Frequently Asked Questions

Product Information & Core Problems

What is Akeyless and what core problems does it solve?

Akeyless is a cloud-native SaaS platform for secrets management, designed to centralize, automate, and secure credentials, encryption keys, certificates, and other secrets for both human and machine identities. It solves critical problems such as the Secret Zero Problem (secure authentication without hardcoded initial credentials), legacy secrets management inefficiencies, secrets sprawl, excessive standing privileges, high operational costs, and complex integrations. By centralizing secrets management and automating rotation, Akeyless helps organizations reduce breach risks, streamline operations, and save up to 70% in maintenance and provisioning time. Source

How does Akeyless help organizations manage secrets for both human and machine identities?

Akeyless provides an intelligent, automated, and centralized platform to discover, manage, and secure secrets for both human and non-human identities (such as service accounts, applications, containers, databases, CI/CD pipelines, etc.). Its Universal Identity feature eliminates hardcoded secrets, while automated credential rotation and granular access controls ensure that secrets are properly secured, rotated, and managed across the entire environment. This reduces risks from orphaned identities, expired credentials, and excessive privileges. Source

Features & Capabilities

What are the key features and capabilities of Akeyless?

Akeyless offers several key features: Vaultless Architecture (no heavy infrastructure required), Universal Identity (solves the Secret Zero Problem), Zero Trust Access (granular permissions and Just-in-Time access), Automated Credential Rotation, Centralized Secrets Management, Out-of-the-Box Integrations (AWS IAM, Azure AD, Jenkins, Kubernetes, Terraform), and a Cloud-Native SaaS Platform with pay-as-you-go pricing. These features enable enhanced security, operational efficiency, cost savings, and scalability for hybrid and multi-cloud environments. Source

Does Akeyless provide an API for integration and automation?

Yes, Akeyless provides a robust API for its platform, enabling secure interactions for both human and machine identities. API documentation and guides are available at docs.akeyless.io/docs, and API Keys are supported for authentication. Source

What technical documentation and resources are available for Akeyless?

Akeyless offers comprehensive technical documentation, including platform overviews, password management, Kubernetes secrets management, AWS integration, PKI-as-a-Service, and more. These resources are available at docs.akeyless.io and tutorials.akeyless.io/docs, providing step-by-step instructions for implementation and troubleshooting. Source

Security & Compliance

What security and compliance certifications does Akeyless hold?

Akeyless is certified for ISO 27001, SOC 2 Type II, PCI DSS, FIPS 140-2, and CSA STAR, demonstrating adherence to international security and regulatory standards. These certifications ensure robust security for regulated industries such as finance, healthcare, and critical infrastructure. Details and certificates are available at the Akeyless Trust Center. Source

How does Akeyless ensure data protection and privacy?

Akeyless uses patented encryption technologies, including Distributed Fragments Cryptography (DFC), to secure data in transit and at rest. The platform enforces Zero Trust principles, granular permissions, and Just-in-Time access, ensuring only authorized users can access secrets. Akeyless cannot access customer secrets, reinforcing privacy. Audit and reporting tools are provided for compliance and regulatory readiness. Source

Use Cases & Target Audience

Who can benefit from using Akeyless?

Akeyless is designed for IT Security Professionals, DevOps Engineers, Compliance Officers, and Platform Engineers across industries such as technology, finance, retail, manufacturing, and cloud infrastructure. It is ideal for organizations seeking secure, scalable, and efficient secrets management, especially those operating in hybrid or multi-cloud environments. Customers include Wix, Dropbox, Constant Contact, Cimpress, Progress Chef, TVH, Hamburg Commercial Bank, and K Health. Source

What industries are represented in Akeyless's case studies?

Akeyless's case studies feature solutions for technology (Wix), cloud storage (Progress), web development (Constant Contact), and printing/mass customization (Cimpress). These demonstrate the platform's versatility across diverse sectors. Source

Pain Points & Business Impact

What common pain points does Akeyless address?

Akeyless addresses pain points such as the Secret Zero Problem, legacy secrets management inefficiencies, secrets sprawl, excessive standing privileges, high operational and maintenance costs, and integration challenges. By centralizing secrets management and automating rotation, Akeyless helps organizations regain control, reduce breach risks, and streamline operations. Source

What business impact can customers expect from using Akeyless?

