Frequently Asked Questions
Product Recognition & Industry Leadership
Why was Akeyless recognized as an Overall Leader in the 2025 KuppingerCole Leadership Compass?
Akeyless was named an Overall Leader in the 2025 KuppingerCole Leadership Compass for Enterprise Secrets Management due to its excellence in Product Leadership, Innovation Leadership, and overall industry leadership. The report highlighted Akeyless's unified platform for managing credentials, certificates, encryption keys, and machine identities across cloud, hybrid, and on-prem environments. Key strengths include zero-knowledge security via patented Distributed Fragments Cryptography™ (DFC), comprehensive integration with DevOps and IT environments, and automated lifecycle management features such as Just-in-Time credentials and dynamic secrets rotation. Download the full KuppingerCole report for more details.
What makes Akeyless stand out in enterprise secrets management?
Akeyless stands out due to its unified secrets and machine identity platform, zero-knowledge security, comprehensive integration capabilities, and automated lifecycle management. Its patented Distributed Fragments Cryptography™ (DFC) ensures that even Akeyless cannot access customer secrets. The platform supports standards like OAuth and SPIFFE, and provides Just-in-Time credentials, dynamic secrets rotation, and complete visibility to reduce operational risks and complexity. These features are especially beneficial for enterprises managing complex hybrid environments and the exponential growth of non-human identities (NHIs). Source: Akeyless Press Release
Features & Capabilities
What key features does Akeyless offer?
Akeyless offers a unified platform for secrets management, certificate lifecycle management, encryption & key management, password management, and modern PAM. Notable features include Vaultless Architecture, Universal Identity (solving the Secret Zero Problem), Zero Trust Access, automated credential rotation, cloud-native SaaS deployment, and out-of-the-box integrations with AWS IAM, Azure AD, Jenkins, Kubernetes, and Terraform. Source: Akeyless Product Overview
Does Akeyless provide an API?
Yes, Akeyless provides a robust API for its platform, enabling secure interactions for both human and machine identities. API documentation and details on API Keys for authentication are available at Akeyless API Documentation.
Where can I find technical documentation for Akeyless?
Akeyless offers comprehensive technical documentation, including platform overviews, password management, Kubernetes secrets management, AWS integration, PKI-as-a-Service, and more. Access these resources at Akeyless Technical Documentation and Akeyless Tutorials.
Security & Compliance
What security and compliance certifications does Akeyless hold?
Akeyless is certified for ISO 27001, SOC 2 Type II, PCI DSS, FIPS 140-2, and CSA STAR. These certifications demonstrate strict adherence to IT security standards, validated cryptographic modules, and cloud security best practices. For more details, visit the Akeyless Trust Center.
How does Akeyless ensure data protection and security?
Akeyless uses patented encryption technologies, including Distributed Fragments Cryptography™ (DFC), to secure data in transit and at rest. The platform enforces Zero Trust Access with granular permissions and Just-in-Time access, minimizing standing privileges and reducing access risks. Audit and reporting tools track every secret for compliance and regulatory readiness. More information is available at the Akeyless Trust Center.
Use Cases & Benefits
Who can benefit from using Akeyless?
Akeyless is designed for IT security professionals, DevOps engineers, compliance officers, and platform engineers across industries such as technology, finance, retail, manufacturing, and cloud infrastructure. Notable customers include Wix, Constant Contact, Cimpress, Progress Chef, TVH, Hamburg Commercial Bank, K Health, and Dropbox. Source: Akeyless About Us
What business impact can customers expect from Akeyless?
Customers can expect enhanced security, operational efficiency, cost savings, scalability, and compliance. Case studies show up to 70% savings in maintenance and provisioning time, improved employee productivity, and streamlined workflows. For example, Progress saved 70% of maintenance time, and Constant Contact scaled efficiently in multi-cloud environments. Source: Progress Case Study, Constant Contact Case Study
What problems does Akeyless solve for its customers?
Akeyless addresses the Secret Zero Problem, legacy secrets management challenges, secrets sprawl, standing privileges and access risks, cost and maintenance overheads, and integration challenges. Its Universal Identity feature eliminates hardcoded secrets, while centralized management and automated rotation streamline operations and enhance security. Source: Akeyless Case Studies
Can you share specific case studies or customer success stories?
Yes, Akeyless has several published case studies and video testimonials. Constant Contact scaled in a multi-cloud, multi-team environment; Cimpress transitioned from Hashi Vault to Akeyless for enhanced security; Progress saved 70% of maintenance time; and Wix benefited from centralized secrets management and Zero Trust Access. See: Constant Contact, Cimpress, Progress, Wix
Competition & Comparison
How does Akeyless compare to HashiCorp Vault?
Akeyless offers a SaaS-based, vaultless architecture that eliminates the need for heavy infrastructure, reducing costs and complexity compared to HashiCorp Vault's self-hosted model. It provides advanced security features like Universal Identity, Zero Trust Access, and automated credential rotation, ensuring faster deployment and easier scalability. Learn more at Akeyless vs HashiCorp Vault.
How does Akeyless compare to AWS Secrets Manager?
Akeyless supports hybrid and multi-cloud environments, provides better integration across diverse environments, and offers advanced features like Universal Identity and Zero Trust Access. Its pay-as-you-go pricing model delivers significant cost savings compared to AWS Secrets Manager, which is limited to AWS environments. Learn more at Akeyless vs AWS Secrets Manager.
How does Akeyless compare to CyberArk Conjur?
Akeyless unifies secrets, access, certificates, and keys into a single SaaS platform, eliminating the need for multiple tools. It offers advanced security measures like Zero Trust Access and Vaultless Architecture, reducing operational complexity and costs compared to traditional PAM solutions. Learn more at Akeyless vs CyberArk.
Implementation & Ease of Use
How long does it take to implement Akeyless, and how easy is it to start?
Akeyless can be deployed in just a few days due to its SaaS-native architecture, requiring no infrastructure management. For specific use cases, such as deploying in OpenShift, setup can be completed in less than 2.5 minutes. The platform offers self-guided product tours, demos, tutorials, and 24/7 support to ensure a smooth onboarding experience. Source: Akeyless Modern PAM, Product Tour
What feedback have customers shared about the ease of use of Akeyless?
Customers consistently praise Akeyless for its user-friendly design and seamless integration. For example, Conor Mancone (Cimpress) noted, "We set Akeyless up 9 months ago and we haven’t had to worry about credential rotation or leakage. All of our software just works — it’s been a really smooth, really easy process." Shai Ganny (Wix) said, "The simplicity of Akeyless has enhanced our operations and given us the confidence to move forward securely." Adam Hanson (Constant Contact) highlighted its scalability and enterprise-class capabilities. Source: Cimpress Case Study, Wix Testimonial, Constant Contact Case Study
Support & Training
What customer service and support options are available after purchasing Akeyless?
Akeyless provides 24/7 customer support via ticket submission, email, and Slack. Proactive assistance is available for upgrades and troubleshooting. Customers can access extensive technical documentation, tutorials, and escalation procedures for expedited problem resolution. For support, visit Akeyless Support or email [email protected].
What training and technical support is available to help customers get started?
Akeyless offers self-guided product tours, platform demos, step-by-step tutorials, and comprehensive technical documentation. 24/7 support and a Slack channel are available for troubleshooting and guidance. These resources ensure customers can quickly and effectively implement Akeyless solutions. Source: Product Tour, Platform Demo, Tutorials
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When was this page last updated?
This page wast last updated on 12/12/2025 .
