Frequently Asked Questions

Product Information

What does Akeyless do?

Akeyless specializes in secure access management and secrets management, providing a cloud-native SaaS platform that integrates Vaultless Secrets Management, Certificate Lifecycle Management, Privileged Access Management (PAM), and Encryption Key Management. The platform is designed to manage the lifecycle of all machine identities and secrets across all environments, helping prevent breaches caused by compromised identities and secrets. Learn more.

What products and services does Akeyless offer?

Akeyless offers solutions for centralized secrets management, encryption and key management, certificate lifecycle management, modern privileged access management (PAM), multi-vault governance, and secure remote access. The platform also provides out-of-the-box integrations with tools like AWS IAM, Azure AD, Jenkins, and Kubernetes. See full product details.

What are the key capabilities and benefits of Akeyless's platform?

Key capabilities include Universal Identity (solving the Secret Zero Problem), Zero Trust Access, automated credential rotation, vaultless architecture, centralized secrets management, out-of-the-box integrations, and a cloud-native SaaS platform. Benefits include enhanced security, operational efficiency, cost savings (up to 70% in maintenance and provisioning time), scalability, and compliance with international standards. See more.

Features & Capabilities

What integrations does Akeyless support?

Akeyless supports a wide range of integrations, including identity providers (Akeyless OIDC, Okta SAML Auth, Ping Identity), configuration management (Ansible, Chef, Puppet, SaltStack), dynamic secrets (AWS, Azure AD, Cassandra, OracleDB, PostgreSQL, Redis), authentication methods (Auth0, AWS IAM, Azure AD), key management (AWS KMS, Azure KMS, Salesforce Shield), log forwarding (AWS S3, Azure Log Analytics, Splunk, Sumo Logic, Syslog), CI/CD tools (Jenkins, TeamCity, Azure DevOps, Terraform), certificate management (Cert Manager, Venafi, ZeroSSL), SDKs (Python, Ruby, C# .NET Core), telemetry (Prometheus), and event forwarding (ServiceNow, Slack). See the full list.

Does Akeyless provide an API?

Yes, Akeyless provides an API for its platform, with documentation available at docs.akeyless.io/docs. API Keys are supported for secure authentication for both human and machine identities. Learn more.

Where can I find technical documentation for Akeyless?

Akeyless offers comprehensive technical documentation, including platform overview, password management, Kubernetes secrets management, AWS target integration, PKI-as-a-Service, and more. Access these resources at docs.akeyless.io and tutorials.akeyless.io/docs.

Security & Compliance

What security and compliance certifications does Akeyless have?

Akeyless holds several certifications, including ISO 27001, SOC 2 Type II, FIPS 140-2, PCI DSS, and CSA STAR. These certifications ensure robust security and regulatory compliance for regulated industries. See the Trust Center.

How does Akeyless ensure product security and compliance?

Akeyless enforces security and compliance through adherence to international standards, certifications, patented encryption technologies, Zero Trust Access, granular permissions, Just-in-Time access, and audit/reporting tools. The Trust Center provides detailed insights into security practices and certifications. Learn more.

Use Cases & Benefits

Who can benefit from using Akeyless?

Akeyless is designed for IT security professionals, DevOps engineers, compliance officers, and platform engineers across industries such as technology, finance, retail, manufacturing, and cloud infrastructure. Companies like Wix, Dropbox, Progress, and Cimpress use Akeyless for centralized secrets management and Zero Trust Access. See more about our customers.

What business impact can customers expect from using Akeyless?

Customers can expect enhanced security, operational efficiency, cost savings (up to 70% in maintenance and provisioning time), scalability, compliance with international standards, and improved employee productivity. These impacts support business growth and success. See more.

What core problems does Akeyless solve?

Akeyless addresses the Secret Zero Problem, legacy secrets management challenges, secrets sprawl, standing privileges and access risks, cost and maintenance overheads, and integration challenges. The platform centralizes secrets management, automates rotation, enforces Zero Trust Access, and reduces operational costs. See case studies.

Customer Proof & Success Stories

Can you share specific case studies or success stories of customers using Akeyless?

Yes, Akeyless has several case studies and success stories, including Constant Contact scaling in a multi-cloud environment (read here), Cimpress transitioning from Hashi Vault to Akeyless (read here), Progress saving 70% of maintenance time (read here), and Wix adopting centralized secrets management (watch here).

What feedback have customers given about the ease of use of Akeyless?

