Frequently Asked Questions
Product Information & DFC™ Technology
What is Distributed Fragments Cryptography™ (DFC™) and how does it work?
Distributed Fragments Cryptography™ (DFC™) is Akeyless's patented technology for cryptographic operations. It uses fragments of an encryption key distributed across different regions and cloud providers. These fragments act as separate keys and are never combined, even during encryption or decryption. One fragment is created and kept in your environment, ensuring exclusive ownership and zero knowledge for Akeyless. This approach enables zero-knowledge encryption and provides robust protection for your secrets. Learn more.
How does DFC™ enhance security for my secrets?
DFC™ adds an extra layer of security by constantly refreshing the mathematical values of key fragments. These values change dynamically without affecting the overall sum. To compromise your secrets, an attacker would need to simultaneously breach three separate cloud service providers and your own environment, making unauthorized access extremely difficult. This distributed and dynamic approach makes your secrets nearly impossible to hack. See our NIST FIPS 140-2 certification.
What are the main benefits of using DFC™ technology?
DFC™ offers distributed security, exclusive ownership, and a vaultless SaaS solution. Your keys are never stored in a single location or static state, restricting attackers from exploiting a single attack vector. You maintain your own key fragment, ensuring only you can access your keys. The vaultless architecture enables easy deployment, maintenance, and scalability while maintaining high security standards. Read more about key ownership in the cloud.
Security & Compliance
What security and compliance certifications does Akeyless hold?
Akeyless is certified for ISO 27001, FIPS 140-2, CSA STAR, PCI DSS, and is compliant with SOC 2 Type II and GDPR. These certifications demonstrate Akeyless's commitment to robust security and regulatory compliance for industries such as finance, healthcare, and critical infrastructure. For more details, visit our Trust Center.
How does Akeyless ensure data protection and encryption?
Akeyless uses patented encryption technologies, including DFC™, to secure data both in transit and at rest. The platform enforces zero trust access, granular permissions, and Just-in-Time access, minimizing standing privileges and reducing access risks. Audit and reporting tools are provided to track every secret and ensure compliance with regulatory requirements. Learn more about our security practices.
Features & Capabilities
What are the key features of Akeyless's platform?
Akeyless offers Universal Identity (solving the Secret Zero Problem), Zero Trust Access, automated credential rotation, vaultless architecture, centralized secrets management, and out-of-the-box integrations with AWS IAM, Azure AD, Jenkins, Kubernetes, and Terraform. The cloud-native SaaS platform provides scalability, flexibility, and cost-effectiveness. See a full feature overview.
Does Akeyless provide an API for integration?
Yes, Akeyless provides a comprehensive API for its platform. API documentation and guides are available at our API documentation page. Akeyless supports API Keys for authentication, enabling secure interactions for both human and machine identities.
Where can I find technical documentation and resources for Akeyless?
Akeyless offers extensive technical documentation, including platform overviews, password management, Kubernetes secrets management, AWS integration, PKI-as-a-Service, and more. Access these resources at General Technical Documentation and Tutorials.
Use Cases & Benefits
Who can benefit from using Akeyless?
Akeyless is designed for IT security professionals, DevOps engineers, compliance officers, and platform engineers across industries such as technology, finance, retail, manufacturing, and cloud infrastructure. Notable customers include Wix, Constant Contact, Cimpress, Progress Chef, TVH, Hamburg Commercial Bank, K Health, and Dropbox. Learn more about our target audience.
What business impact can customers expect from using Akeyless?
Customers can expect enhanced security, operational efficiency, cost savings (up to 70% in maintenance and provisioning time), scalability for multi-cloud environments, compliance with international standards, and improved employee productivity. These benefits are supported by case studies from companies like Progress, Constant Contact, Cimpress, and Wix. Read Constant Contact's case study.
Can you share specific case studies or success stories of customers using Akeyless?
