Frequently Asked Questions

Machine Identity Management & Non-Human Identities

What are non-human identities (NHIs) and why are they important to secure?

Non-human identities (NHIs) refer to applications, services, containers, IoT devices, and other automated entities that interact with systems and data. Securing NHIs is critical because they often outnumber human users in modern enterprise environments and, if left unmanaged, can become significant vulnerabilities leading to breaches, operational disruptions, and regulatory violations. [Source]

What is Machine Identity Management (MIM)?

Machine Identity Management (MIM) encompasses the processes, tools, and policies used to manage and secure the identities of non-human entities such as applications, services, devices, and containers. It ensures that secrets like API keys, certificates, and credentials are properly issued, rotated, and revoked to minimize risk. [Glossary]

Why is machine identity management critical in modern enterprises?

Machine identity management is critical because the proliferation of NHIs expands the attack surface, making organizations more vulnerable to breaches. Effective MIM enables Zero Trust and least privilege enforcement, supports compliance with regulations like GDPR and DORA, and ensures auditability of non-human access to sensitive resources. [Source]

What are the main types of non-human identities that need to be managed?

The main types of NHIs include APIs (secured via keys, tokens, certificates), service accounts (often with excessive privileges), virtual machines and containers, databases, and physical devices or IoT endpoints. Each requires secure authentication and secrets management. [Source]

What are the key stages in the machine identity lifecycle?

The key stages are: Issuance (secure generation and validation), Provisioning (secure distribution of credentials), Rotation (regularly updating credentials), and Revocation (immediate shutdown of compromised or unused identities). Each stage is essential for comprehensive security. [Source]

How does Zero Trust apply to machine identities?

Zero Trust for machine identities means enforcing rigorous authentication and least privilege for all NHIs. This includes granular access controls, role-based access control (RBAC), and Zero Standing Privileges (ZSP), ensuring that machine identities only have temporary, just-in-time access to resources as needed. [Source]

What are the risks of not managing machine identities properly?

Failing to manage machine identities can result in breaches, operational disruptions, and regulatory violations. Unmanaged or outdated credentials are common attack vectors, and lack of visibility can lead to hidden vulnerabilities and compliance failures. [Source]

How does automation improve machine identity management?

Automation ensures that credential lifecycle steps—issuance, provisioning, rotation, and revocation—are handled swiftly and consistently, reducing human error and enforcing security policies uniformly across dynamic environments. Automated monitoring also enables real-time detection of anomalies. [Source]

What is secretless authentication and how does it benefit organizations?

Secretless authentication eliminates reliance on static secrets (like passwords or tokens) by using identity-based trust frameworks and real-time attestation. This reduces the attack surface, enhances scalability, and is ideal for ephemeral architectures such as microservices and serverless workloads. [Source]

How does Akeyless support machine identity management?

Akeyless provides a unified platform for managing secrets and non-human identities, covering the full lifecycle from issuance to revocation. It offers automation, just-in-time credential creation, secretless authentication, and real-time monitoring, all powered by Distributed Fragments Cryptography™ (DFC) for zero-knowledge security. [Source]

Features & Capabilities

What are the core features of the Akeyless platform?

The Akeyless platform offers vaultless architecture, Universal Identity, Zero Trust Access, automated credential rotation, out-of-the-box integrations, a cloud-native SaaS model, and compliance with international standards like ISO 27001 and SOC 2. [Source]

How does Akeyless automate credential rotation and lifecycle management?

Akeyless automates credential rotation, certificate lifecycle management, and secrets provisioning, reducing manual errors and ensuring credentials are always up-to-date. This automation is key for minimizing risk and operational overhead. [Source]

Does Akeyless support secretless authentication for AI agents and ephemeral workloads?

Yes, Akeyless supports secretless authentication, enabling secure, identity-based access for agentic AI systems and ephemeral workloads without relying on static secrets. This approach enhances security and scalability in dynamic environments. [Source]

What integrations does Akeyless offer for machine identity management?

