Frequently Asked Questions

Dynamic Secrets & Secrets Management

What are dynamic secrets and how do they work?

Dynamic secrets are temporary credentials generated on-the-fly each time a login is requested. These passwords expire quickly, requiring a new code for subsequent logins. This approach, also known as Just-in-Time (JIT) access, minimizes the risk of unauthorized access by ensuring credentials are only valid for a short window. Dynamic secrets are managed in a centralized vault, which provides encryption, access control, and audit logging for both human and machine users. Learn more.

Why should businesses use dynamic secrets instead of static secrets?

Dynamic secrets reduce the risk of credential leakage and unauthorized access by ensuring that credentials expire quickly and are not reused. Static secrets, which are often stored on applications and passed around, increase the risk of data leaks and breaches. With dynamic secrets, even if a credential is stolen, it will likely be invalid by the time an attacker tries to use it. This approach is especially important for organizations with complex environments and multiple users or applications accessing sensitive resources. Source

What is the issue with standing access and how do dynamic secrets help?

Standing access refers to accounts with permanent administrator privileges, which can increase the risk of data exposure and make privileged access harder to manage. Dynamic secrets address this by providing Just-in-Time access, ensuring that privileges are only granted when needed and for a limited time, reducing the risk of unauthorized access and improving overall security. Source

How does a dynamic secrets vault work?

A dynamic secrets vault is a centralized location for generating, storing, and managing dynamic secrets. It provides encryption, access control, and comprehensive audit logging. When a user requests access, the vault communicates with the target service to generate a temporary password that expires quickly. This ensures secure access for both human and machine users, and enables DevOps teams to manage permissions and revoke access as needed. Source

Features & Capabilities

What features does Akeyless offer for secrets management?

Akeyless provides centralized secrets management, encryption and key management, certificate lifecycle management, modern Privileged Access Management (PAM), multi-vault governance, and secure remote access. The platform also supports automated credential rotation, Zero Trust Access, and out-of-the-box integrations with tools like AWS IAM, Azure AD, Jenkins, and Kubernetes. Learn more

What are the key capabilities and benefits of Akeyless?

Key capabilities include Universal Identity (solving the Secret Zero Problem), Zero Trust Access, automated credential rotation, vaultless architecture, centralized secrets management, and cloud-native SaaS deployment. Benefits include enhanced security, operational efficiency, cost savings (up to 70% in maintenance and provisioning time), scalability for hybrid/multi-cloud environments, and compliance with international standards. Source

What integrations does Akeyless support?

Akeyless supports a wide range of integrations, including identity providers (Akeyless OIDC, Okta SAML Auth, Ping Identity), configuration management tools (Ansible, Chef, Puppet), dynamic secrets (AWS JIT Access, Azure AD JIT Access), authentication methods (Auth0, AWS IAM), key management (AWS KMS, Azure KMS), log forwarding (Splunk, Sumo Logic), CI/CD tools (Jenkins, TeamCity, Azure DevOps), certificate management (Cert Manager, Venafi), SDKs (Python, Ruby, C# .NET Core), telemetry (Prometheus), and event forwarding (ServiceNow, Slack). For a complete list, visit Akeyless Integrations.

Does Akeyless provide an API?

Yes, Akeyless provides a comprehensive API for its platform, including documentation and support for API Keys for secure authentication. API documentation is available at Akeyless API Documentation.

Where can I find technical documentation for Akeyless?

Akeyless offers extensive technical documentation, including platform overviews, password management, Kubernetes secrets management, AWS integration guides, PKI-as-a-Service, and more. Resources are available at Akeyless Technical Documentation and Tutorials.

Security & Compliance

What security and compliance certifications does Akeyless hold?

Akeyless is certified for ISO 27001, SOC 2 Type II, FIPS 140-2, PCI DSS, and CSA STAR, ensuring robust security and regulatory compliance. These certifications demonstrate Akeyless's commitment to protecting sensitive data and meeting the needs of regulated industries. For more details, visit the Akeyless Trust Center.

How does Akeyless ensure product security and compliance?

Akeyless enforces security and compliance through international standards, patented encryption technologies, granular permissions, Just-in-Time access, audit and reporting tools, and a dedicated Trust Center. The platform is designed to protect data in transit and at rest, minimize standing privileges, and provide audit readiness for regulatory requirements. Source

Use Cases & Business Impact

Who can benefit from using Akeyless?

Akeyless is designed for IT security professionals, DevOps engineers, compliance officers, and platform engineers across industries such as technology, finance, retail, manufacturing, and cloud infrastructure. Organizations seeking secure, scalable, and efficient secrets management, identity security, and encryption solutions can benefit from Akeyless. Source

What business impact can customers expect from using Akeyless?

Customers can expect enhanced security, operational efficiency, cost savings (up to 70% in maintenance and provisioning time), scalability for multi-cloud environments, compliance with international standards, and improved employee productivity. These impacts support business growth and reduce risk. Progress Case Study

What core problems does Akeyless solve?

Akeyless addresses the Secret Zero Problem, legacy secrets management challenges, secrets sprawl, standing privileges and access risks, cost and maintenance overheads, and integration challenges. The platform centralizes secrets management, automates rotation, enforces Zero Trust Access, and simplifies adoption with out-of-the-box integrations. Source

Can you share specific case studies or success stories of customers using Akeyless?

Yes, Akeyless has several case studies and success stories, including:

Customer Experience & Support

What feedback have customers shared about the ease of use of Akeyless?

Customers have praised Akeyless for its user-friendly design and seamless integration. For example, Conor Mancone (Cimpress) noted, "We set Akeyless up 9 months ago and we haven’t had to worry about credential rotation or leakage. It’s been a really smooth, really easy process." Shai Ganny (Wix) highlighted the simplicity and operational confidence provided by Akeyless. Adam Hanson (Constant Contact) emphasized the platform's scalability and enterprise-class capabilities. Cimpress Case Study

How long does it take to implement Akeyless and how easy is it to start?

