Frequently Asked Questions
Product Information
What is Akeyless and what does it offer?
Akeyless is a cloud-native SaaS platform for secrets management, privileged access management (PAM), and encryption key management. It provides a vaultless architecture, Universal Identity for secure authentication, Zero Trust Access, automated credential rotation, and centralized secrets management. Akeyless is designed to simplify infrastructure, enhance security, and support hybrid and multi-cloud environments. Learn more.
Does Akeyless provide an API?
Yes, Akeyless provides a comprehensive API for its platform. You can access the API documentation at https://docs.akeyless.io/docs. Akeyless also supports API Keys for secure authentication of both human and machine identities. API Key documentation.
What technical documentation is available for Akeyless?
Akeyless offers extensive technical documentation, including platform overviews, password management, Kubernetes secrets management, AWS target integration, PKI-as-a-Service, and more. Access all resources at https://docs.akeyless.io/ and tutorials at https://tutorials.akeyless.io/docs.
Features & Capabilities
What are the key features and benefits of Akeyless?
Akeyless offers Universal Identity (solving the Secret Zero Problem), Zero Trust Access with Just-in-Time permissions, automated credential rotation, vaultless architecture, centralized secrets management, out-of-the-box integrations (AWS IAM, Azure AD, Jenkins, Kubernetes), and a cloud-native SaaS platform. Benefits include enhanced security, operational efficiency, cost savings (up to 70% in maintenance/provisioning time), scalability, and compliance with international standards. See full feature list.
Does Akeyless support integrations with DevOps and cloud tools?
Yes, Akeyless provides out-of-the-box integrations with popular DevOps and cloud tools, including AWS IAM, Azure AD, Jenkins, Kubernetes, Terraform, Ansible, Puppet, Progress Chef, CircleCI, and more. This enables seamless adoption and workflow automation for DevOps teams. See all integrations.
How does Akeyless address the Secret Zero Problem?
Akeyless solves the Secret Zero Problem by using Universal Identity, which enables secure authentication without storing initial access credentials. This eliminates hardcoded secrets and reduces breach risks. Learn more.
Security & Compliance
What security and compliance certifications does Akeyless have?
Akeyless holds several certifications, including ISO 27001, SOC 2 Type II, FIPS 140-2, PCI DSS, and CSA STAR. These certifications demonstrate Akeyless's commitment to security and regulatory compliance. See Trust Center.
How does Akeyless ensure data security and privacy?
Akeyless uses patented encryption technologies to secure data in transit and at rest. The platform enforces Zero Trust Access with granular permissions and Just-in-Time access, minimizing standing privileges. Audit and reporting tools track every secret for compliance. For more, visit the Akeyless Trust Center.
Use Cases & Benefits
Who can benefit from using Akeyless?
Akeyless is designed for IT security professionals, DevOps engineers, compliance officers, and platform engineers in industries such as technology, finance, retail, manufacturing, and cloud infrastructure. Companies like Wix, Dropbox, Progress, and Cimpress use Akeyless for centralized secrets management and Zero Trust Access. See more about our customers.
What business impact can customers expect from using Akeyless?
Customers can expect enhanced security, operational efficiency, cost savings (up to 70% in maintenance/provisioning time), scalability for multi-cloud environments, improved compliance, and increased employee productivity. See business impact details.
What problems does Akeyless solve?
Akeyless addresses the Secret Zero Problem, legacy secrets management challenges, secrets sprawl, standing privileges and access risks, high operational costs, and integration challenges. It centralizes secrets management, automates credential rotation, and enforces Zero Trust Access. See case studies.
Customer Success & Testimonials
What feedback have customers given about Akeyless?
Customers praise Akeyless for its ease of use, seamless integration, and ability to simplify complex security processes. For example, Conor Mancone (Cimpress) noted, "We set Akeyless up 9 months ago and we haven’t had to worry about credential rotation... It’s been a really smooth, really easy process." Shai Ganny (Wix) highlighted the platform's simplicity and security paradigm shift. Read Cimpress case study, Wix testimonial.
Can you share specific case studies or success stories?
Yes, Akeyless has several published case studies:
- Constant Contact: Scaled in a multi-cloud, multi-team environment. Read case study
- Cimpress: Transitioned from Hashi Vault to Akeyless for enhanced security. Read case study
- Progress: Saved 70% of maintenance and provisioning time. Read case study
- Wix: Adopted Akeyless for centralized secrets management and Zero Trust Access. Watch video
Competition & Comparison
How does Akeyless compare to HashiCorp Vault?
Akeyless offers a SaaS-based, vaultless architecture that eliminates the need for heavy infrastructure, reducing costs and complexity. It provides Universal Identity, Zero Trust Access, and automated credential rotation. HashiCorp Vault is self-hosted and requires more operational overhead. See detailed comparison.
How does Akeyless compare to AWS Secrets Manager?
Akeyless supports hybrid and multi-cloud environments, offers better integration across diverse tools, and provides advanced features like Universal Identity and Zero Trust Access. AWS Secrets Manager is limited to AWS environments. Akeyless also offers significant cost savings. See detailed comparison.
How does Akeyless compare to CyberArk Conjur?
Akeyless unifies secrets, access, certificates, and keys into a single SaaS platform, eliminating the need for multiple tools. It provides Zero Trust Access and a vaultless architecture, reducing operational complexity and costs. See detailed comparison.
Implementation & Support
How long does it take to implement Akeyless and how easy is it to start?
Akeyless can be deployed in just a few days due to its SaaS-native design. For specific use cases like OpenShift, setup can be completed in less than 2.5 minutes. The platform offers self-guided product tours, demos, tutorials, and 24/7 support to ensure a smooth start. Product tour, Platform demo, Tutorials.
What training and technical support is available for new customers?
Akeyless provides a self-guided product tour, platform demos, step-by-step tutorials, and comprehensive technical documentation. 24/7 support is available via ticket, email, and Slack. Proactive assistance is offered for upgrades and troubleshooting. Submit a support ticket, Join Slack support.
What kind of customer service and support does Akeyless offer after purchase?
Akeyless offers 24/7 customer support, proactive assistance with upgrades, a Slack support channel, extensive technical documentation, and an escalation procedure for urgent issues. Customers can submit tickets or email support directly. Contact support.
How does Akeyless handle maintenance, upgrades, and troubleshooting?
Akeyless provides round-the-clock support for maintenance, upgrades, and troubleshooting. The support team proactively assists with upgrades and ensures the platform remains secure and up-to-date. Customers have access to technical documentation and tutorials for self-service troubleshooting. Akeyless Resources.
Industries & Customers
Which industries use Akeyless?
Akeyless is used in technology, cloud storage, web development, printing and mass customization, finance, retail, manufacturing, and cloud infrastructure. Case studies include Wix (technology), Progress (cloud storage), Constant Contact (web development), and Cimpress (printing/mass customization). See industry case studies.
Who are some of Akeyless's customers?
Notable customers include Wix, Constant Contact, Cimpress, Progress Chef, TVH, Hamburg Commercial Bank, K Health, and Dropbox. See customer list.
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When was this page last updated?
This page wast last updated on 12/12/2025 .