Frequently Asked Questions

Features & Capabilities

What problems does Akeyless solve for organizations managing secrets across multiple platforms?

Akeyless addresses the challenges of secret silos and vault sprawl by centralizing secrets management, automating credential rotation, and providing visibility and governance across distributed environments. It eliminates the complexity and risk of managing multiple secret vaults, reduces operational costs, and enhances compliance with security standards. Source: Akeyless Blog, Case Studies

What are the key features of Akeyless that help streamline secrets management?

Akeyless offers Vaultless Architecture, Universal Identity (solving the Secret Zero Problem), Zero Trust Access, automated credential rotation, centralized secrets management, and out-of-the-box integrations with platforms like AWS, Azure, Jenkins, Kubernetes, and Terraform. These features enable secure, scalable, and efficient secrets management across hybrid and multi-cloud environments. Source: Product Overview, Universal Secrets Connector

Does Akeyless provide an API for integration and automation?

Yes, Akeyless provides a robust API for its platform, supporting secure interactions for both human and machine identities. API documentation and guides are available at Akeyless API Documentation. API Keys are supported for authentication. Source: API Docs

What technical documentation is available for Akeyless?

Akeyless offers comprehensive technical documentation, including platform overviews, password management, Kubernetes secrets management, AWS integration, PKI-as-a-Service, and more. These resources provide step-by-step instructions for implementation and troubleshooting. Access documentation at Akeyless Docs and Tutorials. Source: Technical Docs

Use Cases & Benefits

Who can benefit from using Akeyless?

Akeyless is designed for IT security professionals, DevOps engineers, compliance officers, and platform engineers across industries such as technology, finance, retail, manufacturing, and cloud infrastructure. Organizations seeking secure, scalable, and compliant secrets management in hybrid and multi-cloud environments will benefit most. Source: About Us

What business impact can customers expect from using Akeyless?

Customers can expect enhanced security, operational efficiency, cost savings (up to 70% reduction in maintenance and provisioning time), scalability, regulatory compliance, and improved employee productivity. These benefits are supported by case studies from companies like Progress, Constant Contact, Cimpress, and Wix. Source: Progress Case Study, Constant Contact Case Study, Cimpress Case Study, Wix Video

Can you share specific case studies or customer success stories?

Yes. Constant Contact scaled in a multi-cloud, multi-team environment using Akeyless (Case Study). Cimpress transitioned from Hashi Vault to Akeyless for enhanced security and seamless integration (Case Study). Progress saved 70% of maintenance and provisioning time (Case Study). Wix adopted Akeyless for centralized secrets management and Zero Trust Access (Video).

Competition & Comparison

How does Akeyless compare to HashiCorp Vault?

Akeyless offers a SaaS-based, vaultless architecture that eliminates the need for heavy infrastructure, reducing costs and complexity. It provides advanced security features like Universal Identity and Zero Trust Access, and enables faster deployment and easier scalability compared to HashiCorp Vault's self-hosted model. Source: Akeyless vs HashiCorp Vault

How does Akeyless compare to AWS Secrets Manager?

Akeyless supports hybrid and multi-cloud environments, offers out-of-the-box integrations with diverse platforms, and provides advanced features like Universal Identity and Zero Trust Access. It also offers significant cost savings and better integration across environments compared to AWS Secrets Manager, which is limited to AWS. Source: Akeyless vs AWS Secrets Manager

How does Akeyless compare to CyberArk Conjur?

Akeyless unifies secrets, access, certificates, and keys into a single SaaS platform, eliminating the need for multiple tools. It provides advanced security measures like Zero Trust Access and automated credential rotation, reducing operational complexity and costs compared to traditional PAM solutions. Source: Akeyless vs CyberArk

Security & Compliance

What security and compliance certifications does Akeyless have?

Akeyless holds certifications including ISO 27001, SOC 2 Type II, FIPS 140-2, PCI DSS, and CSA STAR. These demonstrate adherence to international standards for IT security, data protection, and cloud security. For details, visit the Akeyless Trust Center. Source: Trust Center

How does Akeyless ensure data security and compliance?

Akeyless uses patented encryption technologies to secure data in transit and at rest, enforces Zero Trust Access with granular permissions and Just-in-Time access, and provides audit and reporting tools for regulatory compliance. The Trust Center offers detailed insights into security practices and certifications. Source: Trust Center

Implementation & Support

How long does it take to implement Akeyless, and how easy is it to get started?

Akeyless can be deployed in just a few days due to its SaaS-native architecture. For specific use cases, such as deploying in OpenShift, setup can be completed in less than 2.5 minutes. The platform offers self-guided tours, demos, tutorials, and 24/7 support to ensure a smooth onboarding experience. Source: Modern PAM, Product Tour, Platform Demo, Tutorials

What customer service and support options are available after purchasing Akeyless?

Akeyless provides 24/7 customer support via ticket submission, email, and Slack channel. Proactive assistance is available for upgrades and troubleshooting. Extensive technical documentation and tutorials are provided, and escalation procedures are in place for urgent issues. Source: Contact Support, SLA

What training and technical support is available to help customers get started?

