Frequently Asked Questions

Certificate Lifecycle Management Basics

What is certificate lifecycle management?

Certificate lifecycle management refers to the process of overseeing digital certificates throughout their lifespan, including enrollment, validation, revocation, renewal, and removal. Certificates act as identification cards for users and machines, authenticating identities and securing data in transit across corporate networks. Effective management ensures that certificates are issued, validated, revoked, renewed, and removed securely, minimizing risks of unauthorized access or data breaches. Learn more.

What are the five phases of the certificate lifecycle?

The five phases of the certificate lifecycle are: Enrollment (requesting and issuing certificates), Validation (verifying certificate status), Revocation (invalidating certificates when compromised or expired), Renewal (extending certificate validity), and Removal (permanently deleting certificates and related keys). Each phase is documented for audit readiness. Source.

What types of certificates are commonly managed in enterprises?

Common certificate types include Content-Signing Certificates (verifying content origin), Personal Certificates (individual user authentication), Root Certificates (issued by certificate authorities), SSH Certificates (machine access without key sprawl), Server Certificates (SSL/TLS for servers), and Software Publisher Certificates (software authenticity). Source.

Features & Capabilities

What features does Akeyless offer for certificate lifecycle management?

Akeyless provides centralized certificate lifecycle management, including automated enrollment, validation, renewal, revocation, and removal. The platform supports various certificate types (SSL/TLS, SSH, personal, root, content-signing, software publisher) and integrates with PKI-as-a-Service for secure issuance and management. Audit and reporting tools ensure compliance and traceability for every certificate action. PKI-as-a-Service Documentation.

Does Akeyless support automated certificate renewal and revocation?

Yes, Akeyless supports automated certificate renewal and revocation. Policies can be set for automatic renewal, and certificates are revoked upon expiration or when compromised. The platform ensures that all lifecycle actions are logged for audit purposes. Source.

Can Akeyless manage SSH certificates and eliminate SSH key sprawl?

Yes, Akeyless manages SSH certificates by binding public keys to certificates signed by an internal CA, eliminating the need to distribute and update SSH keys across the enterprise. This approach simplifies access management and reduces operational overhead. Learn more.

What technical documentation is available for implementing certificate lifecycle management with Akeyless?

Akeyless offers comprehensive technical documentation, including guides for PKI-as-a-Service, certificate management, Kubernetes secrets management, AWS integration, and more. These resources provide step-by-step instructions for deploying and managing certificates. PKI-as-a-Service Documentation | General Technical Documentation.

Security & Compliance

How does Akeyless ensure the security of certificates and keys?

Akeyless secures certificates and keys using patented encryption technologies for data in transit and at rest. The platform enforces Zero Trust Access with granular permissions and Just-in-Time access, minimizing standing privileges. All certificate actions are logged for audit readiness, and the platform is compliant with international standards such as ISO 27001, SOC 2 Type II, PCI DSS, and GDPR. Trust Center.

What security and compliance certifications does Akeyless hold?

Akeyless holds several certifications, including ISO 27001, FIPS 140-2, CSA STAR, PCI DSS, and SOC 2 Type II. These certifications demonstrate Akeyless's commitment to robust security and regulatory compliance. Trust Center.

Use Cases & Benefits

Who can benefit from Akeyless certificate lifecycle management?

Akeyless certificate lifecycle management benefits IT security professionals, DevOps engineers, compliance officers, and platform engineers across industries such as technology, finance, retail, manufacturing, and cloud infrastructure. The platform is trusted by organizations like Wix, Constant Contact, Cimpress, Progress Chef, and Dropbox for secure, scalable certificate and secrets management. About Us.

What business impact can customers expect from using Akeyless for certificate lifecycle management?

Customers can expect enhanced security, operational efficiency, and cost savings. Akeyless's cloud-native SaaS platform reduces operational costs, with case studies showing up to 70% savings in maintenance and provisioning time. Centralized management and automated processes streamline workflows and support compliance, while employees are relieved from manual certificate and secrets management tasks. Progress Case Study.

