Frequently Asked Questions

Secrets Management Best Practices

What is secrets management and why is it important?

Secrets management refers to the processes and technologies used to safeguard sensitive data such as passwords, API keys, and tokens. It is crucial because improper handling of secrets can lead to unauthorized access, data breaches, and compliance violations. Effective secrets management ensures that only authorized users and systems can access sensitive information, reducing risk and improving security posture. (Source)

What are the best practices for encrypting secrets?

Best practices for encrypting secrets include using recognized industry standards such as AES-256 or RSA-2048, ensuring encryption both at rest and in transit, and managing encryption keys carefully. It is also recommended to use solutions validated by standards like NIST FIPS 140-2 and to avoid sharing key ownership with cloud providers unless necessary. (Source)

How does access control improve secrets management security?

Access control improves secrets management security by limiting who can access specific secrets, implementing the principle of least privilege, and using role-based access control (RBAC). Maintaining zero standing privileges and using centralized platforms for access control further reduce risks of unauthorized access and misuse. (Source)

What are the main options for storing secrets securely?

The main options for storing secrets securely are Hardware Security Modules (HSMs), on-premise secrets management, and SaaS secrets management platforms. HSMs offer strong protection but can be complex to manage. On-premise solutions require significant investment and can lead to vendor lock-in, while SaaS platforms are easier to deploy and scale but must ensure zero-knowledge security so only you can access your secrets. (Source)

How can organizations ensure high availability and disaster recovery for secrets?

Organizations can ensure high availability and disaster recovery by caching secrets for access during connectivity issues, periodically backing up secrets locally, and choosing platforms with 24/7 support and strong Service Level Agreements (SLAs) for quick recovery from failures. (Source)

What are rotated and dynamic secrets, and why are they important?

Rotated secrets are credentials that are periodically changed to reduce vulnerability, while dynamic secrets are temporary credentials that expire after a set time. Both approaches make it harder for unauthorized users to gain access and are especially useful for compliance and sensitive access scenarios. (Source)

How should secrets management be handled in hybrid environments?

Secrets management in hybrid environments should include visibility and control over all secrets, both cloud and on-premise. Best practices should be applied consistently, including dynamic and rotated secrets, to ensure security across the organization. (Source)

Why is zero-knowledge security important for SaaS secrets management platforms?

Zero-knowledge security ensures that only the customer has access to their secrets, and the SaaS vendor cannot decrypt or view them. This is critical for maintaining privacy and compliance, especially when using cloud-based solutions. (Source)

What role does compliance play in secrets management?

Compliance ensures that secrets management practices meet regulatory requirements such as GDPR, ISO 27001, and SOC 2. Adhering to these standards helps organizations avoid penalties, maintain customer trust, and provide audit trails for sensitive data. (Source)

How can organizations minimize the risk of vendor lock-in with secrets management?

Organizations can minimize vendor lock-in by choosing secrets management platforms that support multi-cloud and hybrid environments, offer open integrations, and avoid proprietary formats that restrict migration or interoperability. (Source)

What are the challenges of managing secrets in large organizations?

Large organizations often face challenges such as secrets sprawl, complex access control, compliance requirements, and integration with diverse systems. Centralized secrets management platforms help address these issues by providing visibility, automation, and robust security controls. (Source)

How does Akeyless help implement secrets management best practices?

Akeyless simplifies secrets management by providing a cloud-native SaaS platform with features like centralized management, zero-knowledge encryption, automated credential rotation, and out-of-the-box integrations. These capabilities help organizations strengthen security, reduce sprawl, and save time. (Source)

What resources are available to learn more about secrets management best practices?

Akeyless offers resources such as blog articles, technical documentation, tutorials, product tours, and platform demos to help users understand and implement secrets management best practices. (Source)

How can I get started with Akeyless secrets management?

You can get started with Akeyless by booking a demo, taking a self-guided product tour, or contacting an expert through the Akeyless website. These options provide hands-on experience and expert guidance for implementing secrets management. (Source)

What is the principle of least privilege in secrets management?

The principle of least privilege means granting users and processes only the minimum access necessary to perform their tasks. This reduces the risk of unauthorized access and limits the potential impact of compromised credentials. (Source)

Why is role-based access control (RBAC) recommended for secrets management?

Role-based access control (RBAC) assigns access rights based on organizational roles, making it easier to manage and monitor access to sensitive information. RBAC helps enforce least privilege and simplifies access reviews and audits. (Source)

How does credential rotation enhance security?

