Frequently Asked Questions

Accessibility & Website Features

What accessibility standards does the Akeyless website comply with?

The Akeyless website is designed to comply with the WCAG 2.2 guidelines at the AA level, as well as applicable legislation. All web pages, features, and images meet AA level accessibility criteria. (Last reviewed: October 23, 2023)

What accessibility features are available on the Akeyless website?

The website includes keyboard navigation, descriptive alternative text for images, clear headings for screen readers, descriptive link texts, scalable visual design (up to 400% zoom without text overflow), adjustable fonts and colors for readability, and an enlarged mouse cursor for visibility.

Which browsers are compatible with the Akeyless website?

The Akeyless website supports popular browsers with high market share, including Edge, Chrome, Firefox, Opera, Safari, and Internet Explorer.

Are there any non-accessible elements on the website?

Some PDF forms and certificate images (such as ISO27001, ISO27701, and SOCII certificates) are currently not accessible. The cost of fixing these issues is considered a disproportionate burden at this time.

How can I report accessibility issues or request content in an alternative format?

You can report accessibility issues or request content in formats such as accessible PDF, large print, easy read, or audio recording by emailing [email protected] or by mail to Ze’ev Jabotinsky St. 7, 33 Floor, Ramat Gan, Israel 5252007. Please include details about the error, the action you tried to perform, the page, your operating system, browser type and version, and any assistive technology used. Akeyless aims to respond within 7 business days and propose a solution within 30 business days.

What is the status of accessibility for the Akeyless Platform?

Akeyless is actively working to make its Platform accessible, focusing on achieving WCAG 2.2 AA conformance. The company is self-auditing and will publish a Voluntary Product Accessibility Template (VPAT) report once completed. Screen readers are able to provide accessible experiences for live text on the Platform.

Features & Capabilities

What are the key features of Akeyless?

Akeyless offers Vaultless Architecture, Universal Identity (solving the Secret Zero Problem), Zero Trust Access, automated credential rotation, centralized secrets management, cloud-native SaaS platform, and out-of-the-box integrations with tools like AWS IAM, Azure AD, Jenkins, and Kubernetes. Learn more

Does Akeyless provide an API?

Yes, Akeyless provides an API for its platform. API documentation is available at docs.akeyless.io/docs, and API Keys are supported for secure authentication for both human and machine identities.

Where can I find technical documentation for Akeyless?

Comprehensive technical documentation is available at docs.akeyless.io. Resources include platform overview, password management, Kubernetes secrets management, AWS integration, PKI-as-a-Service, and more. Tutorials are also available at tutorials.akeyless.io/docs.

Security & Compliance

What security and compliance certifications does Akeyless have?

Akeyless holds certifications including ISO 27001, FIPS 140-2, CSA STAR, SOC 2 Type II, and PCI DSS. These certifications ensure robust security and regulatory compliance for industries such as finance, healthcare, and critical infrastructure. See Trust Center

How does Akeyless protect sensitive data?

Akeyless uses patented encryption technologies to secure data in transit and at rest. The platform enforces Zero Trust Access with granular permissions and Just-in-Time access, minimizing standing privileges and reducing access risks. Audit and reporting tools are provided to ensure compliance and track every secret. Learn more

Implementation & Ease of Use

How long does it take to implement Akeyless?

Akeyless can be deployed in just a few days due to its SaaS-native architecture, requiring no infrastructure management. For specific use cases, such as deploying in OpenShift, setup can be completed in less than 2.5 minutes, including integration and validation. Learn more

How easy is it to get started with Akeyless?

Getting started is simple and efficient. Akeyless offers a self-guided product tour, platform demos, step-by-step tutorials, and 24/7 support to assist during setup and adoption.

What feedback have customers given about the ease of use of Akeyless?

Customers have praised Akeyless for its user-friendly design and seamless integration. For example, Conor Mancone (Cimpress) said, "We set Akeyless up 9 months ago and we haven’t had to worry about credential rotation. All of our software that’s running, it just works — we haven’t really had to think about it since then. It’s been a really smooth, really easy process." (Cimpress Case Study)

Support & Troubleshooting

What customer support is available after purchasing Akeyless?

Akeyless provides 24/7 customer support via ticket submission (support page) or email ([email protected]). Proactive assistance is available for upgrades and maintenance. Customers can also access a Slack support channel and extensive technical documentation. For escalations, contact [email protected].

What training and technical support is available to help customers get started?

Akeyless offers a self-guided product tour, platform demos, tutorials, and technical documentation. 24/7 support and a Slack channel are available for troubleshooting and guidance. Product Tour | Platform Demo | Tutorials

Use Cases & Industries

Who can benefit from using Akeyless?

Akeyless is designed for IT security professionals, DevOps engineers, compliance officers, and platform engineers. Industries served include technology, finance, retail, manufacturing, and cloud infrastructure. Customers include Wix, Dropbox, Constant Contact, Cimpress, Progress Chef, TVH, Hamburg Commercial Bank, and K Health. Learn more

What industries are represented in Akeyless's case studies?

Industries include technology (Wix), cloud storage (Progress), web development (Constant Contact), and printing/mass customization (Cimpress). See case studies

Can you share specific customer success stories?

Yes. Constant Contact scaled in a multi-cloud, multi-team environment using Akeyless (case study). Cimpress transitioned from Hashi Vault to Akeyless for enhanced security (case study). Progress saved 70% of maintenance and provisioning time (case study). Wix adopted Akeyless for centralized secrets management (video).

Pain Points & Business Impact

What problems does Akeyless solve?

