Frequently Asked Questions

Product Information & Best Practices

What is Akeyless and what does it do?

Akeyless is a cloud-native SaaS platform specializing in secure access management and secrets management. It helps organizations safeguard sensitive data such as credentials, certificates, and keys, while streamlining operations and enhancing security. Key offerings include secrets management, encryption and key management, certificate lifecycle management, modern privileged access management (PAM), multi-vault governance, and secure remote access. Learn more.

What are the best practices for secrets management?

Best practices for secrets management include:

For more details, see Secrets Management Best Practices Guide.

How does Akeyless ensure Zero Knowledge for secrets management?

Akeyless ensures Zero Knowledge by implementing patented encryption technologies that guarantee only the customer has ownership and access to their secrets. The SaaS vendor cannot decrypt customer secrets, providing an additional layer of security. Learn how Akeyless ensures Zero Knowledge.

Features & Capabilities

What are the key features of Akeyless?

Akeyless offers several key features:

For a full list of integrations, visit Akeyless Integrations.

Does Akeyless support rotated and dynamic secrets?

Yes, Akeyless supports both rotated and dynamic secrets. Rotated secrets are periodically replaced to enhance security and meet compliance needs, while dynamic secrets are temporary credentials that expire after a set period, minimizing risk from unauthorized access. Read more about Static, Rotated, and Dynamic Secrets.

What integrations does Akeyless offer?

Akeyless supports a wide range of integrations, including identity providers (Okta, Ping Identity), configuration management (Ansible, Chef, Puppet), dynamic secrets (AWS, Azure AD, OracleDB), authentication methods (Auth0, AWS IAM), key management (AWS KMS, Azure KMS), log forwarding (Splunk, Sumo Logic), CI/CD tools (Jenkins, Azure DevOps), certificate management (Venafi, ZeroSSL), SDKs (Python, Ruby, C#), telemetry (Prometheus), and event forwarding (ServiceNow, Slack). For a complete list, visit Akeyless Integrations.

Does Akeyless provide an API?

Yes, Akeyless provides an API for secure interactions with its platform. API documentation and authentication details are available at Akeyless API Documentation.

Security & Compliance

What security and compliance certifications does Akeyless have?

Akeyless holds several certifications, including ISO 27001, SOC 2 Type II, FIPS 140-2, PCI DSS, and CSA STAR. These certifications demonstrate Akeyless's commitment to robust security and regulatory compliance. For more details, visit the Akeyless Trust Center.

How does Akeyless protect sensitive data?

Akeyless uses patented encryption technologies to secure data both in transit and at rest. The platform enforces Zero Trust Access, granular permissions, and Just-in-Time access to minimize standing privileges and reduce access risks. Audit and reporting tools are provided to track every secret and ensure compliance. Learn more about Akeyless security practices.

Use Cases & Benefits

Who can benefit from using Akeyless?

Akeyless is designed for IT security professionals, DevOps engineers, compliance officers, and platform engineers across industries such as technology, finance, retail, manufacturing, and cloud infrastructure. Organizations seeking secure, scalable, and efficient secrets management and access control can benefit from Akeyless. Learn more about Akeyless's target audience.

What business impact can customers expect from using Akeyless?

Customers can expect enhanced security, operational efficiency, cost savings (up to 70% in maintenance and provisioning time), scalability across multi-cloud and hybrid environments, improved compliance, and increased employee productivity. These impacts are supported by real customer case studies, such as Progress and Constant Contact. Read the Progress case study.

Can you share specific case studies or customer success stories?

Yes, Akeyless has several case studies and success stories:

Competition & Comparison

How does Akeyless compare to HashiCorp Vault?

Akeyless offers a vaultless architecture, eliminating the need for heavy infrastructure and reducing costs and complexity. It provides a SaaS-based deployment for faster scalability and easier management, advanced security features like Zero Trust Access and automated credential rotation, and out-of-the-box integrations. HashiCorp Vault is self-hosted and requires more operational overhead. Learn more about Akeyless vs HashiCorp Vault.

How does Akeyless compare to AWS Secrets Manager?

Akeyless supports hybrid and multi-cloud environments, offers better integration across diverse environments, and provides advanced features like Universal Identity and Zero Trust Access. AWS Secrets Manager is limited to AWS environments. Akeyless also offers significant cost savings and a pay-as-you-go pricing model. Learn more about Akeyless vs AWS Secrets Manager.