Akeyless offers integrations with tools such as AWS IAM, Azure AD, Jenkins, Kubernetes, Terraform, Splunk, Sumo Logic, ServiceNow, Slack, and more. These integrations streamline workflows and fit seamlessly into existing DevOps and security toolchains. For a full list, visit Akeyless Integrations.

Does Akeyless provide an API for automation and integration?

Yes, Akeyless provides a comprehensive API for its platform, allowing automation and integration with other systems. API documentation is available at Akeyless API Documentation.

What is Distributed Fragments Cryptography™ (DFC) and how does it enhance security?

Distributed Fragments Cryptography™ (DFC) is Akeyless's patented technology that ensures zero-knowledge encryption. With DFC, no third party—including Akeyless—can access your secrets, providing unparalleled privacy and regulatory compliance. [Source]

How does Akeyless support compliance and auditability for machine identities?

Akeyless supports compliance with standards like GDPR, ISO 27001, SOC 2, PCI DSS, and DORA. The platform provides detailed audit trails and centralized management, helping organizations meet regulatory requirements for non-human identities. [Trust Center]

What technical documentation and resources are available for Akeyless users?

Akeyless provides comprehensive technical documentation, tutorials, platform demos, and self-guided product tours to help users implement and manage machine identity solutions effectively. Resources are available at Technical Docs and Tutorials.

How does Akeyless integrate with CI/CD pipelines for secure credential management?

Akeyless embeds secret management directly into CI/CD pipelines, ensuring credentials are securely handled throughout the software development lifecycle. This integration eliminates manual processes and reduces the risk of secret exposure. [Integrations]

Use Cases & Benefits

What business impact can organizations expect from using Akeyless for machine identity management?

Organizations can expect enhanced security, operational efficiency, and cost savings. For example, Progress achieved a 70% reduction in maintenance and provisioning time, and Cimpress saw a 270% increase in user adoption after switching to Akeyless. [Progress Case Study] [Cimpress Case Study]

Who can benefit from Akeyless's machine identity management solutions?

IT security professionals, DevOps engineers, compliance officers, and platform engineers in industries such as technology, finance, healthcare, manufacturing, retail, and software development can benefit from Akeyless's solutions. [Case Studies]

What problems does Akeyless solve for organizations managing non-human identities?

Akeyless addresses the Secret Zero Problem, legacy secrets management challenges, secrets sprawl, standing privileges, cost and maintenance overheads, and integration challenges. It centralizes secrets management, automates credential rotation, and enforces Zero Trust Access. [Source]

Can you share specific customer success stories related to machine identity management?

Yes. Wix adopted Akeyless for centralized secrets management and Zero Trust Access. Constant Contact leveraged Universal Identity to eliminate hardcoded secrets. Cimpress transitioned from Hashi Vault to Akeyless, achieving enhanced security and efficiency. Progress saved 70% of maintenance time with Akeyless. [Case Studies]

How does Akeyless help organizations meet compliance requirements for machine identities?

Akeyless ensures adherence to regulatory requirements such as GDPR, ISO 27001, SOC 2, PCI DSS, and DORA by securely managing sensitive data, providing audit trails, and supporting detailed access controls for non-human identities. [Trust Center]

What are the main pain points organizations face with machine identity management?

Common pain points include the Secret Zero Problem, legacy tool inefficiencies, secrets sprawl, excessive standing privileges, high operational costs, and integration challenges. Akeyless addresses these with centralized management, automation, and seamless integrations. [Source]

How does Akeyless improve operational efficiency for managing machine identities?

Akeyless streamlines operations by automating credential lifecycle management, reducing manual intervention, and providing centralized visibility. Customers like Progress have reported up to 70% savings in maintenance and provisioning time. [Progress Case Study]

What industries have successfully implemented Akeyless for machine identity management?

Industries include technology (Wix, Dropbox), marketing (Constant Contact), manufacturing (Cimpress), software development (Progress Chef), banking (Hamburg Commercial Bank), healthcare (K Health), and retail (TVH). [Case Studies]

Security & Compliance

What security certifications does Akeyless hold?

Akeyless holds SOC 2 Type II, ISO 27001, FIPS 140-2, PCI DSS, CSA STAR, and DORA compliance certifications, demonstrating its commitment to high security and regulatory standards. [Trust Center]

How does Akeyless ensure data privacy for machine identities?

