Frequently Asked Questions

Features & Capabilities

How does Akeyless help organizations address the OWASP Top 10 Non-Human Identity (NHI) Risks for 2025?

Akeyless provides a comprehensive Secrets and Machine Identity Management platform that directly mitigates each of the OWASP Top 10 NHI Risks for 2025. Key capabilities include automated lifecycle management of secrets and NHIs (addressing improper offboarding), centralized secrets management with zero-knowledge encryption (preventing secret leakage), least-privilege access controls and automated rotation (protecting against vulnerable third-party NHIs), support for modern authentication protocols including MFA (countering insecure authentication), role-based and attribute-based access controls (minimizing overprivileged NHIs), ephemeral secrets for CI/CD pipelines (eliminating insecure cloud deployment configurations), automated secret rotation and expiration policies (reducing risks from long-lived secrets), strict environment isolation (preventing cross-environment compromise), unique ephemeral identities for each application (eliminating NHI reuse), and clear separation of human and machine identities (ensuring accountability). Source

What are the core features of the Akeyless platform?

Akeyless offers vaultless architecture, Universal Identity (solving the Secret Zero Problem), Zero Trust Access with granular permissions and Just-in-Time access, automated credential rotation, centralized secrets management, cloud-native SaaS deployment, and out-of-the-box integrations with AWS IAM, Azure AD, Jenkins, Kubernetes, and Terraform. These features enable secure, scalable, and efficient secrets and identity management for both human and non-human identities. Source

Does Akeyless support API access and automation?

Yes, Akeyless provides a robust API for its platform, supporting secure interactions for both human and machine identities. API Keys are available for authentication, and comprehensive API documentation can be found at docs.akeyless.io/docs. Source

What technical documentation is available for Akeyless?

Akeyless offers extensive technical documentation, including general platform guides, password management, Kubernetes secrets management, AWS target integration, PKI-as-a-Service, and more. Resources are available at docs.akeyless.io and tutorials.akeyless.io/docs. Source

Security & Compliance

What security and compliance certifications does Akeyless hold?

Akeyless is certified for ISO 27001 (valid through 2025), SOC 2 Type II, FIPS 140-2 (certificate 4824), PCI DSS, and CSA STAR (CSA STAR Registry). These certifications demonstrate Akeyless's commitment to robust security and regulatory compliance for industries such as finance, healthcare, and critical infrastructure. Source

How does Akeyless ensure data protection and encryption?

Akeyless uses patented encryption technologies to secure data both in transit and at rest. The platform enforces granular permissions, Just-in-Time access, and provides audit and reporting tools to track every secret, ensuring audit readiness and compliance. More details are available at the Akeyless Trust Center. Source

Use Cases & Benefits

What problems does Akeyless solve for organizations?

Akeyless addresses the Secret Zero Problem (secure authentication without storing initial access credentials), legacy secrets management challenges, secrets sprawl, standing privileges and access risks, cost and maintenance overheads, and integration challenges. The platform centralizes secrets management, automates credential rotation, enforces Zero Trust Access, and provides out-of-the-box integrations, resulting in enhanced security, operational efficiency, and cost savings. Source

Who can benefit from using Akeyless?

Akeyless is designed for IT security professionals, DevOps engineers, compliance officers, and platform engineers across industries such as technology, finance, retail, manufacturing, and cloud infrastructure. Notable customers include Wix, Dropbox, Constant Contact, Cimpress, Progress Chef, TVH, Hamburg Commercial Bank, and K Health. Source

What business impact can customers expect from using Akeyless?

Customers can expect enhanced security (Zero Trust Access, automated credential rotation), operational efficiency (centralized secrets management, streamlined workflows), cost savings (up to 70% reduction in maintenance and provisioning time), scalability (support for multi-cloud and hybrid environments), compliance (adherence to ISO 27001, SOC, FIPS 140-2), and improved employee productivity. Progress Case Study

Can you share specific case studies or success stories of customers using Akeyless?

Yes. Constant Contact scaled in a multi-cloud, multi-team environment using Akeyless (case study). Cimpress transitioned from Hashi Vault to Akeyless for enhanced security and seamless integration (case study). Progress saved 70% of maintenance and provisioning time using Akeyless’s cloud-native SaaS platform (case study). Wix adopted Akeyless for centralized secrets management and benefited from Zero Trust Access (video).

Competition & Comparison

How does Akeyless compare to HashiCorp Vault?

