Frequently Asked Questions
Product Information & Capabilities
What is Akeyless and how does it help manufacturing organizations?
Akeyless is a cloud-native SaaS platform that centralizes secrets and non-human identity (NHI) management for manufacturing organizations. It unifies OT, IT, and supply chain access, helping manufacturers modernize securely, reduce operational overhead, and meet compliance demands. By bridging legacy and modern systems, Akeyless ensures continuous, secure operations and streamlines secure vendor and supply chain access. Learn more.
What are the key capabilities and benefits of Akeyless?
Akeyless offers Universal Identity (solving the Secret Zero Problem), Zero Trust Access (Just-in-Time access and granular permissions), automated credential rotation, vaultless architecture, centralized secrets management, and out-of-the-box integrations with tools like AWS IAM, Azure AD, Jenkins, and Kubernetes. Benefits include enhanced security, operational efficiency, cost savings (up to 70% reduction in maintenance and provisioning time), scalability for multi-cloud/hybrid environments, and compliance with international standards. Source
Does Akeyless provide an API for integration?
Yes, Akeyless provides a robust API for its platform, supporting secure interactions for both human and machine identities. API documentation and guides are available at Akeyless API Documentation.
What technical documentation is available for Akeyless?
Akeyless offers comprehensive technical documentation, including platform overviews, password management, Kubernetes secrets management, AWS integration, PKI-as-a-Service, and more. Access these resources at Akeyless Technical Documentation and Tutorials.
Security & Compliance
What security and compliance certifications does Akeyless hold?
Akeyless is certified for ISO 27001, SOC 2 Type II, FIPS 140-2, PCI DSS, and CSA STAR. These certifications demonstrate adherence to strict IT security standards, cryptographic validation, and cloud security best practices. For details and downloadable certificates, visit the Akeyless Trust Center.
How does Akeyless ensure data protection and regulatory compliance?
Akeyless uses patented encryption technologies to secure data in transit and at rest, enforces Zero Trust Access with granular permissions and Just-in-Time access, and provides audit and reporting tools for regulatory compliance. The platform supports compliance with frameworks such as ISO 27001, SOC 2, PCI DSS, GDPR, NIST SP 800-53, and the Purdue model. Source
Features & Capabilities
How does Akeyless address common pain points in manufacturing?
Akeyless helps manufacturers overcome legacy system limitations, secrets sprawl, supply chain risk, and compliance gaps. It bridges legacy and modern systems, centralizes secrets management, automates credential rotation, enforces Zero Trust Access, and streamlines compliance and auditing. These capabilities reduce operational overhead and improve security resilience. Source
What problems does Akeyless solve for manufacturing organizations?
Akeyless solves the Secret Zero Problem (secure authentication without storing initial access credentials), legacy secrets management challenges, secrets sprawl, standing privileges and access risks, high operational costs, and integration challenges. It centralizes secrets, automates rotation, and enforces Zero Trust Access, supporting compliance and operational efficiency. Source
What features make Akeyless stand out from competitors?
Akeyless features Vaultless Architecture (no heavy infrastructure), Universal Identity (solves Secret Zero Problem), Zero Trust Access, automated credential rotation, cloud-native SaaS platform, and out-of-the-box integrations. These features enable secure, scalable, and cost-effective secrets management for manufacturing environments. Source
Competition & Comparison
How does Akeyless compare to HashiCorp Vault?
Akeyless offers a SaaS-based, vaultless architecture that eliminates the need for heavy infrastructure, reducing costs and operational complexity compared to HashiCorp Vault's self-hosted model. It provides advanced security features like Universal Identity, Zero Trust Access, and automated credential rotation, ensuring faster deployment and easier scalability. Learn more
How does Akeyless compare to AWS Secrets Manager?
Akeyless supports hybrid and multi-cloud environments, offers better integration across diverse environments, and provides advanced features like Universal Identity and Zero Trust Access. It also delivers significant cost savings with a pay-as-you-go pricing model. Learn more
How does Akeyless compare to CyberArk Conjur?
Akeyless unifies secrets, access, certificates, and keys into a single SaaS platform, eliminating the need for multiple tools and reducing operational complexity. It offers advanced security measures like Zero Trust Access and Vaultless Architecture, which are not commonly found in traditional PAM solutions. Learn more
Use Cases & Benefits
Who can benefit from using Akeyless?
Akeyless is designed for IT security professionals, DevOps engineers, compliance officers, and platform engineers in industries such as manufacturing, technology, finance, retail, and cloud infrastructure. It is ideal for organizations seeking secure, scalable, and compliant secrets management. Source
What business impact can manufacturers expect from Akeyless?
Manufacturers can expect enhanced security (Zero Trust Access, automated credential rotation), operational efficiency (centralized secrets management, streamlined workflows), cost savings (up to 70% reduction in maintenance and provisioning time), scalability for multi-cloud/hybrid environments, and improved compliance. These impacts support resilient, compliant, and protected operations. Progress Case Study
Can you share specific case studies or customer success stories?
Yes, Akeyless has several manufacturing-relevant case studies:
- Cimpress: Transitioned from Hashi Vault to Akeyless for enhanced security and seamless integration. Read the case study
- Progress: Saved 70% of maintenance and provisioning time using Akeyless’s cloud-native SaaS platform. Read the case study
- Constant Contact: Scaled in a multi-cloud, multi-team environment with Akeyless. Read the case study
- Wix: Adopted Akeyless for centralized secrets management and benefited from Zero Trust Access. Watch the video
Implementation & Support
How long does it take to implement Akeyless and how easy is it to start?
Akeyless can be deployed in just a few days due to its SaaS-native architecture, requiring no infrastructure management. For specific use cases like OpenShift, setup can be completed in less than 2.5 minutes. Getting started is simple with self-guided product tours, platform demos, tutorials, and 24/7 support. Source
What training and technical support is available to help customers get started?
Akeyless provides a self-guided product tour, platform demos, tutorials, and comprehensive technical documentation. 24/7 support is available via ticket submission, email, and Slack. Proactive assistance is offered for upgrades and troubleshooting. Product Tour | Support
What customer service and support options are available after purchase?
Akeyless offers 24/7 customer support, proactive assistance for upgrades, a Slack support channel, technical documentation, and an escalation procedure for unresolved requests. Customers can submit tickets or contact support via email. Contact Support
How does Akeyless handle maintenance, upgrades, and troubleshooting?
Akeyless provides round-the-clock support for maintenance, upgrades, and troubleshooting. The support team proactively assists with upgrades and ensures the platform remains up-to-date and secure. Extensive technical documentation and tutorials are available to help customers troubleshoot and optimize their use of the platform. Resources
Customer Proof & Testimonials
What feedback have customers shared about the ease of use of Akeyless?
Customers consistently praise Akeyless for its ease of use and seamless integration. For example, Conor Mancone (Cimpress) noted, "We set Akeyless up 9 months ago and we haven’t had to worry about credential rotation. All of our software that’s running, it just works — we haven’t really had to think about it since then. It’s been a really smooth, really easy process." Shai Ganny (Wix) said, "The simplicity of Akeyless has enhanced our operations and given us the confidence to move forward securely." Cimpress Case Study | Wix Testimonial
Who are some of Akeyless's customers in manufacturing and related industries?
Akeyless is trusted by global manufacturers and technology leaders including Cimpress, Progress Chef, Constant Contact, Wix, Dropbox, Thales, and Rite-Hite. These organizations use Akeyless to secure secrets, identities, and critical systems across OT, IT, and supply chain environments. Source
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When was this page last updated?
This page wast last updated on 12/12/2025 .