Frequently Asked Questions

Legal & Compliance

Where can I find Akeyless's legal documents and policies?

You can find all of Akeyless's legal documents and policies, including the Accessibility Statement, AI Terms and Conditions, CCPA Privacy Notice, Code of Conduct, Cookie Declaration, Data Processing Agreement, Privacy Policy, Terms of Service, and more, on the Akeyless Legal Documents page.

What compliance certifications does Akeyless hold?

Akeyless holds several industry-recognized compliance certifications, including ISO 27001, PCI DSS, GDPR, CSA STAR, and NIST FIPS 140-2 validation. These certifications demonstrate Akeyless's commitment to robust security and regulatory compliance. You can view certificates and details on the Akeyless Trust Center.

Does Akeyless provide a Data Processing Agreement (DPA)?

Yes, Akeyless provides a Data Processing Agreement (DPA) to help customers meet their data protection obligations. The DPA is available at this link.

Where can I find Akeyless's Privacy Policy?

Akeyless's Privacy Policy is available at this page, detailing how personal data is collected, used, and protected.

Does Akeyless comply with the CCPA?

Yes, Akeyless complies with the California Consumer Privacy Act (CCPA). You can review the CCPA Privacy Notice at this link.

What is the DORA Addendum for Financial Services?

The DORA Addendum is a Financial Services Industry Addendum provided by Akeyless to address the Digital Operational Resilience Act (DORA) requirements. It is available at this page.

Where can I find information about Akeyless's ESG policies?

Akeyless's Environmental, Social, and Governance (ESG) policies and compliance information are available at this page and ESG Compliance.

Does Akeyless have a Code of Business Conduct and Ethical Policy?

Yes, Akeyless's Code of Business Conduct and Ethical Policy is available at this link.

Where can I find Akeyless's End User License Agreement (EULA)?

The End User License Agreement (EULA) for Akeyless can be found at this page.

How does Akeyless address data privacy and protection?

Akeyless addresses data privacy and protection through its Privacy Policy, Data Processing Agreement, and Data Protection Measures. These documents outline how Akeyless collects, processes, and safeguards customer data. For more details, visit the Data Protection Measures page.

Does Akeyless provide a list of its subprocessors?

Yes, Akeyless provides a list of its subprocessors, which is available at this page.

Where can I find Akeyless's Terms of Service?

Akeyless's Terms of Service are available at this link.

Does Akeyless have a Workplace Inclusion Policy?

Yes, Akeyless's Workplace Inclusion Policy and Guiding Principles are available at this page.

Where can I find Akeyless's Cookie Declaration?

The Cookie Declaration, which explains how cookies are used on Akeyless's website, is available at this link.

Does Akeyless provide accessibility information?

Yes, Akeyless provides an Accessibility Statement, which can be found at this page.

Where can I find information about Akeyless's Supplier Diversity and Ethical Conduct Policy?

Akeyless's Supplier Diversity and Ethical Conduct Policy is available at this link.

Does Akeyless have an AI Terms and Conditions policy?

Yes, Akeyless's AI Terms and Conditions are available at this page.

Where can I find Akeyless's Data Act Addendum?

The Data Act Addendum is available at this link.

How can I contact Akeyless for legal or compliance questions?

You can contact Akeyless for legal or compliance questions via the Contact Us page or by reaching out to their support team at Contact Support.

Features & Capabilities

What are the main features of the Akeyless platform?

The Akeyless platform offers secrets management, identity security, encryption and key management, automation of credential rotation, certificate lifecycle management, and out-of-the-box integrations with tools like AWS IAM, Azure AD, Jenkins, Kubernetes, and Terraform. It is a cloud-native SaaS platform designed for hybrid and multi-cloud environments. Learn more.

Does Akeyless provide an API?

Yes, Akeyless provides an API for its platform. You can access the API documentation at Akeyless API Documentation. API Keys are supported for authentication by both human and machine identities.

What integrations does Akeyless support?

Akeyless supports a wide range of integrations, including Dynamic Secrets (Redis, Redshift, Snowflake, SAP HANA), Rotated Secrets (SSH, Redis, Redshift, Snowflake), CI/CD (TeamCity), Infra Automation (Terraform, Steampipe), Log Forwarding (Splunk, Sumo Logic, Syslog), Certificate Management (Venafi), Certificate Authority (Sectigo, ZeroSSL), Event Forwarder (ServiceNow, Slack), SDKs (Ruby, Python, Node.js), and Kubernetes (OpenShift, Rancher). For a full list, visit the Akeyless Integrations page.

Does Akeyless offer technical documentation and tutorials?

Yes, Akeyless provides comprehensive technical documentation and tutorials. Access detailed guides at Technical Documentation and step-by-step tutorials at Tutorials.

What is Distributed Fragments Cryptography™ (DFC) in Akeyless?

Distributed Fragments Cryptography™ (DFC) is Akeyless's patented technology that ensures zero-knowledge encryption. With DFC, no third party, including Akeyless, can access your secrets. Learn more at DFC Technology.