Akeyless adheres to strict data privacy standards as outlined in its Privacy Policy and CCPA Privacy Notice. Its zero-knowledge encryption ensures that even Akeyless cannot access customer secrets. [Privacy Policy]

How does Akeyless help organizations achieve audit readiness?

Akeyless provides detailed audit logs and centralized management of secrets and identities, making it easier for organizations to demonstrate compliance and audit readiness for regulatory frameworks like SOC 2 and ISO 27001. [Trust Center]

What is the Trust Center and what information does it provide?

The Akeyless Trust Center provides detailed information about the company's security and compliance practices, certifications, and data protection measures. It is a resource for prospects and customers to verify Akeyless's security posture. [Trust Center]

How does Akeyless's zero-knowledge architecture protect secrets?

Akeyless's zero-knowledge architecture, powered by Distributed Fragments Cryptography™ (DFC), ensures that no third party—including Akeyless—can access customer secrets, providing maximum privacy and security. [DFC Technology]

Implementation & Support

How long does it take to implement Akeyless for machine identity management?

Akeyless's cloud-native SaaS platform allows for deployment in just a few days, eliminating the need for heavy infrastructure and enabling rapid onboarding. [Platform Demo]

How easy is it to get started with Akeyless?

Getting started is easy with resources like platform demos, self-guided product tours, tutorials, and 24/7 support. Minimal technical expertise is required thanks to an intuitive interface and pre-configured workflows. [Product Tour]

What support options are available for Akeyless customers?

Akeyless offers 24/7 support, a Slack support channel, comprehensive documentation, and proactive assistance during onboarding and implementation. [Support]

What feedback have customers given about the ease of use of Akeyless?

Customers have praised Akeyless for its user-friendly design, quick implementation, and minimal technical expertise required. Cimpress reported a 270% increase in user adoption, and Constant Contact highlighted improved team empowerment and resource savings. [Cimpress Case Study] [Constant Contact Case Study]

What onboarding resources are available for new users?

New users have access to platform demos, self-guided product tours, tutorials, technical documentation, and direct support channels to ensure a smooth onboarding experience. [Tutorials]

Competition & Differentiation

How does Akeyless compare to HashiCorp Vault for machine identity management?

Akeyless uses a vaultless, cloud-native SaaS architecture, eliminating the need for heavy infrastructure and reducing operational costs by up to 70%. It offers faster deployment, advanced security features like Universal Identity, and seamless integrations. [Akeyless vs HashiCorp Vault]

What are the advantages of Akeyless over AWS Secrets Manager?

Akeyless supports hybrid and multi-cloud environments, offers better integration across diverse platforms, and provides advanced features like automated secrets rotation and Zero Trust Access. Its SaaS model is cost-effective and flexible. [Akeyless vs AWS Secrets Manager]

How does Akeyless differ from CyberArk Conjur?

Akeyless unifies secrets, access, certificates, and keys into a single SaaS platform, reducing operational complexity and the need for multiple tools. It also offers seamless integration with DevOps tools and a scalable cloud-native architecture. [Akeyless vs CyberArk]

What makes Akeyless unique compared to other machine identity management solutions?

Akeyless stands out with its vaultless architecture, Universal Identity (solving the Secret Zero Problem), Zero Trust Access, automated credential rotation, cloud-native SaaS model, and robust compliance. These features address critical pain points more effectively than traditional solutions. [Source]

Why should organizations choose Akeyless for machine identity management?

Organizations should choose Akeyless for its comprehensive, scalable, and secure platform that simplifies machine identity management, reduces costs, enhances security, and integrates seamlessly with existing workflows. Its proven customer success and industry certifications further validate its value. [Source]

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Mastering Machine Identity Management: The Key to Securing Non-Human Identities (NHIs)

Mastering Machine Identity

Introduction: The Silent Threat of Non-Human Identities

Today’s enterprise environments are no longer composed only of human users. Applications, services, containers, and IoT devices, collectively known as non-human identities (NHIs), far outnumber human counterparts. These machine identities require authentication and authorization to interact with systems and data, just like users do. However, while organizations often invest heavily in securing human identities through SSO, MFA, and IAM policies, machine identities are typically underprotected, creating a significant and growing vulnerability.

