Frequently Asked Questions

Product Features & Capabilities

How does Akeyless help prevent breaches like the Coinbase attack?

Akeyless addresses the vulnerabilities exposed in the Coinbase breach by centralizing secrets management, automating credential rotation, deploying Just-in-Time credentials, and leveraging distributed encryption. These measures ensure secrets are never exposed in code or configuration files, are rotated regularly to invalidate compromised credentials, and are protected by encryption technologies like Distributed Fragments Cryptography (DFC), making them useless to attackers even if breached. Source

What are the key features of Akeyless?

Akeyless offers Vaultless Architecture, Universal Identity (solving the Secret Zero Problem), Zero Trust Access, automated credential rotation, centralized secrets management, out-of-the-box integrations (AWS IAM, Azure AD, Jenkins, Kubernetes, Terraform), and a cloud-native SaaS platform. These features enable secure, scalable, and efficient secrets management for hybrid and multi-cloud environments. Source

Does Akeyless support API access and integrations?

Yes, Akeyless provides a robust API for its platform, supporting secure interactions for both human and machine identities. API documentation and integration guides are available at docs.akeyless.io/docs. Out-of-the-box integrations include AWS IAM, Azure AD, Jenkins, Kubernetes, and Terraform. Source

What technical documentation is available for Akeyless?

Akeyless offers comprehensive technical documentation, including platform overviews, password management, Kubernetes secrets management, AWS target integration, PKI-as-a-Service, and more. These resources provide step-by-step instructions for effective implementation. Access the documentation at docs.akeyless.io and tutorials at tutorials.akeyless.io/docs.

Security & Compliance

What security and compliance certifications does Akeyless hold?

Akeyless is certified for ISO 27001 (valid through 2025), SOC 2 Type II, FIPS 140-2 (certificate 4824), PCI DSS, and CSA STAR (CSA STAR Registry). These certifications demonstrate adherence to international security and regulatory standards. Source

How does Akeyless protect sensitive data?

Akeyless uses patented encryption technologies, including Distributed Fragments Cryptography (DFC), to secure data both in transit and at rest. DFC distributes encryption key fragments across multiple cloud providers and customer environments, ensuring that even if a breach occurs, secrets cannot be decrypted by attackers. Source

What audit and reporting capabilities does Akeyless provide?

Akeyless offers detailed audit logs and reporting tools to track every secret and access event. These capabilities support regulatory compliance and enable rapid detection and response to suspicious activities. Source

Use Cases & Benefits

Who can benefit from using Akeyless?

Akeyless is designed for IT security professionals, DevOps engineers, compliance officers, and platform engineers across industries such as technology, finance, retail, manufacturing, and cloud infrastructure. Customers like Wix, Dropbox, Constant Contact, and Cimpress use Akeyless for centralized secrets management, Zero Trust Access, and scalable cloud-native security. Source

What business impact can customers expect from Akeyless?

Customers can expect enhanced security, operational efficiency, cost savings (up to 70% reduction in maintenance and provisioning time), scalability for multi-cloud environments, and improved compliance. Employees benefit from reduced manual security tasks, allowing them to focus on core responsibilities. Progress Case Study

Can you share specific case studies or customer success stories?

Yes. Constant Contact scaled in a multi-cloud, multi-team environment using Akeyless (case study). Cimpress transitioned from Hashi Vault to Akeyless for enhanced security and seamless integration (case study). Progress saved 70% of maintenance and provisioning time using Akeyless’s cloud-native SaaS platform (case study). Wix adopted Akeyless for centralized secrets management and Zero Trust Access (video).

What feedback have customers given about the ease of use of Akeyless?

Customers consistently praise Akeyless for its ease of use and seamless integration. For example, Conor Mancone (Cimpress) noted, "We set Akeyless up 9 months ago and we haven’t had to worry about credential rotation or leakage. All of our software just works — it’s been a really smooth, really easy process." Shai Ganny (Wix) highlighted the simplicity and operational confidence provided by Akeyless. Cimpress Case Study, Wix Testimonial

Implementation, Training & Support

How long does it take to implement Akeyless and how easy is it to start?

Akeyless can be deployed in just a few days due to its SaaS-native architecture, requiring no infrastructure management. For specific use cases, such as deploying in OpenShift, setup can be completed in less than 2.5 minutes. Getting started is simple, with self-guided product tours, platform demos, tutorials, and 24/7 support available. Source

What training and technical support does Akeyless provide?

Akeyless offers self-guided product tours, platform demos, tutorials, and comprehensive technical documentation. 24/7 support is available via ticket submission, email, and Slack. Proactive assistance is provided for upgrades and troubleshooting. Product Tour, Support

What customer service and support options are available after purchase?

Akeyless provides 24/7 customer support, proactive assistance for upgrades, a Slack support channel, technical documentation, and an escalation procedure for unresolved requests. Customers can submit tickets, email support, or access resources for troubleshooting. Support Page

How does Akeyless handle maintenance, upgrades, and troubleshooting?

Akeyless offers round-the-clock support for maintenance, upgrades, and troubleshooting. The support team proactively assists with upgrades to keep the platform secure and up-to-date, minimizing downtime. Extensive technical documentation and tutorials are available to help customers resolve issues independently. Resources

Competition & Comparison

How does Akeyless compare to HashiCorp Vault?

Akeyless offers a vaultless, cloud-native SaaS platform that eliminates the need for heavy infrastructure, reducing costs and complexity compared to HashiCorp Vault's self-hosted model. It provides advanced security features like Universal Identity, Zero Trust Access, and automated credential rotation, with faster deployment and easier scalability. Learn more

How does Akeyless compare to AWS Secrets Manager?