Customers can expect enhanced security (Zero Trust Access, automated credential rotation), operational efficiency (centralized management, streamlined workflows), cost savings (up to 70% reduction in maintenance and provisioning time), scalability (support for multi-cloud/hybrid environments), compliance (ISO 27001, SOC, FIPS 140-2), and improved employee productivity. Source

Customer Proof & Success Stories

What feedback have customers shared about the ease of use of Akeyless?

Customers have praised Akeyless for its user-friendly design and seamless integration. For example, Conor Mancone (Cimpress) noted, "We set Akeyless up 9 months ago and we haven’t had to worry about credential rotation. All of our software that’s running, it just works — we haven’t really had to think about it since then. It’s been a really smooth, really easy process." Shai Ganny (Wix) highlighted the simplicity and operational confidence provided by Akeyless. Adam Hanson (Constant Contact) emphasized the platform's scalability and enterprise-class capabilities. Cimpress Case Study, Wix Testimonial, Constant Contact Case Study

Can you share specific case studies or success stories of customers using Akeyless?

Yes, Akeyless has several case studies and video testimonials: Constant Contact scaled in a multi-cloud, multi-team environment; Cimpress transitioned from Hashi Vault to Akeyless for enhanced security and integration; Progress saved 70% of maintenance and provisioning time; Wix adopted Akeyless for centralized secrets management and Zero Trust Access. These stories are available at Constant Contact, Cimpress, Progress, and Wix.

Competition & Comparison

How does Akeyless compare to HashiCorp Vault?

Akeyless offers a vaultless, cloud-native SaaS architecture, eliminating the need for heavy infrastructure and reducing operational overhead compared to HashiCorp Vault's self-hosted model. It provides advanced security features like Universal Identity, Zero Trust Access, and automated credential rotation, enabling faster deployment and easier scalability. For more details, visit Akeyless vs HashiCorp Vault.

How does Akeyless compare to AWS Secrets Manager?

Akeyless supports hybrid and multi-cloud environments, offers out-of-the-box integrations with tools like Jenkins, Kubernetes, and Terraform, and provides advanced features such as Universal Identity and Zero Trust Access. Its pay-as-you-go pricing model delivers significant cost savings and better integration across diverse environments. For more details, visit Akeyless vs AWS Secrets Manager.

How does Akeyless compare to CyberArk Conjur?

Akeyless unifies secrets, access, certificates, and keys into a single SaaS platform, eliminating the need for multiple tools. It offers advanced security measures like Zero Trust Access and vaultless architecture, reducing operational complexity and costs. For more details, visit Akeyless vs CyberArk.

Implementation, Support & Training

How long does it take to implement Akeyless and how easy is it to start?

Akeyless can be deployed in just a few days due to its SaaS-native architecture, requiring no infrastructure management. For specific use cases, such as deploying in OpenShift, setup can be completed in less than 2.5 minutes. Getting started is simple, with self-guided product tours, platform demos, tutorials, and 24/7 support available. Source

What customer service and support options are available after purchasing Akeyless?

Akeyless provides 24/7 customer support via ticket submission, email, and Slack channel. Proactive assistance is available for upgrades and troubleshooting. Extensive technical documentation and tutorials are provided, and an escalation procedure exists for expedited problem resolution. Source

What training and technical support is available to help customers get started with Akeyless?

Akeyless offers self-guided product tours, platform demos, step-by-step tutorials, and comprehensive technical documentation. 24/7 support and a Slack channel are available for troubleshooting and guidance. Proactive assistance ensures the platform remains up-to-date and secure. Source

How does Akeyless handle maintenance, upgrades, and troubleshooting?

Akeyless provides 24/7 support for maintenance, upgrades, and troubleshooting. The support team proactively assists with upgrades, ensuring the platform is secure and minimizing downtime. Technical documentation and tutorials are available to help customers troubleshoot and optimize their use of the platform. Source

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When was this page last updated?

This page wast last updated on 12/12/2025 .

