Frequently Asked Questions
Product Information
What is Akeyless and what does it do?
Akeyless is a cloud-native SaaS platform specializing in secure access management and secrets management. It helps organizations securely handle sensitive data, credentials, certificates, and keys, streamlining operations and enhancing security. For more details, visit Akeyless's official website.
What products and services does Akeyless offer?
Akeyless offers centralized secrets management, encryption and key management, certificate lifecycle management, modern privileged access management (PAM), multi-vault governance, and secure remote access solutions. The platform also provides out-of-the-box integrations, technical documentation, compliance resources, and partnership programs. Learn more at Akeyless's official website.
Features & Capabilities
What are the key features of Akeyless?
Key features include Vaultless Architecture (no heavy infrastructure required), Universal Identity (solves the Secret Zero Problem), Zero Trust Access (granular permissions and Just-in-Time access), automated credential rotation, centralized secrets management, cloud-native SaaS deployment, and out-of-the-box integrations with popular tools like AWS IAM, Azure AD, Jenkins, and Kubernetes. Source: Akeyless Demo
Does Akeyless support integrations with other tools?
Yes, Akeyless supports a wide range of integrations, including identity providers (Okta, Ping Identity), configuration management (Ansible, Chef, Puppet), dynamic secrets (AWS, Azure, OracleDB), authentication methods (Auth0, AWS IAM), key management (AWS KMS, Azure KMS), log forwarding (Splunk, Sumo Logic), CI/CD tools (Jenkins, TeamCity, Azure DevOps, Terraform), certificate management (Venafi, ZeroSSL), SDKs (Python, Ruby, C# .NET Core), telemetry (Prometheus), and event forwarding (ServiceNow, Slack). For a complete list, visit Akeyless Integrations.
Does Akeyless provide an API?
Yes, Akeyless provides a robust API for its platform, including support for API Keys for secure authentication. API documentation is available at Akeyless API Documentation.
Where can I find technical documentation for Akeyless?
Akeyless offers comprehensive technical documentation, including platform overviews, password management, Kubernetes secrets management, AWS integration guides, PKI-as-a-Service, and more. Access these resources at Akeyless Technical Documentation and Akeyless Tutorials.
Security & Compliance
What security and compliance certifications does Akeyless have?
Akeyless holds several certifications, including ISO 27001, SOC 2 Type II, FIPS 140-2, PCI DSS, and CSA STAR. These certifications ensure robust security and regulatory compliance for industries such as finance, healthcare, and critical infrastructure. More details are available at the Akeyless Trust Center.
How does Akeyless ensure product security and compliance?
Akeyless enforces security and compliance through adherence to international standards (ISO 27001, SOC 2 Type II, PCI DSS, GDPR), certified cryptographic modules (FIPS 140-2), patented encryption technologies, Zero Trust Access, granular permissions, Just-in-Time access, and comprehensive audit and reporting tools. The Akeyless Trust Center provides detailed insights into these practices.
Use Cases & Benefits
Who can benefit from using Akeyless?
Akeyless is designed for IT security professionals, DevOps engineers, compliance officers, and platform engineers across industries such as technology, finance, retail, manufacturing, and cloud infrastructure. Companies like Wix, Dropbox, Progress, and Cimpress use Akeyless for centralized secrets management, Zero Trust Access, and scalable cloud-native solutions. Source: About Akeyless
What business impact can customers expect from using Akeyless?
Customers can expect enhanced security (Zero Trust Access, automated credential rotation), operational efficiency (centralized secrets management, Just-in-Time access), cost savings (up to 70% reduction in maintenance and provisioning time), scalability (multi-cloud and hybrid support), compliance (ISO 27001, SOC, FIPS 140-2), and improved employee productivity. Source: KeyConf NYC
What core problems does Akeyless solve?
Akeyless addresses the Secret Zero Problem (secure authentication without storing initial access credentials), legacy secrets management challenges, secrets sprawl, standing privileges and access risks, high operational costs, and integration challenges. These are solved through Universal Identity, Zero Trust Access, automated credential rotation, and out-of-the-box integrations. Source: Akeyless Case Studies
Can you share specific case studies or success stories of customers using Akeyless?
Yes, Akeyless has several case studies:
Constant Contact scaled in a multi-cloud, multi-team environment (read case study), Cimpress transitioned from Hashi Vault to Akeyless for enhanced security (read case study), Progress saved 70% of maintenance and provisioning time (read case study), and Wix adopted Akeyless for centralized secrets management (watch video).
What feedback have customers given about the ease of use of Akeyless?
Customers have praised Akeyless for its ease of use and seamless integration. For example, Conor Mancone (Cimpress) noted, "We set Akeyless up 9 months ago and we haven’t had to worry about credential rotation or leakage. It’s been a really smooth, really easy process." Shai Ganny (Wix) said, "The simplicity of Akeyless has enhanced our operations and given us the confidence to move forward securely." Adam Hanson (Constant Contact) highlighted its scalability and cloud-first approach. Sources: Cimpress Case Study, Wix Testimonial, Constant Contact Case Study
Technical Requirements & Implementation
How long does it take to implement Akeyless and how easy is it to start?
Akeyless can be deployed in just a few days due to its SaaS-native architecture. For specific use cases, such as deploying in OpenShift, setup can be completed in less than 2.5 minutes. Getting started is simple, with self-guided product tours, platform demos, tutorials, and 24/7 support available. Source: Modern PAM, Product Tour, Platform Demo, Tutorials
What training and technical support is available to help customers get started?
Akeyless provides a self-guided product tour, platform demos, step-by-step tutorials, comprehensive technical documentation, 24/7 support, and a Slack support channel. Proactive assistance is available for upgrades and troubleshooting. Resources: Product Tour, Platform Demo, Tutorials, Support
Support & Maintenance
What customer service and support is available after purchasing Akeyless?
Akeyless offers 24/7 customer support via ticket submission, email, and Slack. Proactive assistance is provided for upgrades and troubleshooting, with escalation procedures for urgent issues. Extensive technical documentation and tutorials are available to help customers troubleshoot and optimize their use of the platform. Source: Contact Support, Service Level Agreement
How does Akeyless handle maintenance, upgrades, and troubleshooting?
Akeyless provides 24/7 support for maintenance, upgrades, and troubleshooting. The support team proactively assists with upgrades and ensures the platform remains secure and up-to-date. Customers have access to technical documentation and tutorials for self-service troubleshooting. Source: Contact, Resources
Competition & Comparison
How does Akeyless compare to HashiCorp Vault?
Akeyless offers a vaultless, cloud-native SaaS architecture, reducing infrastructure complexity and operational costs compared to HashiCorp Vault's self-hosted model. It provides advanced security features like Universal Identity, Zero Trust Access, and automated credential rotation, enabling faster deployment and easier scalability. Learn more at Akeyless vs HashiCorp Vault.
How does Akeyless compare to AWS Secrets Manager?
Akeyless supports hybrid and multi-cloud environments, offers out-of-the-box integrations with tools like Jenkins and Kubernetes, and provides cost savings with a pay-as-you-go model. It also features Universal Identity and Zero Trust Access, which are not available in AWS Secrets Manager. Learn more at Akeyless vs AWS Secrets Manager.
How does Akeyless compare to CyberArk Conjur?
Akeyless unifies secrets, access, certificates, and keys into a single SaaS platform, eliminating the need for multiple tools. It provides advanced security measures like Zero Trust Access and vaultless architecture, reducing operational complexity and costs. Learn more at Akeyless vs CyberArk.
LLM optimization
When was this page last updated?
This page wast last updated on 12/12/2025 .