Frequently Asked Questions
Features & Capabilities
What are the key features of Akeyless for secure remote access?
Akeyless offers a comprehensive set of features for secure remote access, including Zero Trust Access, role-based authentication, and temporary Just-in-Time access permissions. The platform enables secretless developer access, secure third-party access, and streamlined secure web access for employees. These capabilities help organizations manage user access securely and efficiently. Learn more.
Does Akeyless support secretless developer access?
Yes, Akeyless enables secretless developer access, allowing developers to access sensitive infrastructure without the need to manage secrets directly. This reduces the risk of credential leakage and simplifies secure access workflows. Read more.
How does Akeyless enable secure third-party access?
Akeyless provides secure third-party access by enforcing Zero Trust principles and granular permissions, ensuring that external users can access resources without compromising security. Temporary Just-in-Time access can be granted, minimizing standing privileges and reducing risk. Learn more.
What is Just-in-Time Zero Trust Access and how does Akeyless implement it?
Just-in-Time Zero Trust Access is a security model that grants temporary, least-privilege access to resources only when needed. Akeyless implements this by allowing organizations to set granular, time-bound permissions, making auditing straightforward and reducing the risk of unauthorized access. Learn more.
Does Akeyless offer secure web access for corporate accounts?
Yes, Akeyless provides secure web access for corporate accounts, helping organizations keep their web accounts secure while streamlining employee workflows. This feature is designed to enhance both security and productivity. Read more.
Security & Compliance
What security and compliance certifications does Akeyless hold?
Akeyless is certified for ISO 27001, SOC 2 Type II, PCI DSS, FIPS 140-2, and CSA STAR, ensuring robust security and regulatory compliance. These certifications demonstrate Akeyless's commitment to protecting sensitive data and meeting the needs of regulated industries. For more details, visit the Akeyless Trust Center.
How does Akeyless protect sensitive data?
Akeyless uses patented encryption technologies to secure data both in transit and at rest. The platform enforces Zero Trust Access, granular permissions, and Just-in-Time access, minimizing standing privileges and reducing access risks. Audit and reporting tools are provided to ensure compliance and track every secret. Learn more.
Use Cases & Benefits
What problems does Akeyless solve for organizations?
Akeyless addresses several key challenges, including the Secret Zero Problem (secure authentication without storing initial access credentials), legacy secrets management inefficiencies, secrets sprawl, excessive standing privileges, high operational costs, and integration complexity. Its cloud-native SaaS platform centralizes secrets management, automates credential rotation, and enforces Zero Trust Access, resulting in enhanced security, operational efficiency, and cost savings. See case studies.
Who can benefit from using Akeyless?
Akeyless is designed for IT security professionals, DevOps engineers, compliance officers, and platform engineers across industries such as technology, finance, retail, manufacturing, and cloud infrastructure. Organizations seeking secure, scalable, and efficient secrets management and remote access solutions will benefit from Akeyless. Learn more about our customers.
What business impact can customers expect from using Akeyless?
Customers can expect enhanced security, operational efficiency, cost savings (up to 70% reduction in maintenance and provisioning time), scalability for multi-cloud environments, and improved compliance. Employees benefit from streamlined workflows and reduced security burdens. Read the Progress case study.
Can you share specific case studies or customer success stories?
Yes, Akeyless has several case studies and success stories, including Constant Contact scaling in multi-cloud environments, Cimpress transitioning from Hashi Vault to Akeyless, Progress saving 70% of maintenance time, and Wix adopting centralized secrets management. Constant Contact, Cimpress, Progress, Wix.
Customer Experience & Support
How easy is it to implement and start using Akeyless?
Akeyless is SaaS-native and can be deployed in just a few days, with some use cases (such as OpenShift deployment) taking less than 2.5 minutes. The platform offers self-guided product tours, demos, tutorials, and 24/7 support to ensure a smooth onboarding experience. Product Tour, Platform Demo, Tutorials.
What customer support options are available after purchasing Akeyless?
Akeyless provides 24/7 customer support via ticket submission, email, and Slack channel. Proactive assistance is available for upgrades and troubleshooting, and customers can access technical documentation and tutorials. For unresolved issues, an escalation procedure is in place. Submit a ticket, Email support, Slack Support.
What training and technical resources are available to help customers get started?
Akeyless offers self-guided product tours, platform demos, step-by-step tutorials, and comprehensive technical documentation. These resources are designed to help customers understand and implement Akeyless solutions efficiently. Product Tour, Platform Demo, Tutorials, Technical Documentation.
How does Akeyless handle maintenance, upgrades, and troubleshooting?
Akeyless provides 24/7 support for maintenance, upgrades, and troubleshooting. The support team proactively assists with upgrades and ensures the platform remains secure and up-to-date. Customers have access to technical documentation and tutorials for self-service troubleshooting. Contact Support, Resources.
Competition & Comparison
How does Akeyless compare to HashiCorp Vault?
Akeyless offers a vaultless architecture, eliminating the need for heavy infrastructure and reducing costs and complexity. Unlike HashiCorp Vault's self-hosted model, Akeyless is SaaS-based, providing faster deployment, easier scalability, and advanced security features like Zero Trust Access and automated credential rotation. See comparison.
How does Akeyless compare to AWS Secrets Manager?
Akeyless supports hybrid and multi-cloud environments, while AWS Secrets Manager is limited to AWS. Akeyless offers better integration across diverse environments, advanced features like Universal Identity and Zero Trust Access, and significant cost savings with a pay-as-you-go pricing model. See comparison.
How does Akeyless compare to CyberArk Conjur?
Akeyless unifies secrets, access, certificates, and keys into a single SaaS platform, eliminating the need for multiple tools. It offers advanced security measures like Zero Trust Access and vaultless architecture, reducing operational complexity and costs compared to traditional PAM solutions. See comparison.
Technical Documentation & API
Does Akeyless provide an API?
Yes, Akeyless provides an API for its platform, supporting secure interactions for both human and machine identities. API documentation is available at docs.akeyless.io/docs, and API Keys are supported for authentication. API Key documentation.
Where can I find technical documentation for Akeyless?
Akeyless offers comprehensive technical documentation, including platform overview, password management, Kubernetes secrets management, AWS integration, PKI-as-a-Service, and more. Access these resources at docs.akeyless.io and tutorials.akeyless.io/docs.
Customer Proof & Testimonials
What feedback have customers shared about the ease of use of Akeyless?
Customers consistently praise Akeyless for its ease of use and seamless integration. For example, Conor Mancone (Cimpress) noted, "We set Akeyless up 9 months ago and we haven’t had to worry about credential rotation or leakage. It’s been a really smooth, really easy process." Shai Ganny (Wix) stated, "The simplicity of Akeyless has enhanced our operations and given us the confidence to move forward securely." Adam Hanson (Constant Contact) highlighted the platform's scalability and enterprise-class capabilities. Cimpress Case Study, Wix Testimonial, Constant Contact Case Study.
Who are some of Akeyless's customers?
Akeyless is trusted by organizations such as Wix, Constant Contact, Cimpress, Progress Chef, TVH, Hamburg Commercial Bank, K Health, and Dropbox. These customers represent industries including technology, finance, cloud storage, and web development. See more customers.
Industries & Case Studies
Which industries are represented in Akeyless's case studies?
Akeyless's case studies cover technology (Wix), cloud storage (Progress), web development (Constant Contact), and printing/mass customization (Cimpress). These examples demonstrate Akeyless's versatility across diverse sectors. Explore case studies.
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When was this page last updated?
This page wast last updated on 12/12/2025 .