Can you share specific case studies or success stories of customers using Akeyless for certificate lifecycle management?

Yes, Akeyless has several case studies and success stories. For example, Progress saved 70% of maintenance and provisioning time using Akeyless’s cloud-native SaaS platform. Constant Contact scaled in a multi-cloud, multi-team environment, and Cimpress transitioned from Hashi Vault to Akeyless for enhanced security and seamless integration. Wix adopted Akeyless for centralized secrets management and benefited from Zero Trust Access. Constant Contact Case Study | Cimpress Case Study | Progress Case Study | Wix Video.

Implementation & Support

How long does it take to implement Akeyless certificate lifecycle management?

Akeyless can be deployed in just a few days due to its SaaS-native architecture, requiring no infrastructure management. For specific use cases, such as deploying the Akeyless Vault platform in OpenShift, setup can be completed in less than 2.5 minutes, including integration and validation. Source.

What training and technical support is available to help customers get started?

Akeyless offers a self-guided product tour, platform demos, step-by-step tutorials, and comprehensive technical documentation. 24/7 customer support is available via ticket submission, email, and Slack channel. Proactive assistance is provided for upgrades and troubleshooting. Product Tour | Platform Demo | Tutorials | Support.

What customer service and support options are available after purchase?

Akeyless provides 24/7 customer support, proactive assistance for upgrades, a Slack support channel, and escalation procedures for unresolved requests. Technical documentation and tutorials are available for troubleshooting and ongoing education. Contact Support | Email Support | Slack Channel.

How does Akeyless handle maintenance, upgrades, and troubleshooting?

Akeyless offers round-the-clock support for maintenance, upgrades, and troubleshooting. The support team proactively assists with upgrades to keep the platform secure and up-to-date, minimizing downtime. Extensive technical documentation and tutorials are available to help customers resolve issues independently. Resources.

Competition & Comparison

How does Akeyless compare to HashiCorp Vault for certificate lifecycle management?

Akeyless offers a vaultless, cloud-native SaaS architecture, eliminating the need for heavy infrastructure and reducing operational overhead compared to HashiCorp Vault's self-hosted model. Akeyless provides advanced security features like Zero Trust Access, automated credential rotation, and faster deployment. Akeyless vs HashiCorp Vault.

How does Akeyless compare to AWS Secrets Manager for certificate lifecycle management?

Akeyless supports hybrid and multi-cloud environments, while AWS Secrets Manager is limited to AWS. Akeyless offers better integration across diverse environments, advanced features like Universal Identity and Zero Trust Access, and significant cost savings with a pay-as-you-go pricing model. Akeyless vs AWS Secrets Manager.

How does Akeyless compare to CyberArk Conjur for certificate lifecycle management?

Akeyless unifies secrets, access, certificates, and keys into a single SaaS platform, eliminating the need for multiple tools. It offers advanced security measures like Zero Trust Access and vaultless architecture, reducing operational complexity and costs compared to traditional PAM solutions like CyberArk Conjur. Akeyless vs CyberArk.

Customer Proof & Testimonials

What feedback have customers shared about the ease of use of Akeyless?

Customers consistently praise Akeyless for its ease of use and seamless integration. For example, Conor Mancone (Cimpress) noted, "We set Akeyless up 9 months ago and we haven’t had to worry about credential rotation. All of our software that’s running, it just works — we haven’t really had to think about it since then. It’s been a really smooth, really easy process." Shai Ganny (Wix) highlighted the simplicity and security of the platform. Adam Hanson (Constant Contact) emphasized its scalability and enterprise-class capabilities. Cimpress Case Study | Wix Testimonial | Constant Contact Case Study.

Technical Requirements

Does Akeyless provide an API for certificate lifecycle management?

Yes, Akeyless provides an API for its platform, including certificate lifecycle management. API documentation and support for API keys are available for secure interactions with both human and machine identities. API Documentation.