How does Akeyless compare to CyberArk Conjur?

Akeyless unifies secrets, access, certificates, and keys into a single SaaS platform, eliminating the need for multiple tools. It offers advanced security measures like Zero Trust Access and Just-in-Time access, and simplifies infrastructure with its vaultless architecture. Learn more about Akeyless vs CyberArk.

Technical Requirements & Implementation

How long does it take to implement Akeyless and how easy is it to start?

Akeyless can be deployed in just a few days due to its SaaS-native architecture, which requires no infrastructure management. For specific use cases, such as deploying in OpenShift, setup can be completed in less than 2.5 minutes. Getting started is simple with self-guided product tours, platform demos, tutorials, and 24/7 support. Take a product tour.

What technical documentation is available for Akeyless?

Akeyless provides comprehensive technical documentation, including platform overviews, password management, Kubernetes secrets management, AWS integration guides, PKI-as-a-Service documentation, and more. These resources are available at Akeyless Technical Documentation.

Support & Customer Experience

What customer service and support does Akeyless offer?

Akeyless offers 24/7 customer support, proactive assistance with upgrades, a Slack support channel, extensive technical documentation and tutorials, and an escalation procedure for unresolved requests. Customers can submit tickets via the support page or email [email protected]. For urgent issues, contact [email protected].

What training and technical support is available to help customers get started?

Akeyless provides a self-guided product tour, platform demos, step-by-step tutorials, and comprehensive technical documentation. 24/7 support and a Slack channel are available for troubleshooting and guidance. Explore training resources.

What feedback have customers shared about the ease of use of Akeyless?

Customers have praised Akeyless for its ease of use and seamless integration. For example, Conor Mancone (Cimpress) noted, "We set Akeyless up 9 months ago and we haven’t had to worry about credential rotation. All of our software that’s running, it just works — we haven’t really had to think about it since then. It’s been a really smooth, really easy process." Shai Ganny (Wix) said, "The simplicity of Akeyless has enhanced our operations and given us the confidence to move forward securely." Read the Cimpress case study.

Skip to content

Secrets Management Best Practices: A Comprehensive Guide

secrets management blog - no text

In the digital realm, secrets management best practices help you navigate the task of safeguarding sensitive data like passwords, tokens, and API keys. To help make this easier, we’ve compiled a comprehensive guide.

Strengthen Security with Encryption

The first cornerstone of secrets management best practices is effective encryption. In 2021, nearly two-thirds of companies have 1,000 sensitive files and folders unencrypted and open to all their employees (2021 Data Risk Report, Varonis).

What is Encryption?

Encryption is the process of converting plaintext data into an unreadable format (known as ciphertext) to prevent unauthorized access. This process uses an algorithm and a secret key, and the ciphertext can be converted back into its original plaintext form—a process known as decryption—only by those who have the key.

Encryption can act as a shield against unauthorized access. To ensure the highest level of security, it’s advisable to use recognized industry standards such as AES-256 or RSA-2048 encryption. These standards have been meticulously developed to protect the integrity of your data.

Encryption Best Practices

Yet, encryption goes beyond transforming data; it also involves the careful management of encryption keys. It’s crucial to be mindful of which platforms have access to these keys. For instance, if you’re storing keys in cloud providers like Azure Key Vault or AWS KMS, be aware that you are sharing key ownership with these providers.

Moreover, when considering encryption solutions, it’s important to look for those validated by reputable standards like NIST FIPS 140-2. This standard is employed by the U.S. and Canadian governments to assess the effectiveness of cryptographic hardware.

Finally, to maintain robust security, it’s vital to ensure your data is encrypted both at rest and in transit. This ensures that your secrets are protected regardless of their state or location.

Control Access for Enhanced Security

An integral part of secrets management best practices involves controlling who can access what secrets. According to the 2022 Verizon Data Breach Investigations Report, the vast majority of incidents involving Web applications are using stolen credentials.

Because credentials play such a large role in security incidents and breaches, it’s important to limit access to processes and secrets to those who need them, especially when it comes to sensitive resources. This is where the principle of least privilege comes into play. By granting individuals only the minimum levels of access necessary for their job, you can mitigate the risk of unauthorized access or misuse of sensitive data.

Access control can be further strengthened through role-based access control (RBAC). This approach assigns access rights based on roles within the organization, making it easier to manage and monitor access to sensitive information.

