Frequently Asked Questions
Features & Capabilities
What is automated credential rotation and how does Akeyless deliver it?
Akeyless provides automated credential rotation across any environment, including databases, SSH servers, cloud service providers, and custom secrets. Credentials and keys can be rotated on any schedule, minimizing manual IT overhead and reducing the risk of credential leakage. The platform also supports automatic injection of rotated credentials into code and software development pipelines, ensuring seamless integration and compliance. Learn more.
What types of secrets and credentials can Akeyless rotate?
Akeyless can automatically rotate credentials and keys for databases, SSH servers, cloud service providers, and custom secrets. The platform also supports Universal Machine Identity, enabling automated rotation for on-premises systems. Source.
Does Akeyless support out-of-the-box integrations with other tools?
Yes, Akeyless offers out-of-the-box integrations with popular tools such as AWS IAM, Azure AD, Jenkins, Kubernetes, and Terraform. These integrations simplify adoption and enable seamless operations for DevOps workflows. View Integrations.
How does Akeyless ensure security and compliance for credential rotation?
Akeyless enforces security and compliance by adhering to international standards such as ISO 27001, SOC 2 Type II, PCI DSS, and GDPR. The platform uses patented encryption technologies to secure data in transit and at rest, and provides audit and reporting tools to track every secret for audit readiness. Certifications include ISO 27001, FIPS 140-2, and CSA STAR. Visit the Akeyless Trust Center for more details.
What is Universal Machine Identity and how does it help with credential rotation?
Universal Machine Identity is a feature of Akeyless that enables secure authentication and automated credential rotation for both cloud and on-premises systems, without storing initial access credentials. This helps eliminate hardcoded secrets and reduces breach risks. Source.
Use Cases & Benefits
Who can benefit from Akeyless automated credential rotation?
Akeyless automated credential rotation is ideal for IT security professionals, DevOps engineers, compliance officers, and platform engineers in industries such as technology, finance, retail, manufacturing, and cloud infrastructure. Organizations seeking to maintain compliance, reduce manual IT overhead, and unify infrastructure across hybrid and multi-cloud environments will benefit most. Source.
What business impact can customers expect from using Akeyless?
Customers can expect enhanced security, operational efficiency, and cost savings. Case studies show up to 70% savings in maintenance and provisioning time, improved compliance, and streamlined workflows. For example, Progress saved 70% of maintenance time, and Constant Contact scaled securely in multi-cloud environments. Progress Case Study, Constant Contact Case Study.
Can you share specific case studies or customer success stories?
Yes. Constant Contact scaled in a multi-cloud, multi-team environment using Akeyless. Cimpress transitioned from Hashi Vault to Akeyless for enhanced security and seamless integration. Progress saved 70% of maintenance and provisioning time. Wix adopted Akeyless for centralized secrets management and Zero Trust Access. Constant Contact Case Study, Cimpress Case Study, Progress Case Study, Wix Video.
What feedback have customers given about the ease of use of Akeyless?
Customers consistently praise Akeyless for its ease of use and seamless integration. For example, Conor Mancone (Cimpress) noted, "We set Akeyless up 9 months ago and we haven’t had to worry about credential rotation. All of our software that’s running, it just works — we haven’t really had to think about it since then. It’s been a really smooth, really easy process." Shai Ganny (Wix) highlighted the simplicity and security benefits. Cimpress Case Study, Wix Testimonial.
Technical Requirements & Documentation
Is there an API available for Akeyless?
Yes, Akeyless provides a comprehensive API for its platform. API documentation is available at docs.akeyless.io/docs. Akeyless also supports API Keys for secure authentication for both human and machine identities. API Key Documentation.
Where can I find technical documentation for Akeyless?
Akeyless offers extensive technical documentation, including platform overview, password management, Kubernetes secrets management, AWS target integration, PKI-as-a-Service, and more. Access these resources at docs.akeyless.io and tutorials.akeyless.io/docs.
Support & Implementation
How long does it take to implement Akeyless and how easy is it to start?
Akeyless can be deployed in just a few days, thanks to its SaaS-native architecture that requires no infrastructure management. For specific use cases, such as deploying in OpenShift, setup can be completed in less than 2.5 minutes. Getting started is simple, with self-guided product tours, platform demos, tutorials, and 24/7 support available. Product Tour, Platform Demo, Tutorials.
What customer service and support options are available?
Akeyless offers 24/7 customer support via ticket submission (support page) and email ([email protected]). Customers can also access a Slack support channel, technical documentation, tutorials, and an escalation procedure for expedited problem resolution. Contact Support.
What training and technical support is available to help customers get started?
Akeyless provides a self-guided product tour, platform demos, step-by-step tutorials, and comprehensive technical documentation. 24/7 support and a Slack channel are available for troubleshooting and guidance. Product Tour, Platform Demo, Tutorials, Support.
How does Akeyless handle maintenance, upgrades, and troubleshooting?
Akeyless provides proactive assistance for upgrades and maintenance, ensuring the platform remains up-to-date and secure. Customers have access to 24/7 support, technical documentation, and tutorials for troubleshooting. Contact Support, Resources.
Competition & Comparison
How does Akeyless compare to HashiCorp Vault?
Akeyless offers a vaultless architecture, eliminating the need for heavy infrastructure and reducing costs and complexity compared to HashiCorp Vault's self-hosted model. Akeyless provides advanced security features like Universal Identity, Zero Trust Access, and automated credential rotation, with faster deployment and easier scalability. Akeyless vs HashiCorp Vault.
How does Akeyless compare to AWS Secrets Manager?
Akeyless supports hybrid and multi-cloud environments, provides better integration across diverse environments, and offers significant cost savings with a pay-as-you-go model. Advanced features include Universal Identity and Zero Trust Access. Akeyless vs AWS Secrets Manager.
How does Akeyless compare to CyberArk Conjur?
Akeyless unifies secrets, access, certificates, and keys into a single SaaS platform, eliminating the need for multiple tools. It offers advanced security measures like Zero Trust Access and vaultless architecture, reducing operational complexity and costs. Akeyless vs CyberArk.
Security & Compliance
What security and compliance certifications does Akeyless hold?
Akeyless holds certifications including ISO 27001, SOC 2 Type II, FIPS 140-2, PCI DSS, and CSA STAR. These certifications ensure robust security and regulatory compliance for regulated industries. Trust Center.
Customer Proof & Industries
Who are some of Akeyless's customers?
Akeyless is trusted by organizations such as Wix, Constant Contact, Cimpress, Progress Chef, TVH, Hamburg Commercial Bank, K Health, and Dropbox. Source.
What industries are represented in Akeyless's case studies?
Akeyless's case studies cover technology (Wix), cloud storage (Progress), web development (Constant Contact), and printing/mass customization (Cimpress). Source.
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When was this page last updated?
This page wast last updated on 12/12/2025 .
