Frequently Asked Questions

Features & Capabilities

What is Akeyless and what does it offer?

Akeyless is a cloud-native SaaS platform for secrets management, identity security, and encryption. It centralizes the management of secrets (API keys, passwords, certificates), secures human and machine identities, and provides zero-knowledge encryption using patented Distributed Fragments Cryptography™ (DFC). It also automates credential rotation, certificate lifecycle management, and integrates with popular DevOps tools. Learn more.

How does Akeyless's Zero-Knowledge Encryption work?

Akeyless uses Distributed Fragments Cryptography™ (DFC), which splits encryption keys into fragments distributed across multiple locations, including one under the customer’s control. This ensures no single point of compromise and that even Akeyless cannot access your secrets. Learn more about DFC.

What are the main features of Akeyless?

Main features include secrets management, certificate lifecycle management, encryption key management, modern PAM (Privileged Access Management), multi-vault governance, integrations, and a unified API/UI. Automated credential rotation, zero-knowledge encryption, and out-of-the-box integrations are also core capabilities. See all features.

Does Akeyless support automated secret rotation?

Yes, Akeyless automates secret rotation across databases, clouds, and SaaS platforms, reducing manual effort and improving security. Learn more.

What integrations does Akeyless offer?

Akeyless supports integrations with AWS IAM, Azure AD, Jenkins, Kubernetes, Terraform, TeamCity, Splunk, Sumo Logic, Syslog, Venafi, Sectigo, ZeroSSL, ServiceNow, Slack, Ruby, Python, Node.js SDKs, OpenShift, Rancher, and more. For a full list, visit Akeyless Integrations.

Does Akeyless provide an API?

Yes, Akeyless provides a comprehensive API for its platform, including API Keys for authentication. Documentation is available at Akeyless API Docs.

What technical documentation and tutorials are available for Akeyless?

Akeyless offers detailed technical documentation and step-by-step tutorials to assist with implementation and usage. Access them at Technical Docs and Tutorials.

How does Akeyless unify secrets, certificates, keys, and access?

Akeyless provides a unified SaaS platform that manages secrets, certificate lifecycle, encryption keys, and privileged access through a single API, UI, and control plane, reducing tool sprawl and operational risk.

What is the vaultless architecture of Akeyless?

Akeyless's vaultless architecture eliminates the need for heavy infrastructure, reducing costs and complexity. It is fully SaaS-native, enabling instant onboarding and scalability without managing servers or clusters.

How does Akeyless support hybrid and multi-cloud environments?

Akeyless offers a globally available SaaS control plane and lightweight on-premise gateways for hybrid deployments, supporting AWS, Azure, GCP, and on-premises environments. This ensures flexibility and compliance with data residency regulations.

Security & Compliance

What security certifications does Akeyless hold?

Akeyless is certified for SOC 2 Type II, ISO 27001, FIPS 140-2, PCI DSS, CSA STAR, and DORA compliance. These certifications demonstrate robust security, privacy, and regulatory adherence. See Trust Center.

How does Akeyless help with compliance requirements?

Akeyless ensures adherence to regulatory requirements like GDPR, ISO 27001, SOC 2, PCI DSS, HIPAA, and DORA by securely managing sensitive data, providing audit trails, and supporting data residency. Learn more.

What is Zero Trust Access in Akeyless?

Zero Trust Access in Akeyless enforces granular permissions and Just-in-Time access, minimizing standing privileges and unauthorized access risks. This advanced model is a key differentiator for security-conscious organizations.

How does Akeyless protect data privacy?

Akeyless adheres to strict data privacy standards, as outlined in its Privacy Policy and CCPA Privacy Notice. It uses zero-knowledge encryption and supports data residency controls. Privacy Policy

What is the Trust Center and what information does it provide?

The Akeyless Trust Center provides detailed information about security practices, compliance certifications, and privacy measures. Visit Trust Center for more details.

How does Akeyless address insider risks?

Akeyless's zero-knowledge encryption ensures that even administrators and operators cannot access the underlying storage or encryption keys, mitigating insider risks and compliance gaps.

Competition & Comparison

How does Akeyless compare to open source secrets management tools?

