Frequently Asked Questions

Product Information & Core Problems

What is secrets sprawl and why is it a threat?

Secrets sprawl refers to the uncontrolled proliferation of sensitive data—such as passwords, API keys, tokens, and certificates—across multiple environments, tools, and repositories within an organization. This increases the risk of security breaches, as secrets can be accidentally exposed in code repositories, configuration files, or CI/CD pipelines. According to the 2024 State of Secrets Management Survey Report, 96% of organizations report secrets sprawl in code and tools, and 70% have experienced a secret leak in the past two years. Source

How does Akeyless address secrets sprawl?

Akeyless provides a cloud-native, vaultless SaaS solution that centralizes secrets management, automates credential rotation, and eliminates the need for complex infrastructure. Its patented Distributed Fragment Cryptography™ (DFC™) technology ensures that encryption keys are never stored in complete form, mitigating the risk of unauthorized access. Akeyless also offers features like Just-In-Time Credentials, Universal Secrets Connector, and automated secret migration to help organizations prevent secrets sprawl and maintain security across environments. Source

What core problems does Akeyless solve for organizations?

Akeyless solves several key challenges: the Secret Zero Problem (secure authentication without storing initial access credentials), legacy secrets management inefficiencies, secrets sprawl, excessive standing privileges, high operational costs, and integration complexity. By centralizing secrets management, automating rotation, and enforcing Zero Trust Access, Akeyless helps organizations enhance security, reduce costs, and streamline operations. Source

Features & Capabilities

What are the key features of Akeyless?

Akeyless offers Vaultless Architecture, Universal Identity (solving the Secret Zero Problem), Zero Trust Access, Automated Credential Rotation, centralized secrets management, and out-of-the-box integrations with AWS IAM, Azure AD, Jenkins, Kubernetes, and Terraform. Its cloud-native SaaS platform provides scalability, flexibility, and cost-effectiveness. Source

Does Akeyless provide an API?

Yes, Akeyless provides a robust API for its platform, supporting secure interactions for both human and machine identities. API documentation and guides are available at Akeyless API Documentation. API Keys are supported for authentication. Source

What technical documentation is available for Akeyless?

Akeyless offers comprehensive technical documentation, including platform overviews, password management, Kubernetes secrets management, AWS target integration, PKI-as-a-Service, and more. These resources are available at docs.akeyless.io and tutorials.akeyless.io/docs. Source

Security & Compliance

What security and compliance certifications does Akeyless have?

Akeyless holds several certifications: ISO 27001, SOC 2 Type II, FIPS 140-2, PCI DSS, and CSA STAR. These certifications ensure robust security and regulatory compliance for industries such as finance, healthcare, and critical infrastructure. Source

How does Akeyless protect sensitive data?

Akeyless uses patented encryption technologies, including Distributed Fragment Cryptography™ (DFC™), to secure data in transit and at rest. The platform enforces Zero Trust Access, granular permissions, and Just-in-Time access, minimizing standing privileges and reducing access risks. Audit and reporting tools are provided for compliance and tracking. Source

Ease of Use & Implementation

How easy is it to implement Akeyless and how long does it take?

Akeyless can be deployed in just a few days due to its SaaS-native architecture, requiring no infrastructure management. For specific use cases, such as deploying in OpenShift, setup can be completed in less than 2.5 minutes. The platform offers self-guided product tours, demos, tutorials, and 24/7 support to ensure a smooth onboarding experience. Source

What feedback have customers shared about the ease of use of Akeyless?

Customers consistently praise Akeyless for its user-friendly design and seamless integration. For example, Conor Mancone (Cimpress) noted, "We set Akeyless up 9 months ago and we haven’t had to worry about credential rotation or leakage. All of our software just works—it’s been a really smooth, really easy process." Shai Ganny (Wix) highlighted the simplicity and operational confidence provided by Akeyless. Cimpress Case Study, Wix Testimonial

Support & Training

What customer service and support does Akeyless offer?

Akeyless provides 24/7 customer support via ticket submission, email ([email protected]), and Slack. Proactive assistance is available for upgrades and troubleshooting. Technical documentation and tutorials are accessible at Akeyless Resources. For escalations, contact [email protected]. Source

What training and technical resources are available to help customers get started?

Akeyless offers a self-guided product tour, platform demos, step-by-step tutorials, and extensive technical documentation. These resources are designed to help users quickly understand and implement Akeyless solutions. 24/7 support and a Slack channel are also available for troubleshooting and guidance. Product Tour, Tutorials

Use Cases & Industries

Who can benefit from using Akeyless?

