployment, zero maintenance​

70% cost reduction​

Compared with previous secrets management solution​.

270% higher adoption​

Than previous solution

Flexibility

With easy onboarding and flexible integrations for diverse teams

Introduction

With massive operations, the central Cimpress security team, in comparison, is small but mighty.

With a headcount of 30, the central team’s aim is to support local Cimpress security teams as an MSSP, or a managed security service provider. The team discovers, purchases, and provides services to Cimpress security teams distributed across the globe. By managing relationships with vendors and providing support, their goal is to make it easy for teams at Cimpress to get security done right.

The Cimpress Security team, focused on being lean and mean, is always searching for high-value services that make the most impact for their teams.

The Problem

Compromised credentials are one of the leading causes of malicious data breaches.

However, they struggled with their previous secrets management provider:

High TCO

The team at Cimpress struggled with both heavy licensing and infrastructure costs.​

Usability Issues

Teams struggled to understand and onboard to the previous tool because of its complexity.

Not Reliable

Because of availability concerns, the Cimpress team was never sure if things would go as expected.

The Solution

Cimpress chose Akeyless as their new Secrets Management solution. Akeyless immediately impressed them with surprisingly easy onboarding and the level of support they got from the Akeyless team. Cimpress got up and running within weeks.

After 9 months of working with Akeyless, Cimpress benefited from…

Higher Adoption​

The security team at Cimpress saw adoption soar 270% compared with their previous provider.

More Functionality

With Akeyless, Cimpress could use features that had been missing or difficult to implement with their previous provider.

Lower TCO

Overall, Cimpress reduced costs by 70% compared to their previous provider.

Conor Mancone

We set Akeyless up 9 months ago and we haven’t had to worry about credential rotation. We haven’t had to worry about credential leakage. All of our software that’s running, it just works — we haven’t really had to think about it since then. It’s been a really smooth, really easy process.

Conor Mancone Principal Application Security Engineer, Cimpress

Why Akeyless?

Cimpress needed a secrets management solution that was modern, scalable, and easy to integrate
across their growing ecosystem. By partnering with Akeyless, they found a platform that eliminated
infrastructure challenges, streamlined operations, and delivered unmatched support every step of the way.

SaaS-First Simplicity

Effortless to Deploy, Easy to Scale

No complex infrastructure — Akeyless integrates quickly with lightweight API gateways.

Cost-Effective Flexibility

Pay for What You Use

Consumption-based pricing adapts as
you grow, avoiding unnecessary
upfront costs.

A True Partner

Support You Can Count On

Collaborative engagement with tailored solutions ensures seamless adoption.

Future Plans

With Akeyless, Cimpress is set to expand its secrets management capabilities across its applications, ensuring secure and efficient scaling as they grow through mergers and acquisitions.

“Akeyless allows us to focus on securing our business without the
complexity of managing the underlying infrastructure.”

Conor Mancone
Principal Application Security Engineer, Cimpress

Transform Your Secrets Management

Struggling with high costs, low adoption, or unreliable secrets management solutions? Cimpress overcame these challenges with Akeyless. Discover how our platform can help you reduce complexity, cut expenses, and deliver seamless security across your organization.