Akeyless offers a SaaS-native platform with zero-knowledge encryption, automated rotation, compliance certifications, and no maintenance requirements. Open source tools require manual setup, lack enterprise-grade security, and have higher operational overhead. See comparison.

What are the limitations of open source secrets management tools?

Open source tools often lack zero-knowledge encryption, enterprise compliance, scalability, and centralized management. They require deep expertise, manual maintenance, and can have hidden operational costs. Learn more.

How does Akeyless compare to HashiCorp Vault?

Akeyless uses a vaultless architecture, SaaS-native deployment, and zero-knowledge encryption, reducing infrastructure complexity and costs. HashiCorp Vault (open source) requires manual configuration for high availability and scaling, with advanced features only in the enterprise edition. See detailed comparison.

How does Akeyless compare to CyberArk Conjur?

Akeyless unifies secrets, access, certificates, and keys into a single SaaS platform, eliminating the need for multiple tools. Conjur requires complex setups and limited target support, with enterprise features only in CyberArk Conjur Enterprise. See comparison.

How does Akeyless compare to AWS Secrets Manager?

Akeyless supports hybrid and multi-cloud environments, advanced features like automated secrets rotation, and better integration across diverse environments. AWS Secrets Manager is limited to AWS and lacks some advanced security features. See comparison.

Why should enterprises choose Akeyless over open source solutions?

Enterprises choose Akeyless for its zero-knowledge encryption, compliance certifications, automated operations, scalability, and unified platform. It eliminates operational overhead and hidden costs associated with open source tools.

Use Cases & Benefits

Who can benefit from using Akeyless?

Akeyless is ideal for IT security professionals, DevOps engineers, compliance officers, and platform engineers in industries such as technology, finance, healthcare, manufacturing, retail, and software development. See case studies.

What business impact can customers expect from Akeyless?

Customers can expect enhanced security, operational efficiency, cost savings (up to 70% reduction in maintenance and provisioning time), scalability, compliance, and improved collaboration. See Progress case study.

What pain points does Akeyless address?

Akeyless addresses the Secret Zero Problem, legacy secrets management challenges, secrets sprawl, standing privileges, cost and maintenance overheads, and integration challenges. It centralizes secrets, automates rotation, and simplifies compliance.

What customer success stories are available for Akeyless?

Success stories include Wix (centralized secrets management), Constant Contact (Universal Identity), Cimpress (migration from Hashi Vault), and Progress (70% reduction in maintenance time). See all case studies.

What industries are represented in Akeyless case studies?

Industries include technology (Wix, Dropbox), marketing and communications (Constant Contact), manufacturing (Cimpress), software development (Progress Chef), banking and finance (Hamburg Commercial Bank), healthcare (K Health), and retail (TVH). See case studies.

How does Akeyless improve operational efficiency?

Akeyless streamlines workflows through centralized secrets management, automation, and Just-in-Time access, saving time and resources. Progress reported a 70% reduction in maintenance and provisioning time. Read Progress case study.

How does Akeyless help reduce costs?

Akeyless's SaaS platform eliminates infrastructure costs and reduces operational expenses by up to 70%, as demonstrated in case studies. Its pay-as-you-go pricing ensures cost-effectiveness.

Implementation & Support

How long does it take to implement Akeyless?

Akeyless can be deployed in just a few days due to its cloud-native SaaS architecture, eliminating the need for heavy infrastructure. Proactive support ensures a smooth onboarding experience.

How easy is it to get started with Akeyless?

Getting started is simple with platform demos, self-guided product tours, tutorials, and a free trial. Minimal technical expertise is required, and onboarding resources are comprehensive. Request a demo | Start Free

What support options are available for Akeyless customers?

Support options include 24/7 assistance, Slack support channel, technical documentation, tutorials, and customer success resources. Submit a ticket | Join Slack Support

What feedback have customers given about Akeyless's ease of use?

Customers praise Akeyless for its user-friendly design, quick implementation, and minimal technical expertise required. Cimpress reported a 270% increase in user adoption, and Constant Contact highlighted secure management and time savings. Cimpress case study | Constant Contact case study

What onboarding resources does Akeyless provide?