Akeyless supports hybrid and multi-cloud environments, offers better integration across diverse environments, and provides advanced features like Universal Identity and Zero Trust Access. Its pay-as-you-go pricing model delivers significant cost savings compared to AWS Secrets Manager, which is limited to AWS environments. Learn more

How does Akeyless compare to CyberArk Conjur?

Akeyless unifies secrets, access, certificates, and keys into a single SaaS platform, eliminating the need for multiple tools. It offers advanced security measures like Zero Trust Access and vaultless architecture, reducing operational complexity and costs compared to traditional PAM solutions like CyberArk Conjur. Learn more

Pain Points & Problems Solved

What core problems does Akeyless solve?

Akeyless solves the Secret Zero Problem, legacy secrets management challenges, secrets sprawl, standing privileges and access risks, high operational costs, and integration challenges. It centralizes secrets management, automates rotation, enforces Zero Trust Access, and provides out-of-the-box integrations to streamline operations and enhance security. Source

What are common pain points expressed by Akeyless customers?

Customers often face challenges such as securely authenticating without storing initial access credentials (Secret Zero Problem), inefficiencies with legacy secrets management tools, secrets sprawl, excessive access privileges, high operational costs, and complex integrations. Akeyless addresses these pain points with Universal Identity, Zero Trust Access, automated credential rotation, and seamless integrations. Source

Industries & Customer Proof

Which industries are represented in Akeyless's case studies?

Akeyless's case studies feature solutions for technology (Wix), cloud storage (Progress), web development (Constant Contact), and printing/mass customization (Cimpress). These demonstrate Akeyless's versatility across diverse sectors. Source

Who are some of Akeyless's customers?

Akeyless is trusted by organizations including Wix, Constant Contact, Cimpress, Progress Chef, TVH, Hamburg Commercial Bank, K Health, and Dropbox. These customers represent a range of industries and use cases. Source

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When was this page last updated?

This page wast last updated on 12/12/2025 .

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Lessons from the Coinbase Breach

Image: Lessons from the Oracle and Coinbase breaches

Recent high-profile breaches emphasize just how critical effective secrets management is, especially within cloud infrastructure and CI/CD pipelines. This post examines the Coinbase attack and provides actionable steps using Akeyless Secrets Management to prevent or significantly mitigate similar events.

The Coinbase Attack: Exploiting CI/CD Weaknesses

Coinbase recently suffered an attack targeting its GitHub repositories, exposing critical CI/CD secrets and other sensitive data.

How Did the Attack Occur?

Attackers infiltrated Coinbase’s GitHub environment, revealing secrets embedded within CI/CD processes. These improperly managed secrets, often stored in plaintext or inadequately secured, enabled attackers to potentially modify code, inject malicious software, or access confidential infrastructure.

The Impact

Exposing CI/CD secrets significantly jeopardizes system integrity, enabling unauthorized code deployments, malware injection, and data exfiltration. Coinbase’s attack exposed critical vulnerabilities in the company’s development workflows, risking the compromise of both internal systems and customer data.

How Secrets Management Can Help

Proper secrets management could have significantly reduced the severity or even prevented the Coinbase breach entirely. Effective management prevents credentials from being exposed in the first place, and if compromised, ensures they are quickly invalidated through automated rotation and temporary Just-in-Time credentials. Distributed encryption can protect secrets further, significantly limiting attackers’ ability to exploit them. Here’s how you can take the proper steps to proactively protect your organization from cloud and CI/CD breaches.

Step 1: Centralize Your Secrets Management

Centralize the management of all your secrets, eliminating risks associated with secret sprawl and embedded credentials. With proper secrets management, secrets are automatically injected at runtime, ensuring they are never exposed in code, scripts, or configuration files. This centralization significantly reduces exposure from improperly stored credentials, preventing breaches similar to what happened to Coinbase.

Step 2: Automate Secrets Rotation

Automatically rotate credentials, API keys, and tokens regularly. Timely rotation limits attackers’ ability to exploit credentials, greatly reducing the impact of breaches by quickly invalidating exposed secrets.

Step 3: Use Just-in-Time (JIT) Credentials

Deploy temporary Just-in-Time credentials to drastically reduce exposure. JIT credentials expire shortly after they are created, significantly reducing the impact of leaked credentials and easing mitigation efforts.

Step 4: Implement Secure Encryption

Leverage secure encryption like Akeyless’s Distributed Fragments Cryptography (DFC), which distributes encryption across multiple cloud providers and your own environment. These encryption key “fragments” are continuously refreshed and never combined so that even if a breach exposes encrypted secrets, they cannot be decrypted, making them useless to the hacker.

Step 5: Manage Machine Identities Holistically

Automate your certificate lifecycle management with a solution that is streamlined with your secrets management. Proper issuance, renewal, and management prevent unauthorized access and minimize risks posed by compromised machine identities.

Step 6: Continuously Monitor and Audit

Implement continuous monitoring and detailed audit logs. Rapid detection of suspicious activities enables swift responses, significantly reducing the potential impact of security incidents.

Conclusion

The Coinbase incident underscore the critical need for proactive secrets management. By following these actionable steps with Akeyless, organizations can significantly reduce the risk and severity of breaches, protecting their most sensitive assets and maintaining customer trust.

Want to learn how Akeyless can help you secure your secrets and identities? Click here for a demo and consultation.

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