Akeyless offers a vaultless, cloud-native SaaS platform that eliminates the need for heavy infrastructure, reducing costs and complexity compared to HashiCorp Vault's self-hosted model. It provides advanced security features like Universal Identity, Zero Trust Access, and automated credential rotation, ensuring faster deployment and easier scalability. Learn more

How does Akeyless compare to AWS Secrets Manager?

Akeyless supports hybrid and multi-cloud environments, provides better integration across diverse environments, and offers significant cost savings with a pay-as-you-go pricing model. It also delivers advanced features like Universal Identity and Zero Trust Access, which are not available in AWS Secrets Manager. Learn more

How does Akeyless compare to CyberArk Conjur?

Akeyless unifies secrets, access, certificates, and keys into a single SaaS platform, eliminating the need for multiple tools. It offers advanced security measures such as Zero Trust Access and vaultless architecture, reducing operational complexity and costs compared to traditional PAM solutions like CyberArk Conjur. Learn more

Implementation & Support

How long does it take to implement Akeyless and how easy is it to get started?

Akeyless can be deployed in just a few days due to its SaaS-native architecture, requiring no infrastructure management. For specific use cases, such as deploying in OpenShift, setup can be completed in less than 2.5 minutes. Getting started is simple, with self-guided product tours, platform demos, tutorials, and 24/7 support available. Source

What customer service and support options are available after purchasing Akeyless?

Akeyless provides 24/7 customer support via ticket submission (submit a ticket) or email ([email protected]). Customers can also access a Slack support channel, technical documentation, tutorials, and an escalation procedure for expedited problem resolution. Source

What training and technical support is available to help customers adopt Akeyless?

Training resources include a self-guided product tour, platform demos, step-by-step tutorials, and comprehensive technical documentation. Technical support is available 24/7, with direct access via Slack and proactive assistance for upgrades and troubleshooting. Product Tour, Tutorials

How does Akeyless handle maintenance, upgrades, and troubleshooting?

Akeyless provides 24/7 support for maintenance, upgrades, and troubleshooting. The support team proactively assists with upgrades, ensures the platform remains up-to-date and secure, and minimizes downtime. Customers have access to technical documentation and tutorials for self-service troubleshooting. Source

Customer Experience

What feedback have customers shared about the ease of use of Akeyless?

Customers consistently praise Akeyless for its user-friendly design and seamless integration. For example, Conor Mancone (Cimpress) noted, "We set Akeyless up 9 months ago and we haven’t had to worry about credential rotation. All of our software that’s running, it just works — we haven’t really had to think about it since then. It’s been a really smooth, really easy process." Shai Ganny (Wix) stated, "The simplicity of Akeyless has enhanced our operations and given us the confidence to move forward securely." Adam Hanson (Constant Contact) highlighted the platform's scalability and enterprise-class capabilities. Cimpress Case Study, Wix Testimonial, Constant Contact Case Study

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When was this page last updated?

This page wast last updated on 12/12/2025 .

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Securing Non-Human Identities: How Akeyless Protects Against the OWASP Top 10 NHI Risks in 2025

As organizations continue to automate workflows and integrate cloud services, the management of non-human identities (NHIs) becomes a critical security challenge. The OWASP Top 10 Non-Human Identities Risks for 2025 highlights the biggest threats facing machine identities, service accounts, and automation credentials. Akeyless, with its advanced Secrets and Machine Identity Management platform, provides robust solutions to mitigate each of these risks. 

Before diving into how the Akeyless Secrets & Machine Identity Platform addresses nearly every element of the Top 10 NHI Risks for 2025, I want to share a little context. I live and work in Silicon Valley—and yes, I’m also a fan of the hit HBO show Silicon Valley. With that in mind, let’s consider a hypothetical company, Hooli, a cloud-based software development powerhouse (naturally, it’s based in the Valley—next time, I’ll sprinkle in some AI for good measure).

Hooli image

1. Improper Offboarding

Challenge: Hooli frequently deploys temporary services for client projects. However, they sometimes overlook deactivating service accounts and access keys after project completion, leaving unused NHIs active. As a result, these orphaned NHIs can be exploited by malicious actors to gain unauthorized access to sensitive systems and data, as they remain valid entry points into the company’s infrastructure.

How Akeyless Helps: To counter this, Akeyless automates the lifecycle management of secrets and non-human identities. By setting expiration policies and automating the revocation of unused secrets, Akeyless ensures that obsolete NHIs at Hooli are promptly deactivated, reducing potential vulnerabilities.

