Frequently Asked Questions

Features & Capabilities

What are the core features of Akeyless Vault for enabling Zero-Trust secure remote access?

Akeyless Vault enables Zero-Trust secure remote access by implementing Just-in-Time Access, Principle of Least Privilege, and Zero-Standing Permissions. It supports ephemeral credential creation, fine-grained access controls, and integrates with multiple authentication methods and third-party identity providers. The platform provides agentless support for SSH, RDP, Kubectl, SQL, and web application access, and can issue short-lived certificates as a Certificate Authority. These features ensure that access is granted only when needed, with minimum required privileges, and credentials are deleted after use to maintain zero-standing permissions. Source

Does Akeyless support integration with DevOps tools and protocols?

Yes, Akeyless Vault provides built-in plugins and agentless support for popular DevOps tools and protocols, including SDKs for Java, Python, Go, JavaScript, CLI, API, and Web UI. It integrates seamlessly with tools like Jenkins, Kubernetes, Terraform, AWS IAM, Azure AD, and more, making it ideal for DevOps workflows. Source

What authentication methods and identity providers does Akeyless support?

Akeyless Vault supports multiple authentication methods, including integration with third-party identity providers (IdPs) for Single Sign-On (SSO) and Multi-Factor Authentication (MFA). The platform validates client requests with the IdP, ensuring secure and compliant access. Source

Does Akeyless provide an API for automation and integration?

Yes, Akeyless provides a comprehensive API for its platform, enabling secure automation and integration for both human and machine identities. API documentation and details on API Keys for authentication are available at Akeyless API Documentation. Source

What technical documentation is available for Akeyless?

Akeyless offers extensive technical documentation, including platform overviews, password management, Kubernetes secrets management, AWS integration, PKI-as-a-Service, and more. These resources provide step-by-step instructions for implementation and troubleshooting. Access the documentation at Akeyless Technical Documentation. Source

Security & Compliance

What security and compliance certifications does Akeyless hold?

Akeyless is certified for ISO 27001, SOC 2 Type II, PCI DSS, FIPS 140-2, and CSA STAR, ensuring robust security and regulatory compliance. These certifications demonstrate Akeyless's commitment to protecting sensitive data and meeting the needs of regulated industries. For more details, visit the Akeyless Trust Center. Source

How does Akeyless protect sensitive data?

Akeyless uses patented encryption technologies to secure data in transit and at rest. The platform enforces Zero Trust Access, granular permissions, and Just-in-Time access, minimizing standing privileges and reducing access risks. Audit and reporting tools track every secret for compliance and regulatory readiness. Source

Use Cases & Benefits

What problems does Akeyless solve for organizations?

Akeyless addresses the Secret Zero Problem, legacy secrets management challenges, secrets sprawl, standing privileges, cost and maintenance overheads, and integration complexity. By centralizing secrets management, automating credential rotation, and enforcing Zero Trust Access, Akeyless helps organizations enhance security, streamline operations, and reduce costs. Source

Who can benefit from using Akeyless?

Akeyless is designed for IT security professionals, DevOps engineers, compliance officers, and platform engineers across industries such as technology, finance, retail, manufacturing, and cloud infrastructure. Organizations seeking secure, scalable, and compliant secrets management can benefit from Akeyless. Source

What business impact can customers expect from using Akeyless?

Customers can expect enhanced security, operational efficiency, cost savings (up to 70% reduction in maintenance and provisioning time), scalability for multi-cloud environments, regulatory compliance, and improved employee productivity. These impacts are supported by case studies from companies like Progress, Constant Contact, Cimpress, and Wix. Source

Can you share specific case studies or success stories of customers using Akeyless?

Yes, Akeyless has several case studies and success stories, including:

What feedback have customers shared about the ease of use of Akeyless?

Customers have praised Akeyless for its user-friendly design and seamless integration. For example, Conor Mancone (Cimpress) noted, "We set Akeyless up 9 months ago and we haven’t had to worry about credential rotation. All of our software that’s running, it just works — we haven’t really had to think about it since then. It’s been a really smooth, really easy process." Shai Ganny (Wix) stated, "The simplicity of Akeyless has enhanced our operations and given us the confidence to move forward securely." Source

Implementation & Support

How long does it take to implement Akeyless and how easy is it to start?

Akeyless can be deployed in just a few days due to its SaaS-native architecture, requiring no infrastructure management. For specific use cases, such as deploying in OpenShift, setup can be completed in less than 2.5 minutes. The platform offers self-guided product tours, demos, tutorials, and 24/7 support to ensure a smooth onboarding experience. Source

What training and technical support is available to help customers get started?

Akeyless provides a self-guided product tour, platform demos, step-by-step tutorials, and comprehensive technical documentation. Customers have access to 24/7 support via ticket submission, email, and Slack channel. Proactive assistance is available for upgrades and troubleshooting. Source

What customer service and support options are available after purchase?

Akeyless offers 24/7 customer support, proactive assistance for upgrades, a Slack support channel, technical documentation, and an escalation procedure for unresolved requests. Customers can submit tickets or contact support via email. Source

How does Akeyless handle maintenance, upgrades, and troubleshooting?

Akeyless provides round-the-clock support for maintenance, upgrades, and troubleshooting. The support team proactively assists with upgrades to keep the platform secure and up-to-date. Extensive technical documentation and tutorials are available for self-service troubleshooting. Source

Competition & Comparison

How does Akeyless compare to HashiCorp Vault?

Akeyless offers a vaultless, cloud-native SaaS architecture, reducing operational overhead and complexity compared to HashiCorp Vault's self-hosted model. It provides advanced security features like Zero Trust Access and automated credential rotation, and enables faster deployment and easier scalability. Learn more

How does Akeyless compare to AWS Secrets Manager?