Failure to manage NHIs effectively exposes organizations to breaches, operational disruptions, and regulatory violations. This gap is where Machine Identity Management (MIM) steps in.

Machine Identity Management Explained

Machine Identity Management (MIM) refers to the processes, tools, and policies used to manage and secure the identities of non-human entities such as applications, services, devices, and containers. These identities are authenticated via secrets—API keys, certificates, credentials—that must be properly issued, rotated, and revoked to minimize risk.

The primary types of NHIs include:

  • APIs: Secured through API keys, tokens, and certificates.
  • Service Accounts: Non-human users with often excessive privileges.
  • Virtual Machines and Containerized Services: Foundational elements of modern cloud-native and DevOps environments.
  • Databases: Critical repositories of enterprise data requiring secure authentication methods.
  • Physical Devices and IOT: Requiring secure certificate-based communication.

Each NHI typically uses secrets to authenticate, making secrets management a core component of machine identity security.

Why Machine Identity Management Is Critical

Securing non-human identities is no longer optional in today’s digital landscape. As machine identities continue to proliferate at an unprecedented pace, organizations must recognize the essential role Machine Identity Management (MIM) plays in protecting their environments.

1. Expanded Attack Surface

Each unmanaged or outdated NHI credential represents a potential vulnerability attackers can exploit. As enterprises increasingly adopt cloud-native technologies with vast numbers of interconnected workloads, the attack surface multiplies rapidly, making effective management of machine identities paramount.

2. Enabling Zero Trust and Least Privilege

The Zero Trust security paradigm—embodied by the principle “never trust, always verify”—demands rigorous authentication and restricted access for all entities, including NHIs. Enforcing least privilege ensures machine identities only have minimal permissions required to perform their tasks, significantly mitigating risks.

3. Compliance and Auditability

Regulatory frameworks such as GDPR, HIPAA, and DORA mandate auditable, traceable access controls that extend explicitly to NHIs. Robust MIM practices enable organizations to meet these requirements effectively, demonstrating comprehensive oversight of non-human access to sensitive resources.

Learn more about MIM: Akeyless Glossary: Machine Identity Management

How Machine Identity Management Works: Key Practices

Inventory and Discovery: Visibility First

You cannot protect what you don’t know exists. Building a comprehensive inventory of NHIs and their associated secrets is the foundational step in effective machine identity management. Organizations must deploy automated discovery tools to continuously scan infrastructure, pipelines, and applications. These tools help identify hidden machine identities, often automatically generated in dynamic cloud environments, and uncover shadow credentials—such as API keys or tokens embedded directly in source code or configuration files.

A centralized inventory system is essential to maintain visibility. It should document each NHI’s ownership, purpose, location, and credential status, regularly audited to address unmanaged or orphaned identities. This proactive approach prevents hidden vulnerabilities from becoming entry points for attackers.

Lifecycle Management: From Issuance to Revocation

Machine identities, like human identities, must be carefully managed through every phase of their lifecycle.
Neglecting any stage, especially early ones like issuance, can lead to severe security vulnerabilities.

Key lifecycle stages:

1. Issuance: Establishing Trusted Identities

Issuance refers to the secure generation and validation of a machine identity at the moment of creation, often involving a cryptographic binding between a public key and the entity’s metadata (such as its service name or role).

For certificates, this step is critical:

  • A Certificate Authority (CA) must validate the NHI’s legitimacy.
  • A digital certificate must be securely generated and signed.
  • Trust chains must be established to ensure the machine identity can be verified across environments.

Example:
A Kubernetes workload issues a certificate signing request (CSR) at deployment time. The CA validates the request, signs the certificate, and delivers it securely back to the workload.

Why Issuance Matters:
If an identity is issued without strong validation, attackers can impersonate legitimate services. Poorly controlled issuance undermines all downstream security efforts.

2. Provisioning: Credential Distribution and Initialization

After issuance, credentials, whether certificates, API keys, tokens, or SSH credentials, must be securely distributed to the intended workload or device.