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The CISO’s Guide to Secrets Management

CISOs guide to secrets management

The CISO’s Guide to Secrets Management gets to the heart of the secrets management crisis. As a CISO you are facing an unprecedented challenge. Businesses are rapidly migrating to multicloud environments making the task of safeguarding digital assets increasingly complex. The protection of “secrets” – privileged credentials, encryption keys, and certificates are emerging as a critical concern.

It’s like trying to secure a house with a thousand doors, each with its own unique lock. And the number of doors keeps growing.

A single door unlocked can lead to operational chaos, data theft, and severe reputational damage like the recent breaches at Cloudflare, Uber, LastPass and Microsoft.

Complicating matters is the explosion of both human and machine identities in modern IT ecosystems. Traditional security approaches, designed for simpler times, are struggling to keep pace. Cybercriminals, ever-adaptive, are quick to exploit these vulnerabilities.

Adding to this challenge is the burden of legacy technology and outdated practices. Trying to address modern security threats with legacy tools can feel like trying to roll a boulder uphill while fending off thieves. This technological mismatch forces companies to allocate substantial resources to maintain and patch systems that are fundamentally ill-equipped for today’s threat landscape. The result is a costly, inefficient security posture that leaves organizations vulnerable despite their best efforts.

Read on for insights into how enterprises can move forward with confidence and protect their sensitive assets while shedding the weight of outdated systems and practices.

Secrets are the #1 cause of breaches


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Credential compromise has emerged as the primary gateway for malicious actors.

Recent high-profile security breaches like the recent CDK Global attack, share a common thread: the exploitation of exposed secrets.

While other vulnerabilities, such as those experienced by Cloudflare due to insecure coding practices and cloud misconfigurations, do provide potential entry points, it’s the abuse of privileged credentials that enables attackers to move laterally within systems, escalating the breach’s severity.

Our modern sprawling networks of applications, infrastructure, and cloud environments create an ever-expanding attack surface. In this complex ecosystem, identity management and intelligent protection of secrets are critical.

And while human-centric security approaches is crucial, a new challenge looms on the horizon: the exponential growth of machine identities and their unique security implications.

When it comes to identity and access management, human users are just the tip of the iceberg.

The real challenge lurking beneath the surface is the exponential growth of non-human identities like service accounts, applications, containers, virtual machines, databases, scheduled tasks, CI/CD pipelines, and more.

The average enterprise already has a staggering 45x more machine identities than human workers. This number is rapidly accelerating as companies adopt modern technologies like cloud, containers, microservices, and automation.

Each of these non-human entities requires its own set of credentials, keys, certificates, and other secrets to authenticate, communicate, and perform its function securely.

We’re talking about millions or even billions of secrets that need to be properly secured, rotated, and managed across the entire environment. Keeping this torrent of machine identity secrets under control is overwhelmingly complex, if not impossible, with manual processes and disconnected tools.

Akeyless offers an intelligent, automated, and centralized way to discover, manage, and secure all secrets – both human and non-human. This approach reduces the risk of unplanned downtime from expired service credentials and prevents orphaned identities with excessive privileges from opening up lateral movement pathways for attackers.

Additionally, it ensures that unsecured secrets hidden in codebases or CI/CD pipelines do not become ticking time bombs.

CISOs are facing a tsunami of secrets.

Passwords, API keys, and encryption keys are flooding your organization’s systems, overwhelming the ability to track and secure them across enterprises.

Secrets sprawl isn’t just a nuisance—it’s crippling businesses. Eight out of ten companies have suffered outages from expired machine identities. Half have come to a standstill due to mismanaged credentials.

You’ve seen the headlines. SolarWinds. Colonial Pipeline. Uber.

All breached due to poor secrets handling including leaked API keys, stolen certificates, and compromised credentials. Last year, stolen credentials caused more data breaches than any other factor, accounting for half of all incidents.

And, the problem is growing. Your enterprise likely has 240% more digital identities than two years ago. Developers added nearly 13 million new secrets to GitHub in 2023 alone.

Security teams are drowning. They can’t keep up with the surge of new microservices and cloud instances, each spawning its own set of credentials. This explosion of secrets leaves enterprises vulnerable to supply chain attacks and data breaches.

