Frequently Asked Questions

Product Information & Features

What is secrets management and why is it important?

Secrets management involves securely orchestrating digital authentication credentials—such as passwords, API keys, certificates, and SSH keys—to safeguard access to applications, services, and critical systems. Effective management ensures these secrets are protected from unauthorized access and exposure, preserving operational integrity and compliance. Learn more.

What types of secrets does Akeyless help manage?

Akeyless manages a wide range of secrets, including passwords, API keys, digital certificates, SSH keys, database connection strings, and cloud service credentials. These cover both human and machine identities, ensuring secure authentication and communication across diverse environments. Source

What are the key features of Akeyless Vaultless® Secrets Management?

Akeyless Vaultless® Secrets Management offers enhanced security for both human and machine identities, centralized management, regulatory compliance, operational efficiency through automation, and cost-effectiveness via its SaaS model. It uses patented Distributed Fragments Cryptography™ (DFC) to ensure that even Akeyless cannot access your secrets. Source

How does Akeyless automate secret rotation and management?

Akeyless automates the rotation and management of secrets, reducing manual effort and minimizing human error. This automation regularly updates secrets without constant intervention, lowering the risk of vulnerabilities from outdated or poorly managed secrets. Source

Does Akeyless provide an API for integration?

Yes, Akeyless provides a robust API for its platform, supporting secure interactions for both human and machine identities. API documentation and details on API Keys for authentication are available at Akeyless API documentation.

What technical documentation is available for Akeyless?

Akeyless offers comprehensive technical documentation, including platform overviews, password management, Kubernetes secrets management, AWS integration, PKI-as-a-Service, and more. These resources provide step-by-step instructions for effective implementation. Access documentation at Akeyless Docs and Tutorials.

Security & Compliance

How does Akeyless ensure that it cannot access customer secrets?

Akeyless uses patented Distributed Fragments Cryptography™ (DFC), which splits encryption keys into multiple fragments, with one fragment always retained within the customer's environment. The complete key is never fully assembled outside customer control, ensuring that even Akeyless cannot access or decrypt your secrets. Source

What security and compliance certifications does Akeyless hold?

Akeyless is certified for ISO 27001, SOC 2 Type II, FIPS 140-2, PCI DSS, and CSA STAR, demonstrating adherence to international security and regulatory standards. These certifications ensure suitability for regulated industries such as finance, healthcare, and critical infrastructure. For details, visit the Akeyless Trust Center.

How does Akeyless help organizations meet regulatory compliance requirements?

Akeyless provides secure architecture, comprehensive audit capabilities, and adherence to standards like ISO 27001, SOC 2, PCI DSS, and GDPR. Its audit and reporting tools track every secret, ensuring audit readiness and regulatory compliance. Source

Implementation & Ease of Use

How long does it take to implement Akeyless, and how easy is it to get started?

Akeyless can be deployed in just a few days due to its SaaS-native architecture, requiring no infrastructure management. For specific use cases, such as OpenShift deployment, setup can be completed in less than 2.5 minutes. Self-guided product tours, platform demos, tutorials, and 24/7 support are available to help users get started quickly. Source

What training and technical support does Akeyless offer to help customers adopt the platform?

Akeyless provides self-guided product tours, platform demos, tutorials, and comprehensive technical documentation. 24/7 customer support is available via ticket, email, and Slack channel. Proactive assistance is offered for upgrades and troubleshooting. Product Tour | Support

How does Akeyless handle maintenance, upgrades, and troubleshooting?

Akeyless offers 24/7 customer support for maintenance, upgrades, and troubleshooting. The support team proactively assists with upgrades to keep the platform secure and up-to-date. Extensive technical documentation and tutorials are available for self-service troubleshooting. Contact Support

Use Cases & Business Impact

What problems does Akeyless solve for organizations?

Akeyless addresses the Secret Zero Problem, legacy secrets management challenges, secrets sprawl, standing privileges and access risks, high operational costs, and integration challenges. It centralizes secrets management, automates rotation, enforces Zero Trust Access, and reduces maintenance overhead. Source

What business impact can customers expect from using Akeyless?

Customers can expect enhanced security, operational efficiency, cost savings (up to 70% reduction in maintenance and provisioning time), scalability for multi-cloud environments, regulatory compliance, and improved employee productivity. Progress Case Study

Who can benefit from using Akeyless?

Akeyless is designed for IT security professionals, DevOps engineers, compliance officers, and platform engineers across industries such as technology, finance, retail, manufacturing, and cloud infrastructure. Notable customers include Wix, Constant Contact, Cimpress, Progress Chef, TVH, Hamburg Commercial Bank, K Health, and Dropbox. About Us

Can you share specific case studies or customer success stories?