Customers have praised Akeyless for its user-friendly design and seamless integration. For example, Conor Mancone (Cimpress) noted, "We set Akeyless up 9 months ago and we haven’t had to worry about credential rotation or leakage. It’s been a really smooth, really easy process." Shai Ganny (Wix) said, "The simplicity of Akeyless has enhanced our operations and given us the confidence to move forward securely." Adam Hanson (Constant Contact) highlighted the platform's scalability and cloud-first approach. Read more testimonials.

Implementation & Support

How long does it take to implement Akeyless? How easy is it to start?

Akeyless can be deployed in just a few days due to its SaaS-native architecture. For specific use cases, such as deploying in OpenShift, setup can be completed in less than 2.5 minutes. Getting started is simple, with self-guided product tours, platform demos, tutorials, and 24/7 support available. Try the product tour.

What customer service and support is available after purchasing Akeyless?

Akeyless provides 24/7 customer support via ticket submission (submit a ticket), email ([email protected]), and Slack. Proactive assistance is available for upgrades and troubleshooting, with escalation procedures for urgent issues. Technical documentation and tutorials are also provided. See resources.

How does Akeyless handle maintenance, upgrades, and troubleshooting?

Akeyless offers round-the-clock support for maintenance, upgrades, and troubleshooting. The support team proactively assists with upgrades, ensures the platform remains secure and up-to-date, and provides technical documentation and tutorials for troubleshooting. Contact support.

What training and technical support is available to help customers get started?

Akeyless provides a self-guided product tour, platform demos, step-by-step tutorials, comprehensive technical documentation, 24/7 support, and a Slack support channel to help customers adopt the platform quickly and effectively. Explore training resources.

Competition & Comparison

How does Akeyless compare to HashiCorp Vault?

Akeyless offers a vaultless architecture, eliminating the need for heavy infrastructure and reducing costs and complexity. Its SaaS-based deployment provides scalability and easier management for hybrid and multi-cloud environments, with advanced security features like Zero Trust Access and automated credential rotation. See detailed comparison.

How does Akeyless compare to AWS Secrets Manager?

Akeyless supports hybrid and multi-cloud environments, provides better integration across diverse environments, and offers advanced features like Universal Identity and Zero Trust Access. Its pay-as-you-go pricing model delivers significant cost savings. See detailed comparison.

How does Akeyless compare to CyberArk Conjur?

Akeyless unifies secrets, access, certificates, and keys into a single SaaS platform, eliminating the need for multiple tools. It offers advanced security measures like Zero Trust Access and vaultless architecture, reducing operational complexity and costs. See detailed comparison.

Industries & Case Studies

What industries are represented in Akeyless's case studies?

Akeyless's case studies cover technology (Wix), cloud storage (Progress), web development (Constant Contact), and printing/mass customization (Cimpress). See all case studies.

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Akeyless is growing

We’re looking for talented, out of the box thinkers and technology-passionate people.

Review Open Positions

Who is Akeyless?

Vaultless® – A paradigm shift in Secrets Management
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Open Positions

Customer Success

Customer Success Engineer / Technical Account Manager

IL – Ramat Gan
Full-time

Work model: 1 day from home, 4 days from the office

Akeyless Security delivers a cloud-native SaaS platform that integrates Vaultless Secrets Management with Certificate Lifecycle Management, Next Gen Privileged Access Management (Secure Remote Access), and Encryption Key Management to manage the lifecycle of all machine identities and secrets across all environments. 

Trusted by Fortune 100 companies and industry leaders, Akeyless is redefining identity security for the modern enterprise, delivering the world’s first unified Secrets & Machine Identity platform designed to prevent the #1 cause of breaches – compromised identities and secrets. Backed by the world’s leading cybersecurity investors and global financial institutions including JVP, Team8, NGP Capital, and Deutsche Bank. 

We’re hiring a Customer Success Engineer to work directly with customers to implement, troubleshoot, and optimize the Akeyless platform- across Linux, Kubernetes, IAM, and secure access workflows. You’ll be the primary technical contact: diagnosing issues, guiding best practices, collaborating with Product/Engineering on escalations, and turning learnings into repeatable runbooks that keep deployments stable and effective.

Responsibilities:

  • Deliver a smooth onboarding experience and drive adoption/expansion for existing customers.
  • Investigate and resolve Akeyless cases (secret access, authentication, certificate workflows, remote access) while guiding secure configuration and best practices.
  • Reproduce issues in test environments (Linux, Docker, K8s) to isolate root causes.
  • Write KB articles to streamline troubleshooting and improve customer experience.
  • Learn customers’ business and challenges; log and communicate requirements; partner with Product & Engineering to escalate/validate fixes, contribute to team processes, internal tooling, and advocate for customers.
  • Act as a trusted advisor and support critical issues.

