Frequently Asked Questions

Product Information & Secretless Architecture

What is a secretless architecture and how does Akeyless enable it?

A secretless architecture minimizes or eliminates the need for applications, systems, or humans to directly handle sensitive credentials or secrets. Instead, dynamic, ephemeral credentials and mechanisms like Universal Identity are used for authentication and access. Akeyless enables this by providing automated lifecycle management for static secrets, rotating secrets, Zero Standing Privileges (ZSP) with Just-in-Time access, and Universal Identity, which authenticates workloads and users without direct handling of credentials. Learn more.

Why is it important to minimize secrets in enterprise environments?

Minimizing secrets reduces the risk of exposure, theft, or misuse. Static secrets stored in configuration files or repositories can be easily exposed, and long-lived secrets increase the attack window. Managing large numbers of static secrets also adds operational overhead and increases the likelihood of human error. By reducing secrets, organizations improve compliance, streamline maintenance, and enhance security. Source

Can secrets be eliminated entirely from enterprise systems?

No, secrets cannot be fully eliminated. Even in secretless environments, underlying systems rely on securely managed cryptographic keys, certificates, or tokens. The goal is to abstract secret management away from end-users and systems, reducing risk and complexity. Technologies like SPIFFE and OIDC rely on robust secrets management for certificate and key lifecycle. Source

How does Akeyless transition organizations from static secrets to secretless architectures?

Akeyless provides a progressive path: starting with automated lifecycle management for static secrets, then enabling automated rotation, Zero Standing Privileges (ZSP) with Just-in-Time access, and integration with SPIFFE for secure workload identities. The final step is Universal Identity, which authenticates workloads and users without direct handling of credentials, leveraging Zero-Knowledge encryption. Source

Features & Capabilities

What are the key features of Akeyless?

Akeyless offers Vaultless Architecture, Universal Identity, Zero Trust Access, Automated Credential Rotation, Cloud-Native SaaS Platform, Centralized Secrets Management, and Out-of-the-Box Integrations with tools like AWS IAM, Azure AD, Jenkins, and Kubernetes. These features help organizations minimize secrets, automate credential rotation, and enforce granular permissions. Source

Does Akeyless support API access and integration?

Yes, Akeyless provides a robust API for its platform, supporting secure interactions for both human and machine identities. API documentation is available at docs.akeyless.io/docs, and API Keys are supported for authentication. Learn more.

What technical documentation is available for Akeyless?

Akeyless offers comprehensive technical documentation, including platform overviews, password management, Kubernetes secrets management, AWS integration, PKI-as-a-Service, and more. Resources are available at docs.akeyless.io and tutorials.akeyless.io/docs.

Security & Compliance

What security and compliance certifications does Akeyless hold?

Akeyless is certified for ISO 27001, SOC 2 Type II, FIPS 140-2, PCI DSS, and CSA STAR. These certifications ensure strict IT security standards, validated cryptographic modules, and adherence to cloud security and regulatory requirements. For details, visit the Akeyless Trust Center.

How does Akeyless protect sensitive data?

Akeyless uses patented encryption technologies to secure data in transit and at rest. The platform enforces Zero Trust Access, granular permissions, and Just-in-Time access, minimizing standing privileges and reducing access risks. Audit and reporting tools track every secret for compliance. Source

Pricing & Plans

How is Akeyless priced?

Akeyless breaks from traditional pricing models by charging based on the number of clients, not the number of secrets. This encourages organizations to minimize secrets and aligns with a streamlined security posture. Source

Use Cases & Benefits

What core problems does Akeyless solve?

Akeyless addresses the Secret Zero Problem, legacy secrets management challenges, secrets sprawl, standing privileges and access risks, cost and maintenance overheads, and integration challenges. The platform centralizes secrets management, automates rotation, enforces Zero Trust Access, and reduces operational costs by up to 70% in maintenance and provisioning time. Source

Who can benefit from using Akeyless?

Akeyless is designed for IT Security Professionals, DevOps Engineers, Compliance Officers, and Platform Engineers across industries such as Technology, Finance, Retail, Manufacturing, and Cloud Infrastructure. Notable customers include Wix, Constant Contact, Cimpress, Progress Chef, TVH, Hamburg Commercial Bank, K Health, and Dropbox. Source

What business impact can customers expect from using Akeyless?

Customers can expect enhanced security, operational efficiency, cost savings (up to 70% in maintenance and provisioning time), scalability for multi-cloud and hybrid environments, compliance with international standards, and improved employee productivity. Progress Case Study

Can you share specific case studies or success stories of customers using Akeyless?