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Certificate Lifecycle Management

Digital security is a massive talking point amongst corporate professionals. Most people are familiar with usernames and passwords, but there are far more types of secrets, which companies of all industries must be familiar with. One of them is the certificate, including the different types and how to manage them over their lifetime.

What Is Certificate Lifecycle Management?

Certificates are a concept in business-level security. You can think of them as identification cards, authenticating users and machines in the organization. With corporate networks sharing more sensitive data than ever, being able to verify the identity of the recipients is that much more important.

Do not confuse secrets management for certificate management. Secrets are any sort of credential that can be used for authentication and authorization. They include passwords, keys, certificates themselves, and other tools.

Certificates, a subset of secrets, distinguish themselves by protecting data in transit rather than at rest. They can be used to secure a variety of online applications, such as:

  • E-mail using Simple Mail Transfer Protocol (SMTP) servers
  • Transactions on the Internet through Secure Socket Layer (SSL) or digital signature verification of online code
  • Networks such as Virtual Private Networks (VPNs) or IPV6 protocols
  • Public Key Infrastructures (PKIs) that run on API toolkits

Certificate management is a field by itself. Businesses manage many certificates for daily operations, and certificate authorities (CA) are tasked with creating, handling, and verifying the certificates.

Like any other secret, certificates work best when they have finite lifespans so that a stolen one cannot be exploited for long before it is revoked. That’s why we consider them to have “life cycles” for us to manage.

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What Are the Five Phases of the Certificate Lifecycle?

Certificates go through a few distinct stages while you are working with them. The typical five are enrollment, validation, revocation, renewal, and removal.

Enrollment

The story begins with a user who desires a new certificate. That user contacts the certificate authority (CA), who then generates one based on the established policy. Every step involves a security check to authenticate that both parties have verified identities.

Validation

It’s now time to use the certificate to perform a security check. The user contacts the CA again, and the CA validates the status of the certificate to ensure that it has not already been revoked before.

Revocation

Whenever a certificate is created, the CA specifies an expiration date that will revoke it when reached assuming the certificate isn’t already manually revoked by then. Revocations occur whenever the certificate is no longer valid, such as when it’s lost or stolen.

Renewal

Sometimes, a certificate must continue to operate after its expiration date. The CA may manually renew or set up policies to automatically renew it. New public and private keys may be involved in this step.

Removal

Once a certificate has finished its job, the next course of action is to delete it permanently to prevent the possibility of future theft. The CA must be careful to remove all traces of the certificate, including backed up copies, archived copies, and related private keys.

It’s also important to note that every step of the life cycle is documented so that the business may perform auditing whenever necessary.

Types of Certificates

There are actually many different types of certificates to manage, and business users choose them based on their needs.

Content-Signing Certificate

If you subscribe to certain content, there’s a chance that you might want to verify who the creator is. This type of certificate digitally signs the content with the original owner’s name and credentials before it’s sent out.

Personal Certificate

As the name suggests, a personal certificate is given to each individual in an organization and comes with the name, public key, and other credentials. It’s used to verify the security access level of each user.

Root Certificate

At the top of the hierarchy is the certificate authority who issues other certificates. This authority signs its own root certificate to identify itself. There may be multiple root certificates used to approve different types of other certificates.

SSH Certificate

SSH Certificates are used to access other machines. They do the same thing as SSH keys, but without the headache of distributing and updating keys scattered across the enterprise. The method for using them is to bind public keys to a certificate which is signed by an internal CA, thus eliminating the need to manage SSH keys.

Server Certificate

This type identifies a server and digitally signs itself with the server’s information including host name, public key, and other relevant facts. You can use these certificates to secure online servers through SSL encryption, allowing a secure communication channel between the server and the client.

Software Publisher Certificate

This type of certificate goes to a software developer and signs itself with the developer’s information. It’s often applied prior to distributing a software application online.

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