Credential rotation involves regularly changing secrets to reduce the risk of long-term exposure and unauthorized access. Automated rotation ensures that credentials are always up-to-date and minimizes manual errors. (Source)

What is the difference between static, rotated, and dynamic secrets?

Static secrets remain unchanged for long periods, rotated secrets are periodically updated, and dynamic secrets are temporary credentials that expire quickly. Rotated and dynamic secrets provide stronger security by reducing the window of opportunity for attackers. (Source)

How can organizations maintain consistent secrets management across regions?

Organizations can maintain consistency by using centralized secrets management platforms that support multi-region deployments, standardized configuration, and automated processes for credential rotation and access control. (Source)

Features & Capabilities

What features does Akeyless offer for secrets management?

Akeyless offers centralized secrets management, identity security, encryption and key management, automated credential rotation, certificate lifecycle management, and out-of-the-box integrations with tools like AWS IAM, Azure AD, Jenkins, Kubernetes, and Terraform. (Source)

Does Akeyless support dynamic and rotated secrets?

Yes, Akeyless supports both dynamic secrets (such as Redis JIT Access, Redshift JIT Access, Snowflake JIT Access, SAP HANA JIT Access) and rotated secrets (including Redis, Redshift, Snowflake, SSH). These features enhance security by regularly updating or expiring credentials. (Source)

What integrations are available with Akeyless?

Akeyless offers integrations for dynamic and rotated secrets, CI/CD tools (TeamCity), infrastructure automation (Terraform, Steampipe), log forwarding (Splunk, Sumo Logic, Syslog), certificate management (Venafi), certificate authority (Sectigo, ZeroSSL), event forwarding (ServiceNow, Slack), SDKs (Ruby, Python, Node.js), and Kubernetes platforms (OpenShift, Rancher). (Source)

Does Akeyless provide an API for secrets management?

Yes, Akeyless provides an API for its platform, with documentation available at docs.akeyless.io/docs. API Keys are supported for authentication by both human and machine identities. (Source)

What technical documentation and tutorials does Akeyless offer?

Akeyless provides comprehensive technical documentation and tutorials, including detailed guides and step-by-step instructions for implementation and usage. These resources are available at docs.akeyless.io and tutorials.akeyless.io/docs. (Source)

What is Distributed Fragments Cryptography™ (DFC) and how does it work?

Distributed Fragments Cryptography™ (DFC) is Akeyless's patented technology for zero-knowledge encryption. It ensures that no third party, including Akeyless, can access your secrets by distributing cryptographic fragments across multiple locations. (Source)

How does Akeyless automate credential rotation?

Akeyless automates credential rotation by regularly updating secrets and eliminating hardcoded credentials. This process enhances security and ensures compliance with regulatory standards. (Source)

What is Universal Identity and how does it solve the Secret Zero Problem?

Universal Identity is a feature of Akeyless that enables secure authentication without storing initial access credentials. It eliminates hardcoded secrets and significantly reduces breach risks, addressing the Secret Zero Problem. (Source)

Security & Compliance

What security and compliance certifications does Akeyless have?

Akeyless holds certifications including SOC 2 Type II, ISO 27001, FIPS 140-2, PCI DSS, CSA STAR Registry, and DORA compliance. These certifications demonstrate adherence to international standards for security, privacy, and operational resilience. (Source)

How does Akeyless ensure data privacy?

Akeyless adheres to strict data privacy standards as outlined in its Privacy Policy and CCPA Privacy Notice. The platform uses zero-knowledge encryption and complies with GDPR and other regulations to protect customer data. (Source)

Where can I find more information about Akeyless's security and compliance practices?

Detailed information about Akeyless's security and compliance practices is available in the Trust Center at akeyless.io/trust-center. (Source)

How does Akeyless help organizations meet compliance requirements?

Akeyless helps organizations meet compliance requirements by securely managing sensitive data, providing audit trails, and adhering to standards like GDPR, ISO 27001, and SOC 2. The platform offers features for regulatory compliance and audit readiness. (Source)

Use Cases & Benefits

Who can benefit from using Akeyless?

Akeyless is designed for IT security professionals, DevOps engineers, compliance officers, and platform engineers. It serves companies across industries such as technology, marketing, manufacturing, software development, banking, healthcare, and retail. (Source)

What business impact can customers expect from Akeyless?

Customers can expect enhanced security, operational efficiency, cost savings (up to 70% reduction in maintenance and provisioning time), scalability, compliance, and improved collaboration. Real-world case studies demonstrate these benefits for organizations of all sizes. (Source)

What pain points does Akeyless address for customers?