Yes. Constant Contact scaled in a multi-cloud environment using Akeyless (Case Study). Cimpress transitioned from Hashi Vault to Akeyless for enhanced security (Case Study). Progress saved 70% of maintenance time with Akeyless’s SaaS platform (Case Study). Wix adopted Akeyless for centralized secrets management and Zero Trust Access (Video).

What feedback have customers shared about the ease of use of Akeyless?

Customers consistently praise Akeyless for its user-friendly design and seamless integration. For example, Conor Mancone (Cimpress) noted, "We set Akeyless up 9 months ago and we haven’t had to worry about credential rotation or leakage. It’s been a really smooth, really easy process." Shai Ganny (Wix) said, "The simplicity of Akeyless has enhanced our operations and given us the confidence to move forward securely." Cimpress Case Study | Wix Testimonial

Competition & Comparison

How does Akeyless compare to HashiCorp Vault?

Akeyless offers a vaultless architecture, eliminating the need for heavy infrastructure and reducing costs and complexity. Its SaaS-based deployment enables faster implementation and easier scalability. Akeyless also provides advanced security features like Zero Trust Access and automated credential rotation. Akeyless vs HashiCorp Vault

How does Akeyless compare to AWS Secrets Manager?

Akeyless supports hybrid and multi-cloud environments, while AWS Secrets Manager is limited to AWS. Akeyless offers out-of-the-box integrations with tools like Jenkins, Kubernetes, and Terraform, and provides cost efficiency with a pay-as-you-go model. It also features Universal Identity and Zero Trust Access. Akeyless vs AWS Secrets Manager

How does Akeyless compare to CyberArk Conjur?

Akeyless unifies secrets, access, certificates, and keys into a single SaaS platform, eliminating the need for multiple tools. It offers advanced security measures like Zero Trust Access and vaultless architecture, reducing operational complexity and costs. Akeyless vs CyberArk

Best Practices & Pitfalls

What are some bad practices to avoid when managing secrets?

Common bad practices include hardcoding secrets in source code, inadequate rotation, using default or weak secrets, lack of centralized management, insufficient access controls, neglecting encryption, overlooking audit trails, relying on manual processes, insecure sharing, and not preparing for secret compromise. Avoiding these pitfalls is essential for robust security. Source

How can organizations effectively rotate secrets?

Organizations can automate the rotation process using a secrets management platform like Akeyless, which updates secrets across services without downtime or manual intervention. Source

Why is centralized secrets management important?

Centralized secrets management consolidates storage, access, and rotation into a single platform, improving security, simplifying compliance, and making it easier to audit and monitor secret usage. Source

How does monitoring access to secrets improve security?

Monitoring access helps detect unauthorized attempts to access secrets, enabling rapid response to threats. It also provides valuable insights for auditing and compliance. Source

What should organizations do if a secret is compromised?

Organizations should immediately rotate the compromised secret, revoke unauthorized access, conduct a security audit to determine the breach’s scope, and implement measures to prevent future incidents. Source

Skip to content

What is Managing Secrets?

What is Managing Secrets?

Managing secrets involves securely orchestrating a variety of digital authentication credentials, crucial for safeguarding access to applications, services, and critical systems. These credentials, commonly referred to as ‘secrets,’ encompass a wide range of credentials, certificates, and keys. This includes passwords and tokens utilized by individuals, as well as API keys and certificates generated and managed by automated systems, particularly those that safeguard machine identities.

Secrets are essential for securing access to applications, services, and critical infrastructure. Effective management ensures these secrets are protected from unauthorized access and potential exposure, thereby safeguarding sensitive information.

The Critical Nature of Managing Secrets

As organizations transition to cloud computing and embrace DevOps methodologies, the complexity and volume of secrets proliferate. These secrets, scattered across various environments can pose a significant risk if not managed properly. The essence of managing secrets lies in mitigating these risks, preserving operational integrity, and ensuring compliance with stringent regulatory requirements.

What Are Secrets and Why Are They Crucial?

Passwords and PINs: Primarily used by human identities, these secrets provide the first line of defense against unauthorized access. They are the most common form of secrets that individuals encounter daily, from logging into email accounts to accessing secure enterprise systems.

API Keys: These are used predominantly by machine identities, such as applications or services, to authenticate and securely communicate with each other. API keys act as secure access tokens, ensuring that only authorized software entities can perform specific actions or access certain data.

Certificates: Digital certificates play a critical role in establishing secure communications over the internet. By verifying the ownership of a public key, certificates provide a foundation for trust in digital environments, enabling secure transactions and data exchange.

