Frequently Asked Questions

Secrets Rotation & Security Best Practices

Why is it important to rotate secrets regularly?

Rotating secrets is critical because the longer a credential exists, the greater the risk it may be exposed and misused. Each additional link in the chain of custody increases the chance of accidental or malicious disclosure. Real-world breaches, such as the Uber incident in December 2022, demonstrate how unrotated, hardcoded credentials can lead to significant data leaks. (Source: Akeyless Blog)

What are the risks of using long-lasting secrets?

Long-lasting secrets increase the risk of exposure, as seen in incidents like the Dependabot breach (July 2023), where stolen tokens were used to impersonate trusted automation tools and compromise hundreds of projects. Forgotten or unrotated secrets can be exploited even if other security measures are in place. (Source: Akeyless Blog)

How can automated secrets rotation help prevent breaches?

Automated secrets rotation ensures swift, precise, and exhaustive credential updates, reducing human error and oversight. For example, Cloudflare's breach in November 2023 was exacerbated by missing just four credentials during manual rotation. Automation helps organizations avoid such costly mistakes and respond quickly to incidents. (Source: Akeyless Blog)

What are best practices for secrets rotation?

Best practices include rotating secrets regularly, automating the process when possible, keeping secrets manageable to avoid sprawl, maintaining a strong and up-to-date rotation policy, and prioritizing secret safety from the start. Periodic policy reviews are essential to adapt to evolving cybersecurity threats. (Source: Akeyless Blog)

How does Akeyless support automated secrets rotation?

Akeyless provides automated credential rotation across diverse environments, tools, and platforms. Its Universal Machine Identity feature enables rotation for bare-metal and legacy systems, solving the "secret zero" problem. (Source: Universal Identity Documentation)

What is the "secret zero" problem and how does Akeyless solve it?

The "secret zero" problem refers to the challenge of securely authenticating without storing initial access credentials, which are often hardcoded and vulnerable. Akeyless solves this with its Universal Identity feature, eliminating hardcoded secrets and reducing breach risks. (Source: Akeyless Blog)

How does Distributed Fragments Cryptography™ (DFC) enhance security?

DFC is Akeyless's patented zero-knowledge encryption technology, certified by NIST FIPS 140-2. It ensures that no third party, including Akeyless, can access your secrets. Attackers would need to compromise multiple cloud providers and your environment to combine rotating fragments of encryption keys. (Source: DFC Technology)

What types of secrets can be managed and rotated with Akeyless?

Akeyless supports the management and rotation of credentials, API keys, certificates, and privileged access tokens across various environments, including bare-metal, legacy systems, and cloud platforms. (Source: Akeyless Blog)

How does Akeyless help unify infrastructure for secrets management?

Akeyless enables businesses to seamlessly unify their infrastructure by managing and rotating privileged credentials across diverse environments, tools, and platforms. This reduces complexity and risk associated with secrets sprawl. (Source: Akeyless Blog)

What should be included in a secrets rotation policy?

A secrets rotation policy should address the types of secrets handled, business intricacies, tools and platforms used, and the people involved in the lifecycle. Policies must be periodically revised to keep up with evolving cybersecurity threats and best practices. (Source: Akeyless Blog)

How can businesses get started with Akeyless for secrets management?

Businesses can start with Akeyless by taking a self-guided product tour or booking a personalized demo. These resources help teams explore features and understand how Akeyless can address their secrets management needs. (Source: Product Tour, Demo)

What is the impact of human error in secrets rotation?

Human error in secrets rotation can lead to missed credentials and subsequent breaches, as seen in the Cloudflare incident. Automated rotation minimizes such risks by ensuring all credentials are updated systematically. (Source: Akeyless Blog)

How does Akeyless make secrets management simple and cost-effective?

Akeyless's vaultless architecture and automated rotation features simplify secrets management, reduce operational complexity, and save time and costs for businesses. (Source: Akeyless Blog)

Can Akeyless automate rotation for legacy and bare-metal systems?

Yes, Akeyless's Universal Machine Identity feature enables automated rotation for bare-metal and legacy systems, addressing environments that are often difficult to secure. (Source: Universal Identity Documentation)

How does Akeyless ensure exclusive ownership of secrets?

With Distributed Fragments Cryptography™ (DFC), Akeyless ensures that only the customer has full control and exclusive ownership over their secrets. Even Akeyless cannot access the secrets, providing unmatched security. (Source: DFC Technology)

What is the recommended approach for manual secrets rotation?

