Frequently Asked Questions

SSH Key Management Fundamentals

What is SSH key management and why is it important?

SSH key management refers to the processes and strategies used to securely generate, store, rotate, and retire SSH keys, which are used for authenticating and encrypting communications with remote servers. Proper SSH key management is critical for preventing cybersecurity incidents such as unauthorized access, data theft, and system failures. Poor practices can lead to compromised security, key sprawl, and orphaned keys, increasing the risk of attacks and operational disruption. Learn more.

What are the risks of poor SSH key management?

Poor SSH key management can result in compromised security, loss of control due to key sprawl, and the presence of static or orphaned keys. Attackers who gain access to private SSH keys can impersonate administrators, steal sensitive data, disrupt operations, and escalate privileges. Orphaned keys and static keys increase the attack surface and make it difficult to maintain accurate audit logs and revoke unnecessary access. Read more.

What are dynamic and rotated SSH keys, and how do they improve security?

Dynamic SSH keys are created on-demand for authorized users and are leased for a limited time, reducing the risk of long-lived credentials. Rotated SSH keys are periodically replaced according to organizational policies, ensuring that keys are not used for extended periods and minimizing the risk of compromise. Both approaches help address key sprawl and improve overall security posture. Details here.

Features & Capabilities

What features does Akeyless offer for SSH key management and secrets management?

Akeyless provides a cloud-native SaaS platform with features such as vaultless architecture, Universal Identity (solving the Secret Zero Problem), Zero Trust Access with granular permissions and Just-in-Time access, automated credential rotation, centralized secrets management, and out-of-the-box integrations with tools like AWS IAM, Azure AD, Jenkins, and Kubernetes. These capabilities help organizations manage SSH keys securely, reduce operational complexity, and address key sprawl. Explore features.

Does Akeyless provide an API for SSH key management and secrets management?

Yes, Akeyless offers a comprehensive API for its platform, including SSH key management and secrets management. The API supports secure interactions for both human and machine identities and uses API Keys for authentication. You can access the API documentation at Akeyless API documentation.

What technical documentation is available for implementing Akeyless?

Akeyless provides extensive technical documentation, including general platform guides, SSH key management documentation, Kubernetes secrets management, AWS target integration, PKI-as-a-Service, and password management. These resources offer step-by-step instructions for effective implementation. Access documentation at docs.akeyless.io and tutorials.akeyless.io.

Security & Compliance

How does Akeyless ensure security and compliance for SSH key management?

Akeyless enforces high security standards through patented encryption technologies, granular permissions, Just-in-Time access, and audit and reporting tools. The platform complies with ISO 27001, SOC 2 Type II, PCI DSS, GDPR, and holds certifications such as FIPS 140-2 and CSA STAR. These measures ensure robust protection and regulatory compliance for SSH key management. Visit the Akeyless Trust Center for details.

What security and compliance certifications does Akeyless hold?

Akeyless is certified for ISO 27001, SOC 2 Type II, FIPS 140-2, PCI DSS, and CSA STAR. These certifications demonstrate Akeyless’s commitment to security and compliance for regulated industries. See all certifications.

Use Cases & Benefits

Who can benefit from Akeyless SSH key management solutions?

Akeyless is designed for IT security professionals, DevOps engineers, compliance officers, and platform engineers in industries such as technology, finance, retail, manufacturing, and cloud infrastructure. Organizations seeking secure, scalable, and compliant SSH key management and secrets management benefit from Akeyless’s platform. Learn about our customers.

What business impact can customers expect from using Akeyless?

Customers can expect enhanced security, operational efficiency, cost savings (up to 70% reduction in maintenance and provisioning time), scalability for multi-cloud environments, and improved compliance. Employees benefit from reduced manual security tasks, allowing them to focus on core responsibilities. See Progress case study.

Can you share specific case studies or customer success stories?

Yes. Constant Contact scaled in a multi-cloud, multi-team environment using Akeyless (read case study). Cimpress transitioned from Hashi Vault to Akeyless for enhanced security and seamless integration (read case study). Progress saved 70% of maintenance and provisioning time (read case study). Wix adopted Akeyless for centralized secrets management and Zero Trust Access (watch video).

Customer Experience & Support

How easy is it to implement Akeyless for SSH key management?

Akeyless can be deployed in just a few days due to its SaaS-native architecture, requiring no infrastructure management. For specific use cases, such as deploying in OpenShift, setup can be completed in less than 2.5 minutes. Self-guided product tours, platform demos, tutorials, and 24/7 support are available to help users get started quickly. Try the product tour.

What customer support and training does Akeyless provide?

Akeyless offers 24/7 customer support via ticket submission, email, and Slack channel. Proactive assistance is available for upgrades and troubleshooting. Training resources include self-guided product tours, platform demos, tutorials, and comprehensive technical documentation. For unresolved requests, an escalation procedure is in place. Contact support.

What feedback have customers given about the ease of use of Akeyless?