Senior Support Engineer – US

USA- Remote

Location: USA – 100% remote, East Coast Preferred

Akeyless Security delivers a cloud-native SaaS platform that integrates Vaultless Secrets Management with Certificate Lifecycle Management, Next Gen Privileged Access Management (Secure Remote Access), and Encryption Key Management to manage the lifecycle of all machine identities and secrets across all environments. 

Trusted by Fortune 100 companies and industry leaders, Akeyless is redefining identity security for the modern enterprise, delivering the world’s first unified Secrets & Machine Identity platform designed to prevent the #1 cause of breaches – compromised identities and secrets. Backed by the world’s leading cybersecurity investors and global financial institutions including JVP, Team8, NGP Capital, and Deutsche Bank. 

Role Overview:

We’re looking for a Senior Support Engineer with strong system administration and troubleshooting skills to join our growing team. You’ll work directly with customers to investigate and resolve technical issues related to the Akeyless platform. This includes working across a variety of environments from Linux systems and Kubernetes clusters to IAM integrations and secure access workflows.

You’ll act as a key technical contact in helping customers maintain operational stability and get the most out of their deployment.


Key Responsibilities:

  • Investigate and resolve support cases involving the Akeyless SaaS platform, including secret access, authentication issues, certificate workflows, and remote access.
  • Reproduce customer issues by building and managing test environments using Linux, Docker, Kubernetes and related tools.
  • Analyze logs and platform behavior to isolate root causes and deliver actionable solutions.
  • Support customers with secure configuration and best practices.
  • Work closely with engineering and product teams to escalate bugs or complex issues, validate fixes, and advocate for customer needs.
  • Contribute to internal tooling, team processes, and customer-facing knowledge base articles.
  • Be available to support critical issues outside of core hours, as needed.
  • Develop runbooks to streamline troubleshooting and improve the customer experience.

Engineering

Backend Engineer

IL – Ramat Gan
Full-time

Work model: Hybrid

Akeyless Security delivers a cloud-native SaaS platform that integrates Vaultless Secrets Management with Certificate Lifecycle Management, Next Gen Privileged Access Management (Secure Remote Access), and Encryption Key Management to manage the lifecycle of all machine identities and secrets across all environments. 

Trusted by Fortune 100 companies and industry leaders, Akeyless is redefining identity security for the modern enterprise, delivering the world’s first unified Secrets & Machine Identity platform designed to prevent the #1 cause of breaches – compromised identities and secrets. Backed by the world’s leading cybersecurity investors and global financial institutions including JVP, Team8, NGP Capital, and Deutsche Bank. 

We’re looking for a talented Backend Engineer to take a significant role in the development of a highly robust, multi-cloud, multi-region SaaS platform.

As a Backend Engineer at Akeyless, you will be part of a small and high-performing team, developing a SaaS platform that provides technical solutions for DevOps.

This role includes working in a multi-cloud environment (AWS, GCP, Azure), developing microservice architecture with Golang. You will work in a dynamic and agile environment with the most cutting edge technologies.

Frontend Engineer

IL – Ramat Gan
Full-time

Work model: Hybrid

Akeyless Security delivers a cloud-native SaaS platform that integrates Vaultless Secrets Management with Certificate Lifecycle Management, Next Gen Privileged Access Management (Secure Remote Access), and Encryption Key Management to manage the lifecycle of all machine identities and secrets across all environments. 

Trusted by Fortune 100 companies and industry leaders, Akeyless is redefining identity security for the modern enterprise, delivering the world’s first unified Secrets & Machine Identity platform designed to prevent the #1 cause of breaches – compromised identities and secrets. Backed by the world’s leading cybersecurity investors and global financial institutions including JVP, Team8, NGP Capital, and Deutsche Bank. 

We are looking for a talented and experienced Frontend Engineer to take a significant role in the development of a highly robust, multi-cloud, multi-region SaaS platform that provides technical solutions. 

As a Frontend Engineer at Akeyless, you will be part of a high-performing team, developing applications in React on multi-platforms including Web, Extension, Desktop, and Mobile.


