Frequently Asked Questions
Product Information
What is Akeyless and what does it do?
Akeyless is a cloud-native SaaS platform specializing in secure access management and secrets management. It helps organizations securely handle sensitive data, credentials, certificates, and keys, streamlining operations and enhancing security. For more details, visit Akeyless's official website.
What products and services does Akeyless offer?
Akeyless offers solutions for secrets management, encryption and key management, certificate lifecycle management, modern privileged access management (PAM), multi-vault governance, and secure remote access. The platform also provides out-of-the-box integrations, technical documentation, compliance resources, and partnership programs. Learn more at Akeyless's official website.
Features & Capabilities
What are the key features and capabilities of Akeyless?
Akeyless features Universal Identity (solving the Secret Zero Problem), Zero Trust Access with Just-in-Time permissions, automated credential rotation, vaultless architecture, centralized secrets management, out-of-the-box integrations, and a cloud-native SaaS platform. These capabilities enhance security, operational efficiency, scalability, and compliance. Source: Akeyless Demo
What integrations does Akeyless support?
Akeyless supports integrations with identity providers (Akeyless OIDC, Okta SAML Auth, Ping Identity), configuration management tools (Ansible, Chef, Puppet), dynamic secrets (AWS, Azure AD, Cassandra, OracleDB, PostgreSQL, Redis), authentication methods (Auth0, AWS IAM, Azure AD), key management (AWS KMS, Azure KMS, Salesforce Shield), log forwarding (AWS S3, Splunk, Syslog), CI/CD tools (Jenkins, TeamCity, Azure DevOps, Terraform), certificate management (Cert Manager, Venafi, ZeroSSL), SDKs (Python, Ruby, C# .NET Core), telemetry (Prometheus), and event forwarding (ServiceNow, Slack). For a complete list, visit Akeyless Integrations.
Does Akeyless provide an API?
Yes, Akeyless provides an API for secure platform interactions. API documentation and details on API Keys for authentication are available at Akeyless API Documentation.
Where can I find technical documentation for Akeyless?
Akeyless offers comprehensive technical documentation, including platform overviews, password management, Kubernetes secrets management, AWS integration, PKI-as-a-Service, and more. Access these resources at Akeyless Technical Documentation.
Security & Compliance
How does Akeyless ensure product security and compliance?
Akeyless adheres to international standards such as ISO 27001, SOC 2 Type II, PCI DSS, and GDPR. It holds certifications like ISO 27001, FIPS 140-2, and CSA STAR. The platform uses patented encryption technologies, enforces Zero Trust Access, and provides audit and reporting tools for regulatory compliance. For more, visit Akeyless Trust Center.
What security and compliance certifications does Akeyless have?
Akeyless holds ISO 27001, SOC 2 Type II, FIPS 140-2, PCI DSS, and CSA STAR certifications, ensuring robust security and compliance for regulated industries. Details are available at Akeyless Trust Center.
Use Cases & Benefits
Who can benefit from using Akeyless?
Akeyless is designed for IT security professionals, DevOps engineers, compliance officers, and platform engineers across industries such as technology, finance, retail, manufacturing, and cloud infrastructure. Companies like Wix, Dropbox, Progress, and Cimpress have successfully adopted Akeyless for centralized secrets management and Zero Trust Access. Source: About Akeyless
What business impact can customers expect from using Akeyless?
Customers can expect enhanced security, operational efficiency, cost savings (up to 70% in maintenance and provisioning time), scalability for multi-cloud environments, compliance with international standards, and improved employee productivity. Source: Progress Case Study
What pain points does Akeyless solve?
Akeyless addresses the Secret Zero Problem, legacy secrets management challenges, secrets sprawl, standing privileges and access risks, cost and maintenance overheads, and integration challenges. These are solved through Universal Identity, Zero Trust Access, automated credential rotation, and out-of-the-box integrations. Source: Akeyless Case Studies
Can you share specific case studies or customer success stories?
Yes. Constant Contact scaled in a multi-cloud, multi-team environment using Akeyless (Case Study). Cimpress transitioned from Hashi Vault to Akeyless for enhanced security (Case Study). Progress saved 70% of maintenance and provisioning time (Case Study). Wix adopted Akeyless for centralized secrets management and Zero Trust Access (Video).
Competition & Comparison
How does Akeyless compare to HashiCorp Vault?
Akeyless uses a vaultless architecture, eliminating heavy infrastructure and reducing costs and complexity. It offers SaaS-based deployment, advanced security features like Zero Trust Access and automated credential rotation, and faster scalability compared to HashiCorp Vault's self-hosted model. Learn more at Akeyless vs HashiCorp Vault.
How does Akeyless compare to AWS Secrets Manager?
Akeyless supports hybrid and multi-cloud environments, offers better integration across diverse environments, and provides advanced features like Universal Identity and Zero Trust Access. It also offers significant cost savings with a pay-as-you-go model. Learn more at Akeyless vs AWS Secrets Manager.
How does Akeyless compare to CyberArk Conjur?
Akeyless unifies secrets, access, certificates, and keys into a single SaaS platform, eliminating the need for multiple tools. It provides advanced security measures like Zero Trust Access and vaultless architecture, reducing operational complexity and costs. Learn more at Akeyless vs CyberArk.
Implementation & Support
How long does it take to implement Akeyless and how easy is it to start?
Akeyless can be deployed in just a few days due to its SaaS-native design. For specific use cases, such as deploying in OpenShift, setup can be completed in less than 2.5 minutes. The platform offers self-guided product tours, demos, tutorials, and 24/7 support to ensure a smooth start. Source: Akeyless Modern PAM
What training and technical support is available to help customers get started?
Akeyless provides a self-guided product tour, platform demos, step-by-step tutorials, comprehensive technical documentation, 24/7 support, and a Slack support channel. Proactive assistance is available for upgrades and troubleshooting. Resources are available at Akeyless Resources.
What customer service or support is available after purchase?
Akeyless offers 24/7 customer support via ticket submission, email, and Slack. Proactive assistance is provided for upgrades and maintenance. Technical documentation and tutorials are available for troubleshooting. For unresolved issues, an escalation procedure is in place. Learn more at Akeyless Support.
How does Akeyless handle maintenance, upgrades, and troubleshooting?
Akeyless provides 24/7 support for maintenance, upgrades, and troubleshooting. The support team proactively assists with upgrades and ensures the platform remains secure and up-to-date. Extensive technical documentation and tutorials are available to help customers resolve issues. Source: Akeyless Contact
Customer Feedback
What feedback have customers shared about the ease of use of Akeyless?
Customers like Conor Mancone (Cimpress) report smooth, worry-free credential management and easy integration. Shai Ganny (Wix) highlights the simplicity and operational confidence gained from Akeyless. Adam Hanson (Constant Contact) values the scalable, cloud-first solution. Read more at Cimpress Case Study, Wix Testimonial, and Constant Contact Case Study.
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When was this page last updated?
This page wast last updated on 12/12/2025 .