Akeyless is designed for IT security professionals, DevOps engineers, compliance officers, and platform engineers across industries such as technology, finance, retail, manufacturing, and cloud infrastructure. Notable customers include Wix, Dropbox, Constant Contact, Cimpress, and Progress Chef. Source

What industries are represented in Akeyless's case studies?

Akeyless's case studies feature solutions for technology (Wix), cloud storage (Progress), web development (Constant Contact), and printing/mass customization (Cimpress). These demonstrate the platform's versatility across diverse sectors. Source

Can you share specific customer success stories?

Yes. Constant Contact scaled in a multi-cloud, multi-team environment using Akeyless (case study). Cimpress transitioned from Hashi Vault to Akeyless for enhanced security and seamless integration (case study). Progress saved 70% of maintenance and provisioning time with Akeyless’s cloud-native SaaS platform (case study). Wix adopted Akeyless for centralized secrets management and Zero Trust Access (video).

Business Impact

What business impact can customers expect from using Akeyless?

Customers can expect enhanced security (Zero Trust Access, automated credential rotation), operational efficiency (centralized secrets management, Just-in-Time access), cost savings (up to 70% reduction in maintenance and provisioning time), scalability (multi-cloud/hybrid support), compliance (ISO 27001, SOC, FIPS 140-2), and improved employee productivity. Source

Competition & Comparison

How does Akeyless compare to HashiCorp Vault?

Akeyless offers a vaultless, cloud-native SaaS platform that eliminates the need for heavy infrastructure, reducing costs and complexity. It provides advanced security features like Universal Identity and Zero Trust Access, and enables faster deployment and easier scalability compared to HashiCorp Vault's self-hosted model. Learn more

How does Akeyless compare to AWS Secrets Manager?

Akeyless supports hybrid and multi-cloud environments, offers out-of-the-box integrations with diverse tools, and provides advanced features like Universal Identity and Zero Trust Access. Its pay-as-you-go pricing model and cost efficiency make it a strong choice for organizations beyond AWS-centric environments. Learn more

How does Akeyless compare to CyberArk Conjur?

Akeyless unifies secrets, access, certificates, and keys into a single SaaS platform, eliminating the need for multiple tools. It offers advanced security measures such as Zero Trust Access and vaultless architecture, reducing operational complexity and costs compared to traditional PAM solutions. Learn more

Customer Proof

Who are some of Akeyless's customers?

Akeyless is trusted by organizations such as Wix, Constant Contact, Cimpress, Progress Chef, TVH, Hamburg Commercial Bank, K Health, and Dropbox. These customers span technology, finance, healthcare, and cloud infrastructure sectors. Source

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Reining in Secrets Sprawl: A Guide to Effective Secrets Management

secrets sprawl blog

Amid the rapid advancements of the SaaS landscape, lines between speed and security can often blur. In the push for agile deployment and continuous integration, there’s a common risk: secrets sprawl. Sensitive credentials, API keys, and certificates can easily multiply, slipping into code repositories, configuration files, and CI/CD pipelines. Often, this can happen a lot more frequently than one might expect.

Secrets Sprawl: A Hidden Threat in Development Environments

For example, Imagine you’re a junior developer working on a new feature for your company’s application. You’re excited to push your code to GitHub. In the rush to meet the deadline, you accidentally include a sensitive API key in your configuration file. Although you might not realize it, this key could grant access to important company resources. A senior developer might catch this during a code review, or an automated tool might flag it. However, sometimes secrets slip through the cracks. This common scenario is a perfect example of how easy it is for secrets to sprawl across various environments, posing significant security risks.

What is Secrets Sprawl?

Secrets sprawl refers to the uncontrolled proliferation of sensitive data such as passwords, API keys, tokens, and certificates across multiple environments, tools, and repositories within an organization. It isn’t just about static secrets hardcoded into files; it’s about the broader challenge of not being able to properly track and manage secrets across decentralized and dynamic environments. As organizations adopt more complex and decentralized workflows, especially with the growth of DevOps practices, the risk of secrets sprawl increases significantly.

Dangers of Secrets Sprawl

The primary danger of secrets sprawl is the increased risk of security breaches. Here are some key statistics and incidents highlighting the severity of the problem:

  • 96% of organizations report secrets sprawled in code, configuration files, and CI/CD tools.1
  • More than 100,000 GitHub repositories have leaked keys. Notable recent incidents include breaches at CircleCI, LastPass, and Uber.2
  • 70% of organizations have experienced a secret leak in the past two years.1
  • 83% of organizations have faced an identity-related breach involving compromised credentials.3

When secrets are not properly managed, they can be easily accessed by unauthorized users, leading to data breaches, financial losses, and reputational damage. For example, compromised credentials led to breaches at major companies like Uber and Trello. Stolen service account passwords and unchanged access keys have also been common vectors for attacks.