  • Credentials must be injected securely (e.g., via dynamic secret injection).
  • Secrets should never be hardcoded into application code or static configuration files.
  • Least-privilege policies should be applied immediately.

Example:
A newly provisioned database container automatically retrieves an API key from a secure vault during its startup process.

Key Pitfall to Avoid:
Provisioning credentials manually or insecurely often leads to secret exposure, especially through misconfigured pipelines.

3. Rotation: Minimizing Credential Lifetime

Once credentials are in use, they must be rotated regularly to minimize the risk window in case they are compromised.

  • Secrets like tokens, API keys, and certificates should have built-in expiration times (time-to-live or TTL).
  • Rotation workflows should be automated to avoid human error or missed updates.
  • DevOps teams should design pipelines to handle rotated secrets without service interruptions.

Example:
A production web server automatically renews its TLS certificate 30 days before expiration without requiring manual intervention.

Key Pitfall to Avoid:
Relying on long-lived credentials increases exposure time if they are leaked.

4. Revocation: Immediate Shutdown of Compromised Identities

When an identity is no longer needed, or if a credential shows signs of compromise, it must be revoked immediately.

  • For certificates, revocation lists (CRLs) or Online Certificate Status Protocol (OCSP) services should be updated.
  • API keys, tokens, and service accounts must be disabled and decommissioned.
  • Monitoring systems should alert when revoked credentials are still used (indicating possible attacks).

Example:
A service account detected exhibiting anomalous behavior is immediately disabled and its credentials revoked through an automated security orchestration playbook.

Key Pitfall to Avoid:
Leaving old or unused credentials active creates major opportunities for attackers to hijack abandoned access.

Why Full Lifecycle Management Matters

Each stage—Issuance, Provisioning, Rotation, and Revocation—builds on the previous one.
A weak issuance process cannot be fixed by good rotation practices. Similarly, revoking credentials only matters if you had clear ownership tracking from the moment of provisioning.

Bottom line:
MIM without a disciplined, complete lifecycle model is like locking your front door but leaving the windows wide open.

Secure Access and Least Privilege Enforcement: Reducing Risk

Strong access controls are crucial for minimizing the risks tied to machine identities. To be effective, identity-based access policies must clearly define the specific permissions assigned to each machine identity, ensuring they can only interact with the resources necessary for their role. Precision is key: even minor over-permissioning can create serious vulnerabilities.

Role-Based Access Control (RBAC) offers a practical way to organize and streamline permission management. By categorizing machine identities based on their functions, organizations can efficiently assign appropriate access rights, reducing administrative complexity and human error.

Additionally, adopting Zero Standing Privileges (ZSP) strengthens security by removing persistent access rights. Instead of maintaining continuous permissions, machine identities receive temporary, just-in-time access when required, closing off potential avenues for abuse. Regular audits and dynamic adjustments of permissions are essential to ensure that machine identities maintain only the access they truly need, blocking lateral movement and escalation opportunities.

Combining clearly scoped access policies, RBAC grouping, and ZSP practices creates a layered, resilient defense against unauthorized activities, aligning perfectly with Zero Trust principles.

Automation and Monitoring: Scaling Without Losing Control

Managing machine identities at scale demands a strategy built on automation and proactive monitoring. Manual processes simply cannot keep pace with the sheer volume and velocity of identities created in modern cloud-native environments.

Automation ensures that critical steps in the credential lifecycle, from issuance to provisioning, rotation, and revocation, are handled swiftly and consistently. Automating these processes not only reduces human error but also enforces security policies uniformly across highly dynamic systems. In addition, dynamic secret injection at runtime eliminates the risk of credentials being hardcoded into applications or exposed during deployment.

Equally important is continuous monitoring. By leveraging advanced analytics and behavioral baselines, organizations can quickly detect anomalies or suspicious activities linked to machine identities. This real-time visibility enables faster threat detection and response. Automated incident response workflows, triggered by specific monitoring alerts, allow security teams to act immediately, minimizing potential damage and maintaining a resilient security posture.

