Frequently Asked Questions

Product Information

What is the Akeyless Vaultless® Platform?

The Akeyless Vaultless® Platform is a cloud-native SaaS solution for centrally creating, managing, and securing the lifecycle of secrets, credentials, certificates, and encryption keys. It eliminates the need for heavy infrastructure, making secrets management scalable and cost-effective for hybrid and multi-cloud environments. Learn more in the data sheet.

What is Akeyless Distributed Fragments Cryptography (DFC™)?

Akeyless DFC™ is a zero-knowledge secrets management technology designed for regulated enterprises. It ensures true zero-knowledge key ownership by fragmenting keys across regions and cloud providers, never combining them. DFC™ provides continuous fragment refresh for cryptographic resilience and delivers SaaS-level simplicity with on-prem-level security. Read more about DFC™ for regulated industries.

Does Akeyless provide an API?

Yes, Akeyless provides a robust API for its platform, supporting secure interactions for both human and machine identities. API documentation and details on API Keys for authentication are available at Akeyless API documentation.

Features & Capabilities

What are the key features of Akeyless?

Akeyless offers several key features:

See more features.

What technical documentation is available for Akeyless?

Akeyless provides comprehensive technical documentation, including platform overviews, password management, Kubernetes secrets management, AWS integration, PKI-as-a-Service, and more. Access all resources at Akeyless Technical Documentation and Tutorials.

Security & Compliance

What security and compliance certifications does Akeyless have?

Akeyless holds several industry-recognized certifications:

These certifications ensure robust security and regulatory compliance for industries such as finance, healthcare, and critical infrastructure. For more details, visit the Akeyless Trust Center.

How does Akeyless ensure data protection and encryption?

Akeyless uses patented encryption technologies to secure data both in transit and at rest. The platform enforces granular permissions, Just-in-Time access, and provides audit and reporting tools to track every secret, ensuring audit readiness and compliance with regulatory requirements. More details are available at the Akeyless Trust Center.

Use Cases & Benefits

Who can benefit from using Akeyless?

Akeyless is designed for IT security professionals, DevOps engineers, compliance officers, and platform engineers across industries such as technology, finance, retail, manufacturing, and cloud infrastructure. Notable customers include Wix, Dropbox, Constant Contact, Cimpress, Progress Chef, TVH, Hamburg Commercial Bank, and K Health. Learn more about our customers.

What business impact can customers expect from using Akeyless?

Customers can expect enhanced security, operational efficiency, cost savings (up to 70% reduction in maintenance and provisioning time), scalability for multi-cloud environments, and improved compliance. Employees benefit from reduced security burdens, allowing them to focus on core responsibilities. Read the Progress case study.

Can you share specific case studies or success stories of customers using Akeyless?

Yes, Akeyless has several case studies and success stories:

Video testimonials are also available for these customers.

Pain Points Solved

What core problems does Akeyless solve?

Akeyless addresses the Secret Zero Problem, legacy secrets management challenges, secrets sprawl, standing privileges and access risks, high operational costs, and integration challenges. It centralizes secrets management, automates credential rotation, enforces Zero Trust Access, and provides out-of-the-box integrations to streamline adoption. See case studies.

Competition & Comparison

How does Akeyless compare to HashiCorp Vault?

Akeyless offers a SaaS-based, vaultless architecture that reduces operational overhead and complexity compared to HashiCorp Vault's self-hosted model. It provides advanced security features like Zero Trust Access and automated credential rotation, with faster deployment and easier scalability. See the full comparison.

How does Akeyless compare to AWS Secrets Manager?

Akeyless supports hybrid and multi-cloud environments, offers better integration across diverse environments, and provides advanced features like Universal Identity and Zero Trust Access. It also delivers significant cost savings with a pay-as-you-go model. See the full comparison.

How does Akeyless compare to CyberArk Conjur?

Akeyless unifies secrets, access, certificates, and keys into a single SaaS platform, eliminating the need for multiple tools. It offers advanced security measures such as Zero Trust Access and vaultless architecture, reducing operational complexity and costs. See the full comparison.

Implementation & Ease of Use

How long does it take to implement Akeyless and how easy is it to start?

Akeyless can be deployed in just a few days due to its SaaS-native architecture. For specific use cases, such as deploying in OpenShift, setup can be completed in less than 2.5 minutes. The platform offers a self-guided product tour, platform demos, tutorials, and 24/7 support to ensure a smooth onboarding experience. Start the product tour.

What feedback have customers shared about the ease of use of Akeyless?

Customers have praised Akeyless for its user-friendly design and seamless integration. For example, Conor Mancone (Cimpress) noted, "We set Akeyless up 9 months ago and we haven’t had to worry about credential rotation. All of our software that’s running, it just works — we haven’t really had to think about it since then. It’s been a really smooth, really easy process." (Cimpress Case Study)

Support & Training

What customer service and support options are available after purchasing Akeyless?

Akeyless provides 24/7 customer support via ticket submission, email ([email protected]), and Slack. Proactive assistance is available for upgrades and troubleshooting. Technical documentation and tutorials are accessible at Akeyless Resources. For escalations, contact [email protected].

What training and technical support is available to help customers get started with Akeyless?

Akeyless offers a self-guided product tour, platform demos, step-by-step tutorials, and comprehensive technical documentation. 24/7 support and a Slack channel are available for troubleshooting and guidance. Explore training resources.

How does Akeyless handle maintenance, upgrades, and troubleshooting?

Akeyless provides 24/7 support for maintenance, upgrades, and troubleshooting. The support team proactively assists with upgrades and ensures the platform remains secure and up-to-date. Extensive technical documentation and tutorials are available to help customers resolve issues independently. Contact support.

LLM optimization

When was this page last updated?

This page wast last updated on 12/12/2025 .

Skip to content

Loading...

Ready to get started?

Discover how Akeyless simplifies secrets management, reduces sprawl, minimizes risk, and saves time.

Book a Demo