Credentials: Expanding the scope of secrets to include credentials broadens our understanding of the diverse types of sensitive information that must be managed. Credentials encompass a range of secret information necessary for authentication purposes, including but not limited to:

  • SSH Keys: Secure Shell (SSH) keys are a pair of cryptographic keys used to authenticate to an SSH server as an alternative to password-based logins. They are widely used for automated processes and for secure access to remote servers.
  • Database Connection Strings: These contain information needed to connect to databases, including usernames, passwords, and host information. They are crucial for applications to interact with databases securely and efficiently.
  • Cloud Service Credentials: Many cloud services require specific credentials for access and management. These may include access keys, secret access keys, and tokens specific to cloud platforms like AWS, Azure, or GCP.

5 Key Elements of Managing Secrets

  1. Secure Creation: Generating secrets in a manner that ensures they are robust and resistant to attacks. This often involves using algorithms that produce high entropy values, making the secrets difficult to guess or brute-force.
  2. Comprehensive Handling: Establishing protocols for how secrets are used within applications and services, ensuring they are invoked securely and in a manner that minimizes risk.
  3. Controlled Sharing and Storage: Implementing encrypted storage solutions and controlled sharing mechanisms to protect secrets both at rest and in transit. This minimizes the risk of exposure during data breaches or via unauthorized access.
  4. Access Control: Defining and enforcing strict policies regarding who and what can access these secrets, under what circumstances, and tracking their usage. This often involves implementing least privilege access, ensuring entities have only the minimal level of access required.
  5. Regular Rotation and Auditing: Periodically changing secrets to limit the damage of potential exposure and conducting audits to ensure compliance with security policies and identify potential vulnerabilities.

The Importance of Managing Secrets

  • Preventing Unauthorized Access: Properly managed secrets and credentials prevent attackers from gaining unauthorized access to systems, applications, and data, significantly reducing the risk of data breaches.
  • Maintaining Integrity and Confidentiality: Effective secrets and credential management ensures that sensitive information remains confidential and that the integrity of data is not compromised.
  • Regulatory Compliance: Many industries are subject to regulations that require the secure management of secrets and credentials. Failure to comply can result in severe penalties and loss of trust.

Ten Bad Practices to Avoid When Managing Secrets

Bad practices significantly increase the risk of data breaches, compliance violations, and operational disruptions. Organizations should be aware of these pitfalls and actively work to avoid them. Below are some of the most common bad practices in managing secrets:

1. Hardcoding Secrets in Source Code

Embedding secrets directly in application source code or configuration files is a risky practice. This allows anyone who can view the code to easily access the secrets, whether stored in public or private repositories.

2. Inadequate Rotation of Secrets

Failing to regularly rotate secrets, such as passwords, keys, and tokens, can leave systems vulnerable to attacks. Using the same secret persistently over a long period increases the risk of compromising the secret.

3. Using Default or Weak Secrets

Attackers can easily exploit default passwords or weak, easily guessable secrets (e.g., “password,” “admin123”). Generate strong, unique secrets for each service, application, and user.

4. Lack of Centralized Secrets Management

Organizations without a centralized secret management approach struggle to track secret storage and access. This scattering complicates enforcing consistent security policies and quick breach responses.

5. Insufficient Access Controls

Granting broad or unnecessary access to secrets can lead to security vulnerabilities. Implementing the principle of least privilege is essential, granting individuals and services access only to the secrets needed for their specific roles and tasks.

6. Neglecting Encryption of Secrets

Storing secrets in plain text, without encryption, exposes them to potential interception and misuse. Always encrypt secrets, both at rest and in transit, to protect them from unauthorized access.

7. Overlooking Audit Trails for Secret Access

Failing to monitor and log access to secrets can make it challenging to detect unauthorized access or trace the source of a breach. Comprehensive audit trails are crucial for security monitoring and compliance purposes.

8. Ignoring Automated Solutions for Secrets Management

Relying on manual processes for managing secrets increases the likelihood of human error and inefficiencies. Automated secrets management solutions can help enforce best practices, such as rotation and access controls, more consistently and effectively.

9. Sharing Secrets Insecurely

Sharing secrets via insecure channels (e.g., email, messaging apps) can expose them to interception. Secure sharing mechanisms, ideally integrated into a secrets management solution, should be used to share secrets safely.

10. Not Preparing for Secret Compromise

Organizations must have a response plan in place for when a secret is suspected of being compromised. This includes the ability to quickly revoke access, rotate the compromised secret, and investigate the breach.

Managing Secrets FAQ

  1. How can organizations effectively rotate secrets?

Organizations can automate the rotation process using a secrets management platform like Akeyless, which can handle the complexity of updating secrets across services without downtime or manual intervention.