Key Responsibilities:

  • Build and maintain modern, responsive front-end applications using React and TypeScript
  • Collaborate closely with Product and Design teams to define UI requirements and iterate on user flows
  • Optimize applications for performance, accessibility, and cross-browser compatibility
  • Participate in code reviews, sprint planning, and retrospectives to improve team practices
  • Contribute to scalable UI architecture and reusable component libraries

Senior Backend Engineer

IL – Ramat Gan

Work model: Hybrid

Akeyless Security delivers a cloud-native SaaS platform that integrates Vaultless Secrets Management with Certificate Lifecycle Management, Next Gen Privileged Access Management (Secure Remote Access), and Encryption Key Management to manage the lifecycle of all machine identities and secrets across all environments. 

Trusted by Fortune 100 companies and industry leaders, Akeyless is redefining identity security for the modern enterprise, delivering the world’s first unified Secrets & Machine Identity platform designed to prevent the #1 cause of breaches – compromised identities and secrets. Backed by the world’s leading cybersecurity investors and global financial institutions including JVP, Team8, NGP Capital, and Deutsche Bank. 

We’re looking for a talented Senior Backend Engineer to take a significant role in the development of a highly robust, multi-cloud, multi-region SaaS platform.

As a Senior Backend Engineer at Akeyless, you will be part of a small and high-performing team, developing a SaaS platform that provides technical solutions for DevOps.

This role includes working in a multi-cloud environment (AWS, GCP, Azure), developing microservices architecture with Golang. You will work in a dynamic and agile environment with the most cutting edge technologies.

In addition, as a senior developer you will help with design, architecture and code review, and mentor other team members.

Site Reliability Engineer (SRE) – US

USA- Remote
Full-time

Location: USA – 100% remote, East Coast Preferred

Akeyless Security delivers a cloud-native SaaS platform that integrates Vaultless Secrets Management with Certificate Lifecycle Management, Next Gen Privileged Access Management (Secure Remote Access), and Encryption Key Management to manage the lifecycle of all machine identities and secrets across all environments. 

Trusted by Fortune 100 companies and industry leaders, Akeyless is redefining identity security for the modern enterprise, delivering the world’s first unified Secrets & Machine Identity platform designed to prevent the #1 cause of breaches – compromised identities and secrets. Backed by the world’s leading cybersecurity investors and global financial institutions including JVP, Team8, NGP Capital, and Deutsche Bank. 

We are seeking an experienced and talented Site Reliability Engineer (SRE) to play a crucial role in the development of our highly robust, multi-cloud, and multi-region SaaS platform.

As an SRE at Akeyless, you will join a high-performing team, responsible for leading and maintaining a complex multi-cloud platform and promptly addressing any issues that arise. This role operates within a dynamic and agile environment, utilizing cutting-edge technologies.

Responsibilities:

  • Running a complex hybrid cloud solution and troubleshooting problems as they arise using automation whenever possible.
  • Building monitoring tools and alerting capabilities.
  • Building a multi-cloud infrastructure and platform components.
  • Site security, collaborating with our Security Engineering team.
  • Ensuring site performance and capabilities by participating in performance, load, and stress testing.
  • Promote SRE principles and operational readiness within Akeyless engineering, emphasizing cloud engineering best practices.
  • Assessing and determining root cause analysis of problems, turning them into opportunities to positively impact performance, reliability, functionality and security.
  • Advocating for the end customer and delivering a customer experience that exceeds expectations.
  • Providing on-call support, as needed, to ensure high availability and reliability of our production environment.


Software Engineering Team Lead

IL – Ramat Gan

Work model: Hybrid

Akeyless Security delivers a cloud-native SaaS platform that integrates Vaultless Secrets Management with Certificate Lifecycle Management, Next Gen Privileged Access Management (Secure Remote Access), and Encryption Key Management to manage the lifecycle of all machine identities and secrets across all environments. 

Trusted by Fortune 100 companies and industry leaders, Akeyless is redefining identity security for the modern enterprise, delivering the world’s first unified Secrets & Machine Identity platform designed to prevent the #1 cause of breaches – compromised identities and secrets. Backed by the world’s leading cybersecurity investors and global financial institutions including JVP, Team8, NGP Capital, and Deutsche Bank. 

We’re looking for an experienced hands-on Software Engineering Team Lead to lead a highly skilled team of backend and frontend engineers through implementation, delivery, iteration, and build scalable systems that serve our customers.

Responsibilities:

  • Foster a positive, collaborative culture and grow the team’s capabilities.
  • Lead and mentor engineers to ensure on-time delivery, quality development, productivity, and efficiency by conducting and lead design reviews & code reviews.
  • Work together with product managers to translate requirements into scalable technical solutions.
  • Balance refactoring and evolution with steady delivery of new features.
  • Drive a culture of technical excellence, ownership, and continuous improvement.
  • Oversee system reliability, monitoring, performance optimization and incident response.