Customers consistently praise Akeyless for its ease of use and seamless integration. For example, Conor Mancone (Cimpress) noted, "We set Akeyless up 9 months ago and we haven’t had to worry about credential rotation or leakage. All of our software just works—it’s been a really smooth, really easy process." Shai Ganny (Wix) said, "The simplicity of Akeyless has enhanced our operations and given us the confidence to move forward securely." Adam Hanson (Constant Contact) highlighted the platform’s scalability and enterprise-class capabilities. Read Cimpress case study.

Competition & Comparison

How does Akeyless compare to HashiCorp Vault for SSH key management?

Akeyless offers a vaultless, cloud-native SaaS architecture, reducing infrastructure and operational overhead compared to HashiCorp Vault’s self-hosted model. It provides advanced security features like Universal Identity, Zero Trust Access, and automated credential rotation, enabling faster deployment and easier scalability. See comparison.

How does Akeyless compare to AWS Secrets Manager for SSH key management?

Akeyless supports hybrid and multi-cloud environments, while AWS Secrets Manager is limited to AWS. Akeyless offers better integration across diverse environments, advanced features like Universal Identity and Zero Trust Access, and significant cost savings with a pay-as-you-go model. See comparison.

How does Akeyless compare to CyberArk Conjur for SSH key management?

Akeyless unifies secrets, access, certificates, and keys into a single SaaS platform, eliminating the need for multiple tools. It provides advanced security measures like Zero Trust Access and vaultless architecture, reducing operational complexity and costs compared to traditional PAM solutions. See comparison.

Technical Requirements

What are the technical requirements for using Akeyless?

Akeyless is a cloud-native SaaS platform, requiring no on-premises infrastructure. It supports integration with major DevOps tools, cloud providers, and identity platforms. Technical documentation and tutorials are available to guide implementation and integration. See technical docs.

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SSH Key Management

You can either use a traditional password for the authentication process or, more likely, an SSH key. The latter option is more secure and easier to use, but a business needs proper SSH key management strategies to ensure a positive cybersecurity posture.

Understanding SSH Keys

In an SSH exchange, two keys (a key pair) are used to authenticate and encrypt communications. After the keys are generated, they provide ongoing access for a seamless access experience.

A public key and a private key are involved. The public one stays on the remote system, and entities requesting access provide the matching private key to authenticate.

The use cases for this SSH public-private interaction include:

  • Accessing critical databases and servers
  • Facilitating sensitive file transfers through encryption
  • Issuing remote commands
  • Delivering technical support

SSH key management and the ability to track and use private and public keys properly help prevent the consequences of cybersecurity incidents, such as stolen data or system failures.

The Risks of Poor SSH Key Management

What happens when an organization fails to adopt the right SSH key management practices and policies? You run the following risks by not focusing on this essential component of cybersecurity now.

Compromised Security

Once an attacker gains access to a private SSH key, it can impersonate system administrators and survey your network unhindered. These entities can leak or steal critical business information.

Too Many Keys

When key management doesn’t occur in a single location, anybody in the company can generate and reuse their own keys, resulting in a loss of control from system administrators. This decentralization makes it difficult to keep track of all those secrets, resulting in a massive attack surface.

This issue is known as key sprawl, and it’s only magnified by the increased use of remote servers and cloud services. 

Problematic Keys

There are two types of SSH keys that you want to avoid as a network security administrator: static keys and orphaned keys.

Unlike certificate-based security, SSH keys never expire and require action to be retired. Failing to do so results in several risks:

  • The longer an SSH key remains operational, the higher the chance it is leveraged in a cyberattack.
  • Employees assigned with permanent SSH keys might leave the company at some point and still have access privileges needlessly.
  • Too many aged keys makes it even harder to identify the purposes of individual keys.
  • Management of SSH key security is generally harder.

An “orphaned” key is one where the original use is no longer relevant or the location of the private or public keys are no longer known. It makes sense to retire these keys, but some IT professionals are hesitant to do so, out of fear to inadvertently break something.

What’s At Stake?

Compromised SSH keys are a prime target for hackers because of the tremendous amount of potential damage they can cause. Most users of SSH are system administrators, and their accounts have increased privileges. A malicious party might:

  • Upload malware to the server
  • Steal sensitive information
  • Disrupt daily operations and file transfers
  • Unlock additional SSH keys for even more unauthorized access

The event of an attack can have significant implications on the internal operations of a company, the digital safety of its employees and partners, and the amount of trust with customers and the industry in general.

Common Solutions for SSH Key Management

Proper SSH key management requires using the right strategy and solutions, such as using dynamically created keys or rotated keys to limit risk.

How do either of these two options work?

  • Dynamic keys: This type involves an administrator registering a secret key with “sudo” privileges. When an authorized request is made, the vault will create a new SSH key pair and add it as an authorized key for the user. Private keys issued to a user are leased and can be renewed if needed. Keep in mind, the vault will have no way of tracking key usage, which can make it difficult to maintain accurate audit logs.
  • Rotating keys: This approach aims to further enhance security by frequently rotating authorized keys. The frequency of rotation will depend on your organization’s policies. With key rotation, users will be required to create new keys after a set interval to ensure the same key isn’t being used for too long. Key rotation is one of the main ways to address key sprawl.

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