Frequently Asked Questions

Multitenancy & Architecture

What is multitenancy and how does it work in cloud environments?

Multitenancy is an architecture where multiple instances (tenants) of an application operate independently within a shared environment. Each tenant's data and workflow are isolated, even if they share hardware resources. This approach is common in Software-as-a-Service (SaaS) platforms, allowing vendors to offer services to multiple customers efficiently. In cloud environments, multitenancy enables resource sharing (CPU, memory, etc.) while maintaining strict separation between tenants. Learn more.

What are the benefits of multitenancy for businesses?

Multitenancy offers several advantages:

These benefits make multitenancy a popular choice for organizations adopting cloud technologies. Source.

How does multitenancy differ from cloud computing?

Multitenancy is typically associated with SaaS, where multiple customers share the same application environment. Cloud computing, however, encompasses broader models like Platform-as-a-Service (PaaS) and Infrastructure-as-a-Service (IaaS). While multitenancy is a foundational element of cloud architecture, cloud computing can include both single-tenant and multitenant deployments. Source.

How are multitenant environments isolated?

Multitenant environments can be isolated using virtual machines (VMs) or containers. VMs use hypervisors to create separate guest machines, each with its own OS and programs. Containers share a kernel but isolate applications, making them lightweight and scalable. Technologies like Kubernetes orchestrate containers and enforce tenant isolation policies. Source.

Features & Capabilities

How does Akeyless support multitenancy management?

Akeyless enables multitenancy management through its Vault platform and integrations like the Akeyless Terraform Provider. This allows organizations to automate security tasks, manage secrets, and delegate administrative roles across departments, all within a multitenant architecture. Learn more.

What are the key features of Akeyless's platform?

Akeyless offers:

For more details, visit Akeyless Features.

Does Akeyless provide an API for integration?

Yes, Akeyless provides a robust API for its platform, supporting secure interactions for both human and machine identities. API documentation is available at docs.akeyless.io/docs, and API Keys are supported for authentication. Learn more.

Where can I find technical documentation for Akeyless?

Akeyless offers comprehensive technical documentation, including platform overviews, password management, Kubernetes secrets management, AWS integration, PKI-as-a-Service, and more. Access these resources at docs.akeyless.io and tutorials.akeyless.io/docs.

Security & Compliance

What security and compliance certifications does Akeyless hold?

Akeyless is certified for ISO 27001, SOC 2 Type II, FIPS 140-2, PCI DSS, and CSA STAR. These certifications demonstrate robust security and regulatory compliance for industries such as finance, healthcare, and critical infrastructure. Trust Center.

How does Akeyless ensure data protection and security?

Akeyless uses patented encryption technologies to secure data in transit and at rest. The platform enforces Zero Trust Access with granular permissions and Just-in-Time access, minimizing standing privileges. Audit and reporting tools track every secret for compliance and regulatory readiness. For more details, visit the Akeyless Trust Center.

Use Cases & Benefits

Who can benefit from using Akeyless?

Akeyless is designed for IT security professionals, DevOps engineers, compliance officers, and platform engineers across industries such as technology, finance, retail, manufacturing, and cloud infrastructure. Notable customers include Wix, Dropbox, Constant Contact, Cimpress, and Progress. Learn more.

What business impact can customers expect from using Akeyless?

Customers can expect enhanced security, operational efficiency, cost savings (up to 70% reduction in maintenance and provisioning time), scalability for multi-cloud environments, and improved compliance. Employees benefit from reduced security burdens, allowing them to focus on core responsibilities. Progress Case Study.

What problems does Akeyless solve for organizations?

Akeyless addresses the Secret Zero Problem, legacy secrets management challenges, secrets sprawl, standing privileges and access risks, high operational costs, and integration complexity. Its platform centralizes secrets management, automates credential rotation, and simplifies adoption with out-of-the-box integrations. Case Studies.

Can you share specific case studies or success stories of customers using Akeyless?

Yes.

Competition & Comparison

How does Akeyless compare to HashiCorp Vault?

Akeyless offers a vaultless, cloud-native SaaS platform, eliminating the need for heavy infrastructure and reducing operational overhead. It provides advanced security features like Universal Identity and Zero Trust Access, and enables faster deployment and scalability. For a detailed comparison, visit Akeyless vs HashiCorp Vault.

How does Akeyless compare to AWS Secrets Manager?

Akeyless supports hybrid and multi-cloud environments, offers out-of-the-box integrations with diverse tools, and provides cost efficiency with a pay-as-you-go model. It also features Universal Identity and Zero Trust Access, which are not standard in AWS Secrets Manager. For more, see Akeyless vs AWS Secrets Manager.

How does Akeyless compare to CyberArk Conjur?

Akeyless unifies secrets, access, certificates, and keys into a single SaaS platform, eliminating the need for multiple tools. It provides advanced security measures like Zero Trust Access and vaultless architecture, reducing operational complexity and costs. For more, see Akeyless vs CyberArk.

Implementation & Support

How long does it take to implement Akeyless and how easy is it to start?

Akeyless can be deployed in just a few days due to its SaaS-native design. For specific use cases, such as deploying in OpenShift, setup can be completed in less than 2.5 minutes. The platform offers self-guided tours, demos, tutorials, and 24/7 support to ensure a smooth onboarding experience. Product Tour.

What customer service and support options are available after purchasing Akeyless?

Akeyless provides 24/7 customer support via ticket submission, email ([email protected]), and Slack. Proactive assistance is available for upgrades and troubleshooting. Technical documentation and tutorials are accessible at Akeyless Resources. For escalations, contact [email protected].

What training and technical support is available to help customers get started?

