Code of Business Conduct and Ethical Policy

Last revised May 2022

This Code of Business Conduct (i) governs the Customer’s use of the Akeyless services, including without limitations any information and feature made available through the Akeyless Service or customer account. (ii) sets out basic guiding principles of Akeyless employees code of conduct. Defined terms herein shall have the same meaning as defined in the Agreement, the Acceptable Use Policy is an integral part of the Agreement and is legally binding policy.

Legal and Bribery

You must use Akeyless Services according to our terms and posted policies. If you violate our terms or policies, we may take action with respect to your Account, including disabling or suspending your Account. You shall not use the Akeyless services for any action or purpose that may break any local, state or federal law or advise on how to break such laws or otherwise promote illegal activity or unsafe behavior. 

In performing their job duties, Akeyless employees should always act lawfully, ethically, and in the best interests of Akeyless. We have instructed our employees, and implemented applicable policies and measures in order to ensure that our employees always follow applicable laws, rules and regulations at all times. 

Akeyless employees may not bribe anyone for any reason, whether in dealings with governments or the private sector. Governing laws prohibit offering or giving anything of value, directly or indirectly, to government officials in order to obtain or retain business. Akeyless employees may not make illegal payments to government officials themselves or through a third party. Akeyless employees who are conducting business with the government officials of any country must contact the legal advisors for guidance on the law governing payments and gifts to governmental officials.

Prohibited Use 

A customer or authorized user may not use the Akeyless services for the following prohibited uses: 

Discrimination and Harassment

We strictly prohibit unlawful discrimination or harassment on the basis of race, color, religion, veteran status, national origin, ancestry, pregnancy status, sex, gender identity or expression, age, marital status, mental or physical disability, medical condition, sexual orientation, or any other characteristics protected by law. We also make all reasonable accommodations to meet our obligations under laws protecting the rights of the disabled. 

If you believe you’ve been bullied or harassed (verbally, physically, or visually) by anyone at Akeyless, we strongly encourage you to immediately report the incident to [email protected]. We will promptly and thoroughly investigate any complaints and take appropriate action.

Health and Safety

Akeyless provides a clean, safe and healthy work environment. Each employee has responsibility for maintaining a safe and healthy workplace by following safety and health rules and practices and reporting accidents, injuries and unsafe conditions, procedures, or behaviors.

Violence and threatening behavior are not permitted. Employees must report to work in a condition to perform their duties, free from the influence of illegal drugs or alcohol.

Unauthorized Access

A customer and authorized users may not attempt to gain unauthorized access to, or attempt to interfere with or compromise the normal functioning, operation, or security of any portion of the Akeyless services. A customer or authorized user may not use the Akeyless services to engage in any activities that may interfere with the ability of others to access or use the Akeyless services or the Internet. customer may not use the Akeyless services in order to distribute malware, virus software, root kits, password crackers, spyware, adware, key stroke capture programs and other programs that are normally used for malicious activity. A customer or authorized user is strictly prohibited from attempting to gain access to the user accounts of other customers or authorized users, or violating system or network security, each of which may result in criminal and civil liability.

Confidentiality and Record Keeping

We take Confidentiality obligations very seriously. Akeyless employees may not disclose, share or discuss, whether in writing, orally or in any other form, any confidential  information of Akeyless or Akeyless’s customers and authorized users including any discussion regarding prices, and terms of service without the prior approval of the owner of such confidential  information Akeyless books, records, accounts and financial statements must be maintained in appropriate detail, must properly reflect the Company’s transactions and must conform both to applicable law and to the Company’s system of internal controls. The Company’s financial, accounting and legal groups are responsible for procedures designed to assure proper internal and disclosure controls, and all employees should cooperate with these procedures.

Fraud

A customer or authorized user may not attempt to send e-mail messages or transmit any electronic communications using a name or address of someone other than the customer or authorized user for purposes of deception via the Akeyless services. Any attempt to impersonate someone else by altering a source IP address information or by using forged headers or other identifying information is prohibited. Any attempt to fraudulently conceal, forge, or otherwise falsify a customer’s or authorized user’s identity in connection with use of the Akeyless services is also prohibited. 

Complaints

Akeyless reserves the right to suspend access. Customer can report any content to our safety and support team by [email protected]. Akeyless reviews these reports to determine whether there is a violation of this Acceptable Use Policy or the terms and any action needs to be taken (“Reported Content”).  In case Akeyless receives complaints directly from internet users, through Internet organizations and through other parties, Akeyless shall not be required to determine the validity of complaints received, or of information obtained from any organization, before taking action under this AUP. Akeyless has no obligation to forward the complaint to the customer, or to identify the complaining parties.

Akeyless may suspended the Account or terminate the MSA, if Akeyless finds it to be in breach of the AUP, terms or applicable law.  Akeyless will make best efforts to notify the parties of our decision, however if Akeyless was not able to do so, customer may appeal or contact our support. Akeyless further reserves the right to block or suspend a user from using Akeyless Services or the reporting feature if it determines that such user frequently submits reports or complaints that Akeyless has determined are manifestly unfounded.

Appeals 

In the event that Akeyless chooses to take action against any particular user with respect to any content that he or she has posted or Akeyless decides to remove or refuse to distribute such content, 

Customer may appeal or contest our decision to remove content or disable, block or suspend your Account by contacting us through [email protected]. Please include your reasoning as to why Customer feels our decision was incorrect. If Akeyless feels that our decision was in fact incorrect, Akeyless will notify you of such and rectify the situation by putting the content back, reactivating your account or the Services for you (as applicable) and removing any strikes or restrictions so that this will not be held against you in the future

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