Akeyless provides platform demos, self-guided product tours, tutorials, technical documentation, and customer success support to ensure a smooth onboarding process. Product Tour | Tutorials

How does Akeyless handle updates and maintenance?

Akeyless is fully managed and maintenance-free for customers. Updates, scaling, and security patches are handled by Akeyless, eliminating operational overhead.

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Akeyless vs. Open Source Secrets Management Tools

As digital infrastructures evolve, security leaders face a growing challenge: managing secrets, API keys, database passwords, encryption keys, across hybrid and multi-cloud environments. Many teams start with open source secrets management tools like HashiCorp Vault, Conjur, or Infisical to minimize costs and maintain flexibility. But as environments scale and compliance needs intensify, the limitations of open source become evident.

That’s where Akeyless, a Zero-Knowledge SaaS platform, steps in. Unlike open source tools that require ongoing maintenance, complex deployments, and in-house expertise, Akeyless offers enterprise-grade security, automation, and compliance, without the overhead.

In this blog, we’ll explore why enterprises are moving beyond open source and choosing Akeyless as their unified secrets management solution.

Understanding Open Source Secrets Management Tools

Open source secrets management refers to software that helps organizations securely store, distribute, and rotate sensitive credentials, typically available under an open license and customizable by the user. These tools empower DevOps teams to control their own deployments and integrate security into CI/CD pipelines.

Common examples include HashiCorp Vault (Open Source edition), Infisical, Conjur, and OpenBao.

While open source solutions are attractive for startups and smaller teams, offering flexibility and zero licensing costs, they come with significant trade-offs as organizations grow.

Common Open Source Secrets Managers

HashiCorp Vault (Open Source Edition)

HashiCorp Vault is the most recognized open source secrets manager. It supports static and dynamic secrets, PKI, and encryption-as-a-service capabilities.
However, the community edition requires manual configuration for high availability, scaling, and auditing, features only available in Vault Enterprise. Managing tokens, replication, and rotation at scale becomes complex and costly, especially for hybrid environments.

Infisical

Infisical offers a developer-friendly, open source secrets manager for environment variables and CI/CD pipelines. It’s easy to set up and integrates with GitHub, AWS, and Docker.
Yet, its open source edition lacks enterprise-grade capabilities like zero-knowledge encryption, FIPS 140-2 certification, or multi-region high availability, features critical for regulated industries and large-scale deployments.

Conjur

Originally developed by CyberArk, Conjur is an open source secrets management system built for DevOps environments. While powerful for automation and integration with Kubernetes or Jenkins, it relies on complex setups and limited target support. Scaling Conjur typically requires shifting to CyberArk Conjur Enterprise, introducing licensing costs and infrastructure overhead.

OpenBao

OpenBao is a newer open source secrets manager forked from HashiCorp Vault after licensing changes. It aims to preserve Vault’s original open source vision. While promising, the project is in early development stages and lacks enterprise support, compliance certifications, and a proven roadmap.

Key Limitations of Open Source Secret Management

While open source tools empower flexibility and transparency, enterprises quickly encounter several challenges:

  1. Operational Complexity
    Deploying, scaling, and maintaining open source tools require deep infrastructure and DevSecOps expertise. Setting up clusters, HA configurations, and backups consumes significant time and resources.
  2. Security Gaps & Shared Responsibility
    Most open source secrets managers lack zero-knowledge encryption. Admins and operators often have access to the underlying storage or encryption keys, introducing insider risks and potential compliance gaps.
  3. Limited Compliance & Certification
    Open source tools are rarely FIPS, SOC 2, or ISO 27001 certified out of the box. This makes them unsuitable for industries such as finance, healthcare, and government.
  4. Scalability Bottlenecks
    Scaling open source deployments across hybrid or multi-cloud environments introduces complexity in replication, performance, and synchronization.
  5. Hidden Costs
    “Free” open source tools often come with high operational costs: servers, storage, monitoring, support, and engineering time. When organizations calculate the total cost of ownership (TCO), open source can be more expensive than a managed SaaS.
  6. Lack of Centralized Management
    Many open source tools specialize only in secrets management, missing integrated certificate lifecycle management (CLM), encryption key management (KMS), or secure remote access (PAM). This fragmentation leads to tool sprawl and increased risk.