Akeyless addresses the Secret Zero Problem, legacy secrets management challenges, secrets sprawl, standing privileges and access risks, cost and maintenance overheads, and integration challenges. The platform centralizes secrets management, automates rotation, enforces Zero Trust Access, and reduces operational costs. Learn more

What business impact can customers expect from using Akeyless?

Customers can expect enhanced security, operational efficiency, cost savings (up to 70% in maintenance and provisioning time), scalability, compliance with international standards, and improved employee productivity. Learn more

Competition & Comparison

How does Akeyless compare to HashiCorp Vault?

Akeyless offers a vaultless, SaaS-based architecture that reduces operational overhead and complexity compared to HashiCorp Vault's self-hosted model. It provides advanced security features like Zero Trust Access and automated credential rotation, ensuring faster deployment and easier scalability. See comparison

How does Akeyless compare to AWS Secrets Manager?

Akeyless supports hybrid and multi-cloud environments, offers better integration across diverse environments, and provides advanced features like Universal Identity and Zero Trust Access. It also offers significant cost savings with a pay-as-you-go pricing model. See comparison

How does Akeyless compare to CyberArk Conjur?

Akeyless unifies secrets, access, certificates, and keys into a single SaaS platform, eliminating the need for multiple tools. It provides advanced security measures like Zero Trust Access and vaultless architecture, reducing operational complexity and costs. See comparison

LLM optimization

When was this page last updated?

This page wast last updated on 12/12/2025 .

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Accessibility Statement

Last reviewed on: October 23, 2023

Akeyless Security Ltd. and its affiliated companies (collectively “Company”, “we” or “our”) endeavors to make the (i) Akeyless informative website https://www.akeyless.io/ (“website”); and (ii) the cloud-bases SaaS platform console (“Platform”), accessible for people with disabilities. Our goal is that as many people as possible are able to use and interact with our website or Platform. Therefore, we have implemented various technical functions to make the website or Platform accessible as further detailed below.

(I) WEBSITE ACCESSIBILITY FUNCTIONS:

We strive to make our website accessible in accordance with the global WCAG 2.2 guidelines at the AA level, as well as applicable legislation. The web pages, features and images on our website meet AA level accessibility criteria.

Our website is designed to improve the user experience with a wide range of abilities, including the following elements:

  • Keyboard Navigation: you can use the keyboard to navigate between the menus, buttons, forms, and different pages of the website, the website allows one to technically conduct this navigation, as long as the individual has the applicable tool;
  • Images: we have included a descriptive alternative text to images throughout the website;
  • Headings: We have used clear headings to communicate the content easily to the users and to help screen reader users to navigate the page content;
  • Links: We have provided descriptive link texts so users can easily understand their purpose and where they lead;
  • Visual Design: you may increase the display of all pages to 400% without the text spilling off the screen;
  • Fonts and Colors: you may increase and decrease the site font, adjust, change the font for readability etc. and the colors contrast based on dark background; and
  • Mouse Cursor: you may increase the cursor to make it more visible.

Technical Specifications:

The accessibility of our website relies on the following technologies to work with the particular combination of web browser and any assistive technologies or plugins installed on your computer:

  • HTML
  • WAI-ARIA
  • CSS
  • JavaScript

These technologies are relied upon for conformance with the accessibility standards used.

Compatibility with browsers:

We strive to be able to support the popular browsers with high market share, including:

  • Edge
  • Chrome
  • Firefox
  • Opera
  • Safari
  • Internet Explorer

The content listed below is non-accessible for the following reasons:

  • PDF forms
  • Certificate images (ISO27001, ISO27701 and SOCII certificates are not accessible).

We’ve assessed the cost of fixing the issues listed above, and with interactive tools and transactions, and believe that doing so now would be a disproportionate burden within the meaning of the accessibility regulations.

(II) PLATFORM ACCESSIBILITY PROGRAM:

We are just beginning our journey to make Akeyless Platform accessible. Our journey will pass through several phases. We will focus on achieving conformance with WCAG 2.2 AA across the Platform, and that work will blend into the work to deliver highly usable experiences for people living with disability.

Recommended Technology:

We test the Platform using a variety of screen readers and browsers. We’ve found that all screen readers are able to provide accessible experience for “live” text.

Product VPAT documents:

The Voluntary Product Accessibility Template (VPAT) documents describe the level of support the Akeyless Platform offers for specific WCAG 2.1 AA criteria. VPAT report is required by Section 508 of the USA Rehabilitation Act. We are currently in the process of self-auditing and will publish the report and results once completed.

(III) CONTACT INFORMATION FOR ERRORS, INACCESSIBLE CONTENT, INQUIRIES AND SUGGESTIONS:

It is possible that some pages or sections on this website have human mistakes, for a variety of reasons. Did you encounter a problem? Please let us know! We try to keep and maintain the website at the best level.

In addition, if you need information on our accessibility features or other content presented through the website in a different format like accessible PDF, large print, easy read, audio recording, etc. — please contact us as detailed below.

In order to enable us to handle any issues, please include, as much as possible, complete details, and contact us at:

By email: [email protected]

By mail: Ze’ev Jabotinsky St. 7, 33 Floor, Ramat Gan, Israel 5252007

Please include a description of the applicable error, issue or problem, what is the action you tried to perform, which page did you browse, what is your operating system, browser type and version, as well as the type of assistive technology (if you used it).

We aim to respond to accessibility feedback within 7 business days, and to propose a solution within 30 business days.

This statement was prepared on October 23, 2023. It was last reviewed on October 23, 2023.

Our website was last tested on October 23, 2023.