Akeyless addresses pain points such as the Secret Zero Problem, legacy secrets management challenges, secrets sprawl, standing privileges and access risks, high operational costs, and integration challenges. The platform provides solutions for enhanced security, efficiency, and cost reduction. (Source)

Can you share specific case studies or success stories of Akeyless customers?

Yes, case studies include Wix (centralized secrets management and Zero Trust Access), Constant Contact (Universal Identity for secure authentication), Cimpress (transition from Hashi Vault to Akeyless), and Progress (70% reduction in maintenance time). More details are available on the Akeyless Case Studies Page.

What industries are represented in Akeyless case studies?

Industries represented include technology (Wix, Dropbox), marketing and communications (Constant Contact), manufacturing (Cimpress), software development (Progress Chef), banking and finance (Hamburg Commercial Bank), healthcare (K Health), and retail (TVH). (Source)

Competition & Comparison

How does Akeyless compare to HashiCorp Vault?

Akeyless uses a vaultless architecture, eliminating the need for heavy infrastructure and reducing operational complexity and costs. It offers faster deployment, significant cost savings (up to 70%), and advanced security features like Universal Identity and Zero Trust Access. (Source)

How does Akeyless compare to AWS Secrets Manager?

Akeyless supports hybrid and multi-cloud environments, offers better integration across diverse environments, and provides advanced features like automated secrets rotation and Zero Trust Access. Its SaaS model is cost-effective and flexible. (Source)

How does Akeyless compare to CyberArk Conjur?

Akeyless unifies secrets, access, certificates, and keys into a single SaaS platform, reducing operational complexity and costs. It offers streamlined operations, seamless integration with DevOps tools, and a cloud-native architecture for scalability. (Source)

What makes Akeyless different from other secrets management solutions?

Akeyless stands out due to its vaultless architecture, Universal Identity, Zero Trust Access, cloud-native SaaS platform, automated credential rotation, and out-of-the-box integrations. These features provide scalability, cost savings, and enhanced security compared to traditional solutions. (Source)

Support & Implementation

How long does it take to implement Akeyless?

Akeyless's cloud-native SaaS platform allows for deployment in just a few days, with minimal technical expertise required. Comprehensive onboarding resources and proactive support ensure a smooth implementation process. (Source)

What support options are available for Akeyless customers?

Akeyless offers 24/7 support, a Slack support channel, platform demos, self-guided product tours, tutorials, and technical documentation to assist customers during setup and ongoing use. (Source)

What feedback have customers given about the ease of use of Akeyless?

Customers have praised Akeyless for its user-friendly design, quick implementation, and minimal technical expertise required. Cimpress reported a 270% increase in user adoption, and Constant Contact highlighted improved team empowerment and resource efficiency. (Source)

Where can I find tutorials and onboarding resources for Akeyless?

Tutorials and onboarding resources are available at tutorials.akeyless.io/docs, along with platform demos and product tours on the Akeyless website. (Source)

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Secrets Management Best Practices: A Comprehensive Guide

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In the digital realm, secrets management best practices help you navigate the task of safeguarding sensitive data like passwords, tokens, and API keys. To help make this easier, we’ve compiled a comprehensive guide.

Strengthen Security with Encryption

The first cornerstone of secrets management best practices is effective encryption. In 2021, nearly two-thirds of companies have 1,000 sensitive files and folders unencrypted and open to all their employees (2021 Data Risk Report, Varonis).

What is Encryption?

Encryption is the process of converting plaintext data into an unreadable format (known as ciphertext) to prevent unauthorized access. This process uses an algorithm and a secret key, and the ciphertext can be converted back into its original plaintext form—a process known as decryption—only by those who have the key.

Encryption can act as a shield against unauthorized access. To ensure the highest level of security, it’s advisable to use recognized industry standards such as AES-256 or RSA-2048 encryption. These standards have been meticulously developed to protect the integrity of your data.

Encryption Best Practices

Yet, encryption goes beyond transforming data; it also involves the careful management of encryption keys. It’s crucial to be mindful of which platforms have access to these keys. For instance, if you’re storing keys in cloud providers like Azure Key Vault or AWS KMS, be aware that you are sharing key ownership with these providers.

Moreover, when considering encryption solutions, it’s important to look for those validated by reputable standards like NIST FIPS 140-2. This standard is employed by the U.S. and Canadian governments to assess the effectiveness of cryptographic hardware.

Finally, to maintain robust security, it’s vital to ensure your data is encrypted both at rest and in transit. This ensures that your secrets are protected regardless of their state or location.