Yes. Constant Contact scaled in a multi-cloud, multi-team environment using Akeyless (case study). Cimpress transitioned from Hashi Vault to Akeyless for enhanced security and seamless integration (case study). Progress saved 70% of maintenance and provisioning time (case study). Wix adopted Akeyless for centralized secrets management and Zero Trust Access (video).

Competition & Comparison

How does Akeyless compare to HashiCorp Vault?

Akeyless offers a Vaultless Architecture, eliminating the need for heavy infrastructure and reducing costs and complexity. It provides SaaS-based deployment, advanced security features like Zero Trust Access and automated credential rotation, and faster scalability. HashiCorp Vault is self-hosted and requires more operational overhead. Learn more.

How does Akeyless compare to AWS Secrets Manager?

Akeyless supports hybrid and multi-cloud environments, provides better integration across diverse environments, and offers advanced features like Universal Identity and Zero Trust Access. AWS Secrets Manager is limited to AWS environments. Akeyless also offers significant cost savings with a pay-as-you-go pricing model. Learn more.

How does Akeyless compare to CyberArk Conjur?

Akeyless unifies secrets, access, certificates, and keys into a single SaaS platform, eliminating the need for multiple tools. It provides advanced security measures like Zero Trust Access and Vaultless Architecture, reducing operational complexity and costs. CyberArk Conjur focuses on Privileged Access Management and secrets management for enterprise security. Learn more.

Implementation, Support & Training

How long does it take to implement Akeyless and how easy is it to start?

Akeyless can be deployed in just a few days due to its SaaS-native architecture, requiring no infrastructure management. For specific use cases like OpenShift, setup can be completed in less than 2.5 minutes. Self-guided product tours, platform demos, tutorials, and 24/7 support are available to help users get started quickly. Source

What training and technical support is available for Akeyless customers?

Akeyless provides self-guided product tours, platform demos, tutorials, comprehensive technical documentation, 24/7 support via ticket or email, and a Slack support channel. Proactive assistance is available for upgrades and troubleshooting. Product Tour | Support

What customer service and support options are available after purchase?

Akeyless offers 24/7 customer support, proactive assistance with upgrades, a Slack support channel, technical documentation, tutorials, and an escalation procedure for unresolved requests. Customers can submit tickets or email support for help. Contact Support

How does Akeyless handle maintenance, upgrades, and troubleshooting?

Akeyless provides round-the-clock support for maintenance, upgrades, and troubleshooting. The support team proactively assists with upgrades, ensures the platform remains up-to-date and secure, and provides technical documentation and tutorials for troubleshooting. Resources

Customer Feedback & Proof

What feedback have customers shared about the ease of use of Akeyless?

Customers consistently praise Akeyless for its ease of use and seamless integration. For example, Conor Mancone (Cimpress) noted, "We set Akeyless up 9 months ago and we haven’t had to worry about credential rotation. All of our software that’s running, it just works — we haven’t really had to think about it since then. It’s been a really smooth, really easy process." Shai Ganny (Wix) said, "The simplicity of Akeyless has enhanced our operations and given us the confidence to move forward securely." Adam Hanson (Constant Contact) highlighted its scalability and enterprise-class capabilities. Cimpress Case Study | Wix Testimonial | Constant Contact Case Study

Which industries are represented in Akeyless's case studies?

Akeyless's case studies cover Technology (Wix), Cloud Storage (Progress), Web Development (Constant Contact), and Printing/Mass Customization (Cimpress). Source

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When was this page last updated?

This page wast last updated on 12/12/2025 .

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A Practical and Scalable Path to Secretless

secretless

If you are reading this blog because “secretless” caught your attention—you’re likely aware that compromised secrets and identities are the leading cause of enterprise breaches today. This problem only continues to grow, as there are over 50 machine identities for every human identity today. Many of them use secrets for access and authorization. 

It’s nearly impossible to eliminate the use of API keys, passwords, and certificates for secure communication between machines (workloads, microservices, applications etc). However, managing these secrets presents inherent risks, such as exposure, theft, or misuse. This is where the concept of “secretless” comes into play, transforming how we approach security.

What is Secretless?

A secretless approach minimizes or eliminates the need for applications, systems, or humans to directly handle sensitive credentials or secrets. Instead of embedding secrets in code or configurations, systems leverage dynamic, ephemeral credentials and other mechanisms to authenticate and access resources. By adopting secretless architectures, organizations reduce their attack surface and enhance operational efficiency. 

