Frequently Asked Questions

Features & Capabilities

What core problems does Akeyless solve for enterprises?

Akeyless addresses several critical challenges: the Secret Zero Problem (secure authentication without storing initial access credentials), legacy secrets management inefficiencies, secrets sprawl, excessive standing privileges, high operational costs, and integration complexity. Its Universal Identity, Zero Trust Access, automated credential rotation, and vaultless architecture help organizations centralize secrets management, automate rotation, and reduce breach risks. Source

What are the key features and benefits of Akeyless?

Akeyless offers Universal Identity (solving the Secret Zero Problem), Zero Trust Access (Just-in-Time access and granular permissions), automated credential rotation, vaultless architecture, centralized secrets management, out-of-the-box integrations (AWS IAM, Azure AD, Jenkins, Kubernetes), and a cloud-native SaaS platform. Benefits include enhanced security, operational efficiency, cost savings (up to 70% reduction in maintenance/provisioning time), scalability, and compliance with standards like ISO 27001 and SOC 2. Source

Does Akeyless support API access and integrations?

Yes, Akeyless provides a robust API for platform access, supporting API Keys for secure authentication of both human and machine identities. Extensive documentation is available at docs.akeyless.io/docs. Out-of-the-box integrations include AWS IAM, Azure AD, Jenkins, Kubernetes, and Terraform, making it ideal for DevOps workflows. Source

What technical documentation is available for Akeyless?

Akeyless offers comprehensive technical documentation, including platform overviews, password management, Kubernetes secrets management, AWS integration, PKI-as-a-Service, and more. Resources are available at docs.akeyless.io and tutorials.akeyless.io/docs. Source

Security & Compliance

What security and compliance certifications does Akeyless hold?

Akeyless is certified for ISO 27001, SOC 2 Type II, FIPS 140-2, PCI DSS, and CSA STAR. These certifications demonstrate adherence to strict IT security standards, validated cryptographic modules, and cloud security best practices. For details, visit the Akeyless Trust Center. Source

How does Akeyless protect sensitive data and credentials?

Akeyless uses patented encryption technologies, including Distributed Fragments Cryptography (DFC), ensuring encryption keys are never stored as whole entities. This approach secures data in transit and at rest, prevents unauthorized decryption, and supports unified secrets management across cloud and on-premises environments. Source

Does Akeyless support Zero Trust Access and Just-in-Time credentials?

Yes, Akeyless enforces Zero Trust Access with granular permissions and Just-in-Time access, minimizing standing privileges and reducing unauthorized access risks. Credentials are treated as ephemeral, hindering attackers' ability to move laterally and reducing breach risks. Source

Use Cases & Benefits

Who can benefit from using Akeyless?

Akeyless is designed for IT security professionals, DevOps engineers, compliance officers, and platform engineers across industries such as technology, finance, retail, manufacturing, and cloud infrastructure. Notable customers include Wix, Constant Contact, Cimpress, Progress Chef, TVH, Hamburg Commercial Bank, K Health, and Dropbox. Source

What business impact can customers expect from Akeyless?

Customers can expect enhanced security, operational efficiency, cost savings (up to 70% reduction in maintenance/provisioning time), scalability for multi-cloud/hybrid environments, regulatory compliance, and improved employee productivity. Progress Case Study

Can you share specific case studies or customer success stories?

Yes. Constant Contact scaled in a multi-cloud, multi-team environment using Akeyless (case study). Cimpress transitioned from Hashi Vault to Akeyless for enhanced security and seamless integration (case study). Progress saved 70% of maintenance and provisioning time using Akeyless’s cloud-native SaaS platform (case study). Wix adopted Akeyless for centralized secrets management and Zero Trust Access (video).

What feedback have customers given about the ease of use of Akeyless?

Customers consistently praise Akeyless for its ease of use and seamless integration. For example, Conor Mancone (Cimpress) said, “We set Akeyless up 9 months ago and we haven’t had to worry about credential rotation. We haven’t had to worry about credential leakage. All of our software that’s running, it just works — we haven’t really had to think about it since then. It’s been a really smooth, really easy process.” (Cimpress Case Study)

Competition & Comparison

How does Akeyless compare to HashiCorp Vault?

Akeyless offers a vaultless architecture, eliminating the need for heavy infrastructure and reducing costs and complexity. Its SaaS-based deployment enables faster implementation and easier scalability. Advanced features like Universal Identity, Zero Trust Access, and automated credential rotation differentiate Akeyless from HashiCorp Vault’s self-hosted model. Learn more

How does Akeyless compare to AWS Secrets Manager?

Akeyless supports hybrid and multi-cloud environments, provides better integration across diverse environments, and offers significant cost savings with a pay-as-you-go model. Advanced features include Universal Identity and Zero Trust Access, which are not available in AWS Secrets Manager. Learn more

How does Akeyless compare to CyberArk Conjur?

Akeyless unifies secrets, access, certificates, and keys into a single SaaS platform, eliminating the need for multiple tools. It offers advanced security measures like Zero Trust Access and vaultless architecture, reducing operational complexity and costs compared to traditional PAM solutions. Learn more

Implementation & Support

How long does it take to implement Akeyless, and how easy is it to start?

Akeyless can be deployed in just a few days due to its SaaS-native model, requiring no infrastructure management. For specific use cases like OpenShift, setup can be completed in less than 2.5 minutes. Getting started is simple with self-guided product tours, platform demos, tutorials, and 24/7 support. Source

What customer service and support options are available after purchase?