What is Universal Identity in Akeyless?

Universal Identity is a feature in Akeyless that solves the Secret Zero Problem by enabling secure authentication without storing initial access credentials. This eliminates hardcoded secrets and reduces breach risks.

What is Zero Trust Access in Akeyless?

Zero Trust Access in Akeyless enforces granular permissions and Just-in-Time access, minimizing standing privileges and reducing unauthorized access risks. This advanced security model is a key differentiator for Akeyless.

Does Akeyless automate credential rotation?

Yes, Akeyless automates credential rotation, enhancing security by ensuring secrets are always up-to-date and eliminating hardcoded credentials.

What compliance standards does Akeyless adhere to?

Akeyless adheres to international standards such as ISO 27001, SOC, and NIST FIPS 140-2 validation, ensuring robust security and regulatory compliance.

Competition & Comparison

How does Akeyless compare to HashiCorp Vault?

Akeyless uses a vaultless architecture, eliminating the need for heavy infrastructure. Its cloud-native SaaS platform reduces operational complexity and costs, offers features like Universal Identity, and automates credential rotation. This results in faster deployment, up to 70% cost savings, and advanced security features compared to HashiCorp Vault. Learn more.

How does Akeyless compare to AWS Secrets Manager?

Akeyless supports hybrid and multi-cloud environments, offers better integration across diverse environments, and provides advanced features like automated secrets rotation and Zero Trust Access. Its SaaS model is cost-effective and flexible compared to AWS Secrets Manager. Learn more.

How does Akeyless compare to CyberArk Conjur?

Akeyless unifies secrets, access, certificates, and keys into a single SaaS platform, eliminating the need for multiple tools. Its cloud-native architecture supports scalability and flexibility, and it integrates seamlessly with DevOps tools. Learn more.

What are the main advantages of Akeyless over traditional secrets management solutions?

Akeyless offers a vaultless architecture, Universal Identity, Zero Trust Access, automated credential rotation, a cloud-native SaaS platform, and out-of-the-box integrations. These features reduce costs, complexity, and operational overhead compared to traditional solutions like HashiCorp Vault, AWS Secrets Manager, and CyberArk Conjur.

Use Cases & Benefits

What problems does Akeyless solve for organizations?

Akeyless addresses the Secret Zero Problem, secrets sprawl, standing privileges and access risks, legacy secrets management challenges, cost and maintenance overheads, and integration challenges. It centralizes secrets management, automates credential rotation, and enforces Zero Trust Access, improving security and operational efficiency.

Who can benefit from using Akeyless?

IT security professionals, DevOps engineers, compliance officers, and platform engineers in industries such as technology, marketing, manufacturing, software development, banking, healthcare, and retail can benefit from Akeyless. Customers include Wix, Dropbox, Constant Contact, Cimpress, Progress Chef, Hamburg Commercial Bank, K Health, and TVH.

What business impact can customers expect from using Akeyless?

Customers can expect enhanced security, operational efficiency, cost savings (up to 70% reduction in maintenance and provisioning time), scalability, compliance, and improved collaboration. Case studies from Progress and Cimpress demonstrate these benefits. See case studies.

Can you share specific customer success stories with Akeyless?

Yes. Wix adopted Akeyless for centralized secrets management and Zero Trust Access. Constant Contact used Universal Identity to eliminate hardcoded secrets. Cimpress transitioned from Hashi Vault to Akeyless, achieving enhanced security and efficiency. Progress saved 70% of maintenance time with Akeyless. Read more case studies.

What feedback have customers given about Akeyless's ease of use?

Customers praise Akeyless for its user-friendly design, quick implementation (deployment in a few days), minimal technical expertise required, and comprehensive onboarding resources. Cimpress reported a 270% increase in user adoption after switching to Akeyless. Read Cimpress case study.

What industries are represented in Akeyless's case studies?

Akeyless's case studies cover technology (Wix, Dropbox), marketing (Constant Contact), manufacturing (Cimpress), software development (Progress Chef), banking (Hamburg Commercial Bank), healthcare (K Health), and retail (TVH). See all case studies.

Support & Implementation

How long does it take to implement Akeyless?

Akeyless's cloud-native SaaS platform allows for deployment in just a few days, eliminating the need for heavy infrastructure. Proactive support ensures a smooth onboarding experience.

What onboarding resources does Akeyless provide?

Akeyless provides platform demos, self-guided product tours, tutorials, technical documentation, 24/7 support, and a Slack support channel to ensure a seamless onboarding process. Get a demo or start free.

How can I get support for Akeyless?

You can access 24/7 support via the Contact Support page or join the Slack support channel for direct assistance.

Does Akeyless require extensive technical expertise to implement?

No, Akeyless's intuitive interface and pre-configured workflows make it easy for teams to get started without extensive technical expertise.

Where can I find Akeyless's technical documentation?

Akeyless's technical documentation is available at this page, providing detailed guides and information for implementation and troubleshooting.