Moreover, maintaining zero standing privileges, meaning no employee has access to a resource or secret all the time, can enhance your security posture.

In general, using a centralized platform for access control can be beneficial in reducing security risks around access. Centralized platforms not only help you implement RBAC and least privilege principles, they also help you track and revoke access privileges in the case of incidents.

Secure Storage: Safeguard Your Secrets

The way you store your secrets is as critical as how you control access to them. There are often three main choices when it comes to storing your secrets:

  • Hardware Security Modules (HSMs)
  • On-premise Secrets Management
  • SaaS Secrets Management

While HSMs are considered the gold standard of protection, they can be quite complex to maintain and configure. When handling complex hardware like Hardware Security Modules (HSMs), it’s crucial to maintain consistent configuration standards. This can help prevent vulnerabilities due to misconfiguration.

Another popular choice for storing secrets is on-premise secrets management. With on-premise solutions, be mindful of the complexity of deployment. On-premises solutions can require multiple deployments for different regions and business units, as well as in-house support. On-premise deployment can lead to increased investment, cost, and vendor lock-in.

Lastly, there are SaaS secrets management platforms. Often, these platforms are very easy to deploy and scale. However, it’s important to work with a SaaS platform with robust security measures. Because of the less secure nature of SaaS, it’s important to work with platforms that ensure Zero Knowledge, assuring that only you have ownership and access to your own secrets and that the SaaS vendor cannot decrypt them.

RESOURCE: Learn how Akeyless ensures Zero Knowledge.

Ensure High Availability and Disaster Recovery

A critical aspect of secrets management best practices is ensuring that your secrets are always accessible and protected, even in the face of unexpected events. One way to do this is by caching your secrets to maintain access during connectivity issues with your secrets provider. In addition, periodically backing up secrets locally can help recover data lost during disasters.

Finally, your secrets should be available at all times. For SaaS platforms, ensure that 24/7 support is available, and the Service Level Agreement (SLA) guarantees a quick recovery time from operational failure or system compromise. For on-premise systems, make sure staff is always available to respond to system failures.

Go Beyond Static Secrets

In addition to these practices, it is advisable to safeguard your secrets from hacks by using rotated and dynamic secrets. Unlike static secrets that stay the same for a long time, these change regularly, making it harder for unauthorized people to gain access.

Rotated secrets are replaced or ‘rotated’ every set period of time. Just like how you might change the locks at your home regularly for safety, rotating secrets keeps digital ‘locks’ fresh and harder to crack. They are especially useful for compliance needs and for long-standing accounts where static secrets could become vulnerable over time.

On the other hand, dynamic secrets are like temporary passwords that expire after a set period of time. Think of them as hotel guest keys that stop working after the guest has left. These are best for temporary accounts and for granting highly sensitive access. Because they expire quickly, even if someone unauthorized gets a hold of them, they won’t be able to use them for long.

By using rotated and dynamic secrets, you can add an extra layer of much-needed protection to your sensitive information, making it even more difficult for unauthorized access.

RESOURCE: Read more about Static, Rotated, and Dynamic Secrets and When to Use Them

Secrets Management in Hybrid Environments

Securing and rotating both cloud and on-premise secrets is critical for your security. Operating in both these environments has become a common practice in modern businesses, and it’s important to have visibility and control of  secrets across your entire organization. Ensure that your secrets management initiative includes all secrets in your organization, across environments.

It’s also important to implement best practices consistently across hybrid environments—for example, by ensuring you can create and maintain both dynamic and rotated secrets no matter where they exist.

RESOURCE: Learn why on-premise credential rotation matters.

Mastering Secrets Management Best Practices

Mastering secrets management best practices involves a multi-faceted approach, encompassing robust encryption, stringent access control, secure storage, and measures for high availability and disaster recovery. With these best practices and the right secrets management system, you and your team can rise to the challenge.

Save these best practices for later 👇 (Right click, “Save Image As…”)

secrets management best practices infographic

Let Akeyless do the heavy liftinglearn more about how to make secrets management best practices easier today.

Never Miss an Update

The latest news and insights about Secrets Management,
Akeyless, and the community we serve.

 

Ready to get started?

Discover how Akeyless simplifies secrets management, reduces sprawl, minimizes risk, and saves time.

Book a Demo