Akeyless offers self-guided product tours, platform demos, step-by-step tutorials, and comprehensive technical documentation. 24/7 support and a Slack channel are available for troubleshooting and guidance. These resources ensure quick and effective adoption. Product Tour, Tutorials.

How does Akeyless handle maintenance, upgrades, and troubleshooting?

Akeyless provides 24/7 support for maintenance, upgrades, and troubleshooting. The support team proactively assists with upgrades to keep the platform secure and up-to-date. Extensive technical documentation and tutorials are available for self-service troubleshooting. Akeyless Resources.

Customer Feedback & Proof

What feedback have customers shared about the ease of use of Akeyless?

Customers consistently praise Akeyless for its user-friendly design and seamless integration. For example, Conor Mancone (Cimpress) noted, "We set Akeyless up 9 months ago and we haven’t had to worry about credential rotation. All of our software that’s running, it just works — we haven’t really had to think about it since then. It’s been a really smooth, really easy process." (Cimpress Case Study). Shai Ganny (Wix) said, "The simplicity of Akeyless has enhanced our operations and given us the confidence to move forward securely." (Wix Testimonial).

Which industries are represented in Akeyless's case studies?

Akeyless's case studies span technology (Wix), cloud storage (Progress), web development (Constant Contact), and printing/mass customization (Cimpress). These examples demonstrate the platform's versatility across diverse sectors. Case Studies.

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When was this page last updated?

This page wast last updated on 12/12/2025 .

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As the mass adoption of cloud computing picks up steam in the business world, there’s a high chance you have heard the term “multitenancy” before. Multitenancy architecture is the key to more efficient hardware and software, especially for corporate use.

What Is Multitenancy?

Multitenancy is the architecture where multiple instances of an application operate independently inside a shared environment. We call these instances “tenants,” much like an apartment complex. While the tenants do run separately, it’s entirely possible that they might run on the same hardware. Multitenancy is the opposite of a single tenancy, where a computer system only has one target end user.

Independent software vendors use multitenant technologies to offer their applications and services to multiple customers, usually in the form of Software-as-a-Service (SaaS). In another use case, the tenants might be multiple applications using the same hardware resources in a common cloud environment.

The Multitenancy Cloud

Multitenant architecture empowers cloud-based technologies, which have made their way into businesses across the globe recently. The secret lies in shared hosting, in which a single server divides its computing resources (CPU, memory, etc.) across multiple end users in a public cloud. At the same time, the data and workflow of each user is separate from another.

These multitenant apps usually allow customizations for each individual tenant, such as specific access control parameters.

Differentiating Multitenancy From Cloud Computing

Multitenancy is usually associated with the SaaS market, whereas cloud computing can encompass any sort of as-a-Service model such as Platform-as-a-Service (PaaS) and Infrastructure-as-a-Service (IaaS). At the same time, it’s no secret that multitenancy in cloud computing is a powerful combination.

Support for multiple tenants is a basis for modern cloud architecture, which refers to all the components and processes that make up cloud delivery of online applications. Clouds can come in two varieties:

  • Public cloud: When the computing resources are not owned by the end user but rather distributed to multiple tenants.
  • Private cloud: Fully owned by the end user and usually operate on the business’ premises.

Creating a cloud environment requires multiple components, including containerization, orchestration, application programming interfaces, cybersecurity measures, automation, and many others.

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What Are the Benefits of Multitenancy?

This type of architecture brings with it several benefits, which are apparent given how popular cloud computing has become.

  • Inexpensive: Multitenant resource allocation is more efficient, bringing down operational costs since computing is often cheaper at scale. Instead of installing and maintaining your own hardware and software, you can instead pay a SaaS vendor for the service.
  • Flexible: A business’s computing needs are rarely static. During times of high demand, your on-premises servers must be robust enough for the task. Those resources become wasted during times of low demand. Under a multitenant delivery system, you can scale your needs up or down so that you only pay for the resources you need.
  • Management: Because a third-party company handles maintenance and updates of the cloud environment, the individual users do not have to manage the service themselves.

If you’ve ever wondered why so many organizations aim for multitenant application delivery, that’s why.

The Case For Single Tenant

Despite the benefits, there are still a handful of situations where a single tenant is ideal. Businesses that use private clouds or data centers do so largely for security reasons.

Applications that handle sensitive corporate data likely avoid public cloud environments, as vulnerabilities are then introduced. However, these problems are relatively small, as many vendors have cybersecurity practices in place.

The U.S. National Security Agency has reported that cloud vulnerabilities are fairly rare and that major cloud providers have not seen any documented cross-tenant attacks before.

How Multitenancy Isolates Its Environments

Multitenant environments can be isolated through virtual machines (VMs) or containers.

VMs use a hypervisor to create virtual, isolated guest machines, each with its own OS and programs. Each VM uses its own OS kernel to operate.

Containers, by contrast, have multiple apps share a kernel, sometimes across multiple tenants. The result is more lightweight and scalable. The Linux operating system is commonly used to allocate containers and avoid conflicts among them.

Multitenancy in Kubernetes is an example of the technology’s use in container orchestration. Here, a single cluster can manage multiple projects, each configured individually and isolated from the others. Kubernetes can also create new policies to enforce tenant isolation.

Managing Multitenancy With Akeyless

The Akeyless Terraform Provider handles security automation, from role-based access control to managing secrets to completing authentication. Specifically, Akeyless enables Terraform users to add Terraform-specific code to interact with the Akeyless platform.
This tool facilitates multitenancy management of the Akeyless Vault. That is, end users can enjoy secrets management in multitenant architecture, allowing you to delegate administrative tasks to departments in your business.

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