Akeyless SaaS Secrets Management is your life raft. Centralized, automated secrets management can help you regain control. It will manage and protect every credential across your IT landscape.

Secrets sprawl does not have to sink your organization. You can take action to stem the tide.

Rising Wave of Breaches

As a CISO, you’re caught in a tug-of-war.

Your DevOps team is laser-focused on preventing credential theft in their daily code work. Meanwhile, you’re juggling broader concerns like cloud misconfigurations and container vulnerabilities. This misalignment is creating dangerous blind spots in your security.

The numbers paint a stark picture. Less than half of security teams use a dedicated secrets management system. Over half are unhappy with their current approach, citing inability to secure all secrets and lack of central management.

This fragmented approach leaves you vulnerable on multiple fronts:

  • Attackers can escalate privileges using leaked admin credentials.
  • Compromised service accounts allow lateral movement across your systems.
  • Exposed encryption keys can lead to data breaches.
  • Stolen API keys put your cloud resources at risk of hijacking.
  • Expired certificates and unrotated credentials cause unexpected downtime.

You can’t manually track and rotate every credential scattered across your expanding cloud, DevOps, and on-premises environments. It’s simply not scalable.

You need a unified approach that aligns both your day-to-day and long-term security needs. A centralized system that gives you visibility, control, and automation over all your secrets.

Don’t let misalignment and manual processes leave you exposed. It’s time to bridge the gap between your teams and adopt a comprehensive secrets management strategy.

If you feel like you’re drowning in a sea of point solutions for secrets management, you’re not alone.

Most organizations are trying to cobble together 15 different tools from 18 categories, supplied by over 60 vendors. It’s a mess.

This patchwork approach is more than just a headache—it’s dangerous and expensive. A whopping 77% of organizations can’t even figure out which security tools they actually need.

Think about it. You’ve got:

  • Cloud providers’ secrets services, each for their own platform
  • Standalone solutions that only handle some secrets
  • PAM tools for admin credentials
  • Separate systems for certificates and SSH keys
  • KMS for encryption keys
  • IGA for certain identities

This fragmented setup leaves you with gaping security holes. You can’t see or control all your secrets in one place. You’re constantly juggling different tools, increasing the risk of mistakes and oversights.

The industry knows this isn’t sustainable. That’s why major vendors are scrambling to build comprehensive secrets management into their platforms. They recognize that you need a single solution to handle all secrets, for both humans and machines.

Forward-thinking companies like DropBox, Progress, and Thales are already moving to centralized platforms like Akeyless. These solutions offer complete coverage, integrate seamlessly with your existing tech, and give you a unified policy framework.

Don’t let secrets sprawl be your Achilles’ heel. It’s time to consolidate and take control. Your organization’s security depends on it.

You need a comprehensive strategy to solve your secrets management challenges.

Engage the right people, processes, and accountability structures across your organization.

Here’s how to take the lead:

  1. Form a Secrets Management Task Force. Include representatives from IAM, security operations, app development, DevOps, cloud engineering, and business units. This team will create policies and processes that work for everyone.
  2. Appoint a Deputy CISO to lead a dedicated Secrets Security Program. Their responsibilities:
    • Audit and inventory all secrets
    • Define organizational policies and standards
    • Establish access controls and rotation schedules
    • Implement automation across the toolchain
    • Monitor and respond to incidents
  3. Assign clear roles across your organization:
    • Cloud Security: Secure platform secrets
    • Application Security: Ensure secure usage in SDLC
    • IAM: Govern privileged access
    • Security Operations: Monitor and respond to incidents
    • Data Security: Manage encryption keys
    • Risk and Compliance: Align with regulations
  4. Conduct a comprehensive secrets audit.
  5. Build a centralized inventory.
  6. Define clear policies and best practices aligned with your risk appetite.
  7. Implement automated solutions that integrate with your development pipeline and cloud platforms. Make adoption easy for developers.
  8. Continuously monitor for anomalies and maintain a dedicated incident response plan.