2. Secret Leakage

Challenge: During a code review, Hooli discovers that developers have hardcoded API keys into source code repositories. If unauthorized individuals access these repositories, the exposed API keys can be used to infiltrate Hooli’s systems, leading to data breaches and potential financial losses.

How Akeyless Helps: To prevent such leaks, Akeyless centralizes secrets management with zero-knowledge encryption, ensuring that Hooli’s sensitive information is never exposed in code. It also integrates seamlessly with CI/CD pipelines, injecting secrets securely at runtime and preventing unauthorized access.

3. Vulnerable Third-Party NHIs

Challenge: Hooli integrates various third-party plugins into their development environment. If one of these plugins is compromised, it could potentially access sensitive credentials, allowing attackers to manipulate or steal data, disrupt services, or move laterally within Hooli’s network.

How Akeyless Helps: Akeyless mitigates this risk by enforcing least-privilege access controls, granting third-party integrations only the permissions they require. Additionally, continuous monitoring and automatic rotation of secrets further protect Hooli against unauthorized access from compromised third-party tools.

4. Insecure Authentication

Challenge: Hooli’s legacy systems use outdated authentication methods without multi-factor authentication (MFA). Attackers can easily exploit these weak authentication mechanisms to gain unauthorized access, leading to potential data breaches and system compromises.

How Akeyless Helps: Akeyless supports modern authentication protocols, including MFA and certificate-based methods. By migrating to these secure authentication mechanisms, Hooli can protect its systems from potential breaches.

5. Overprivileged NHIs

Challenge: To expedite development, Hooli team assigns broad privileges to service accounts. However, if an overprivileged NHI is compromised, attackers can perform unauthorized actions, potentially leading to data theft, service disruptions, or complete system takeovers.

How Akeyless Helps: Through role-based and attribute-based access controls, Akeyless ensures NHIs are granted only the permissions necessary for their functions without slowing development. This principle of least privilege minimizes the impact of potential security incidents at Hooli.

6. Insecure Cloud Deployment Configurations

Challenge: Hooli’s CI/CD pipelines use static credentials stored in configuration files. If these files are accessed maliciously, attackers can use the static credentials to infiltrate production environments, leading to data breaches and unauthorized system modifications.

How Akeyless Helps: Akeyless eliminates this risk by replacing static credentials with ephemeral, short-lived secrets that are generated on demand. This approach reduces the window of opportunity for attackers and enhances the security of Hooli’s deployment processes.

7. Long-Lived Secrets

Challenge: Some of Hooli’s API keys and tokens have no expiration dates. If these long-lived secrets are compromised, attackers can maintain prolonged unauthorized access to sensitive services without detection.

How Akeyless Helps: To mitigate this, Akeyless automates the rotation of all Hooli’s secrets, ensuring they are regularly updated and have appropriate expiration periods. This practice limits the potential damage from exposed credentials.

8. Environment Isolation

Challenge: Hooli uses the same credentials across development, testing, and production environments. Consequently, a security issue in the less secure development environment could propagate to production, compromising live data and services.

How Akeyless Helps: Akeyless enforces strict environment isolation by assigning unique secrets and access policies to each environment. This segregation prevents issues in one environment from affecting others.

9. NHI Reuse

Challenge: To simplify management, Hooli reuses the same service accounts across multiple applications. However, if one application is compromised, the shared NHI can be a gateway for attackers to access other applications, leading to widespread breaches.

How Akeyless Helps: Akeyless provides unique, ephemeral identities for each application instance at Hooli, eliminating the risks associated with credential reuse. This ensures that a breach in one application doesn’t compromise others.

10. Human Use of NHIs

Challenge: Administrators at Hooli sometimes use service account credentials for manual tasks. Unfortunately, this practice reduces accountability and can lead to security gaps, as actions performed using NHIs are harder to trace back to individual users, complicating incident response efforts.

How Akeyless Helps: Akeyless helps by distinguishing between human and machine identities, enforcing appropriate use policies for each. Human users authenticate through enterprise identity providers, while NHIs utilize secure API-based authentication, maintaining clear separation and accountability.

Conclusion

The OWASP Top 10 Non-Human Identity Risks highlight the growing security challenges organizations face in managing automated access. Akeyless provides a comprehensive Secrets and Machine Identity Management platform that not only mitigates these risks but also enhances security posture through automation, zero-trust principles, and robust access controls.

By adopting Akeyless, organizations like Hooli can ensure their NHIs remain secure, compliant, and resilient against evolving cyber threats.

Want to learn more? Sign up for a demo to see how the Akeyless platform can protect your organization.

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