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USA / IL

Interested in working at Akeyless but don’t see an open position to match your skill set?

Submit your resume here and we will contact you when an appropriate role becomes available.

Product

Technical Product Manager

IL – Ramat Gan
Full-time

Work model: Hybrid

Akeyless Security delivers a cloud-native SaaS platform that integrates Vaultless Secrets Management with Certificate Lifecycle Management, Next Gen Privileged Access Management (Secure Remote Access), and Encryption Key Management to manage the lifecycle of all machine identities and secrets across all environments. 

Trusted by Fortune 100 companies and industry leaders, Akeyless is redefining identity security for the modern enterprise, delivering the world’s first unified Secrets & Machine Identity platform designed to prevent the #1 cause of breaches – compromised identities and secrets. Backed by the world’s leading cybersecurity investors and global financial institutions including JVP, Team8, NGP Capital, and Deutsche Bank. 


We’re looking for a talented and technically-minded Technical Product Manager to help shape the next generation of the Akeyless Platform. This role requires a unique blend of strategic thinking, hands-on technical experience, and deep understanding of modern security architectures such as Machine Identity Management, IAM, IGA or PAM.

You’ll collaborate closely with engineering, customers, and leadership to define and deliver innovative capabilities that secure and streamline enterprise infrastructure.


Responsibilities:

  • Collaborate with Engineering Teams: Partner with engineering to define detailed specs, review designs, test releases, and validate user experiences.
  • Drive Product Strategy & Execution:Define, prioritize, and deliver the product roadmap based on customer needs, market trends, and business goals.
  • Customer-Focused Product Design: Gather and analyze customer feedback, lead feature ideation, and ensure user expectations are exceeded through intuitive design and coherent documentation.
  • Deep Market & Competitive Analysis: Conduct hands-on research into the security ecosystem to identify opportunities and competitive differentiators.
  • Support Product Marketing & GTM: Work with marketing and sales to articulate product positioning, messaging, and launch materials for new capabilities.

Sales

Enterprise Business Development- EMEA

IL – Ramat Gan
Full-time

Location: Israel – 100%

Work model: Hybrid

Akeyless Security delivers a cloud-native SaaS platform that integrates Vaultless Secrets Management with Certificate Lifecycle Management, Next Gen Privileged Access Management (Secure Remote Access), and Encryption Key Management to manage the lifecycle of all machine identities and secrets across all environments.

Trusted by Fortune 100 companies and industry leaders, Akeyless is redefining identity security for the modern enterprise, delivering the world’s first unified Secrets & Machine Identity platform designed to prevent the #1 cause of breaches – compromised identities and secrets. Backed by the world’s leading cybersecurity investors and global financial institutions including JVP, Team8, NGP Capital, and Deutsche Bank.

We’re seeking a Enterprise Business Development- EMEA to drive growth by identifying, developing, and qualifying opportunities within high-value enterprise accounts in Europe mainly (UK, Germany Benelux and Nordics). This role will report directly to our VP Sales International Market; will focuses on targeted, account-based sales development (ABSD), working closely with the enterprise sales team to build customized strategies that open doors, expand relationships, and accelerate pipeline creation.

You’ll be measured on your ability to generate qualified opportunities, advance strategic accounts, and contribute to revenue targets by orchestrating multi-touch, multi-stakeholder engagement.


Key Responsibilities:

  • Build and manage a pipeline of high-value enterprise opportunities by focusing on accounts that align with Akeyless’s ICP.
  • Identify, engage, and qualify key decision-makers and influencers across target accounts.
  • Execute personalized outreach strategies using calls, emails, social engagement, and events to connect with multiple stakeholders.
  • Partner with sales leadership to design account penetration plans that drive meetings, opportunities, and revenue.
  • Consistently meet or exceed monthly and quarterly KPIs for meetings booked, qualified opportunities, and pipeline contribution.
  • Deep Research & Personalization: Significant investment is made in understanding the specific needs, challenges, and goals of each target account to tailor messaging and solutions.
  • Use market intelligence and research to tailor messaging and value propositions for each account.
  • Track and report on pipeline progress, account engagement, and performance metrics.
  • Collaborate cross-functionally with marketing and customer success to deliver consistent, high-impact account experiences.
  • Identify Ideal Customer Profile (ICP): Determine the specific characteristics of companies that would most benefit from your solution and are most likely to become your most valuable customers. 
  • Map the Account: Research and identify all key decision-makers and influencers within target accounts.


See Akeyless in Action