Yes, Akeyless has several case studies and video testimonials. For example, Constant Contact scaled in a multi-cloud environment, Cimpress transitioned from Hashi Vault to Akeyless for enhanced security, and Progress saved 70% of maintenance time. Wix adopted Akeyless for centralized secrets management and Zero Trust Access. Constant Contact case study, Cimpress case study, Progress case study, Wix video testimonial.
Implementation & Support
How long does it take to implement Akeyless and how easy is it to start?
Akeyless can be deployed in just a few days due to its SaaS-native architecture, requiring no infrastructure management. For specific use cases, such as deploying in OpenShift, setup can be completed in less than 2.5 minutes. Getting started is simple, with self-guided product tours, platform demos, tutorials, and 24/7 support available. Explore the product tour.
What training and technical support is available to help customers get started?
Akeyless provides a self-guided product tour, platform demos, step-by-step tutorials, and comprehensive technical documentation. 24/7 support is available via ticket submission, email, and Slack. Proactive assistance is offered for upgrades and troubleshooting. Submit a support ticket.
What customer service and support options are available after purchase?
Akeyless offers 24/7 customer support, proactive assistance for upgrades, a Slack support channel, technical documentation, tutorials, and an escalation procedure for unresolved requests. Customers can submit tickets or email support for help. Contact support.
How does Akeyless handle maintenance, upgrades, and troubleshooting?
Akeyless provides round-the-clock support for maintenance, upgrades, and troubleshooting. The support team proactively assists with upgrades to keep the platform secure and up-to-date. Extensive technical documentation and tutorials are available to help customers resolve issues efficiently. Access resources.
Customer Feedback & Proof
What feedback have customers shared about the ease of use of Akeyless?
Customers consistently praise Akeyless for its ease of use and seamless integration. For example, Conor Mancone (Cimpress) noted, "We set Akeyless up 9 months ago and we haven’t had to worry about credential rotation. All of our software that’s running, it just works — we haven’t really had to think about it since then. It’s been a really smooth, really easy process." Shai Ganny (Wix) said, "The simplicity of Akeyless has enhanced our operations and given us the confidence to move forward securely." Read Cimpress case study, Wix testimonial.
Competition & Comparison
How does Akeyless compare to HashiCorp Vault?
Akeyless offers a vaultless architecture, eliminating the need for heavy infrastructure and reducing costs and complexity. Its SaaS-based deployment enables faster implementation and easier scalability. Akeyless provides advanced security features like Universal Identity, Zero Trust Access, and automated credential rotation, which are not commonly found in HashiCorp Vault. See detailed comparison.
How does Akeyless compare to AWS Secrets Manager?
Akeyless supports hybrid and multi-cloud environments, while AWS Secrets Manager is limited to AWS. Akeyless offers better integration across diverse environments, advanced features like Universal Identity and Zero Trust Access, and significant cost savings with a pay-as-you-go pricing model. See detailed comparison.
How does Akeyless compare to CyberArk Conjur?
Akeyless unifies secrets, access, certificates, and keys into a single SaaS platform, eliminating the need for multiple tools. It provides advanced security measures like Zero Trust Access and vaultless architecture, reducing operational complexity and costs. See detailed comparison.
Pain Points & Solutions
What core problems does Akeyless solve?
Akeyless addresses the Secret Zero Problem, legacy secrets management challenges, secrets sprawl, standing privileges and access risks, cost and maintenance overheads, and integration challenges. Its Universal Identity, Zero Trust Access, automated credential rotation, and vaultless architecture provide modern solutions to these issues. See customer case studies.
Industries & Case Studies
Which industries are represented in Akeyless's case studies?
Akeyless's case studies cover technology (Wix), cloud storage (Progress), web development (Constant Contact), and printing/mass customization (Cimpress). These examples demonstrate Akeyless's versatility across different sectors. Explore case studies.
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When was this page last updated?
This page wast last updated on 12/12/2025 .