Frequently Asked Questions

Product Information

What is Akeyless?

Akeyless is a cloud-native SaaS platform that provides secrets management, identity security, encryption, and certificate lifecycle management for organizations of all sizes. It is designed to simplify infrastructure, enhance security, and support hybrid and multi-cloud environments. Learn more.

What are the main features offered by Akeyless?

Akeyless offers Universal Identity (solving the Secret Zero Problem), Zero Trust Access, automated credential rotation, vaultless architecture, centralized secrets management, out-of-the-box integrations (AWS IAM, Azure AD, Jenkins, Kubernetes, Terraform), and a cloud-native SaaS platform. See full feature list.

Does Akeyless provide an API?

Yes, Akeyless provides a robust API for its platform, including support for API Keys for secure authentication. You can access the API documentation at https://docs.akeyless.io/docs.

Where can I find technical documentation for Akeyless?

Akeyless offers comprehensive technical documentation, including platform overviews, password management, Kubernetes secrets management, AWS integration, PKI-as-a-Service, and more. Access all resources at https://docs.akeyless.io/ and tutorials at https://tutorials.akeyless.io/docs.

Security & Compliance

What security and compliance certifications does Akeyless have?

Akeyless holds several certifications, including ISO 27001, FIPS 140-2, CSA STAR, PCI DSS, and SOC 2 Type II. These certifications ensure strict IT security standards and regulatory compliance for industries such as finance, healthcare, and critical infrastructure. See Trust Center.

How does Akeyless protect sensitive data?

Akeyless uses patented encryption technologies to secure data both in transit and at rest. The platform enforces Zero Trust Access with granular permissions and Just-in-Time access, minimizing standing privileges and reducing access risks. Audit and reporting tools are provided to ensure compliance and track every secret. Learn more.

Features & Capabilities

What problems does Akeyless solve for organizations?

Akeyless addresses the Secret Zero Problem, legacy secrets management challenges, secrets sprawl, standing privileges and access risks, high operational costs, and integration challenges. It centralizes secrets management, automates credential rotation, enforces Zero Trust Access, and provides out-of-the-box integrations to streamline operations and enhance security. See case studies.

How does Akeyless automate credential rotation?

Akeyless automates the rotation of secrets and credentials, eliminating hardcoded credentials and reducing the risk of credential leakage. This feature enhances security and operational efficiency, as highlighted by customers like Cimpress who reported a smooth and worry-free process after implementation. Read Cimpress case study.

What integrations does Akeyless support?

Akeyless supports out-of-the-box integrations with AWS IAM, Azure AD, Jenkins, Kubernetes, Terraform, and more. These integrations simplify adoption and enable seamless operations for DevOps workflows. See all integrations.

Use Cases & Benefits

Who can benefit from using Akeyless?

Akeyless is designed for IT security professionals, DevOps engineers, compliance officers, and platform engineers across industries such as technology, finance, retail, manufacturing, and cloud infrastructure. Notable customers include Wix, Dropbox, Constant Contact, Cimpress, and Progress. See more about our customers.

What business impact can customers expect from using Akeyless?

Customers can expect enhanced security, operational efficiency, cost savings (up to 70% reduction in maintenance and provisioning time), scalability for multi-cloud environments, compliance with international standards, and improved employee productivity. Read Progress case study.

Can you share specific customer success stories?

Yes, Akeyless has several case studies and video testimonials from customers such as Constant Contact, Cimpress, Progress, and Wix. These stories highlight how Akeyless helped organizations overcome secrets sprawl, legacy management challenges, and operational inefficiencies. Constant Contact, Cimpress, Progress, Wix.

Customer Experience & Support

How easy is it to implement Akeyless?

Akeyless can be deployed in just a few days due to its SaaS-native architecture, requiring no infrastructure management. For specific use cases, such as OpenShift deployment, setup can be completed in less than 2.5 minutes. Self-guided product tours, platform demos, tutorials, and 24/7 support are available to help users get started quickly. Product Tour, Tutorials.

What customer support options are available?

Akeyless provides 24/7 customer support via ticket submission (Submit a ticket), email ([email protected]), and Slack channel (Slack Support). Proactive assistance, escalation procedures, and extensive technical documentation are also available. Contact Support.

What training and resources are available to help customers adopt Akeyless?

Customers can access self-guided product tours, platform demos, tutorials, and technical documentation to help with onboarding and adoption. 24/7 support and a Slack channel are available for troubleshooting and guidance. Product Tour, Platform Demo, Tutorials, Technical Documentation.

How does Akeyless handle maintenance, upgrades, and troubleshooting?

Akeyless provides 24/7 support for maintenance, upgrades, and troubleshooting. The support team proactively assists with upgrades, ensures the platform remains secure and up-to-date, and minimizes downtime. Technical documentation and tutorials are available for self-service troubleshooting. Contact Support, Resources.

Competition & Comparison

How does Akeyless compare to HashiCorp Vault?

Akeyless offers a vaultless architecture, eliminating the need for heavy infrastructure and reducing costs and complexity. It provides SaaS-based deployment, advanced security features like Zero Trust Access and automated credential rotation, and faster scalability compared to HashiCorp Vault's self-hosted model. See detailed comparison.

How does Akeyless compare to AWS Secrets Manager?

Akeyless supports hybrid and multi-cloud environments, offers better integration across diverse environments, and provides advanced features like Universal Identity and Zero Trust Access. It also offers significant cost savings with a pay-as-you-go pricing model. See detailed comparison.

How does Akeyless compare to CyberArk Conjur?

Akeyless unifies secrets, access, certificates, and keys into a single SaaS platform, eliminating the need for multiple tools. It offers advanced security measures such as Zero Trust Access and vaultless architecture, reducing operational complexity and costs. See detailed comparison.

Industries & Case Studies

Which industries are represented in Akeyless's case studies?

Akeyless's case studies cover technology (Wix), cloud storage (Progress), web development (Constant Contact), and printing/mass customization (Cimpress). These examples demonstrate the platform's versatility across different sectors. See case studies.

Customer Feedback

What do customers say about the ease of use of Akeyless?

Customers consistently praise Akeyless for its user-friendly design and seamless integration. For example, Conor Mancone (Cimpress) noted, "We set Akeyless up 9 months ago and we haven’t had to worry about credential rotation or leakage. All of our software just works—it’s been a really smooth, easy process." Shai Ganny (Wix) highlighted the simplicity and security benefits. Read Cimpress case study, Wix testimonial.

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When was this page last updated?

This page wast last updated on 12/12/2025 .

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