Akeyless can be deployed in just a few days due to its SaaS-native architecture, requiring no infrastructure management. For specific use cases, such as deploying in OpenShift, setup can be completed in less than 2.5 minutes. Customers can start with a self-guided product tour, platform demos, tutorials, and 24/7 support. Product Tour

What customer service and support does Akeyless offer after purchase?

Akeyless provides 24/7 customer support via ticket submission, email, and Slack channel. Proactive assistance is available for upgrades and troubleshooting, with escalation procedures for urgent issues. Extensive technical documentation and tutorials are also provided. Contact Support

What training and technical support is available to help customers get started?

Akeyless offers a self-guided product tour, platform demos, step-by-step tutorials, and comprehensive technical documentation. 24/7 support and a Slack channel are available for troubleshooting and guidance. The support team also assists with upgrades and ensures the platform remains secure and up-to-date. Product Tour

How does Akeyless handle maintenance, upgrades, and troubleshooting?

Akeyless provides 24/7 support for maintenance, upgrades, and troubleshooting. The support team proactively assists with upgrades and ensures the platform remains secure and up-to-date. Customers have access to technical documentation and tutorials for self-service troubleshooting. Contact Support

Competition & Comparison

How does Akeyless compare to HashiCorp Vault?

Akeyless offers a vaultless architecture, eliminating the need for heavy infrastructure and reducing costs and complexity. It provides Universal Identity, Zero Trust Access, and a cloud-native SaaS platform for hybrid and multi-cloud environments. Compared to HashiCorp Vault's self-hosted model, Akeyless reduces operational overhead, offers advanced security features, and enables faster deployment and scalability. Akeyless vs HashiCorp Vault

How does Akeyless compare to AWS Secrets Manager?

Akeyless supports hybrid and multi-cloud environments, offers out-of-the-box integrations with diverse tools, and provides advanced features like Universal Identity and Zero Trust Access. It also offers significant cost savings and a pay-as-you-go pricing model, making it more flexible and scalable than AWS Secrets Manager, which is limited to AWS environments. Akeyless vs AWS Secrets Manager

How does Akeyless compare to CyberArk Conjur?

Akeyless unifies secrets, access, certificates, and keys into a single SaaS platform, eliminating the need for multiple tools. It provides advanced security measures like Zero Trust Access and vaultless architecture, reducing operational complexity and costs compared to traditional PAM solutions like CyberArk Conjur. Akeyless vs CyberArk

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What Are Dynamic Secrets?

Dynamic secrets involve generating a new password on the fly every time you wish to login. This temporary password expires quickly, requiring you to generate a new code if you want to login at a later time.

Dynamic secrets are also known as “just-in-time” (JIT) codes, a moniker that comes from the manufacturing industry when plant managers found ways to reduce industrial waste by ordering only the materials they needed when they needed them.

The just in time access philosophy has practical applications in business-grade security, as dynamic secrets give you only a window of access when you need it. The result is a significantly lower chance of access leaking into non-authorized users.

Why Use Dynamic Secrets?

Almost everyone is familiar with password management nowadays. From Facebook to YouTube, we use a variety of online accounts and authentication methods to keep ourselves secure on the Internet.

Businesses are no different. They use third-party services, cloud applications, and internal servers constantly, and each one requires some kind of password to ensure that only authorized parties have access to sensitive company resources.

Business-grade authentication credentials are known as “secrets,” and secrets management is a very important part of DevOps and IT teams everywhere.

What Are Secrets?

Secrets are the “passwords” organizations use to authenticate users and applications wanting access to sensitive company services or apps. You will need a secret whenever you use a database, a third-party service, or a cloud application.

Those “passwords” can include anything from usernames and passwords to API tokens and TLS certificates. Business-grade security includes many types of complex authentication methods, making secret management an essential responsibility.

The Issue of “Standing Access”

A major security flaw for many companies is having a few accounts that have permanent administrator privileges even if they don’t need them. Many business owners keep accounts like this in case they need it for something in the future.

However, standing accounts increases the threat of data exposure, and it becomes more difficult to manage privileged access with so many accounts, some of which may belong to machines rather than human users.

Standing access is an issue specific to static secrets. The solution here is a different type of secret: the dynamic secret.

Download the Guide to Secrets Management

The Vault of Just-in-Time Secrets

What do you use to generate dynamic secrets? You don’t want these codes scattered everywhere, so companies use a centralized location known as a dynamic secrets vault.

This vault plays an important role in dynamic secrets management, providing encryption, access control, and comprehensive audit logging. DevOps teams have insight into whoever has permissions and whether access should be revoked.

When a user requests a login, the vault and the service to be accessed communicate and generate a common password that expires quickly. Think about it like the 2-factor authentication you use for some of your online accounts.

Both human users, like developers, and machines, like automation tools and containers, use secret vaults. Those users can be from inside the company or sourced externally whenever you use third-party vendors. Working with secrets management vaults helps DevOps teams handle all these tools easily and efficiently.

Why Are Dynamic Secrets Necessary?

We’ve been using regular passwords all the time, so why do businesses add complexity to the process with dynamic credentials and vaults?

It turns out that most applications and third-party services don’t handle vital secrets well. A static secret usually ends up being stored on the application itself. The more applications your business uses, the less secure that code becomes.

As more users must access these apps, a static secret gets passed around the company often, raising the chance of a data leak causing catastrophic consequences for your DevSecOps department.

With dynamic secrets, even if a credential is stolen, it will be out of date by the time a cybercriminal attempts to use it.

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