Akeyless offers self-guided product tours, platform demos, tutorials, technical documentation, and 24/7 support. Customers can access direct support via Slack and receive proactive assistance for upgrades and troubleshooting. Source: Product Tour, Platform Demo, Tutorials, Support

Customer Proof & Testimonials

What feedback have customers shared about the ease of use of Akeyless?

Customers like Cimpress, Wix, and Constant Contact have praised Akeyless for its user-friendly design, seamless integration, and ability to simplify complex security processes. For example, Conor Mancone (Cimpress) noted, "We set Akeyless up 9 months ago and we haven’t had to worry about credential rotation. It’s been a really smooth, really easy process." Source: Cimpress Case Study, Wix Testimonial, Constant Contact Case Study

Who are some of Akeyless's customers?

Akeyless is trusted by organizations such as Wix, Constant Contact, Cimpress, Progress Chef, TVH, Hamburg Commercial Bank, K Health, and Dropbox. These customers represent industries including technology, finance, cloud storage, and healthcare. Source: Customer List

What industries are represented in Akeyless's case studies?

Industries represented include technology (Wix), cloud storage (Progress), web development (Constant Contact), and printing/mass customization (Cimpress). Source: Case Studies

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When was this page last updated?

This page wast last updated on 12/12/2025 .

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Beyond Silos: How to Streamline Secrets Management Across Platforms

secret silos

Modern enterprise projects usually contain many environments—on-premises or cloud platforms—developed by multiple collaborating teams throughout their lifecycle. And each team may keep the secrets—credentials, certificates, and keys—in a different environment, creating secret silos.

Despite their immensely negative impact on the security and efficiency of a business, distributed secret silos have become common. Neglected or overlooked, sprawling vaults can turn into costly, cumbersome pockets of risk. 

This post will explore why companies find managing multiple secret vaults so challenging. We will also discuss what you can do to address secret silos and how to transition to a fully vaultless approach.

What Are Secret Silos?

Advances in the digital age have significantly changed many aspects of software and infrastructure engineering. Development has become increasingly distributed, with the trend of remote work and offshore teams quickly gaining popularity. With widespread cloud adoption, secluded machines gave way to cluster computing, and the typical setups turned into microservice-based, remotely hosted architectures.

Those changes greatly amplified the need for convenient secret storage methods, leading many teams to use CSP-native dedicated cloud vault services. After all, if a company already has an entire project on Azure or AWS, using Azure Key Vault or AWS Secrets Manager seems like a natural choice. This may also be a necessity, as sometimes you have to keep the secrets where the development cycle happens. This might be due to various factors like technical or regulatory constraints.

Others opted for local, self-managed solutions such as HashiCorp Vault, treating the required infrastructure as just another dependency of the already planned project. 

In terms of multi-container workloads based on Kubernetes clusters, the choice was often Kubernetes Secrets as a default. Kubernetes already has a native secret storage method, so many teams simply kept their secrets this way. Since the cluster is already present, with its own access management features, an external solution didn’t seem necessary.

Regardless of the infrastructure provider, all these different approaches led to the same consequence: provisioning vaults or otherwise keeping secrets in isolation for each project or even environment, which resulted in the formation of secret silos.

Why Is Managing Multiple Secret Vaults So Difficult?

At some point, the combination of multiple cloud-based vaults and external platforms carrying secrets on their own terms becomes ungovernable. When companies keep critical secrets in so many separate locations, the task of making sure they’re secure, rotating them regularly, and even policing their usage when needed can seem impossible to keep up with. 

As more and more vaults join the ever-growing list of resources to oversee, the attack surface quickly expands. Today’s cybersecurity is all about properly managing and mitigating risks. But how can you neutralize an unknown threat coming from so many directions at once? The true answer is you cannot, and the malicious actors know this. 

Machine identities have become rewarding targets for hackers due to their value as a stepping stone for further attack. Impersonating one host might allow a malicious actor to infiltrate another one. It could also provide access to further services—turning a single breach into a chain reaction of multiple compromises. 

Access to machine identities is controlled through secrets—credentials, certificates, and keys—and so the existence of secret silos has become a real security risk. The complexity of management and lack of visibility across multiple vaults severely limit an organization’s defensive capabilities, making preemptive mitigation impossible and decreasing the chance of detecting intrusions both before and after sensitive data is leaked. Furthermore, multi-vault attacks often result in hard-to-mitigate incidents, significant costs, and loss of customer trust.

Why Connecting Secret Silos Is Important

Connecting or unifying secret silos is the only way to manage multiple vaults safely. The reasoning behind this crucial process can be broken down into three main categories.

Visibility & Governance

Secret silos create a distinct lack of visibility—gray areas, in which secrets cannot be properly tracked and monitored. This obscurity makes it difficult to maintain a good security posture and cripples the effectiveness of mitigation efforts. 

Secrets need to be secure, not hidden. Without proper observability, there can be no governance, and without proper governance, there is no security.

Ease of Management & Costs

It is hard to oversee a large amount of sensitive information, especially when it’s kept in multiple different places. As the number of cloud vaults, Kubernetes clusters, and other secret silos grows over time, management quickly turns into a cumbersome chore. 