Akeyless provides 24/7 customer support via ticket submission, email, and Slack channel. Proactive assistance is available for upgrades and troubleshooting. Technical documentation and tutorials are accessible online, and an escalation procedure is in place for expedited problem resolution. Source

What training and technical support is available to help customers get started?

Akeyless offers self-guided product tours, platform demos, step-by-step tutorials, and comprehensive technical documentation. 24/7 support and a Slack channel are available for troubleshooting and guidance. Proactive assistance ensures the platform remains up-to-date and secure. Source

How does Akeyless handle maintenance, upgrades, and troubleshooting?

Akeyless provides 24/7 support for maintenance, upgrades, and troubleshooting. The support team proactively assists with upgrades and ensures the platform is secure and up-to-date. Technical documentation and tutorials are available to help customers resolve issues independently. Source

Industry Coverage & Customer Proof

What industries are represented in Akeyless's case studies?

Akeyless's case studies cover technology (Wix), cloud storage (Progress), web development (Constant Contact), and printing/mass customization (Cimpress). These demonstrate Akeyless’s versatility across diverse sectors. Source

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When was this page last updated?

This page wast last updated on 12/12/2025 .

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Did Outdated Technology Burn CDK In Their Recent Cyber Attack?

CDK cyber attack blog

In late June of this year, CDK Global, a key software provider for the automotive industry, suffered a severe ransomware attack. This event not only disrupted thousands of auto dealerships across North America but also underscored the dangers of relying on outdated legacy systems. While Akeyless Security specializes in safeguarding enterprise secrets and identities, this attack highlights the broader need for resilient, modern cybersecurity technology.

The Anatomy of the CDK Global Attack reveals a chilling timeline of events that plunged the company into chaos. 

On June 19, 2024, the initial ransomware attack by the BlackSuit gang occurred, leading to a shutdown of IT systems. A second cyberattack followed the next day. The restoration process started on June 22, with full recovery expected by early July. This sequence illustrates the severe disruption, affecting approximately 15,000 dealerships and causing significant setbacks in vehicle sales, financing, repairs, and overall operations.

Understanding the tactics of the BlackSuit ransomware gang uncovers why they are a formidable adversary for enterprises. 

This group uses double extortion tactics, demanding high ransoms while threatening to release sensitive data. They target critical sectors like healthcare, education, IT, government, retail, and manufacturing to maximize their impact. Known for sophisticated attack methods, including phishing and exploiting software vulnerabilities, the BlackSuit gang has rapidly escalated its threats since emerging in April 2023.

The Root Cause: Reliance on Legacy Systems

CDK’s reliance on outdated technology was the root cause of the attack’s success. According to Kathi Kruse in her article on Medium, CDK Global’s system integrated outdated technologies and had not seen significant upgrades for decades. This created security gaps and inefficiencies, leaving it vulnerable to attacks. The system’s age, lack of innovation, outdated security protocols, inadequate backup and recovery plans, single points of failure, and fragmented infrastructure all contributed to its downfall.

Modern Solutions for Modern Threats

The threat of ransomware is not just a theoretical risk but a financial reality, projected to cost the world $265 billion by 2031. Cybersecurity Ventures highlights this impending crisis, underscoring the urgency for enterprises to update their cybersecurity strategies. The CDK Global attack serves as a stark reminder that outdated systems cannot counter the sophisticated tactics of modern cybercriminals.

By genuinely embracing just-in-time least-privilege credentials, your organization can shift its security culture. This approach treats credentials as ephemeral, significantly hindering attackers’ ability to move laterally within the network. It creates a dynamic security environment that adapts to threats in real-time, reducing the risk of breaches and insider threats.

Akeyless helps enterprises avoid the pitfalls of outdated technology by providing trusted, modern solutions for protecting secrets and identities.Using its Unique Machine Identity functionality, Akeyless can secure and rotate secrets even for legacy and on-prem systems. The Akeyless platform ensures sensitive credentials are securely managed, automates secrets lifecycle management, and provides unified secrets management across cloud and on-premises environments. Akeyless’s Vaultless® Secrets Management, powered by Distributed Fragments Cryptography (DFC), offers enhanced security by ensuring encryption keys are never stored as whole entities, significantly reducing the risk of data breaches and preventing unauthorized secret decryption.

A Path Forward

The CDK Global cyberattack underscores the urgent need for enterprises to modernize their cybersecurity measures and adopt the use of just-in-time least-privilege credentials. By investing in up-to-date technology, developing robust incident response plans, enhancing data protection strategies, and regularly auditing security practices, enterprises can significantly reduce the risks posed by modern cyber threats. This proactive approach is essential for maintaining operational integrity and protecting sensitive information.

Adopting modern solutions like Akeyless is a necessary and surprisingly easy step to stay ahead in the cybersecurity game. Transitioning from legacy systems to our Vaultless® Secrets Management addresses key challenges in security, integration, and scalability, and Akeyless can also secure legacy systems that have been traditionally left vulnerable. The migration process to Akeyless is streamlined, and Akeyless requires minimal setup due to our SaaS model, which eliminates the need for extensive infrastructure or complicated deployments

Consider the example of Cimpress, a global enterprise that significantly benefited from adopting Akeyless. Conor Mancone, Principal Application Security Engineer at Cimpress, shared their positive experience: “We set Akeyless up 9 months ago and we haven’t had to worry about credential rotation. We haven’t had to worry about credential leakage. All of our software that’s running it just works — we haven’t really had to think about it since then. It’s been a really smooth, really easy process.” It is notable that only with Akeyless was Cimpress able to rotate credentials for its on-prem industrial printers, closing a crucial security gap.

Ensure your technology and security practices are future-proofed and don’t get burned with legacy technology. Get started with a demo today!

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