How Akeyless Enhances Security and Compliance

Akeyless was designed to overcome these limitations from the ground up. Its Zero-Knowledge SaaS architecture and patented Distributed Fragments Cryptography™ (DFC) ensure that even Akeyless cannot access your secrets.

1. Zero-Knowledge Encryption

With Akeyless DFC™, every encryption key is split into fragments distributed across multiple locations, including one that remains under the customer’s control.
This architecture ensures no single point of compromise, providing stronger isolation than any open source solution.

2. Enterprise Compliance

Akeyless meets SOC 2 Type II, ISO 27001, PCI-DSS, HIPAA, and DORA requirements. It also operates with FIPS 140-2 Level 3 HSM-backed cryptography, ensuring end-to-end trust and auditability.

3. Global SaaS with Hybrid Flexibility

Akeyless provides a globally available SaaS control plane and lightweight on-premise gateways for hybrid deployments. This design eliminates infrastructure burden while maintaining local control and compliance with data residency regulations.

4. Unified Identity Security Platform

Unlike standalone open source tools, Akeyless unifies:

  • Secrets Management
  • Certificate Lifecycle Management (CLM)
  • Encryption Key Management (KMS)
  • Modern PAM (Secure Remote Access)

All through a single API, UI, and SaaS platform.

Benefits of Using Akeyless Over Open Source Solutions

FeatureOpen Source ToolsAkeyless
DeploymentSelf-hosted, complex setupSaaS-native, instant onboarding
Security ModelAdmin access to vault keysZero-Knowledge DFC™ encryption
ComplianceLimited or manualSOC 2, ISO 27001, FIPS 140-2, HIPAA
ScalabilityManual clustering and replicationAuto-scaling SaaS with 99.99% uptime
MaintenanceHigh operational overheadFully managed, maintenance-free
Secret RotationManual or scriptedAutomated across databases, clouds, and SaaS
IntegrationsBasic CI/CD and APIsNative SSO, IAM, DevOps, SIEM, and Kubernetes
Total Cost of Ownership (TCO)“Free” but high infra costPredictable subscription, no infra to manage

In short: Akeyless delivers the simplicity and automation open source lacks, while enhancing compliance, scalability, and security.

Choosing the Right Secrets Management Approach

If you’re starting small, open source tools can be a great way to learn and prototype. But as your organization scales, the operational overhead, compliance requirements, and growing risk profile make a managed, Zero-Knowledge solution like Akeyless the smarter choice.

Akeyless combines the transparency and flexibility of open source with the security, automation, and global availability of SaaS, offering the best of both worlds.

FAQs

What are open source secrets management tools?

Open source secrets management tools are free, community-driven solutions that store and secure credentials such as API keys, passwords, and encryption keys. Examples include HashiCorp Vault (open source), Infisical, Conjur, and OpenBao.

Are open source secret management tools reliable?

They can be, but reliability depends on your team’s ability to manage and secure the infrastructure. Open source tools lack enterprise-grade SLAs, global redundancy, and compliance certifications. For regulated or large-scale environments, a SaaS solution like Akeyless offers stronger reliability and uptime guarantees.

How does Akeyless compare to open source secrets managers?

Akeyless provides a unified SaaS platform with Zero-Knowledge encryption, automated rotation, compliance certifications, and no maintenance requirements, capabilities that open source solutions typically lack. It’s also cloud-agnostic, scaling globally across AWS, Azure, GCP, and on-prem.

Why should I choose Akeyless over other Akeyless competitors?

Unlike point solutions that focus on a single function (like secrets management or PAM), Akeyless unifies secrets, keys, certificates, and access into one control plane. Its patented DFC™ technology ensures true Zero-Knowledge encryption, while its SaaS delivery model minimizes cost and complexity.

Conclusion: Akeyless – The Enterprise Alternative to Open Source Secrets Management

Open source secrets managers are powerful, but they demand trade-offs in security, scalability, and compliance. Akeyless eliminates those compromises with a unified SaaS platform that’s secure by design, Zero-Knowledge, and built for the hybrid cloud era.

If your organization is ready to simplify secrets management without sacrificing control or compliance, it’s time to choose Akeyless.

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