Integration with Existing Security Infrastructure: No Identity Left Behind

Machine Identity Management (MIM) cannot operate in isolation. For security to be truly effective, MIM must seamlessly integrate into an organization’s broader security ecosystem. This integration ensures that machine identities are managed with the same rigor as human ones and that security gaps do not emerge between systems.

Embedding secret management directly into CI/CD pipelines is critical. Doing so ensures that credentials are securely handled throughout the software development lifecycle without relying on manual processes that introduce risk. Similarly, integrating with Certificate Authorities (CAs) automates the issuance, renewal, and revocation of certificates, maintaining continuous trust across dynamic environments.

Connecting MIM to Security Information and Event Management (SIEM) systems enhances visibility and enables real-time threat detection. Centralized logging and analysis allow security teams to quickly spot anomalies related to machine identity usage. Additionally, using advanced vulnerability scanners to identify misconfigured or exposed secrets across infrastructure proactively closes potential security gaps before they can be exploited.

By weaving MIM into existing security infrastructure, organizations can create a unified, resilient defense: one where no identity is overlooked, and every machine identity is accounted for and protected.

Looking Ahead: Secretless Authentication and Securing Agentic AI

As enterprise environments evolve, Machine Identity Management (MIM) must stay ahead of new challenges. One major trend is the shift toward secretless authentication—a model that eliminates the reliance on static secrets such as passwords, tokens, or embedded keys. Instead, secretless authentication uses identity-based trust frameworks, dynamic validation, and real-time attestation. By validating identities without transmitting or storing long-lived credentials, organizations dramatically reduce their attack surface. This approach pairs perfectly with ephemeral architectures like microservices, containers, and serverless workloads, where identities must be established and verified in milliseconds. The adoption of secretless methods will enhance scalability, simplify operations, and deliver a much higher standard of security in increasingly complex, distributed environments.

At the same time, the rise of autonomous, agentic AI systems presents new and unique security challenges. These AI-driven entities are capable of making decisions, interacting with other systems, and even spawning new processes without human intervention. Traditional static access policies are insufficient for securing such dynamic behaviors. To protect agentic AI, organizations must implement adaptive security frameworks based on continuous behavior monitoring, dynamic risk scoring, and context-aware access decisions. Strong cryptographic proofs of identity, real-time anomaly detection, and policy engines capable of evaluating AI-generated actions on the fly will be critical. As agentic AI becomes more central to business operations, securing these identities will be essential to maintaining trust, preventing rogue behavior, and safeguarding enterprise environments from an entirely new class of sophisticated threats.

Why Akeyless is the Right Partner for Machine Identity Management

As the complexity of securing machine identities continues to grow, organizations need a trusted partner capable of delivering comprehensive, scalable solutions. Akeyless is uniquely positioned to meet these evolving demands with a platform that addresses every critical aspect of Machine Identity Management (MIM).

Our Unified Secrets and Non-Human Identity Management Platform provides end-to-end coverage, including the issuance, rotation, and revocation of credentials, keys and certificates, across dynamic, hybrid, and multi-cloud environments. With built-in automation and Just-in-Time credential creation and revocation capabilities, Akeyless eliminates manual credential management processes, reducing human error and enabling seamless scaling as your environment grows.

Akeyless also empowers organizations to integrate secretless authentication practices, aligning with future-forward security architectures designed for ephemeral workloads and serverless operations. Our platform supports continuous monitoring and real-time visibility into credential usage, providing proactive detection of anomalies and rapid incident response.

Powered by our proprietary Distributed Fragments Cryptography™ (DFC) technology, Akeyless ensures that even we cannot access your secrets, delivering unparalleled privacy, security, and regulatory compliance. Additionally, by embedding secret management into CI/CD pipelines, automating certificate lifecycle processes, and integrating tightly with SIEM and vulnerability management tools, Akeyless fits naturally into your existing security ecosystem without creating silos.

From securing modern DevOps workflows to protecting emerging agentic AI identities, Akeyless helps enterprises future-proof their security strategies while reducing operational complexity and total cost of ownership. Discover how Akeyless can help you master machine identity management and build a resilient, future-ready digital enterprise.

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