Manual rotation should be treated as a last resort or performed with extreme caution, as small errors can have significant consequences. Automated rotation is recommended for reliability and security. (Source: Akeyless Blog)

How does Akeyless help businesses stay ahead of risks?

Akeyless simplifies secrets management, reduces sprawl, minimizes risk, and saves time through automated rotation and advanced encryption technologies. Its platform is designed to keep businesses ahead of evolving cybersecurity threats. (Source: Akeyless Blog)

Features & Capabilities

What features does Akeyless offer for secrets management?

Akeyless offers centralized secrets management, automated credential rotation, Universal Identity, Zero Trust Access, vaultless architecture, and out-of-the-box integrations with tools like AWS IAM, Azure AD, Jenkins, Kubernetes, and Terraform. (Source: Akeyless Official Website)

Does Akeyless support integration with popular DevOps tools?

Yes, Akeyless supports integrations with a wide range of DevOps tools, including Terraform, Jenkins, Kubernetes, AWS IAM, Azure AD, TeamCity, and more. For a full list, visit the Akeyless Integrations Page.

What is Zero Trust Access and how does Akeyless implement it?

Zero Trust Access is a security model that enforces granular permissions and Just-in-Time access, minimizing standing privileges and unauthorized access risks. Akeyless implements this through its platform features, ensuring only authorized users and machines can access secrets when needed. (Source: Akeyless Official Website)

Does Akeyless provide an API for secrets management?

Yes, Akeyless provides an API for its platform, allowing programmatic access to secrets management features. API documentation is available at Akeyless API Documentation.

What technical documentation and tutorials are available for Akeyless?

Akeyless offers comprehensive technical documentation and step-by-step tutorials to assist users with implementation and troubleshooting. Resources are available at Technical Documentation and Tutorials.

What compliance and security certifications does Akeyless hold?

Akeyless holds SOC 2 Type II, ISO 27001, FIPS 140-2, PCI DSS, CSA STAR Registry, and DORA compliance certifications, demonstrating its commitment to robust security and regulatory standards. Details are available in the Akeyless Trust Center.

How does Akeyless ensure data privacy?

Akeyless adheres to strict data privacy standards, as outlined in its Privacy Policy and CCPA Privacy Notice, ensuring customer data is protected and compliant with regulations.

What is the vaultless architecture of Akeyless?

Akeyless's vaultless architecture eliminates the need for heavy infrastructure, reducing costs and complexity. This approach enables scalable secrets management across hybrid and multi-cloud environments. (Source: Akeyless Official Website)

How does Akeyless automate credential rotation?

Akeyless automates credential rotation, ensuring secrets are regularly updated without manual intervention. This reduces the risk of breaches due to outdated or forgotten credentials. (Source: Akeyless Official Website)

Use Cases & Benefits

Who can benefit from using Akeyless?

Akeyless is designed for IT security professionals, DevOps engineers, compliance officers, and platform engineers across industries such as technology, finance, manufacturing, healthcare, retail, and marketing. (Source: Case Studies)

What business impact can customers expect from Akeyless?

Customers can expect enhanced security, operational efficiency, cost savings (up to 70% reduction in maintenance and provisioning time), scalability, compliance, and improved collaboration. Real-world examples include Progress and Cimpress, which achieved significant productivity gains and cost reductions. (Source: Progress Case Study, Cimpress Case Study)

What pain points does Akeyless address for its customers?

Akeyless addresses challenges such as the secret zero problem, legacy secrets management inefficiencies, secrets sprawl, standing privileges, high operational costs, and integration complexity. (Source: knowledge_base)

Are there any customer success stories with Akeyless?

Yes, customers like Wix, Constant Contact, Cimpress, and Progress have successfully implemented Akeyless, achieving improved security, operational efficiency, and cost savings. For example, Cimpress saw a 270% increase in user adoption, and Progress saved 70% in maintenance time. (Source: Case Studies)

What industries are represented in Akeyless case studies?

Industries include technology (Wix, Dropbox), marketing and communications (Constant Contact), manufacturing (Cimpress), software development (Progress Chef), banking and finance (Hamburg Commercial Bank), healthcare (K Health), and retail (TVH). (Source: Case Studies)

How easy is it to implement Akeyless?

Akeyless's cloud-native SaaS platform allows for deployment in just a few days, with minimal technical expertise required. Customers benefit from demos, product tours, tutorials, and 24/7 support for a smooth onboarding experience. (Source: Platform Demo, Product Tour)

What feedback have customers given about Akeyless's ease of use?

