SLA/Support Tiers and Plan Limits
Plan Limits |
Free | Team | Enterprise |
---|---|---|---|
Free
|
Team
|
Enterprise
|
|
Static Secrets
|
Free
|
Team
|
Enterprise
|
Dynamic Secrets
|
Free
|
Team
|
Enterprise
|
Rotated Secrets
|
Free
|
Team
|
Enterprise
|
SSH Certificate Issuers
|
Free
|
Team
|
Enterprise
|
TLS Certificate Issuers
|
Free
|
Team
|
Enterprise
|
Custom Roles
|
Free
|
Team
|
Enterprise
|
AUTHENTICATION METHODS (Identities) | |||
Email Access
|
Free
|
Team
|
Enterprise
|
Cloud workload authentication (AWS IAM, Azure AD, GCP IAM)
|
Free
|
Team
|
Enterprise
|
API-Key-based authentication
|
Free
|
Team
|
Enterprise
|
Kubernetes authentication
|
Free
|
Team
|
Enterprise
|
Authentication via SAML/OIDC/LDAP
|
Free
|
Team
|
Enterprise
|
Advanced Secure Authentication (Universal Identity)
|
Free
|
Team
|
Enterprise
|
Certificate-based authentication
|
Free
|
Team
|
Enterprise
|
AKEYLESS GATEWAY | |||
Gateway Clusters
|
Free
|
Team
|
Enterprise
|
AUDIT LOGGING & ANALYTICS | |||
Audit Logs Retention
|
Free
|
Team
|
Enterprise
|
Log Forwarding
|
Free
|
Team
|
Enterprise
|
SECURITY & PERFORMANCE | |||
Zero Knowledge Mode
|
Free
|
Team
|
Enterprise
|
Internal Caching
|
Free
|
Team
|
Enterprise
|
PASSWORD MANAGER (extension) | |||
Browser Extension
|
Free
|
Team
|
Enterprise
|
Secure Secret Sharing
|
Free
|
Team
|
Enterprise
|
ENCRYPTION & KMS (extension) | |||
Encryption Keys
|
Free
|
Team
|
Enterprise
|
Tokenization
|
Free
|
Team
|
Enterprise
|
Multi-Cloud KMS
|
Free
|
Team
|
Enterprise
|
KMIP / TDE
|
Free
|
Team
|
Enterprise
|
SECURE REMOTE ACCESS (extension) | |||
SRA Applications
|
Free
|
Team
|
Enterprise
|
Bastion Clusters
|
Free
|
Team
|
Enterprise
|
Secure Web Access
|
Free
|
Team
|
Enterprise
|
SLA & Support Tiers |
Silver | Gold | Platinum |
---|---|---|---|
Availability
|
Silver 99.99% | Gold 99.99% | Platinum 99.99% |
Service Delivery Regions
|
Silver 1 | Gold 1 | Platinum Any public Region |
Support Availability Hours
|
Silver 9 to 5 | Gold 24×7 | Platinum 24×7 |
Response Time – Severity 1
|
Silver 6 hours | Gold 2 hours | Platinum 50 mins |
Designated Customer Success Engineer
|
Silver Not available | Gold Yes | Platinum Yes |
Customer Point(s) of Contact
|
Silver 1 | Gold 2 | Platinum 5 |
Daily Transactions Quota
|
Silver 2k per client | Gold 4k per client | Platinum Custom |