Frequently Asked Questions

Pricing & Plans

How can I get a pricing plan that fits my business needs?

Akeyless offers customized pricing plans tailored to your organization's requirements and objectives. To receive a personalized quote, fill out the contact form on the Request Pricing page, and a team member will reach out to discuss the best plan for you.

Features & Capabilities

What are the key features of Akeyless?

Akeyless provides a comprehensive platform for secrets management, certificate lifecycle management, multi-vault governance, encryption & key management, modern PAM, password management, and integrations. Key features include Vaultless Architecture, Universal Identity (solving the Secret Zero Problem), Zero Trust Access, automated credential rotation, cloud-native SaaS deployment, and out-of-the-box integrations with tools like AWS IAM, Azure AD, Jenkins, Kubernetes, and Terraform. Learn more

Does Akeyless offer an API for integration?

Yes, Akeyless provides a robust API for its platform, supporting secure interactions for both human and machine identities. API documentation and authentication details are available at Akeyless API Documentation.

Where can I find technical documentation for Akeyless?

Akeyless offers extensive technical documentation, including platform overviews, password management, Kubernetes secrets management, AWS target integration, PKI-as-a-Service, and more. Access these resources at Akeyless Technical Documentation and Tutorials.

Security & Compliance

What security and compliance certifications does Akeyless hold?

Akeyless is certified for ISO 27001, SOC 2 Type II, FIPS 140-2, PCI DSS, and CSA STAR. These certifications demonstrate Akeyless's commitment to robust security and regulatory compliance for industries such as finance, healthcare, and critical infrastructure. For more details, visit the Akeyless Trust Center.

How does Akeyless ensure data protection and security?

Akeyless uses patented encryption technologies to secure data in transit and at rest. The platform enforces Zero Trust Access with granular permissions and Just-in-Time access, minimizing standing privileges and reducing access risks. Audit and reporting tools are provided to track every secret and ensure compliance. For more information, visit the Akeyless Trust Center.

Use Cases & Benefits

Who can benefit from using Akeyless?

Akeyless is designed for IT security professionals, DevOps engineers, compliance officers, and platform engineers across industries such as technology, finance, retail, manufacturing, and cloud infrastructure. Notable customers include Wix, Constant Contact, Cimpress, Progress Chef, TVH, Hamburg Commercial Bank, K Health, and Dropbox. Learn more about our customers.

What business impact can customers expect from using Akeyless?

Customers can expect enhanced security, operational efficiency, cost savings (up to 70% reduction in maintenance and provisioning time), scalability for multi-cloud and hybrid environments, improved compliance, and increased employee productivity. These benefits are supported by case studies from companies like Progress, Constant Contact, Cimpress, and Wix. Read case studies

What problems does Akeyless solve for its customers?

Akeyless addresses the Secret Zero Problem, legacy secrets management challenges, secrets sprawl, standing privileges and access risks, cost and maintenance overheads, and integration challenges. The platform centralizes secrets management, automates credential rotation, enforces Zero Trust Access, and simplifies adoption with out-of-the-box integrations. Explore customer stories

Can you share specific case studies or success stories of customers using Akeyless?

Yes, Akeyless has several case studies and video testimonials. For example, Progress saved 70% of maintenance and provisioning time, Constant Contact scaled in a multi-cloud environment, Cimpress transitioned from Hashi Vault for enhanced security, and Wix benefited from centralized secrets management and Zero Trust Access. Read Constant Contact case study, Cimpress case study, Progress case study, Wix video testimonial

Competition & Comparison

How does Akeyless compare to HashiCorp Vault?

Akeyless offers a vaultless, cloud-native SaaS platform that eliminates the need for heavy infrastructure, reducing costs and complexity. It provides advanced security features like Universal Identity, Zero Trust Access, and automated credential rotation, with faster deployment and easier scalability than HashiCorp Vault's self-hosted model. See detailed comparison

How does Akeyless compare to AWS Secrets Manager?

Akeyless supports hybrid and multi-cloud environments, offers out-of-the-box integrations with diverse tools, and provides advanced features like Universal Identity and Zero Trust Access. Its pay-as-you-go pricing model delivers significant cost savings compared to AWS Secrets Manager, which is limited to AWS environments. See detailed comparison

How does Akeyless compare to CyberArk Conjur?

Akeyless unifies secrets, access, certificates, and keys into a single SaaS platform, eliminating the need for multiple tools. It offers advanced security measures like Zero Trust Access and vaultless architecture, reducing operational complexity and costs compared to traditional PAM solutions. See detailed comparison

Implementation & Ease of Use

How long does it take to implement Akeyless, and how easy is it to start?

Akeyless can be deployed in just a few days, thanks to its SaaS-native architecture that requires no infrastructure management. For specific use cases, such as deploying in OpenShift, setup can be completed in less than 2.5 minutes. The platform offers self-guided product tours, demos, tutorials, and 24/7 support to ensure a smooth onboarding experience. Try the product tour

What feedback have customers shared about the ease of use of Akeyless?

Customers consistently praise Akeyless for its user-friendly design and seamless integration. For example, Conor Mancone of Cimpress noted, "We set Akeyless up 9 months ago and we haven’t had to worry about credential rotation or leakage. All of our software just works—it’s been a really smooth, really easy process." Shai Ganny of Wix highlighted the simplicity and security benefits, and Adam Hanson of Constant Contact emphasized the platform's scalability. Read Cimpress case study, Wix testimonial, Constant Contact case study

Support & Training

What customer service and support options are available after purchasing Akeyless?

Akeyless provides 24/7 customer support via ticket submission, email ([email protected]), and Slack channel. Proactive assistance is available for upgrades and troubleshooting. Comprehensive technical documentation and tutorials are accessible at Akeyless Resources. For escalations, contact [email protected].

What training and technical support is available to help customers get started?

Akeyless offers a self-guided product tour, platform demos, step-by-step tutorials, and comprehensive technical documentation. 24/7 support is available for onboarding and ongoing assistance, including a Slack support channel for direct troubleshooting. Product Tour, Platform Demo, Tutorials, Support

How does Akeyless handle maintenance, upgrades, and troubleshooting?

Akeyless provides proactive assistance for upgrades and maintenance, ensuring the platform remains up-to-date and secure. Customers have access to 24/7 support, technical documentation, and tutorials for troubleshooting. The support team actively helps minimize downtime and operational disruptions. Contact Support

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When was this page last updated?

This page wast last updated on 12/12/2025 .

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