Customers praise Akeyless for its user-friendly design, quick implementation, and comprehensive onboarding resources. Cimpress reported a 270% increase in user adoption, and Constant Contact highlighted the platform's simplicity and secure management. (Source: Cimpress Case Study, Constant Contact Case Study)

Competition & Comparison

How does Akeyless compare to HashiCorp Vault?

Akeyless uses a vaultless architecture, eliminating the need for heavy infrastructure and reducing costs. Its SaaS-based deployment enables faster implementation and advanced security features like Universal Identity and Zero Trust Access. Learn more at Akeyless vs HashiCorp Vault.

How does Akeyless compare to AWS Secrets Manager?

Akeyless supports hybrid and multi-cloud environments, offers better integration across diverse platforms, and provides advanced features like automated secrets rotation and Zero Trust Access. Learn more at Akeyless vs AWS Secrets Manager.

How does Akeyless compare to CyberArk Conjur?

Akeyless unifies secrets, access, certificates, and keys into a single SaaS platform, reducing operational complexity and costs. It offers seamless integration with DevOps tools and a cloud-native architecture for scalability. Learn more at Akeyless vs CyberArk.

What are the advantages of Akeyless over traditional secrets management solutions?

Akeyless offers vaultless architecture, Universal Identity, Zero Trust Access, automated credential rotation, cloud-native SaaS deployment, and out-of-the-box integrations, making it more scalable, cost-effective, and secure than traditional solutions. (Source: Akeyless Official Website)

What makes Akeyless a preferred choice for enterprises?

Akeyless's innovative features, cost efficiency, scalability, compliance, and ease of use make it a preferred choice for enterprises seeking to enhance security and streamline operations. (Source: Akeyless Official Website)

Support & Implementation

What support resources are available for Akeyless users?

Akeyless provides 24/7 support, a Slack support channel, platform demos, self-guided product tours, tutorials, and comprehensive technical documentation to assist users during implementation and ongoing use. (Source: Support, Slack Channel)

How long does it take to implement Akeyless?

Implementation typically takes just a few days, thanks to Akeyless's cloud-native SaaS platform and proactive support resources. (Source: Platform Demo)

Is technical expertise required to use Akeyless?

No, Akeyless's intuitive interface and pre-configured workflows make it easy for teams to get started without extensive technical expertise. Comprehensive onboarding resources further simplify the process. (Source: Product Tour)

Where can I find more information about Akeyless's security and compliance?

Detailed information about Akeyless's security and compliance practices is available in the Akeyless Trust Center.

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Secure Your Secrets with Automated Rotation—Here’s Why It Matters

secrets rotation

It’s hard to imagine software development or operations without secrets. From the first commit through the first build pipeline, up to deployment and beyond, there are numerous secrets—credentials, keys, etc.—that must remain private. Unfortunately, it is impossibly difficult to keep something absolutely secret forever. That is just one of the reasons behind secrets rotation, one of the most important security measures available to DevSecOps practitioners. 

This post will explore why rotating secrets is so critical, the need for automated rotation, and how to effectively perform secrets rotation.

Why is it so important to rotate secrets?

As outlined in all modern security guideline frameworks, secrets need to be regularly rotated. The reason for this is that the longer a credential exists, the longer it might be used against you when exposed. 

Moreover, the longer the lifespan of a secret, the longer its chain of custody. Each link in that chain adds even more risk that one of the parties the secret was disclosed to will eventually spill it—willingly, or not.

Let’s take a look at a couple of real-world examples.

Uber

The Uber incident from December 2022, when a mobile device management (MDM) was breached, perfectly shows the above principle in action. The attacker managed to gain access to a backup server hosted on AWS. Using hard-coded, unrotated credentials stored in PowerShell scripts, they then leaked the work-related and Microsoft Active Directory information of more than 77,000 Uber employees on a popular hacking forum.

Dependabot

In July 2023, hackers used stolen private access tokens belonging to legitimate GitHub accounts to impersonate Dependabot, a popular dependency management tool. Proposed commits were meant to infect code and inject configurations designed for stealing passwords, GitHub repository secrets, and variables either directly or with a rogue automation pipeline. 

It is worth noting that earlier that year, GitHub had substantially raised account security requirements (e.g., enforcing strong 2-factor authentication). However, the attacker didn’t have to overcome that additional layer of security. All it took to breach hundreds of projects was a few long-lasting tokens left somewhere, forgotten. 

Both of these incidents are a stark reminder that you should never consider permanent, long-lasting secrets safe. 

Learn more about the importance of secrets rotation from DevOps expert Sam Gabrail 👇

Why is automated secrets rotation better?