This approach ensures secrets management gets the attention it deserves. Your task force will break down silos, foster collaboration, and drive a comprehensive strategy. By addressing both technology and human elements, you’ll effectively mitigate the risks of secrets sprawl.

To identify gaps and areas for improvement in your current secrets management approach, ask the following questions

  • Visibility: How many secrets truly exist across our applications, clouds, DevOps pipelines, and data centers? Do we have the means to discover the full scope?
  • Exposure: Can we automatically rotate exposed secrets before attackers leverage access? Do we continuously monitor for leaked credentials?
  • Access: Are robust controls, auditing, and approval workflows in place to gate and monitor access to our most privileged and sensitive secrets? Is usage tied to identity?
  • Rotation: Do we have standardized processes to rotate secrets on a regular cadence and/or on-demand in the event of a potential compromise?
  • Integration: Is secrets management embedded seamlessly into developer workflows and tooling? Can we consistently broker just-in-time secrets access across the full stack?
  • Compliance: How are we ensuring secrets controls align with regulatory requirements like GDPR, PCI-DSS, HIPAA, etc.? Can we generate compliant audit trails?
  • Incident Response: Do we have a dedicated playbook for rapidly investigating and mitigating potential secrets-related breaches or abuse? Are clear roles defined?
  • Ownership: Who is ultimately accountable for securing different classes of secrets across teams, applications, and environments? Are expectations and metrics defined?

Probing these areas will reveal critical gaps in your people, processes, and technology. Don’t let these issues fester—they’re potential blind spots that could leave you vulnerable.

Use these questions to guide your strategy. They’ll help you prioritize improvements and build a mature secrets management program that truly protects your organization.

Traditional, fragmented approaches can’t keep pace with the complexity of cloud-native operations.

Organizations need a centralized solution that provides constant visibility, control, and protection for all credentials across every environment.

Akeyless offers such a unified approach to secrets management, functioning as a consolidated command center for identity security. Their platform enables organizations to manage secrets securely throughout their lifecycle with several key features:

  1. SaaS delivery model: This ensures easy access and scalability while maintaining high security through Distributed Fragments Cryptography (DFC). Organizations can manage secrets at scale without compromising security, and Akeyless cannot access customer secrets, reinforcing data privacy.
  2. Secure secrets storage: Using Zero Trust encryption principles, this feature ensures only authorized users can access or manage stored secrets.
  3. Granular access control: Role-based access control (RBAC) and just-in-time access reduce the risk of standing privileges, aligning with least privilege principles.
  4. Automated secrets rotation: On-demand or scheduled rotation helps meet security and compliance requirements.
  5. DevOps integration: Seamless integration with DevOps and GitOps workflows facilitates adoption across IT ecosystems.
  6. Comprehensive auditing: Detailed access and activity logs simplify compliance efforts.
  7. Transparent pricing: Akeyless offers a straightforward pricing model without hidden fees.

This strategic approach allows organizations to scale their protection as their environment grows, maintaining full control over their secrets. By addressing secrets management gaps holistically, enterprises can tackle the challenges posed by uncontrolled secrets sprawl. Akeyless aims to empower CISOs to safeguard their organization’s critical assets, enabling secure and confident innovation.

As a CISO, you’ve seen the headlines. Cloudflare. Uber. Microsoft. Each breach a stark reminder of what’s at stake.

Your team is drowning in a sea of credentials. Passwords, API keys, certificates – multiplying faster than you can track. It’s not just humans anymore. Machines now outnumber your workforce 45 to 1, each needing its own set of keys.

You’ve tried patching the holes. A tool here, a process there. But the cracks are widening. Your developers are cutting corners. Your auditors are raising flags. And somewhere out there, an attacker is probing your defenses.

The old ways aren’t working. Not in this world of cloud, microservices, and continuous deployment. You need a new approach. One that brings order to the chaos. That scales with your ambitions, not against them.

It’s time to take control. To turn this tide of digital secrets from a liability into a strength. Your board is watching. Your customers are counting on you.

The path forward exists. Companies like yours are already taking the first steps. They’re unifying their approach, automating the tedious, and empowering their teams.

Don’t let the next breach be yours. Reach out for a demo and learn how you can secure your organization’s digital future!

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