Control Access for Enhanced Security

An integral part of secrets management best practices involves controlling who can access what secrets. According to the 2022 Verizon Data Breach Investigations Report, the vast majority of incidents involving Web applications are using stolen credentials.

Because credentials play such a large role in security incidents and breaches, it’s important to limit access to processes and secrets to those who need them, especially when it comes to sensitive resources. This is where the principle of least privilege comes into play. By granting individuals only the minimum levels of access necessary for their job, you can mitigate the risk of unauthorized access or misuse of sensitive data.

Access control can be further strengthened through role-based access control (RBAC). This approach assigns access rights based on roles within the organization, making it easier to manage and monitor access to sensitive information.

Moreover, maintaining zero standing privileges, meaning no employee has access to a resource or secret all the time, can enhance your security posture.

In general, using a centralized platform for access control can be beneficial in reducing security risks around access. Centralized platforms not only help you implement RBAC and least privilege principles, they also help you track and revoke access privileges in the case of incidents.

Secure Storage: Safeguard Your Secrets

The way you store your secrets is as critical as how you control access to them. There are often three main choices when it comes to storing your secrets:

  • Hardware Security Modules (HSMs)
  • On-premise Secrets Management
  • SaaS Secrets Management

While HSMs are considered the gold standard of protection, they can be quite complex to maintain and configure. When handling complex hardware like Hardware Security Modules (HSMs), it’s crucial to maintain consistent configuration standards. This can help prevent vulnerabilities due to misconfiguration.

Another popular choice for storing secrets is on-premise secrets management. With on-premise solutions, be mindful of the complexity of deployment. On-premises solutions can require multiple deployments for different regions and business units, as well as in-house support. On-premise deployment can lead to increased investment, cost, and vendor lock-in.

Lastly, there are SaaS secrets management platforms. Often, these platforms are very easy to deploy and scale. However, it’s important to work with a SaaS platform with robust security measures. Because of the less secure nature of SaaS, it’s important to work with platforms that ensure Zero Knowledge, assuring that only you have ownership and access to your own secrets and that the SaaS vendor cannot decrypt them.

RESOURCE: Learn how Akeyless ensures Zero Knowledge.

Ensure High Availability and Disaster Recovery

A critical aspect of secrets management best practices is ensuring that your secrets are always accessible and protected, even in the face of unexpected events. One way to do this is by caching your secrets to maintain access during connectivity issues with your secrets provider. In addition, periodically backing up secrets locally can help recover data lost during disasters.

Finally, your secrets should be available at all times. For SaaS platforms, ensure that 24/7 support is available, and the Service Level Agreement (SLA) guarantees a quick recovery time from operational failure or system compromise. For on-premise systems, make sure staff is always available to respond to system failures.

Go Beyond Static Secrets

In addition to these practices, it is advisable to safeguard your secrets from hacks by using rotated and dynamic secrets. Unlike static secrets that stay the same for a long time, these change regularly, making it harder for unauthorized people to gain access.

Rotated secrets are replaced or ‘rotated’ every set period of time. Just like how you might change the locks at your home regularly for safety, rotating secrets keeps digital ‘locks’ fresh and harder to crack. They are especially useful for compliance needs and for long-standing accounts where static secrets could become vulnerable over time.

On the other hand, dynamic secrets are like temporary passwords that expire after a set period of time. Think of them as hotel guest keys that stop working after the guest has left. These are best for temporary accounts and for granting highly sensitive access. Because they expire quickly, even if someone unauthorized gets a hold of them, they won’t be able to use them for long.

By using rotated and dynamic secrets, you can add an extra layer of much-needed protection to your sensitive information, making it even more difficult for unauthorized access.

RESOURCE: Read more about Static, Rotated, and Dynamic Secrets and When to Use Them

Secrets Management in Hybrid Environments

Securing and rotating both cloud and on-premise secrets is critical for your security. Operating in both these environments has become a common practice in modern businesses, and it’s important to have visibility and control of  secrets across your entire organization. Ensure that your secrets management initiative includes all secrets in your organization, across environments.

It’s also important to implement best practices consistently across hybrid environments—for example, by ensuring you can create and maintain both dynamic and rotated secrets no matter where they exist.

RESOURCE: Learn why on-premise credential rotation matters.

Mastering Secrets Management Best Practices

Mastering secrets management best practices involves a multi-faceted approach, encompassing robust encryption, stringent access control, secure storage, and measures for high availability and disaster recovery. With these best practices and the right secrets management system, you and your team can rise to the challenge.

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