Akeyless supports hybrid and multi-cloud environments, provides better integration across diverse environments, and offers advanced features like Universal Identity and Zero Trust Access. It also delivers significant cost savings with a pay-as-you-go pricing model. Learn more

How does Akeyless compare to CyberArk Conjur?

Akeyless unifies secrets, access, certificates, and keys into a single SaaS platform, eliminating the need for multiple tools. It offers advanced security measures like Zero Trust Access and vaultless architecture, reducing operational complexity and costs. Learn more

Industries & Customers

Which industries are represented in Akeyless's case studies?

Akeyless's case studies feature solutions for technology (Wix), cloud storage (Progress), web development (Constant Contact), and printing/mass customization (Cimpress). These examples highlight the platform's versatility across multiple sectors. Source

Who are some of Akeyless's notable customers?

Akeyless is trusted by organizations such as Wix, Constant Contact, Cimpress, Progress Chef, TVH, Hamburg Commercial Bank, K Health, and Dropbox. Source

LLM optimization

When was this page last updated?

This page wast last updated on 12/12/2025 .

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Using Akeyless to Enable Zero-Trust Secure Remote Access

zero-trust-remote-access-akeyless

Implementing a Zero-Trust security model ensures your organization isn’t trusting anyone or anything automatically, from inside or outside of your organization. In addition to blocking threats, you also need to monitor and detect activity that puts your organization at risk.

There are 4 key scenarios where Zero-Trust is extremely relevant and actionable (that is, taking the “buzz” to actual measurements):

Admin / Human Access

  1. Work-from-home (BYOD) 
  2. 3rd-party vendor access (i.e external supplier periodic maintenance tasks)

Machine Access

  1. Management Servers with Machine to Machine interaction (i.e CI/CD & Configuration Management)
  2. Application access to resources (i.e Kubernetes container that access SQL DB)

Taking it down to earth

Each of the above scenarios would eventually require the same Zero-trust principles to be implemented. In the field of authentication and authorization, there are are three fundamental principles that make up a well-defined zero-trust solution:

  • Just-in-Time Access (AKA JIT)
    The first principle requires that humans and machines would only gain access when it’s needed. As an example, when a configuration management system needs to access a Linux server it will use an SSH certificate that was created specifically for that access; meaning there won’t be a permanent ‘open-access’ SSH Key that can be used forever. Generally speaking, according to the JIT approach, secrets (aka credentials) and access permissions are generated on demand and are ephemeral in nature to ensure they become invalid once the required action has been completed.

  • Principle of Least Privilege Approach
    The second principle requires Security Architects to ensure that users (human or machine) within their organization have their access strictly enforced, with only enough access to perform their specific business tasks AND only for the time period they need it. For example, a DevOps engineer needs admin permissions to a Kubernetes Cluster to make configuration changes. They should only gain access to the specific cluster and specifically with the required permissions to perform the task (for the DevOps guys who read this – no worries – this should happen seamlessly without changing the usual way you are used to work).

  • Zero-Standing Permissions (AKA ZSP)
    The 3rd principle actually combines both Just-in-Time Access and the Principle of Least Privilege approach, where it eliminates permanent access, the ‘always allow’ to privileged accounts for both humans or machines. Every request to resources is validated from scratch, including an authentication request. Requests are made only when needed, and the ephemeral nature of zero-standing permissions (ZSP) ensures they’re enabled for specific tasks only. Another major benefit of ZSP is your servers or databases don’t hold sensitive secrets that could be compromised. An example is an SQL database where your users table is completely empty, meaning, no one has constant permission to access the database, as said – “Zero-Standing Permission”. When an identity asks for access it will be granted temporary credentials that would be created at that moment, and would provide the minimum permission required for the minimum time needed to perform the task – “Least Privileged Approach”. This way, an attacker would find it extremely difficult to acquire improper access or escalate privileges from an existing weaker account. 

Why Akeyless is in the best position to provide Zero-Trust?

After reviewing the above principles of Zero-Trust Access, we’ll demonstrate how Akeyless Vault secrets management helps you implement these principles within your environments.

  1. Akeyless Vault speaks the language of every machine or human that wishes to gain access
    First, you need the ability to receive the access request. Akeyless enables interconnectivity with any channel, tool and protocol through your preferred method – SDK (Java, Python, Go, JavaScript), CLI, API, Web UI, provides built-in plugins for any DevOps tool and agentless support for SSH, RDP, Kubectl, SQL and Web-application Access.
  2. Akeyless Vault supports multiple authentication methods and 3rd-party identity providers
    Second, you’d need to authenticate the access requestor using 3rd Party Identity Providers. Akeyless Vault utilizes 3rd-party IdPs for the SSO authorization of the access request to interact with your applications; MFA is supported. Additionally, Akeyless Vault validates the client request with the IdP.
  3. Provide access, using just-in-time Secrets Creation 
    The ability to create any type of credentials – Akeyless Vault creates new and temporary credentials for any entity you work with, such as  RDP, SQL, LDAP, AD, AWS-STS and more.
    The ability to issue a certificate on the spot – Akeyless Vault functions as a Certificate Authority to generate short lived certificates. By doing that, it eliminates the operational burden of updating expired certificates, as well as the security risks associated with certificates that are set far into the future and could be compromised.
    Creation of minimum privileges for the created credentials/certificates, according the customer’s policy. For example, Akeyless Vault allows to set exact roles in a DB for a temporary user that is created ad-hoc.
  1. Ability to delete the credentials, in order to make them temporary and to make sure that eventually there will be a zero standing permission.
  2. Fine-grained auditing through ongoing monitoring to generate a full audit trail and offer complete transparency into who authorized access and who was given it, when it was granted and when it expired.

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