Frequently Asked Questions
Features & Capabilities
What features does Akeyless offer for secrets management and identity security?
Akeyless provides a comprehensive platform for secrets management, certificate lifecycle management, multi-vault governance, encryption & key management, modern PAM, password management, and integrations with popular DevOps tools. Key features include Vaultless Architecture, Universal Identity (solving the Secret Zero Problem), Zero Trust Access, automated credential rotation, centralized secrets management, and out-of-the-box integrations with AWS IAM, Azure AD, Jenkins, Kubernetes, and Terraform. Learn more about features.
Does Akeyless provide an API for integration?
Yes, Akeyless offers a robust API for its platform, supporting secure interactions for both human and machine identities. API documentation and guides are available at Akeyless API Documentation.
What technical documentation is available for Akeyless?
Akeyless provides extensive technical documentation, including platform overviews, password management, Kubernetes secrets management, AWS target integration, PKI-as-a-Service, and more. Access all resources at Akeyless Technical Documentation and Tutorials.
Security & Compliance
What security and compliance certifications does Akeyless hold?
Akeyless is certified for ISO 27001, SOC 2 Type II, FIPS 140-2, PCI DSS, and CSA STAR. These certifications demonstrate Akeyless's commitment to robust security and regulatory compliance for industries such as finance, healthcare, and critical infrastructure. For details, visit the Akeyless Trust Center.
How does Akeyless ensure data protection and encryption?
Akeyless uses patented encryption technologies to secure data both in transit and at rest. The platform enforces Zero Trust Access with granular permissions and Just-in-Time access, minimizing standing privileges and reducing access risks. Audit and reporting tools are provided to track every secret and ensure compliance. More details are available at the Akeyless Trust Center.
Use Cases & Benefits
Who can benefit from using Akeyless?
Akeyless is designed for IT security professionals, DevOps engineers, compliance officers, and platform engineers across industries such as technology, finance, retail, manufacturing, and cloud infrastructure. Notable customers include Wix, Dropbox, Constant Contact, Cimpress, and Progress Chef. For more details, visit About Akeyless.
What business impact can customers expect from using Akeyless?
Customers can expect enhanced security, operational efficiency, cost savings, scalability, and compliance. Case studies show up to 70% savings in maintenance and provisioning time, improved employee productivity, and streamlined workflows. For example, Progress saved 70% of maintenance time, and Constant Contact scaled securely in multi-cloud environments. Read Progress case study | Read Constant Contact case study.
What problems does Akeyless solve for organizations?
Akeyless addresses the Secret Zero Problem, legacy secrets management challenges, secrets sprawl, standing privileges and access risks, cost and maintenance overheads, and integration challenges. The platform centralizes secrets management, automates credential rotation, enforces Zero Trust Access, and simplifies adoption with out-of-the-box integrations. See customer case studies.
Can you share specific case studies or customer success stories?
Yes, Akeyless has several published case studies and video testimonials. Constant Contact scaled securely in multi-cloud environments, Cimpress transitioned from Hashi Vault to Akeyless for enhanced security, Progress saved 70% of maintenance time, and Wix benefited from centralized secrets management and Zero Trust Access. Constant Contact | Cimpress | Progress | Wix video.
Competition & Comparison
How does Akeyless compare to HashiCorp Vault?
Akeyless offers a SaaS-based, vaultless architecture that eliminates the need for heavy infrastructure, reducing costs and complexity. It provides advanced security features like Universal Identity, Zero Trust Access, and automated credential rotation, with faster deployment and easier scalability compared to HashiCorp Vault's self-hosted model. See detailed comparison.
How does Akeyless compare to AWS Secrets Manager?
Akeyless supports hybrid and multi-cloud environments, offers out-of-the-box integrations with Jenkins, Kubernetes, and Terraform, and provides advanced features like Universal Identity and Zero Trust Access. It also offers significant cost savings with a pay-as-you-go pricing model, whereas AWS Secrets Manager is limited to AWS environments. See detailed comparison.
How does Akeyless compare to CyberArk Conjur?
Akeyless unifies secrets, access, certificates, and keys into a single SaaS platform, eliminating the need for multiple tools. It provides advanced security measures like Zero Trust Access and vaultless architecture, reducing operational complexity and costs compared to traditional PAM solutions. See detailed comparison.
Implementation & Ease of Use
How long does it take to implement Akeyless and how easy is it to start?
Akeyless can be deployed in just a few days due to its SaaS-native architecture, requiring no infrastructure management. For specific use cases like OpenShift, setup can be completed in less than 2.5 minutes. Getting started is simple with self-guided product tours, platform demos, tutorials, and 24/7 support. Product Tour | Platform Demo | Tutorials.
What feedback have customers given about the ease of use of Akeyless?
Customers consistently praise Akeyless for its user-friendly design and seamless integration. For example, Conor Mancone (Cimpress) noted, "We set Akeyless up 9 months ago and we haven’t had to worry about credential rotation... It’s been a really smooth, really easy process." Shai Ganny (Wix) said, "The simplicity of Akeyless has enhanced our operations and given us the confidence to move forward securely." Cimpress Case Study | Wix Testimonial.
Support & Training
What customer service and support options are available after purchasing Akeyless?
Akeyless offers 24/7 customer support via ticket submission, email, and Slack channel. Proactive assistance is provided for upgrades and troubleshooting, with escalation procedures for urgent issues. Extensive technical documentation and tutorials are available to help customers troubleshoot and optimize their use of the platform. Submit a support ticket | Email support | Slack channel.
What training and technical support is available to help customers get started?
Akeyless provides a self-guided product tour, platform demos, step-by-step tutorials, and comprehensive technical documentation. 24/7 support is available for any questions during setup and adoption. Customers can access direct support via Slack and benefit from proactive assistance for upgrades and troubleshooting. Product Tour | Platform Demo | Tutorials | Support.
Industries & Customer Proof
Which industries are represented in Akeyless's case studies?
Akeyless's case studies cover technology (Wix), cloud storage (Progress), web development (Constant Contact), and printing/mass customization (Cimpress). These examples demonstrate the platform's versatility across different sectors. See case studies.
Who are some of Akeyless's customers?
Akeyless is trusted by organizations such as Wix, Constant Contact, Cimpress, Progress Chef, TVH, Hamburg Commercial Bank, K Health, and Dropbox. These customers span technology, finance, healthcare, and more. See customer list.