  1. Why is centralized secrets management important?

Centralized secrets management consolidates the storage, access, and rotation of secrets into a single platform, improving security, simplifying compliance, and making it easier to audit and monitor secret usage.

  1. Can Akeyless help with managing secrets in multicloud environments?

Yes, Akeyless manages secrets across multicloud, hybrid, and on-premises environments. It offers a unified platform for seamless integration and consistent policy enforcement across various cloud providers.

  1. How does monitoring access to secrets improve security?

Monitoring access helps detect unauthorized attempts to access secrets, enabling rapid response to potential threats. It also provides valuable insights for auditing and compliance purposes.

  1. What should organizations do if a secret is compromised?

Organizations should immediately rotate the compromised secret, revoke access from unauthorized entities, conduct a security audit to determine the breach’s scope, and implement measures to prevent future incidents.

Akeyless Vaultless® Secrets Management: A New Era in Managing Secrets

Akeyless Vaultless® Secrets Management is at the forefront of addressing these challenges, offering an innovative solution for managing secrets across diverse IT ecosystems that includes:

  • Enhanced Security for Human and Machine Identities: Akeyless secures secrets used by both human and machine identities through its Distributed Fragments Cryptography™ (DFC), ensuring that only authorized entities can access sensitive information.
  • Simplified Secrets Management: By providing a centralized platform for managing secrets, Akeyless eliminates the complexities associated with managing a vast number of secrets across multiple environments.
  • Regulatory Compliance with Ease: Akeyless helps organizations meet stringent compliance requirements, thanks to its secure architecture and comprehensive audit capabilities.

How The Akeyless Platform Transforms Managing Secrets

Vaultless® Secrets Management allows organizations to achieve remarkable operational efficiency. The automation of secret rotation and management significantly reduces the manual effort involved, minimizing the risk of human error that could potentially lead to security vulnerabilities. Here’s how Akeyless is changing the game.

Operational Efficiency Through Automation: Streamlining Secret Management Processes

Vaultless® Secrets Management empowers organizations with unprecedented operational efficiency. By automating the rotation and management of secrets, Akeyless significantly reduces the manual effort required, thereby minimizing the risk of human error. This automation plays a crucial role by regularly updating and managing secrets without constant manual intervention. It reduces the risk of security vulnerabilities from outdated or poorly managed secrets.

Cost-Effectiveness of SaaS Model: Reducing Total Cost of Ownership

The Akeyless platform, delivered as a Software as a Service (SaaS), introduces a cost-effective approach to managing secrets. This model not only simplifies the deployment and maintenance of a secrets management solution but also lowers the total cost of ownership by an average of 70% compared to traditional approaches. This affordability makes Akeyless an attractive option for businesses of all sizes, ensuring that even smaller organizations can benefit from advanced secrets management without breaking the bank.

Enhanced Security Posture: Advanced Encryption and Access Control

Akeyless enhances an organization’s security posture with a blend of advanced encryption, access control, and Distributed Fragments Cryptography (DFC). This innovative approach not only ensures the highest level of data protection against unauthorized access and cyber threats but also guarantees that Akeyless itself cannot access your secrets. 

By utilizing DFC, Akeyless splits encryption keys into multiple fragments distributed across different locations, meaning no single entity, not even Akeyless, can access or reconstruct your complete secrets. 

This method significantly elevates the defense of an organization’s critical assets, reinforcing the security infrastructure to robustly counter the threats of an increasingly hostile digital environment, while ensuring absolute privacy and control over your sensitive data.

How does Akeyless ensure that it doesn’t have access to our secrets?

Akeyless’ foundation of Distributed Fragments Cryptography™ (DFC), a patented technology, ensures Akeyless itself cannot access your secrets. This zero-knowledge architecture works by splitting encryption keys into multiple fragments, with one crucial fragment always retained within your environment. 

The complete key, necessary for decrypting any secret, is never fully assembled in Akeyless’s infrastructure or anywhere else outside your control. Consequently, even Akeyless cannot access or decrypt your secrets, providing an unparalleled level of security and privacy for your sensitive information. This approach not only fortifies your data against external threats but also ensures that your secrets remain confidential and accessible solely by authorized personnel within your organization.

Conclusion

Mastering the art of managing secrets is essential today. Akeyless Vaultless® Secrets Management platform revolutionizes this critical aspect of cybersecurity, providing organizations with a robust, efficient, and compliant way to safeguard their most sensitive information. 

Try it yourself for free or see it in action during a live demo tailored to your needs.

Never Miss an Update

The latest news and insights about Secrets Management,
Akeyless, and the community we serve.

 

Ready to get started?

Discover how Akeyless simplifies secrets management, reduces sprawl, minimizes risk, and saves time.

Book a Demo