Why is it Important to Minimize Secrets?

Secrets, while critical for authentication and communication, pose significant risks if not managed properly:

  1. Risk of Exposure: Static secrets stored in configuration files, repositories, or logs can be easily exposed if not carefully managed.
  2. Long Lifespans: Secrets that aren’t rotated regularly remain valid for extended periods, creating a larger window for attackers to exploit.
  3. Operational Overhead: Managing and securing large numbers of static secrets adds complexity and increases the likelihood of human error.

Reducing secrets minimizes these risks, improves compliance with security regulations, and streamlines system maintenance. Dynamic, ephemeral credentials and automated rotations are critical steps in this direction.

Why Can’t We Eliminate Secrets Altogether?

While secretless systems aim to remove the need for applications or users to handle secrets directly, secrets cannot be fully eliminated. Even in secretless environments, underlying systems rely on securely managed cryptographic keys, certificates, or tokens to function.

For example:

  • SPIFFE (Secure Production Identity Framework for Everyone) aims to provide secure workload identities without directly managing secrets such as static passwords or API keys. But it relies on a robust secrets management system to manage the lifecycle of certificates and encryption keys
  • OIDC (OpenID Connect) and Akeyless Universal Identity leverage underlying secrets for secure token generation and validation.

The goal, therefore, is not to eradicate secrets but to abstract their management away from end-users and systems. This results in the reduction of risk and complexity.

Path to Secretless: From Static Secrets to Universal Identity

Akeyless champions a progressive approach to achieving a secretless future. By transitioning from static to dynamic credentials and universal identity solutions, Akeyless provides a practical and scalable path toward minimizing secrets.

  1. Static Secrets: Static secrets, such as API keys and passwords, are often the first step in secrets management. While they serve their purpose, they are susceptible to exposure and misuse if not rotated frequently. Akeyless addresses these challenges with automated lifecycle management for static secrets.
  2. Rotating Secrets: Automated rotation ensures that secrets are regularly updated, reducing their lifespan and the associated risk window. Rotated secrets improve security and simplify compliance by enforcing frequent updates without manual intervention.
  3. Zero Standing Privileges (ZSP): This approach includes advanced capabilities like Dynamic/Just-in-Time (JIT) secrets and temporary identities, generated on-demand for specific tasks or sessions. It even goes a step further to ensure that no roles or accounts exist that an attacker could compromise. They are ephemeral, expiring after a predefined time, thereby eliminating the need for long-lived credentials.
  4. SPIFFE: Building on dynamic secrets and SPIFFE enable secure workload identities, removing the need for applications to handle traditional secrets. Akeyless integrates seamlessly with these frameworks, providing the robust backend required to manage encryption keys, certificates, and other sensitive data.
  1. Akeyless Universal Identity: Universal Identity takes secretless to the next level by authenticating workloads and users without direct handling of credentials. It leverages Akeyless’ Zero-Knowledge encryption, ensuring that sensitive data remains secure while simplifying access.

Why Enterprises Should Choose Akeyless

Akeyless offers unique advantages that make it the ideal partner for organizations aiming to achieve a secretless architecture:

  1. Pricing by Clients, Not Secrets: Akeyless breaks from traditional pricing models by charging based on the number of clients, not secrets. This approach encourages organizations to minimize secrets, aligning with the goal of a safer, more streamlined security posture.
  2. Support for SPIFFE: Akeyless seamlessly integrates with these frameworks, enabling secure workload identities and enhancing compatibility with modern architectures.
  3. Universal Identity: Akeyless uniquely provides Universal Identity, a groundbreaking feature that simplifies authentication across hybrid, multicloud environments by securely managing workloads and human identities without direct interaction with secrets.
  4. Unified Secrets and Machine Identity Management: Akeyless consolidates secrets management, dynamic credentials, and machine identity under one platform, reducing complexity and bolstering security across the enterprise.

While it’s impossible to completely eliminate secrets, striving for a secretless architecture minimizes the risks associated with traditional secrets management. Akeyless provides the tools and technologies needed to transition from static secrets to a fully secretless, secure environment.

By embracing a secretless approach, enterprises can enhance their security posture, reduce operational overhead, and position themselves to scale securely and efficiently in today’s hybrid, multicloud world. With Akeyless, the path to secretless is clear, practical, and achievable.

Get a custom demo of Akeyless today.

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