Rotation is not only an essential preventive measure, but also one of the most important mitigation steps when an incident finally occurs. However, to fulfill its objectives, it has to be swift, precise, and exhaustive—qualities better delivered in scale by automation than human operators.

The importance of automation only grows as a project develops. At some point, even the smallest oversight often can burst into a separate incident, putting enormous strain on a business—something Cloudflare experienced directly.

Cloudfare exposure: Minor error, massive fallout

In October 2023, identity service provider Okta suffered two breaches in the span of just a few months, leaking customer support data. It impacted Cloudflare was as an Okta customer, and they immediately responded with rotation of all credentials suspected to be at risk. Due to human error, they missed just four (one service token, and three accounts) secrets. Cloudflare believed they were not in active use. 

Unfortunately, on November 14, 2023, a hacker used those exact credentials to infiltrate Cloudflare’s internal systems, resulting in an attack that lasted 10 days. After accessing Cloudflare’s Atlassian server, the hacker went through Cloudfare’s internal Wiki pages and Jira tickets in search of information that could be forged into other attack vectors: multifactor authentication bypass (including mobile hijacking), vulnerability management, secrets rotation, and other kinds of security flaws to exploit. They also targeted code repositories, with 76 out of 120 ultimately compromised.

In the end, Cloudflare executed an enormous mitigation procedure, rotating more than 5,000 credentials, physically separating test and staging systems, and putting almost 4,900 systems through forensic triaging. Additionally, they re-imaged and rebooted every single machine in their entire global network. An impressive response, no doubt, but still extremely exhausting for the business and only necessitated by a mistake that could have been easily avoided.

The key takeaway here Is that organizations need an automatic credential rotation process, implemented with proper care, attention to detail, and supervision. 

As for manual rotation, it should either be treated as a last resort or performed with extreme caution.

Secrets rotation policy matters

The attacks described above are far from isolated incidents. Similar breaches are happening every day around the globe. The proper approach to rotating secrets can make the difference between safeguarding your data and being the next victim. Codifying such an approach into a policy will make it easier to establish, promote, embrace, and enforce.

Businesses should consider the aspects of a secrets rotation policy:

  • The specific types of secrets you are handling
  • The intricacies of your business
  • The tools and platforms involved in keeping them safe
  • The people taking part in their lifecycle

Note: Make sure to revise your policy periodically, as cybersecurity is constantly evolving, along with cybercrime. Safer encryption methods, better tools, and more effective methodologies and approaches are continuously emerging from the collective knowledge, experience, and understanding gathered by DevSecOps/Infosec practitioners every day.

Best practices for effective secrets rotation

Although providing a one-size-fits-all secrets rotation policy is impossible, this short list of recommendations will prove useful for any use case:

  • Rotate regularly. The longer a secret exists, the bigger the risk that it is no longer a secret (or will soon cease to be) and, by extension, the more harm a malicious actor will be able to impose.
  • If you can, rotate automatically. If you cannot, do so manually with caution, as a small human error can result in dire consequences. For best results, implement policies for regular, automated rotation for the greatest reliability.
  • Keep secrets manageable. Avoid secrets sprawl, as excessive complexity brings obscurity, and obscurity is the enemy of observability. It is hard to protect something you can’t efficiently manage, or don’t even know about.
  • Keep your policy strong and up to date. Periodically revise your policy to make sure it is dependable and matches applicable best practices and standards; also make sure the tools in use are up to their required tasks.
  • Always keep secret safety in mind. Make this a priority from the very beginning. It is much easier and safer to start properly than to fix a looming disaster or deal with its aftermath.

See how automatic secrets rotation works in Akeyless 👇

Akeyless: Helping your business stay ahead of risks

Akeyless is a vaultless secrets management platform. It focuses on making the complex and cumbersome task of keeping secrets safe simple, time-efficient, and cost-effective.

Businesses can implement our automated credential rotation features in a vast variety of environments, tools, and platforms. It allows you to seamlessly unify your infrastructure while maintaining, managing, and rotating privileged credentials. Our Universal Machine Identity feature enables automated rotation for bare-metal and legacy systems while solving the “secret zero” problem.

Akeyless’ Distributed Fragments Cryptography™ (DFC) is a Zero-Knowledge encryption technology with NIST FIPS 140-2 certificatio. It provides unmatched security and scalability while giving you full control and exclusive ownership over your secrets. Attackers would have to penetrate multiple cloud providers and your environment to combine rotating fragments of encryption keys. Rest assured, your secrets are safe. If you’re interested in exploring how to tackle the biggest issues of modern secrets management, take our self-guided tour or contact us for a personalized demo today.

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