Ways to Prevent Secrets Sprawl

Addressing secrets sprawl requires a comprehensive strategy that incorporates centralized management, automated detection, and dynamic security practices. By implementing these best practices, organizations can effectively reduce the risk of secrets sprawl and protect sensitive information. Here are some key steps to prevent secrets sprawl:

  • Centralized Storage, Management, and Tracking: Implement an automated and centralized system to store, manage, and track all secrets across environments and tools. Centralized management ensures that secrets are stored securely, can be easily tracked, and are not duplicated unnecessarily. This approach provides a single source of truth for managing secrets, reducing the risk of sprawl.
  • Dynamic Injection of Environment-Specific Secrets: Mitigate risks by using environment-specific secrets injected dynamically at runtime, rather than hardcoding them in source code or configuration files. This ensures secrets are limited to specific environments, reducing unnecessary replication. While .env files can help, it’s important to source these variables directly from a centralized secrets management platform like Akeyless to maintain full control and security, avoiding exposure in source control or static files.
  • Dynamic and Short-Lived Credentials: Implement dynamic secrets that are short-lived and automatically expire after a set period or use. This reduces the risk of secrets being exposed across codebases and environments, as these credentials are temporary and do not persist long enough to be exposed or misused.
  • Ease of Use for Developers: Ensure that your secrets management tools are built with developers in mind. Many legacy tools can be difficult to set up and use. If there is too much friction, developers might resort to insecure practices like hardcoding secrets. A user-friendly tool encourages proper security practices and reduces the likelihood of secrets sprawl.

The Problem with Traditional Vaults

To combat secrets sprawl, many organizations have turned to traditional secrets management solutions, commonly referred to as vaults. These systems are designed to centralize the storage and management of secrets, making it easier to control access and monitor their usage. However, traditional vaults come with their own set of challenges:

  • High Total Cost of Ownership (TCO): Deploying and maintaining a self-deployed vault often requires significant resources, including dedicated engineers and infrastructure.
  • Scalability Issues: Because traditional vaults deploy on-premise infrastructure, they may struggle to scale with the growth of an organization, leading to performance bottlenecks and management challenges.
  • User Adoption: Due to their complexity, traditional vaults can be difficult for development teams to adopt, leading to lower usage and potential security gaps.

How Vaultless® Secrets Management Addresses Secrets Sprawl

The modern enterprise landscape, characterized by multi-cloud environments, microservices, and DevOps automation, demands a new approach to secrets management. Managing traditional vaults often becomes more burdensome than managing the secrets themselves.

Vaultless® Secrets Management by Akeyless offers a cloud-native, as-a-service solution that eliminates the need for traditional vaults while lowering the total cost of ownership. Here’s how:

  • Manage Secrets, Not Your Vaults: Akeyless is a cloud-native SaaS solution that provides a simple and easy-to-use solution that doesn’t require significant engineering time to maintain. Companies can choose to centralize secrets management without the need for bulky, complex infrastructure. This can prevent those companies from losing, forgetting about, or improperly managing secrets.
  • Enhanced Security: Akeyless’s patented Distributed Fragment CryptographyTM (DFCTM) technology enables complete control over your secrets. This technology, combined with comprehensive secrets management capabilities including Just-In-Time Credentials, Automated Rotation, and Universal Secrets Connector, ensures a high level of security and functionality. DFCTM creates distributed fragments of encryption keys that never exist in a complete form. So, even if someone gains access to part of an encryption key, they can’t use it maliciously. This mitigates the risk of secrets sprawl and preventing unauthorized access. 
  • Broader Functionality: Akeyless extends beyond secrets management to offer secure employee access, password management, data security, certificate management, and integration with external secrets managers. Akeyless has focused this all-in-one platform for ease of use and scalability, providing unmatched functionality in the secrets management space. With built-in integrations for DevOps tools, Akeyless streamlines workflows and increases adoption across the organization, reducing complexity and consolidating security operations.

By centralizing secrets management without the need for complex infrastructure, Akeyless simplifies the process, reduces costs, and enhances security. This comprehensive approach ensures that secrets are not scattered across various systems and repositories, effectively addressing the core issues of secrets sprawl.

Learn More About Vaultless® Secrets Management

Learn more about vaultless secrets management by exploring the Akeyless Platform. It can enhance your security posture while simplifying secrets management. Discover the benefits of a SaaS-based, zero-knowledge solution that scales with your organization. Visit Akeyless for a demo or to start a free trial today.

See how easy it is to migrate your first secrets to Akeyless👇

References

1. The 2024 State of Secrets Management Survey Report

2. How Bad Can It Git? Characterizing Secret Leakage in Public GitHub Repositories

3. The State of the Identity Attack Surface 

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