Maintaining numerous secret silos also proves quite expensive, as the cost of keeping multiple solutions for this purpose quickly add up. Moreover, scaling a set of separate tools in line with the needs of your project adds even more complexity; it also takes more time away from solving the issues of scale for the main product they were supposed to assist. 

This is especially true for dedicated, self-hosted solutions like HashiCorp Vault. When you factor in the infrastructure, maintenance, and license fees, plus the effort required to scale them on your own, the final bill might end up just as hefty. 

Compliance

Achieving and maintaining compliance with modern security standards can prove very difficult. Even a single mistake can result in trouble—hefty fines from regulatory organs, expensive forensic audits, a loss of reputation, or even all those at once due to a breach. 

Lack of appropriate secret management poses a significant, hard-to-mitigate risk of a critical security incident. Compliance frameworks such as SOC2, PCI DSS, and NIST emphasize observability, strong access control, and proper risk management for both customer data and internal systems—none of which can be properly enforced for uncontrolled vaults and other secret silos. 

It’s safe to say that there is no place for vault sprawl and secret silos in a secure business. Without centralized access control, logging, tracking, and proper incident response capabilities, there is no merit behind any claim of compliance. It simply cannot be accomplished.

How to Tackle Secret Silos & Solve Vault Sprawl?

You can provision a single cloud vault as the source of truth. This might help tackle sprawling vaults to some degree, but it’s not enough to address the entire problem. Your secrets have to be:

  • First and foremost, kept as securely as possible
  • Easily manageable, both during day-to-day operations and especially in case of an emergency
  • Easily accessible to humans, automation tools, and the systems that need them

A single vault won’t always be able to tick all those checkboxes. Whether it is based on a cloud service, or self-hosted, it’s hard to scale, inconvenient to maintain, and difficult to connect to all the different tools and systems that require secrets to operate.

You need a different approach. A system that is:

  • Quick and easy to adopt
  • Easily and efficiently scalable, as the need for secrets constantly grows with a business 
  • Capable of supporting a wide range of external and internal platforms, tools, and technologies. This ensures it can cover an organization’s technology stack as thoroughly as possible.

There is no other way around vault sprawl and secret silos. To solve both, you have to dismantle the vaults, moving to a dedicated secrets management system. If you want to keep existing vaults, however, you can choose to connect them under one centralized management platform. 

Option #1: Migrate All Secrets to a Centralized Management System

Companies can implement a dedicated, centralized secrets manager to safely store and manage secrets in one location. In addition, the system can provide access to a wide range of tools and platforms when necessary. Such a platform will ensure you tightly regulate secret access and properly track secret usage. That’s exactly what Akeyless can help you with.

In this scenario, such a system becomes the only source of truth, and the benefits are tremendous. No more vaults to maintain or secluded islands of secrets to worry about. This results in far more visibility and control—and far less complexity.

Akeyless can handle all your secrets, whether in hybrid or multi-cloud environments, with a unique architecture that keeps your secrets secure in the cloud.

Of course, your secrets will have to be migrated, which can be a cumbersome, time-consuming process. Akeyless’ automated migration makes this simple and quick for all popular clouds and external platforms. Using Akeyless, this transfer turns from weeks of chores into a few hours or days, regardless of the service provider you’re using. 

Option #2: Use a Universal Secrets Connector to manage vaults together

Although a fully vaultless approach provides great results, it’s not always easy to make this switch. Aside from the organizational changes required, sometimes it’s not technically viable or achievable from a business standpoint to shift from multiple vaults to a single, centralized platform. 

Luckily, there is a way to bridge the gap between vaults offered by cloud service providers or other platforms and a unified management approach.

The Akeyless Universal Secrets Connector allows you to seamlessly view and manage secrets contained in your external vaults. With improved visibility and centralized control over their contents, distributed vaults become a reliable secret storage solution once again.

In this scenario, secrets stored in vaults on AWS, Azure, Google Cloud, or Kubernetes stay where they are—but after connecting, they can be viewed, added, updated, or deleted from a single platform. In addition, you gain the ability to precisely manage who can obtain and use your certificates, tokens, authorization keys, or other privileged information, thanks to Akeyless’ robust role-based access control system.

The Universal Secrets Connector is a perfect solution when a company is seeking greater observability and compliance, but has specific needs that make addressing vault sprawl via migration (Option #1) difficult. 

To learn more about how the Akeyless Universal Secrets Connector can help your company close the chapter on sprawling, unsafe secret silos, schedule a personalized demo, or take the self-guided tour today.

Conclusion

In today’s digital world, both threats and defensive measures are constantly evolving, with one clear conclusion: The future is vaultless. For those who still find vaults absolutely necessary, connecting them together under a centralized platform is essential for keeping secrets safe, achieving compliance, and operating a secure business. 

However, it’s critical for companies to be aware that with every sprawling silo, the danger grows, meaning secrets management must be a top priority. Following the golden DevSecOps principle of “shift left,” the best time to address the issues of a multi-vault approach was before they began to sprawl, and the second best is right now.

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